it leadership conference 2008 - mor associates–uta hagen, the challenge for the actor, 1991...

37
Leadership as Performance Art 2008 IT Leadership Conference 1 Harry L. Davis ([email protected]) Roger L. and Rachel M. Goetz Distinguished Service Professor of Creative Management Graduate School of Business University of Chicago IT Leadership Conference 2008

Upload: others

Post on 24-Oct-2020

7 views

Category:

Documents


0 download

TRANSCRIPT

  • Leadership as Performance Art

    2008 IT Leadership Conference 1

    Harry L. Davis([email protected])

    Roger L. and Rachel M. Goetz Distinguished Service Professor of Creative ManagementGraduate School of Business

    University of Chicago

    IT Leadership Conference 2008

  • Why a Performing Arts Metaphor?

    1. Universality“All the world’s a stage…”

    2008 IT Leadership Conference 2

  • Why a Performing Arts Metaphor?

    1. Universality“All the world’s a stage…”

    2. AgilityLeaders appear in many “plays” at the same time, and playmany different roles throughout their careers.

    2008 IT Leadership Conference 3

  • Why a Performing Arts Metaphor?

    1. Universality“All the world’s a stage…”

    2. AgilityLeaders appear in many “plays” at the same time, and playmany different roles throughout their careers.

    3. Practical The complex role of a leader can be decomposed into manageable pieces and practiced.

    2008 IT Leadership Conference 4

  • Why a Performing Arts Metaphor?

    1. Universality“All the world’s a stage…”

    2. AgilityLeaders appear in many “plays” at the same time, and playmany different roles throughout their careers.

    3. Practical The complex role of a leader can be decomposed into manageable pieces and practiced.

    4. ImpactOne’s power and influence derives from the performance ofone’s role.

    2008 IT Leadership Conference 5

  • Clearing up Two Misconceptions

    1. Acting is the opposite of beingfake—pretending to be someone thatyou are not. Acting is a journey towardauthenticity.

    2008 IT Leadership Conference 6

  • Clearing up Two Misconceptions

    1. Acting is the opposite of beingfake—pretending to be someone thatyou are not. Acting is a journey towardauthenticity.

    Process acting, as opposed to productacting, means that every performance isin some ways unique and deeplyresponsive to the context. Spontaneityis key.

    2008 IT Leadership Conference 7

  • Guiding Perspectives

    People, similar to actors, have manypossible selves

    No one self is any more real than anyother

    High performance in any role requiresbringing the appropriate self to specificperformance occasions

    2008 IT Leadership Conference 8

  • Personal Qualities as “Characters”

    How someone plays any role can be understoodby the set of personal qualities that they chooseto display to others

    Perspectives Talents Values Behaviors Skills

    These qualities can be captured by the idea of“characters” on stage

    Viewing qualities as “characters” providesobjectivity and avoids stereotyping

    2008 IT Leadership Conference 9

  • 2008 IT Leadership Conference 10

    Illustrative Characters

    The Adventurous One The Focused One The Playful OneThe Analytic One The Generalist The PoliticianThe Anthropologist The Idealist The Problem SolverThe Artist The Impatient One Quick StartThe Collaborator The Introvert The RebelThe Controller The Intuitive One The Relentless OneThe Curious One The Judge The SalesmanThe Cynic The Loner The SkepticThe Detective The Mad Scientist The SpecialistThe Dreamer The Optimist The StorytellerThe Energizer The Passionate One The TinkererThe Experimenter The Patient One The TricksterThe Expert The Perfectionist The VisionaryThe Extrovert The Planner The Workaholic

  • 2008 IT Leadership Conference 11

    An Aerial View of a Theater Stage

    Upstage

    Downstage

    Audience

    ProsceniumArch

    Wings

    Stage Door

  • 2008 IT Leadership Conference 12

    Five Possible Locations for Characters

    1. Center Stage

    2. Peripheral

    3. Marginal

    4. Back Stage

    5. Stage Door

  • 2008 IT Leadership Conference 13

    The Stage Page**©The Stage Page Tool, Barbara Lanebrown, 2007

    Center-Stage CharactersPersonal qualities that I am very

    comfortable showing to this audience

  • 2008 IT Leadership Conference 14

    The Stage Page**©The Stage Page Tool, Barbara Lanebrown, 2007

    Peripheral CharactersPersonal qualities that I am less

    comfortable showing to this audience

  • 2008 IT Leadership Conference 15

    The Stage Page**©The Stage Page Tool, Barbara Lanebrown, 2007

    Marginal CharactersPersonal qualities visible tothis audience but not to me

  • 2008 IT Leadership Conference 16

    The Stage Page**©The Stage Page Tool, Barbara Lanebrown, 2007

    Back-StageCharacters

    Personal qualitiesthat I hide fromthis audience

  • 2008 IT Leadership Conference 17

    The Stage Page**©The Stage Page Tool, Barbara Lanebrown, 2007

    Stage-DoorCharacters

    Personal qualitiesunknown to meand to others

    ??

    ??

  • Stage Page 1: A Picture of the Present____________________ as _________________

    2008 IT Leadership Conference 18

    Upstage

    Downstage

    Why do I now set my stage in this way?

    Key: Center Stage Peripheral Marginal Back Stage

    (How I currently set my stage in relating to an audience that is important to me )

  • 2008 IT Leadership Conference 19

    Implications for Leaders

    1. The way in which someone relates to the outsideworld and to themselves is greatly influenced by theposition of characters on stage

  • 2008 IT Leadership Conference 20

    Implications for Leaders

    1. The way in which someone relates to the outsideworld and to themselves is greatly influenced by theposition of characters on stage

    2. Characters are not inherently “good” or “bad”

  • 2008 IT Leadership Conference 21

    Implications for Leaders

    1. The way in which someone relates to the outsideworld and to themselves is greatly influenced by theposition of characters on stage

    2. Characters are not inherently “good” or “bad”

    3. A necessary prerequisite for effective leadership:♦ Access to a large and diverse inventory of characters

    ♦ Flexibility in bringing the right characters center stage given thetask and the audience

  • 2008 IT Leadership Conference 22

    Implications for Leaders

    1. The way in which someone relates to the outsideworld and to themselves is greatly influenced by theposition of characters on stage

    2. Characters are not inherently “good” or “bad”

    3. A necessary prerequisite for effective leadership:♦ Access to a large and diverse inventory of characters

    ♦ Flexibility in bringing the right characters center stage given thetask and the audience

    4. Leadership skills improve through repeated practiceand performance opportunities

  • Defining Transition

    “Transition is the process of letting go of theway things used to be and then taking hold ofthe way they subsequently become. Inbetween the letting go and the taking holdagain, there is a chaotic but potentiallycreative ‘neutral zone’ when things aren't theold way, but aren't really a new way yeteither.”

    William Bridges, The Way of Transition, 2001

    2008 IT Leadership Conference 23

  • Becoming an EX*

    “Disengagement from old roles is a complexprocess that involves shifts in reference

    groups, friendship networks, relationships

    with former group members and, most

    important, shifts in a person’s own sense of

    self-identity.” [italics added]

    Helen Rose Fuchs Ebaugh, Becoming an EX: The Process of Role Exit, Chicago, 1988

    2008 IT Leadership Conference 24

  • Changing from an “Old” to a “New” Identity** Adapted from: Gilmore, Shea and Useem, “Side Effects of Cultural Transformations”

    2008 IT Leadership Conference 25

    Time

    Legi

    timac

    y

    High

    Low

    Loss of the “old”identity

    Zone of Reduced Competence(“I’m trying to master new skills yet I’m fearful of

    acknowledging my lack of these skills.”)

    Emergence of the “new” identity

  • 2008 IT Leadership Conference 26

    Introducing IU’sDennis Cromwell

  • Stage Page IDennis as Technical Manager (1994-1998)

    What characters were center stage; what characters were peripheral; what charactersmight have been marginal; what characters were either back stage or stage door?

    2008 IT Leadership Conference 27

    Upstage

    Downstage

    Key: Center Stage Peripheral Marginal Back Stage Stage Door

    ?

    ?

    ?

    ?

    The Expert The Controller

    The Problem Solver

    The Planner

    The Workaholic

    The PoliticianThe Analytic One

    The Tinkerer

    The Experimenter

    The Salesman

    The Perfectionist

    The VisionaryThe Intuitive One

  • Stage Page IIDennis as Director (1998-2006)

    What characters were center stage; what characters were peripheral; what charactersmight have been marginal; what characters were either back stage or stage door?

    2008 IT Leadership Conference 28

    Upstage

    Downstage

    Key: Center Stage Peripheral Marginal Back Stage Stage Door

    ?

    ?

    ?

    ?

    The Collaborator The Problem Solver

    The Analytic OneThe planner

    The GeneralistThe Passionate One

    The Optimist

    The Politician

    The Salesman

    The ExpertThe Workaholic

    The Controller

    The Visionary

    The Intuitive OneThe Tinkerer

  • Stage Page IIIDennis as AVP (2006 – Present)

    What characters are now center stage; what characters are now peripheral; what characters, if any, remain marginal or back stage?

    2008 IT Leadership Conference 29

    Upstage

    Downstage

    Key: Center Stage Peripheral Marginal Back Stage Stage Door

    ?

    ?

    ??

    The Generalist

    The Salesman The Collaborator

    The Visionary

    The Analytic OneThe Impatient One

    The Planner The Playful OneThe Experimenter

    The WorkaholicThe Passionate One

    The Intuitive One

    The Politician

    The Controller

    The Anthropologist

    The Storyteller

    The Detective

  • Stage Page 2: A Picture of the Future____________________ as _________________

    2008 IT Leadership Conference 30

    Upstage

    Downstage

    Why do I want to set my stage in this way?

    Key:Center StagePeripheralBack Stage

    (How I would like to set my stage in relating to this important audience )

  • Getting Started

    • Make a commitment to practice and obtainfeedback:

    2008 IT Leadership Conference 31

  • Getting Started

    • Make a commitment to practice and obtainfeedback:– Work on one new character at a time

    2008 IT Leadership Conference 32

  • 2008 IT Leadership Conference 33

    http://www.youtube.com/watch?v=IT_CHj78jUE

  • Getting Started

    • Make a commitment to practice and obtainfeedback:– Work on one new character at a time

    – Ask others for feedback using the stage pagetool

    2008 IT Leadership Conference 34

  • Getting Started

    • Make a commitment to practice and obtainfeedback:– Work on one new character at a time

    – Ask others for feedback using the stage pagetool

    – Write things down

    2008 IT Leadership Conference 35

  • Some Readings

    • Books:– William Ball, Relation to Actors, 1984– Uta Hagen, The Challenge for the Actor, 1991– Paul Woodruff, The Necessity of Theater, 2008

    • Articles:– Frank Barrett, “Creativity and Improvisation in Jazz and

    Organizations,” Organization Science, Vol. 9 Issue 5, 1998– Manfred F.R. Kets de Vries, “The Dangers of Feeling Like a Fake,”

    Harvard Business Review, September 2005– Rob Goffee and Gareth Jones, “Managing Authenticity,” Harvard

    Business Review, December 2005

    2008 IT Leadership Conference 36

  • 2008 IT Leadership Conference 37