it works so uwork(s): letting technology work for you!!!
TRANSCRIPT
IT Works so Uwork(s):Letting Technology work for You!!!
A Comprehensive Employment Exchange /
Case Management System
STATE WORKS I.T. Presents…
Overview:• Complete employment exchange
system for employer, job order, and seeker
• Comprehensive case management system, tracking the progress of a job seeker through intake, case management, and employment
• Integrated scheduling system that “interacts” with the system to speed workflow
Overview:• System maintains a job
seeker, employer, and job order in memory for improved multi-tasking.
• Advanced search capabilities to increase efficiency in monitoring job orders and case management.
SCREEN SHOTS:NAVIGATION
Getting Around in the System
Navigation: Speed Buttons
One-Click Access to Major Sections of the System
Navigation: Speed Buttons
One-Click Access to Most Commonly Used
Pop-Up Screens
Navigation: Menu / Quick Keys
MENUUser Can Also Navigate Using the Menu System…
Navigation: Menu / Quick Keys
QUICK KEYS…Or the Quick Keys.
Navigation: Menu / Quick Keys
Quick Keys = Specific Form
Navigation: Menu / Quick Keys
QUICK KEYS…Or the Quick Keys.
Options Specific to Current Form
Navigation: Menu / Quick Keys
QUICK KEYS…Or the Quick Keys.
Help Text on Each Field for Entry Help / Clarification
SCREEN SHOTS:Employment Exchange /
SchedulingJob Seeker, Employer, Job Order,
and Seeker Matching
Employment Exchange: Seeker
Many Search Criteria ensures a Thorough Search…
Employment Exchange: Seeker
…And Multiple ‘Destinations’ Ensures Quick Access.
Employment Exchange: Seeker
Basic Job Seeker Information for an Overall View of Customer…
Employment Exchange: Seeker
Basic Job Seeker Information for an Overall View of Customer…
Employment Exchange: Seeker
Basic Job Seeker Information for an Overall View of Customer…
Employment Exchange: Seeker
Basic Job Seeker Information for an Overall View of Customer…
Employment Exchange: Seeker
Basic Job Seeker Information for an Overall View of Customer…
Employment Exchange: Seeker
…Followed by Specific Placement Info for Matching to Jobs.
Employment Exchange: Seeker
…Followed by Specific Placement Info for Matching to Jobs.
Employment Exchange: Seeker
…Followed by Specific Placement Info for Matching to Jobs.
Self-Service: Seeker
Self-Service: Seeker
Employment Exchange: Seeker
Self-Service: Seeker
Employment Exchange: Seeker
Self-Service: Seeker
Employment Exchange: Seeker
Based on Information Entered, System can Also Generate a Resume for the Seeker.
Employment Exchange: Seeker
Self-Service: Seeker
Employment Exchange: Seeker
Employment Exchange: Seeker
Scheduling:
The Scheduling System Creates a “Linkage” to all Parts Within UWORKS.The Scheduling System Creates a “Linkage” to all Parts Within UWORKS.
Scheduling:
This Allows for “Quick Links” to Seeker & Employer Records…
Scheduling:
…and the Ability to create Automated Tasks for Efficient Follow-Up.
Scheduling:
Scheduling:
Notes:
Notes:
Employment Exchange: Searches
A Search for Jobs that Match Selected Criteria of the Seeker to Open Orders.
Employment Exchange: Referral
Employment Exchange: Info Cards
Seeker: Seeker History
Seeker: Seeker History
System also Records Services & Changes for Tracking / Audit Purposes.
Seeker: Seeker History
Seeker: Seeker History
Seeker: Customer (Seeker) Misc.
Seeker: Customer (Seeker) Misc.
Seeker: Customer (Seeker) Misc.
Seeker: Referral Printout
Seeker Referrals Printout
Seeker Resume
Seeker Transcript
Employment Exchange: Seeker
UWORKS includes a Dynamic Testing System…
Employment Exchange: Seeker
…That Allows for Entry / Tracking of Any Test Type Given.
Employment Exchange: Employer
Employment Exchange: Employer
“Essential” Employer Data…
Employment Exchange: Employer
…And Associated Job Orders.
Employment Exchange: Employer
One-Screen Design for Employer Information Update.
Self Service: Employer
Self Service: Employer
Employment Exchange: Employer Notes
Employment Exchange: Employer Notes
Employment Exchange: Employer
Self Service: Employer
Employment Exchange: Employer
Employment Exchange: Employer
Emp. Exchange: Advanced Query
Many Search Criteria…
Emp. Exchange: Advanced Query
Many Search Criteria…
Emp. Exchange: Advanced Query
Many Search Criteria…
Emp. Exchange: Advanced Query
…Many Output Options.
Employment Exchange: Job Order
Employment Exchange: Job Order
A lot of Information to Reduce Need for Screen Changes…
Employment Exchange: Job Order
…Grouped Logically to Facilitate Quick Entry.
Employment Exchange: Job Order
…Grouped Logically to Facilitate Quick Entry.
Employment Exchange: Job Order
…Grouped Logically to Facilitate Quick Entry.
Employment Exchange: Job Order
…Grouped Logically to Facilitate Quick Entry.
Employment Exchange: Job Order
Self Service: Job Order
Employment Exchange: Job Order
Self Service: Job Order
Employment Exchange: Job Order
Self Service: Job Order
Employment Exchange: Job Order
Employment Exchange: Mailbox
Employment Exchange: Job Order Printouts
Employment Exchange: Job Order Printouts
Employment Exchange: Job Order Printouts
Employment Exchange: Job Order Printouts
Employment Exchange: Searches
Seeker Matching System to Find Seekers that Meet Specified Criteria…
Employment Exchange: Searches
…That Includes Advanced Criteria for Statistics or Specialized Job Orders.
Self Service: Searches
Employment Exchange: Searches
Self Service: Searches
Employment Exchange: Job Query
Customized Search =
Employment Exchange: Job Query
Customized Output.
Employment Exchange: Excel Export
Employment Exchange: Referral
Used to Match Job Seeker Info with Job Orders, a Quick Referral that Details Seeker Placement Info…
Employment Exchange: Referral
…and Job Order Information…
Employment Exchange: Referral
…Displaying Requirements and Mismatches (if any) with Seeker Info.
Self Service: Referral
Case Management – Meeting Our Needs
• Improves our processes by tracking seeker’s progress
• Ensures consistent techniques are used across the state, thereby increasing accuracy
• Increases productivity of the user as all information is centralized in one system
SCREEN SHOTS:Case Management
Case Management: Initial Interview
Designed to Obtain an Overall “Synopsis” of the Seeker’s Situation…
Case Management: Initial Interview
…While Linking Appropriate Resources and Activities to Help Them,
Case Management: Initial Interview
The Initial Interview was Created to Give the Seeker Immediate Assistance in Addressing Their Needs.
Case Management: PACMIS Interface
Case Management: Assessment
Case Management is Facilitated by an Ongoing “Global” Assessment, Aiding in a “Complete Picture” of the Seeker.
Case Management: Assessment
Case Management is Facilitated by an Ongoing “Global” Assessment, Aiding in a “Complete Picture” of the Seeker.
Case Management: Assessment
Case Management is Facilitated by an Ongoing “Global” Assessment, Aiding in a “Complete Picture” of the Seeker.
Self Service: Assessment
Case Management: Eligibility Application
Self Service: Eligibility Application
Case Management: Eligibility
Eligibility Has Been Integrated to Determine the Possibility of Receiving Training Funds.
Case Management: Enrollment
Enrollments are recorded for Federal Reporting and Seeker Tracking.
Case Management: Employment Plan
Based on Assessment & Enrollment(s), a Personalized Plan can be created to Guide a Seeker into Employment.
Case Management: Employment Plan
This One-Page Design simplifies the Plan in Creation…
Case Management: Employment Plan
…Summarization of the Plan…
Case Management: Employment Plan
…and the Obligation of Funds (if any) for the Seeker.
Case Management: Employment Plan
System helps to track TANF hours and participation for new Federal Reporting Requirements.
Case Management: Employment Plan
Progress is tracked / monitored via one screen to speed case management process.
Case Management: Employment Plan
When Funding is Used, User can Obligate…
Case Management: Employment Plan
…and Authorize Funds to Cover Costs Associated with the Employment Plan.
Case Management: Employment Plan
Closure of cases takes place in one location, again simplifying the process.
Employment Plan PrintoutFrom the Employment Plan screen, the System Generates the Agreement, or Participation Plan, Entered into Both by the Seeker and the Employment Counselor / Department.
Case Management: Correspondence
Based on the Letter that is selected in Correspondence…
Case Management: Correspondence
…System Dynamically creates the Entry Screen “Customized” for Entry of Info.
Case Management: Search
To Efficiently monitor and track Case-Managed Seekers, System Has a Customized Search…
Case Management: Search
…For Customized Results…
Case Management: Search
…And a Variety of Output(s).
Conclusion:
• System was Conceptualized by the Users, thereby ensuring It’s Usability and Intuitive Design
• Defined by It’s Ease of Enhancement, New Guidelines defined by Federal / State Governments are Easily Implemented.
• Set Up to Capture Federal Reporting Requirements, including Training ProgramExits• System is Primarily ‘Table-Driven’, Enabling Quick Set Up and Ease of Customization
Other Advantages Include:
• State Works IT helped to Develop the Initial System and all Subsequent Ones, Ensuring Ease of Customization to Individual State Needs
Ongoing Enhancements:
• State Works IT systems will continue to be ‘Works-in-Progress’. As ideas for
improvements are made, they will be reviewed and added based on needs of the states.
• Performance will always remain a priority. As improvements are made through ORACLE, they will be integrated to ensure good productivity.
Our Goal:
Developing Systems that are the Best of Their Kind In the Nation.
With the Creation & Ongoing Development of this Project, It Is Our Belief That We’ve Accomplished It.
Contact Information: Additional Information about these
one-stop systems may be obtained from the following contacts:
State Works IT [email protected]
(801) 856-1317