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Summary Results | January 2018 IT Optimization Trends

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Page 1: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

IT Optimization Trends

Page 2: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Survey Summary

▶ Between October 2017 and January 2018, Gatepoint Research invited selected

executives to participate in a survey themed IT Optimization Trends.

▶ Candidates were invited via email and 100 executives have participated to date.

▶ Management levels represented are predominantly IT senior decision makers: 7% hold

the title CxO, 11% are VPs, 48% are Directors, and 34% are Managers.

▶ Survey participants represent firms from a wide variety of industries including business

and consumer services, financial services, healthcare, media, manufacturing (primary,

general, and high tech), mining, retail and wholesale trade, telecom services,

transportation, and utilities.

▶ Responders work for firms with a wide range of revenue levels:

▪ 55% work in Fortune 1000 companies with revenues over $1.5 billion;

▪ 18% work in Mid-Market or Large firms whose revenues are between $250 million

and $1.5 billion;

▪ 27% work in Small companies with less than $250 million in revenues.

▶ 100% of responders participated voluntarily; none were engaged using telemarketing.

Page 3: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Executive Overview

IT decision makers must always stay ahead of the curve regarding increasing business

demands, constant security evaluations and changes, data management sprawl and

complexity, and cost containment. Optimizing the infrastructure is not simply a “nice to

have,” but a business imperative. What are the most important considerations when

considering infrastructure modifications?

This survey asks respondents to report:

▶ Which operating systems are included in their IT infrastructure, and what virtualization

technologies are they using, if any?

▶ How much data are they managing, and what challenges do they face day-to-day?

▶ What are their top three priorities when planning infrastructure changes or upgrades?

▶ Are they thinking about technology changes to improve or otherwise optimize their

infrastructure?

Page 4: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

What is your organization's approach to optimizing your

existing IT Infrastructure?

All but 8% of respondents value an upgrade approach to optimizing the IT infrastructure. 48% are balancing investments in new technologies with existing IT support, while 44% are replacing existing IT with new technology.

48%

44%

8%

0% 10% 20% 30% 40% 50% 60%

Balancing investments in new

technologies with existing IT

Implementing new technology

while replacing existing infrastructure

Extending the life

of our existing systems

Page 5: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

What are some of your day-to-day challenges with your

infrastructure or workloads?

The top infrastructure/workload challenge is keeping up with security patches, say 70% of respondents. Other major challenges include compliance management and system issue tracking (47%) and IT’s slow response to business needs (45%).

70%

47%

45%

29%

24%

23%

19%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Keeping up with security patches

Managing compliance and having

an audit trail of system issues

Slow IT response to business needs

High enterprise storage costs

Limited scalability

High virtualization costs

Inflexible traditional storage appliances

Page 6: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

What are your highest priorities related to simplifying, improving

efficiency, or otherwise optimizing your existing infrastructure?

When considering infrastructure optimization, the respondents’ list of priorities are topped by these three: Upgrading security (51%), increasing efficiency and reliability (45%), and transitioning to cloud (44%).

51%

45%

44%

35%

34%

30%

26%

22%

21%

16%

6%

2%

0% 10% 20% 30% 40% 50% 60%

Upgrading security

Increasing efficiency and reliability

Transitioning to cloud infrastructure

Automating management tasks

Standardizing platforms

Maintaining compliance

Integrating platforms

Refreshing or migrating storage

Expanding virtualized workloads

Unifying datacenter management

Moving from Unix to Linux

Modernizing a mainframe

Page 7: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Which operating systems are part of your IT infrastructure?

The ubiquitous Windows occupies a place in the IT infrastructure of nearly all surveyed organizations, but by a wide margin over the rest, second place Red Hat Linux is integral to 58% of respondents’ IT infrastructures.

94%

58%

25%

23%

17%

14%

17%

16%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Windows

Red Hat Linux

Oracle Linux

AIX UNIX

IBM Power

Ubuntu Linux

Solaris UNIX

SUSE Linux

System z

Page 8: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Which virtualization technologies are you using?

VMware (vSphere or vCenter) commands a significant lead. It is used by 88% of respondents.

88%

37%

29%

8%

7%

4%

2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

VMware vSphere or vCenter

Microsoft Hyper-V

Citrix XenServer

Red Hat Virtualization

Oracle VM Server

Other open-source KVM

N/A, we are not using

virtualization technologies

Page 9: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

What challenges do you face with your virtualized

infrastructure?

More than half (51%) of respondents say that the biggest challenge with their virtualized infrastructure is monitoring, managing and forecasting growth. 44% identified the licensing costs as a major challenge.

51%

44%

30%

23%

23%

17%

12%

14%

0% 10% 20% 30% 40% 50% 60%

Monitoring, managing,

and forecasting growth

Licensing costs

Complexity/density/sprawl

Manual VM provisioning processes

Training and retention of resources

No self-service capability for end users

Lack of quotas and resource management

None of the above

Page 10: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

How much data (structured or unstructured) do you manage?

The surveyed organizations span the data management spectrum from a relatively small amount of data managed (15% manage 250TB or less) to a very large data management responsibility; 33% manage a petabyte of data, or more.

15%

18%

20%

24%

9%

14%

0%

5%

10%

15%

20%

25%

30%

250 TB or less 251 TB to 500 TB 501 TB to 999 TB 1PB to5PB

More than 5PB I don't know

Page 11: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

In what stage are your organization's plans to change or

optimize your existing infrastructure?

Moving forward with infrastructure optimization, Nearly three fourths of respondents are evaluating (25%), budgeting (12%) or already planning and speaking to vendors (37%).

Evaluating - considering

adopting new

technology

25%Budgeting - we have a

line item in our budget

12%

Planning - speaking

with potential vendors

37%

Already there -

we've met our IT

optimization goals

16%

No plans in the next 12

months

10%

Page 12: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Profile of Responders:

Industry Sectors

Responders represent a wide variety of industries.

Mfg - General

16%

Financial Services

15%

Business Services

11%

Healthcare

11%

Mfg - High Tech

11%

Utilities

10% Wholesale

Trade

9%

Retail Trade

8%

Mfg - Primary

4%

Consumer

Services

1%Media

1%

Mining

1%

Telecom Services

1%

Transportation

1%Other

5%

Page 13: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Profile of Responders:

Revenue

55% of those surveyed work in Fortune 1000 companies with revenues over $1.5 billion.

>$1.5billion

55%

$500 million - $1.5

billion

15%

$250 - 500 million

3%

<$250 million

27%

Page 14: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

Profile of Responders:

Job Level

66% of those surveyed hold director or executive level positions in their organizations.

CxO

7%

VP

11%

Director

48%

Manager

34%

Page 15: IT Optimization Trends - Gatepoint Research · Between October 2017 and January 2018, Gatepoint Research invited selected executives to participate in a survey themed IT Optimization

Summary Results | January 2018

Copyright ©2017 Gatepoint Research. All rights reserved. This report is the sole property of Gatepoint Research and may not be used, reproduced or redistributed in any form including, but not limited to, print & digital form without express written consent of Gatepoint Research.

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