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Page 1: IT Dashboard Dec2013

Request ID Request Mode Group Requester Department

Web Form Not Assigned Chandresh Patel Home Loan

Web Form Infra-K Ashwini K K Gold Loan

Web Form Application Vijaykumar Kasthuri Gold Loan

Web Form Infra-AP Prasad KVVNDV Gold Loan

Web Form Not Assigned M.Sasikumar Home Loan

Web Form Infra-K Rajesh K M Gold Loan

Web Form Infra Sarita Chavan Finance

Web Form Not Assigned Sethulekshmi P M Gold Loan

Web Form Infra Maheshwari D Gold Loan

13178

13179

13180

13181

13182

13183

13184

13185

13186

Page 2: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Naveen Kumar M Gold Loan

Web Form Infra NITIN TARAL Gold Loan

Web Form Application-AP Sreedhar Damera Gold Loan

Web Form Infra-K Sethulekshmi P M Gold Loan

13187

13188

13189

13190

13191

Page 3: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Application-AP Sreedhar Damera Gold Loan

Web Form Not Assigned Obaidur Khan Human Resource

Web Form Not Assigned Obaidur Khan Human Resource

13192

13193

13194

13195

Page 4: IT Dashboard Dec2013

Web Form Not Assigned Human Resource

Web Form Application-AP Srinivas Kadavil Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra Finance

Web Form Infra NITIN TARAL Gold Loan

Web Form Not Assigned THEJAVATHI S Gold Loan

Web Form Infra Balaji C Gold Loan

13197 Siva Ganesh PEDIREDLA

13198

13199

13200 SUJATA KANTRAYANIKAR

13201

13202

13203

Page 5: IT Dashboard Dec2013

Web Form Infra Arun Kumar C Gold Loan

Web Form Infra Senthil IT Services

Web Form Application-AP N Lokesh Nethula Gold Loan

Web Form Infra-K Anand Edigara Gold Loan

Web Form Not Assigned Obaidur Khan Human Resource

Web Form Not Assigned Stella K Audit

Web Form Not Assigned sathish K Human Resource

Web Form Not Assigned sathish K Human Resource

Web Form Application T Saravanan Gold Loan

Web Form Infra-AP R.B.N.P.S.Krishna Gold Loan

13204

13205

13206

13207

13208

13209

13210

13211

13213

13214

Page 6: IT Dashboard Dec2013

Web Form Not Assigned K.Selvakumar Gold Loan

Web Form Not Assigned Sreeraj R Operations

Web Form Infra-AP Lakshmi Chaitanya V Gold Loan

Web Form Not Assigned Maheswaran N Human Resource

Web Form Not Assigned Aswatha Narayana T Gold Loan

Web Form Not Assigned Obaidur Khan Human Resource

13215

13216

13217

13218

13219

13220

Page 7: IT Dashboard Dec2013

Web Form Infra Beula Gold Loan

Web Form Infra Balaji V Gold Loan

Web Form Infra Gold Loan

Web Form Infra-AP Rajendar Mudarakolla Gold Loan

Web Form Not Assigned Gold Loan

Web Form Infra-AP Mallesh Kotte Gold Loan

Web Form Infra K.Selvakumar Gold Loan

Web Form Infra Ibrahim Illias Abuthahir Gold Loan

Phone Call Infra-K Gireesha M K Gold Loan

Web Form Infra Raja MV Gold Loan

Web Form Infra Tarunesh Maharshi Car Loan

13221

13222

13223 Murugan Chakkaravarthi

13224

13225 Meghesh Kodlipet Shetty

13226

13227

13228

13229

13230

13231

Page 8: IT Dashboard Dec2013

Web Form Infra-AP N Lokesh Nethula Gold Loan

Web Form Infra Ram Sagar Gupta Operations

Web Form Infra-AP Gold Loan

Web Form Infra-AP Saleem M Shaik Gold Loan

Web Form Not Assigned Gold Loan

Web Form Infra-AP Naga Lakshmi Kaguturi Gold Loan

Web Form Not Assigned Raghavendra G Gold Loan

Web Form Not Assigned Saritha Pendyala Gold Loan

Web Form Infra-K Latha C Krishne Gold Loan

Web Form Infra-AP Naveen Kumar Chetty Gold Loan

Web Form Infra VASANTH KUMAR Gold Loan

13232

13233

13234 Kishore Kumar Kesavan

13235

13236 Mandeep Kalpeshkumar Raval

13237

13238

13239

13240

13241

13242

Page 9: IT Dashboard Dec2013

Web Form Infra E Venkatesh Gold Loan

Web Form Application Shailesh Nalawade Operations

13243

13244

Page 10: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

13245

13246

13247

Page 11: IT Dashboard Dec2013

Web Form Infra Sachidhanandham R Gold Loan

Web Form Infra-AP Prasad KVVNDV Gold Loan

Web Form Infra-K Retheesh P S Gold Loan

Web Form Infra Raja R Gold Loan

Web Form Infra Sivakumar M Gold Loan

Web Form Infra-K SriRam Hegde Gold Loan

Web Form Infra M.Sasikumar Home Loan

Web Form Infra Sathish T Gold Loan

Web Form Infra Amit Monde Operations

13248

13249

13250

13251

13252

13253

13254

13255

13256

Page 12: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra Jitendra Jadhav Gold Loan

Web Form Infra-K Sreeraj R Operations

Web Form Infra Senthil Murugan.P Gold Loan

Web Form Infra Senthil Kumar S Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Manjunath M Gold Loan

Web Form Infra-K Retheesh P S Gold Loan

13257

13258

13259

13260

13261

13262

13263

13264

13265

Page 13: IT Dashboard Dec2013

Web Form Infra-K Chandrashekar.H.N Gold Loan

Web Form Infra-AP Saritha Pendyala Gold Loan

Web Form Infra-AP kiran.ashadapu Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Infra-AP Nagaraju Vadlamudi Gold Loan

Web Form Infra Karthikeyan V Gold Loan

Web Form Infra Sathish T Gold Loan

Web Form Not Assigned Shilpa Kullegowda Gold Loan

Web Form Infra-AP Tajuddin Mohammed Audit

13266

13267

13268

13269

13270

13271

13272

13273

13274

Page 14: IT Dashboard Dec2013

Web Form Infra Gold Loan

Phone Call Infra-K Santhosh Anandhan Administration

Web Form Infra Srinivasan S Gold Loan

Web Form Infra Rohit Shinde Operations

Web Form Infra Raja MV Gold Loan

Web Form Infra-K Jeevan Gold Loan

Web Form Infra Senthil Kumar S Gold Loan

Web Form Infra Sarita Chavan Finance

Web Form Infra-AP Bhimeswara Rao Gold Loan

13275 Jagannathan Chandrasekaran

13276

13277

13278

13279

13280

13281

13282

13283

Page 15: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

13284

13285

Page 16: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Gold Loan

Web Form Infra Gold Loan

Web Form Infra Manikandan B Gold Loan

Web Form Infra Sakthivel.M Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra Senthil Murugan.P Gold Loan

13286

13287 Kumara Swamy Veligarapu

13288 V.Theertheswara Prasath

13289

13290

13291

13292

13293

Page 17: IT Dashboard Dec2013

Web Form Infra Karthikeyan Durairajan Gold Loan

Web Form Infra Vasudev Naik Operations

Web Form Infra Sivaramakrishnan Gold Loan

Web Form Not Assigned Gunjan Mishra Browne Human Resource

Web Form Infra-K Rajiv H P BELUR

Web Form Infra-K Kemparaju M Gold Loan

Web Form Infra-K Rajesh K M Gold Loan

Web Form Infra-K Rajesh K M Gold Loan

Phone Call Infra-K Sreeraj R Operations

Web Form Infra-AP kiran.ashadapu Gold Loan

13294

13295

13296

13297

13298

13299

13300

13301

13302

13303

Page 18: IT Dashboard Dec2013

Web Form Infra-K Anithamol K D Gold Loan

Phone Call Infra-K Lakshmi S Gold Loan

Web Form Infra Ibrahim Illias Abuthahir Gold Loan

Web Form Infra Vijayalakshmi M Gold Loan

Phone Call Infra-K Nagendra Alavata Gold Loan

Web Form Infra Ibrahim Illias Abuthahir Gold Loan

Web Form Infra-AP Saritha Pendyala Gold Loan

Web Form Application Shailesh Nalawade Operations

13304

13305

13306

13307

13308

13309

13310

13311

Page 19: IT Dashboard Dec2013

Web Form Infra Sarita Chavan Finance

Web Form Infra Vyoma Choubey Credit & Risk

Web Form Infra-K Shailaja Gold Loan

Web Form Infra-K Shilpa Kullegowda Gold Loan

Web Form Infra Prabhu Mylsamy Gold Loan

Web Form Infra Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Application Shailesh Nalawade Operations

13312

13313

13314

13315

13316

13317 Shanmuga Sundaram.G

13318

13319

Page 20: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Gold Loan

Web Form Infra Beula Gold Loan

Web Form Infra N Kathiravan Gold Loan

Web Form Application Shailesh Nalawade Operations

13320

13321 NITHYANANDA NAYAK K

13322

13323

13324

Page 21: IT Dashboard Dec2013

Web Form Infra Karthikeyan Durairajan Gold Loan

Web Form Infra-AP Suji Chandrala Gold Loan

Web Form Infra Gold Loan

Web Form Infra-AP Solman Raju Lingala Gold Loan

Web Form Infra Jaseema N Gold Loan

Phone Call Infra-K Mohan Kumar L Gold Loan

13325

13326

13327 Jenitha SanthaKumari A

13328

13329

13330

Page 22: IT Dashboard Dec2013

Web Form Infra-AP Human Resource

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Gold Loan

Web Form Infra Karthikeyan V Gold Loan

Phone Call Infra-K Gireesha M K Gold Loan

Web Form Infra-AP Bala Prasad Duddeda Gold Loan

13331 D Uma Maheswar Reddy

13332

13333 Vinayaka Muniratanam Dhunnapotula

13334

13335

13336

Page 23: IT Dashboard Dec2013

Web Form Infra-AP Suji Chandrala Gold Loan

Web Form Infra Raja MV Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra RUPESH NANDVIKAR Credit & Risk

Web Form Infra Obaidur Khan Human Resource

Web Form Infra R.Subramaniam Gold Loan

Web Form Infra-K Nayana Krishnamurthy Gold Loan

Web Form Application-AP Gold Loan

13337

13338

13339

13340

13341

13342

13343

13344 Venkata Rama Krishna Vemuri

Page 24: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Prasad K C Gold Loan

Web Form Infra Sachidhanandham R Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra Obaidur Khan Human Resource

13345

13346

13347

13348

13349

Page 25: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Gold Loan

Web Form Infra Gold Loan

Web Form Infra-AP Nagaraju Vadlamudi Gold Loan

Web Form Infra-K Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

13350

13351 Srinivasa Rao Mutyalapati

13352 Jenitha SanthaKumari A

13353

13354 SHIVARAJ SHIRAHATTIMATH

13355

Page 26: IT Dashboard Dec2013

Web Form Infra Karthikeyan V Gold Loan

Phone Call Infra-K Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Kowshik Karkera Gold Loan

Web Form Infra-AP Mohan Kumar L Gold Loan

13356

13357 Pradeep Kumar Narayana Anchan

13358

13359

13360

13361

Page 27: IT Dashboard Dec2013

Web Form Infra Obaidur Khan Human Resource

Web Form Infra-AP Ganesh Babu Chengala Gold Loan

Web Form Infra Karthikeyan Durairajan Gold Loan

Web Form Infra-K Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra-K Prasad K C Gold Loan

13362

13363

13364

13365 Naveena Santhappa Mooiya

13366

13367

Page 28: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra Siva Sankar S Gold Loan

Web Form Infra S.Ragunath Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra Sakthivel.M Gold Loan

13368 Rama Chandra Rao Mekapothula

13369

13370

13371

13372

13373

13374 Ramanjaneyulu Bathula

13375

Page 29: IT Dashboard Dec2013

Web Form Application-AP Sankara Rao Surneni Gold Loan

Web Form Application-AP Gold Loan

Web Form Infra-AP N Lokesh Nethula Gold Loan

Web Form Infra-K Prasanna Hanchate Gold Loan

Web Form Infra-K Gold Loan

Web Form Infra Ganesan Muthusway D Home Loan

Web Form Infra-K Retheesh P S Gold Loan

Web Form Infra-AP Sk. Saleem Gold Loan

Web Form Infra-AP Gold Loan

13376

13377 Venkata Rama Krishna Vemuri

13378

13379

13380 Deepa Ramamurthi Sekhar

13381

13382

13383

13384 Bala Kotaiah Gonugunta

Page 30: IT Dashboard Dec2013

Web Form Infra-AP Naga Raju Uppu Gold Loan

Web Form Infra-AP Naga Raju Uppu Gold Loan

Web Form Infra-K Kemparaju M Gold Loan

Web Form Infra Sarita Chavan Finance

Web Form Infra-AP Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Gold Loan

Web Form Infra-AP Sreedhar Damera Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra Vaibhav Nagtilak Gold Loan

Web Form Infra-K Rajesh K M Gold Loan

13385

13386

13387

13388

13389 Surender Reddy Mareddy

13390

13391 Kishore Kumar Kesavan

13392

13393 Kishore Kumar Kesavan

13394

13395

Page 31: IT Dashboard Dec2013

Phone Call Infra-K Manoj M Musale Administration

Phone Call Infra-K Giriraj Shettar Gold Loan

Web Form Infra-AP Tajuddin Mohammed Audit

Web Form Infra-AP Gold Loan

Web Form Infra RUPESH NANDVIKAR Credit & Risk

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Manjunath M Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra Raghunath Pai Distribution

13396

13397

13398

13399 Srinivasa Rao Mutyalapati

13402

13403

13404

13405

13406

Page 32: IT Dashboard Dec2013

Phone Call Infra-K George Thomas P Human Resource

E-Mail Infra-K Suchindra Kumar Gold Loan

Web Form Infra-K Anand Edigara Gold Loan

Web Form Infra Maheshwari D Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Infra-K Kowshik Karkera Gold Loan

Web Form Infra Prasad Pawar Finance

Web Form Infra-K Santhosh Anandhan Administration

Web Form Infra Jitendra Jadhav Gold Loan

13407

13408

13409

13410

13411

13412

13413

13414

13415

Page 33: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra Anandhi A Gold Loan

Web Form Infra Anandhi A Gold Loan

Web Form Infra S.Ragunath Gold Loan

Web Form Infra-AP Srinivas Uppala Gold Loan

Web Form Infra-AP Srinivas Uppala Gold Loan

Web Form Infra-AP Srinivas Vemurla Gold Loan

Web Form Infra T Saravanan Gold Loan

13416

13417

13418

13419

13420

13421

13422

13423

Page 34: IT Dashboard Dec2013

Web Form Infra Chhaya Modi Gold Loan

Web Form Infra Chhaya Modi Gold Loan

Web Form Infra Sakthivel.M Gold Loan

Web Form Infra Raja MV Gold Loan

Web Form Infra-AP Chiranjeevi Guntupalli Gold Loan

Web Form Infra-K SHIVARAJ B M Gold Loan

Web Form Infra Prasad Pawar Finance

Web Form Infra-K SHIVARAJ B M Gold Loan

13424

13425

13426

13427

13428

13429

13430

13431

Page 35: IT Dashboard Dec2013

Web Form Infra Balaji C Gold Loan

Web Form Infra Sivakumar M Gold Loan

Phone Call Infra-K Mohan R Gold Loan

Web Form Application Shailesh Nalawade Operations

13432

13433

13434

13435

Page 36: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP N Lokesh Nethula Gold Loan

Web Form Infra-AP N Lokesh Nethula Gold Loan

Web Form Infra-K Sumana V N Gold Loan

Phone Call Infra-K Pavan Kumar Gold Loan

Web Form Infra-K Nalinaksha Kamath K Operations

Web Form Infra Sivakumar M Gold Loan

13436

13437

13438

13439

13440

13441

13442

Page 37: IT Dashboard Dec2013

Web Form Infra Obaidur Khan Human Resource

Web Form Infra-K Latha C Krishne Gold Loan

Web Form Infra-K Rajesh K M Gold Loan

Web Form Infra-AP Sudhakar Peddalagalla Gold Loan

Web Form Infra-AP Goli Venkateshwarlu Home Loan

Web Form Infra-AP Madan Mohan Reddy Gold Loan

Web Form Infra-AP Solman Raju Lingala Gold Loan

Web Form Infra Jaisingh Walunj Collection

Web Form Infra CHENTHIS KAVITHA.C Gold Loan

Web Form Infra-AP Amar Avula Gold Loan

13443

13444

13445

13446

13447

13448

13449

13450

13451

13452

Page 38: IT Dashboard Dec2013

Web Form Infra Sekar N Gold Loan

E-Mail Infra-K Gold Loan

Web Form Infra-K Kemparaju M Gold Loan

Web Form Infra Sivakumar M Gold Loan

Phone Call Infra-K Mohan R Gold Loan

Web Form Infra Vyoma Choubey Credit & Risk

Phone Call Infra-K Kemparaju M Gold Loan

E-Mail Infra-K Murali Krishna . A Gold Loan

Web Form Not Assigned Jaseema N Gold Loan

13453

13454 NITHYANANDA NAYAK K

13455

13456

13457

13458

13460

13461

13462

Page 39: IT Dashboard Dec2013

Web Form Infra Audit

E-Mail Infra-K Puja Parashar Gold Loan

E-Mail Infra-K Puja Parashar Gold Loan

Web Form Infra Suguna A Gold Loan

Web Form Not Assigned vishalkumar Bhatiya Gold Loan

Web Form Infra C.Parvathi Gold Loan

Web Form Infra-AP Dileep Kumar Kimmoji Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra C.Parvathi Gold Loan

Web Form Infra-AP Kumari Polepalli Gold Loan

13463 Satheesh Kumar Palanisamy

13464

13465

13466

13467

13468

13469

13470 Krishna Rama Raju Valluru

13471

13472

Page 40: IT Dashboard Dec2013

Web Form Infra Nishad K G Audit

Web Form Infra Abdul Wahab Audit

Phone Call Infra-K Naveen C Gold Loan

Web Form Infra Vinay Nakashe Operations

13473

13474

13475

13476

Page 41: IT Dashboard Dec2013

Web Form Application-AP Gold Loan

Web Form Infra Sekar N Gold Loan

13477 Venkata Rama Krishna Vemuri

13478

Page 42: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra VASANTH KUMAR Gold Loan

Web Form Infra Sarita Chavan Finance

13479

13480

13481

Page 43: IT Dashboard Dec2013

Web Form Infra-K Anuja M S Gold Loan

Web Form Application Shailesh Nalawade Operations

Web Form Infra Finance

Web Form Infra-K Anand Edigara Gold Loan

13482

13483

13484 SUJATA KANTRAYANIKAR

13485

Page 44: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Naga Lakshmi Kaguturi Gold Loan

Web Form Infra-AP Naga Lakshmi Kaguturi Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra Prasad Pawar Finance

13486

13487

13488

13489

13490

Page 45: IT Dashboard Dec2013

Phone Call Infra-K Gold Loan

Web Form Infra-K Ashwini K K Gold Loan

E-Mail Infra-K Pavan Kumar Gold Loan

Web Form Infra-AP Anantha Lakshmi Gold Loan

13491 Sampathkumar B Somashekar

13492

13493

13494

Page 46: IT Dashboard Dec2013

Web Form Infra Obaidur Khan Human Resource

Web Form Infra-AP Gold Loan

Web Form Infra-K Anuja M S Gold Loan

Web Form Infra-K Ashwini K K Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Application-AP Gold Loan

Web Form Infra Vasudev Naik Operations

Web Form Infra-K Shilpa Kullegowda Gold Loan

13495

13496 Vinayaka Muniratanam Dhunnapotula

13497

13498

13499

13500

13501 Venkata Rama Krishna Vemuri

13502

13503

Page 47: IT Dashboard Dec2013

Web Form Infra Shraddha Patil IT Services

Web Form Infra-AP Saritha Pendyala Gold Loan

Web Form Infra-AP Linganna Erudandi Gold Loan

13504

13505

13506

Page 48: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-AP Shiva Brahmam Y Gold Loan

13507

13508

Page 49: IT Dashboard Dec2013

Web Form Infra Vijayalakshmi M Gold Loan

Web Form Infra Sivaramakrishnan Gold Loan

13509

13510

Page 50: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra Rajkumar Mani Gold Loan

13511

13512

Page 51: IT Dashboard Dec2013

Web Form Infra Prabhu Mylsamy Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra Prasad Pawar Finance

13513

13514

13515

Page 52: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Phone Call Infra-K Prasanna Hanchate Gold Loan

13516

13517

Page 53: IT Dashboard Dec2013

Phone Call Infra-K Anupama C M Gold Loan

Phone Call Infra-K V.Naveen Not Assigned

13518

13519

Page 54: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra Raja S Gold Loan

13520 Bala Kotaiah Gonugunta

13521

Page 55: IT Dashboard Dec2013

Web Form Infra Sakthivel.M Gold Loan

Web Form Infra Gold Loan

13522

13523 Sumithra Subramaniam

Page 56: IT Dashboard Dec2013

Web Form Infra-K V Naveen Audit

Web Form Infra-AP Ramesh Atyam Gold Loan

Web Form Application-AP Gold Loan

Web Form Infra Joachim Rodrigues Operations

13524

13525

13526 Venkata Rama Krishna Vemuri

13527

Page 57: IT Dashboard Dec2013

Web Form Infra MALARVIZHI.V Gold Loan

Phone Call Infra-K Murali Krishna . A Gold Loan

13528

13530

Page 58: IT Dashboard Dec2013

Web Form Infra Chandresh Patel Home Loan

Web Form Infra-K Latha C Krishne Gold Loan

Phone Call Infra-K Naveen C Gold Loan

Web Form Infra-AP Naveen Kumar Chetty Gold Loan

Web Form Infra-K Chandrashekar.H.N Gold Loan

13531

13532

13533

13534

13535

Page 59: IT Dashboard Dec2013

Web Form Infra Vasudev Naik Operations

Web Form Infra Anandhi A Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra-AP Sreedhar Damera Gold Loan

13536

13537

13538

13539

Page 60: IT Dashboard Dec2013

Phone Call Infra-K Manjunath Gold Loan

Web Form Infra Manisha PRABHU Human Resource

Web Form Infra-AP Naveen Kumar Chetty Gold Loan

Web Form Infra Srinivasan S Gold Loan

13541

13542

13543

13545

Page 61: IT Dashboard Dec2013

Web Form Infra-K Chandrashekar.H.N Gold Loan

Web Form Application-AP Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra R Nirmal Kumar Gold Loan

Web Form Infra R Nirmal Kumar Gold Loan

13546

13547 Venkata Rama Krishna Vemuri

13548 Bommidala Venkata Satish

13549

13550

Page 62: IT Dashboard Dec2013

Phone Call Infra-K SriRam Hegde Gold Loan

Web Form Infra Yogesh Ovhal Operations

Web Form Infra-AP Rajendar More Gold Loan

Web Form Infra-AP Operations

13551

13552

13553

13554 Agnoor Venkateshwarlu.Goud

Page 63: IT Dashboard Dec2013

Web Form Infra Raja S Gold Loan

Web Form Infra-AP Sankar Srinivas Peri Gold Loan

Web Form Infra Purvi Dodiya Gold Loan

Web Form Infra-AP Naveen Kumar Chetty Gold Loan

13555

13556

13557

13558

Page 64: IT Dashboard Dec2013

Web Form Infra Alpesh Narayan Nayak Collection

Web Form Infra-AP Balakrishna Ponnuru Gold Loan

Web Form Infra Obaidur Khan Human Resource

13559

13561

13562

Page 65: IT Dashboard Dec2013

Web Form Infra-AP Shiva Brahmam Y Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra-AP Rajesh Kenguva Gold Loan

Web Form Infra-AP Sankar Srinivas Peri Gold Loan

13563

13564 Rama Chandra Rao Mekapothula

13565

13566

Page 66: IT Dashboard Dec2013

Web Form Infra-AP Sankara Rao Surneni Gold Loan

Web Form Infra Sabeer basha J Gold Loan

Phone Call Infra-K Chandrashekar.H.N Gold Loan

Web Form Infra Bala Santhosh Kumar Audit

13567

13568

13569

13570

Page 67: IT Dashboard Dec2013

Phone Call Infra-K Gold Loan

Web Form Infra NITIN TARAL Gold Loan

13571 Sampathkumar B Somashekar

13572

Page 68: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra Annamalai K Gold Loan

13573 Srinivasa Rao Mutyalapati

13574

Page 69: IT Dashboard Dec2013

E-Mail Infra-K Chandrashekar.H.N Gold Loan

Web Form Infra-AP Gold Loan

13575

13576 Vinayaka Muniratanam Dhunnapotula

Page 70: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Application Shailesh Nalawade Operations

13577

13578

Page 71: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Roopa.H.C JEEVAN BHIMA NAGAR

E-Mail Infra-K Suchindra Kumar Gold Loan

13579

13580

13582

Page 72: IT Dashboard Dec2013

Web Form Infra-K G Subramani Gold Loan

Web Form Application-AP Gold Loan

Web Form Infra-K Retheesh P S Gold Loan

Web Form Infra-K Firdos Gold Loan

Web Form Infra-K Firdos Gold Loan

13583

13584 Venkata Rama Krishna Vemuri

13585

13586

13587

Page 73: IT Dashboard Dec2013

Web Form Infra-K Sreeraj R Operations

Web Form Not Assigned Gold Loan

Web Form Not Assigned Rajesh Kenguva Gold Loan

13588

13589 Rama Chandra Rao Mekapothula

13590

Page 74: IT Dashboard Dec2013

Web Form Infra-K Ramesha G M Gold Loan

E-Mail Infra-K Vasantha H.S Gold Loan

Web Form Infra-K Retheesh P S Gold Loan

13591

13592

13593

Page 75: IT Dashboard Dec2013

Web Form Infra-K Aswatha Narayana T Gold Loan

Web Form Infra-K Kowshik Karkera Gold Loan

13594

13595

Page 76: IT Dashboard Dec2013

Web Form Infra Gold Loan

Web Form Infra R.Subramaniam Gold Loan

Web Form Infra-K Manjunath M Gold Loan

13596 Chandran Chokkalingam

13597

13598

Page 77: IT Dashboard Dec2013

Web Form Infra-K Sreeraj R Operations

Web Form Infra-K SUNITHAD G Gold Loan

Web Form Infra R Nirmal Kumar Gold Loan

Web Form Infra-AP Gold Loan

13599

13600

13601

13602 Srinivasa Rao Mutyalapati

Page 78: IT Dashboard Dec2013

Phone Call Infra-K Gold Loan

Web Form Infra M.Sasikumar Home Loan

13603 Chandrashekara P Doomappa Belchada

13604

Page 79: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra-K Sreeraj R Operations

Web Form Infra-K ARCHANA R Gold Loan

13605

13606

13607

Page 80: IT Dashboard Dec2013

Web Form Infra Petal Valladeres Finance

Web Form Infra Petal Valladeres Finance

Web Form Infra Amol Deshpande Finance

Web Form Infra Amol Deshpande Finance

Web Form Infra Karthikeyan Durairajan Gold Loan

13608

13609

13610

13611

13612

Page 81: IT Dashboard Dec2013

Web Form Infra-K Anupama C M Gold Loan

Web Form Application Shailesh Nalawade Operations

13613

13614

Page 82: IT Dashboard Dec2013

Phone Call Infra-K Madhura N Gold Loan

Web Form Infra Gold Loan

Web Form Infra-AP Kannappa Bairnamoni MALKAJGIRI

13615

13616 Mandeep Kalpeshkumar Raval

13617

Page 83: IT Dashboard Dec2013

Web Form Infra Ram Sagar Gupta Operations

Web Form Infra-AP N Narsingam Neduru Gold Loan

Web Form Infra-K Puja Parashar Gold Loan

13618

13619

13620

Page 84: IT Dashboard Dec2013

Phone Call Infra-K Sreeraj R Operations

Web Form Infra-AP Naresh Yerramsetty Audit

Web Form Application-AP Gold Loan

Web Form Application-AP Gold Loan

13621

13622

13623 Venkata Rama Krishna Vemuri

13624 Venkata Rama Krishna Vemuri

Page 85: IT Dashboard Dec2013

Web Form Infra-AP Avinash Itha Gold Loan

13626 Web Form Infra-K Sudhakar KannammanavarGold Loan13627 Web Form Infra Sivaraj Lingasamy Gold Loan13628 Web Form Infra-K Sudhakar KannammanavarGold Loan13629 Web Form Application Shailesh Nalawade Operations13630 Web Form Infra-AP N Lokesh Nethula Gold Loan13631 Web Form Infra-K Prasanna Hanchate Gold Loan13632 Web Form Infra-K Varadaraju Al Gold Loan13633 Web Form Infra TRUSHAL CHAUHAN Gold Loan13634 Web Form Infra Senthil Kumar S Gold Loan13635 Phone Call Infra-K Sampathkumar B Somashe Gold Loan13636 Phone Call Infra-K Retheesh P S Gold Loan13637 Web Form Infra BUDDHADEV BOSE Distribution

13638 Phone Call Infra-K Rajappa Hanumanthappa Operations

13639 Web Form Infra-AP Kishore Kumar Kesavan Gold Loan

13640 Web Form Application Shailesh Nalawade Operations

13641 Web Form Application Shailesh Nalawade Operations

13642 Web Form Application-AP Gold Loan

13625

Venkata Rama Krishna Vemuri

Page 86: IT Dashboard Dec2013

Phone Call Infra-K Giriraj Shettar Gold Loan

Web Form Infra-AP Gold Loan

Web Form Application Shailesh Nalawade Operations

13643

13644 Siva Nageswara Rao Pokala

13645

Page 87: IT Dashboard Dec2013

Phone Call Infra-K Chandrashekar.H.N Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra Madaswamy S. Thevar Finance

Web Form Infra-AP Gold Loan

Web Form Infra-AP Saidulu Gold Loan

13646

13647

13648

13649 Mallikarjunudu Edigadonthu

13650

Page 88: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra-AP Rajendar More Gold Loan

Web Form Infra-AP Gold Loan

Web Form Application Shailesh Nalawade Operations

13651 Ravi Kumar Nemalikanti

13652 Ramanjaneyulu Bathula

13653

13654 Kumara Swamy Veligarapu

13655

Page 89: IT Dashboard Dec2013

E-Mail Infra-K Prasad Gold Loan

Web Form Infra-AP Gold Loan

13656

13657 Sreenivasa Reddy Udagalla

Page 90: IT Dashboard Dec2013

Web Form Application Shailesh Nalawade Operations

Web Form Infra Obaidur Khan Human Resource

Web Form Infra-AP Balakrishna Ponnuru Gold Loan

13659

13660

13661

Page 91: IT Dashboard Dec2013

Web Form Infra Karthikeyan Durairajan Gold Loan

Web Form Infra Vasudev Naik Operations

Web Form Application-AP Gold Loan

Web Form Not Assigned Sreeraj R Operations

Web Form Not Assigned Ramesh Palle Audit

13662

13663

13664 Venkata Rama Krishna Vemuri

13665

13666

Page 92: IT Dashboard Dec2013

Web Form Infra Vyoma Choubey Credit & Risk

Web Form Application Shailesh Nalawade Operations

Web Form Not Assigned Jagadesh Bammidi Gold Loan

E-Mail Infra-K Rajesh K M Gold Loan

13667

13668

13669

13670

Page 93: IT Dashboard Dec2013

Web Form Infra-K Aswatha Narayana T Gold Loan

Web Form Infra Yogesh Ovhal Operations

Web Form Infra-K Prasad K C Gold Loan

Web Form Infra Vijayalakshmi M Gold Loan

13671

13672

13674

13675

Page 94: IT Dashboard Dec2013

Web Form Infra-AP Ramesh Lagga Gold Loan

Web Form Not Assigned Naga Lakshmi Kaguturi Gold Loan

Web Form Infra-AP Gold Loan

13676

13677

13678 Venkatajanaki Rama Raju

Page 95: IT Dashboard Dec2013

Web Form Infra-AP Srikanth Macha Gold Loan

Web Form Not Assigned Sathyanarayanan J Gold Loan

Web Form Not Assigned Karthikeyan Durairajan Gold Loan

Web Form Infra-AP Srikanth Macha Gold Loan

13679

13680

13681

13682

Page 96: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra-AP Gold Loan

Web Form Infra-K Shruthi S Gold Loan

Web Form Infra-AP Gold Loan

Web Form Not Assigned Sathish T Gold Loan

13683 Vijay Krishna Sridhar Nedunuri

13684 Vinayaka Muniratanam Dhunnapotula

13685

13686 Vinayaka Muniratanam Dhunnapotula

13687

Page 97: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan

Web Form Infra-K Rakshith H M Gold Loan

Web Form Infra-K Sumana V N Gold Loan

Web Form Application-AP Gold Loan

13688 Kumara Swamy Veligarapu

13689

13690

13691 Venkata Rama Krishna Vemuri

Page 98: IT Dashboard Dec2013

Web Form Infra-K Retheesh P S Gold Loan

Web Form Infra-K Giriraj Shettar Gold Loan

Web Form Infra-AP Sankar Srinivas Peri Gold Loan

13692

13693

13694

Page 99: IT Dashboard Dec2013

Web Form Infra-AP Lenka Nagaraju Gold Loan

Web Form Infra-AP Bhimeswara Rao Gold Loan

Web Form Infra-AP Venkata Sasidhar Gold Loan

Web Form Infra-AP Audit

13695

13696

13697

13698 Gangadhara Yedukondalu

Page 100: IT Dashboard Dec2013

Web Form Infra-AP N Lokesh Nethula Gold Loan

Web Form Infra-K Giriraj Shettar Gold Loan

Web Form Infra-AP Human Resource

Web Form Infra-AP Shiva Brahmam Y Gold Loan

13699

13700

13701 Siva Ganesh PEDIREDLA

13702

Page 101: IT Dashboard Dec2013

Web Form Infra-K Kemparaju M Gold Loan

Web Form Infra Prasad Pawar Finance

Web Form Infra Madaswamy S. Thevar Finance

13703

13704

13705

Page 102: IT Dashboard Dec2013

Web Form Infra-K Mohan Kumar L Gold Loan

Web Form Infra-K Manjunath Gold Loan

13706

13708

Page 103: IT Dashboard Dec2013

Web Form Infra Finance

Web Form Infra Kesavan A Gold Loan

Web Form Infra Raja S Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra-AP Gold Loan

Web Form Infra krishnaprasad nk Gold Loan

Web Form Application-AP Gold Loan

13709 SUJATA KANTRAYANIKAR

13710

13711

13712

13713 Yalamandababu Yalagaleti

13714

13715 Venkata Rama Krishna Vemuri

Page 104: IT Dashboard Dec2013

Web Form Application-AP Gold Loan

Web Form Infra Obaidur Khan Human Resource

Web Form Infra krishnaprasad nk Gold Loan

Web Form Infra Finance

Phone Call Infra-K Manjunath Gold Loan

13716 Venkata Rama Krishna Vemuri

13717

13718

13719 SUJATA KANTRAYANIKAR

13720

Page 105: IT Dashboard Dec2013

Phone Call Infra-K Gold Loan

Web Form Application Shailesh Nalawade Operations

Phone Call Infra-K Anuja M S Gold Loan

Web Form Infra-K Latha C Krishne Gold Loan

Web Form Infra-AP Gold Loan

13721 Sharanayya Kembhavimath Ajjaya

13722

13723

13725

13726 Sreenivasa Reddy Udagalla

Page 106: IT Dashboard Dec2013

Phone Call Infra-K Naveen C Gold Loan

Web Form Infra Finance

Web Form Infra Vyoma Choubey Credit & Risk

Web Form Infra-K Shalini H J Gold Loan

Web Form Infra-AP Dileep Kumar Kimmoji Gold Loan

Web Form Infra Kesavan A Gold Loan

13727

13728 SUJATA KANTRAYANIKAR

13729

13730

13731

13732

Page 107: IT Dashboard Dec2013

Web Form Infra-AP Gold Loan13733 Mallikarjunudu Edigadonthu

Page 108: IT Dashboard Dec2013

Category Subcategory Item Subject

User Administration Others others

IT Infrastructure Hardware Printer

Business Application Gold Loan User ID Unlock

IT Infrastructure Desktop Operating System Others

User Administration Others others

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Hardware Printer

User Administration ID Password Reset Email ID

IT Infrastructure Hardware Keyboard

Emil,HRMS,and printer configuration

printed matter is not able to read

Unlock ID 11031

BM CPU IS NOT WORKING PLEASE PROVIDE IT SUPPORT

windows live mail Received&sent mail not working

RESET THE ARRAY PASSWORD

printer problem

RESET PASSWORD FOR BRANCH EMAIL ID

keyboard buttons and mouse not working reg:

Page 109: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Network MPLS Link

IT Infrastructure Desktop Operating System Others

Business Application Gold Loan User ID Unlock

IT Infrastructure Desktop Operating System Application - Email

System Issue--Additional voucher generated at reschedulement stage

TATA MPLS internet is not working properly

couldnot open array and finnone id

user id locked

MAILS ARE NOT WORKING

Page 110: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application Gold Loan User ID Unlock

User Administration ID Creation Others

User Administration ID Creation Others

System issue--Decimal diff. amount lying open at terminationstage

user id locked

ID Creation

ID Creation

Page 111: IT Dashboard Dec2013

User Administration ID Creation Others

Business Application FinOne Live CAS

Business Application Gold Loan Others

IT Infrastructure Desktop Operating System Others

IT Infrastructure Array SSL VPN Issue Site not opening

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware CCTV

ID creation

UNLOKED MY LOGIN ID

System issue---Wrong voucher generated at termination stage

Printer Not Attached

ARRAY SSL VPN SITE NOT OPENING

Post master mail password reset

palladam road cctv night vision

Page 112: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System

IT Infrastructure Array SSL VPN Issue Other

Business Application Gold Loan Others

IT Infrastructure Hardware UPS

User Administration ID Creation Others

User Administration ID Password Reset Email ID

User Administration ID Creation Others

User Administration ID Creation Others

Business Application FinOne Live CAS

IT Infrastructure Hardware Printer

OS Slow performance\ Hang

System not working

req branch mail id

all ready login showing in our system ---reg

UPS output not coming

ID Creation

For Reset Arry Password

User ID, Email ID and Password Creation - 11834

Branch Email ID Creation - Kuniyamuthur

Can't Get Into CAS & LMS

EPSON PRINTER ISSUE

Page 113: IT Dashboard Dec2013

User Administration Others others

User Administration Others others

IT Infrastructure Hardware Printer

User Administration ID Creation Others

User Administration Employee Transfer Others

User Administration ID Creation Others

System Booting Problem.Ups Back Problem,Printer Connection Not Available

Request For Salary Site Password Reset - Hajeera ( 11739 )

Excel sheet not clear for printout

Newjoinee Mail ID creation

Hard ware Authourization login

ID Creation Chaitesh & Satendra

Page 114: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System File share / Map Drive

Business Application FinOne Live Others

IT Infrastructure ServersOS others

User Administration Others others

User Administration ID Password Reset GL ID

IT Infrastructure Desktop Operating System File share / Map Drive

IT Infrastructure Desktop Operating System Others

IT Infrastructure Desktop Operating System File share / Map Drive

IT Infrastructure Network MPLS Link

User Administration Others others

IT Infrastructure Desktop Operating System

Re: We couldn't able to map K drive

k drive (kys access) not open

KYC data not connected with K drive - Royapuram

Reg: payslip user id and pass word required

domine password is incorrect please reset

Process on Scanning of Customer KYCs and Loan Documentations.

UNABLE LOGIN USER

KYC access

Link down issue reported from branch.

K :kyc data drive not connected

OS Slow performance\ Hang

OS is very slow

Page 115: IT Dashboard Dec2013

IT Infrastructure Hardware Others

IT Infrastructure Hardware Others

Business Application Gold Loan Others

IT Infrastructure Hardware Printer

User Administration Others others

IT Infrastructure Hardware Mouse

User Administration ID Password Reset GL ID

User Administration Employee Transfer Others

IT Infrastructure ServersOS others

IT Infrastructure Network Others

IT Infrastructure Array SSL VPN Issue

K drive---reg

CPU@fedfina Out look configuration

K DRIVE NOT COMPLETED

Printer Problaem In Panja Cente 3006

Regarding k drive

mouse is not working

Kindly Reset my Gradatim system ID (10759) password

Regardiing for User id's login problem.

symantec cloud not working properly

cctv unable to open

Hardware ID Authorization

Array Network Login is not Open

Page 116: IT Dashboard Dec2013

Business Application Gold Loan Others

Business Application FinOne Live LMS

1011 Arumbakkam --- Server was not connected for KYC Scaned file

System Issue-- Duplicate voucher generated at agreement stage

Page 117: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application FinOne Live LMS

Business Application FinOne Live LMS

System Issue-additional voucher generated at reschedulement stage

System issue--Decimal differential amount lying in terminaiton control account

System issue--additional voucher generated at termination stage

Page 118: IT Dashboard Dec2013

IT Infrastructure New Asset Request Others

IT Infrastructure Hardware Others

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Network Others

IT Infrastructure Network Others

IT Infrastructure Desktop Operating System

User Administration Others others

IT Infrastructure Hardware UPS

IT Infrastructure Desktop Operating System Others

Post master mail password forget

OUR BM SYSTEM CPU IS NOT WORKING DUE TO RAM

Hardware ID Authorization

HARDWARE ID AUTHORISATION- EMP ID 11990

K drive issue

KYC NOT ENABILING

New User Desktop configuration

Domain Password Reset (chikkamagalur02034-2)

Windows live mail not working

UPS FAILURE

Not able to login in the PC

Page 119: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Network Others

IT Infrastructure Desktop Operating System Others

IT Infrastructure Network Others

Business Application Gold Loan Others

Business Application FinOne Live LMS

Business Application FinOne Live LMS

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Array SSL VPN Issue Password reset

System Issue-additional voucher generated at reschedulement stage

'K' drive issue

" K " Drive Is Not Visible In My Computer

Re:KYC LINK Complaint

FORGAT PASSWARD

System issue--additional voucher generated at termination stage

System issue--Decimal differential amount lying in terminaiton control account

Hardware ID Authorization

Hardware ID Authorization

ARRAY LOGIN PASSWORD RESET FOR -11990

Page 120: IT Dashboard Dec2013

IT Infrastructure Hardware CCTV

User Administration Employee Transfer Others

IT Infrastructure Hardware Printer

User Administration Others others

IT Infrastructure Hardware Printer

IT Infrastructure Desktop Operating System Others

IT Infrastructure Network Others

Business Application FinOne Live Others

IT Infrastructure Desktop Operating System Application - Email

CCTV FOOTAGE IS NOT ABLE TO VIEW

Regarding for User ID Login Problem

printer not working properly,due to not proper insert A4 papaer

Reg: Mail configaration

Reg: Printer not working properly-ONGOLE BRANCH

Kyc Access - Not Opened - Villivakkam Branch (1002)

KYC access

FinnOne Password reset Emp ID10866 _Channapatna Branch

actvation request of post master

Page 121: IT Dashboard Dec2013

IT Infrastructure Network Others

IT Infrastructure Network Broadband Link

IT Infrastructure Network Broadband Link

IT Infrastructure Network Data Card

User Administration Others others

IT Infrastructure Desktop Operating System File share / Map Drive

IT Infrastructure Network MPLS Link

IT Infrastructure Network Others

IT Infrastructure Hardware CCTV

KYC ACCESS ISSUE

Broadband not working in RO.

Reg: K-Drive map in all Broad band - paper Mills Road 01050

BRS General Module

K DRIVE not Created

Not open K Drive folder-(Puttur Branch-2037)

MPLS DOWN

internet problem

chilakaluripet branch(030274)cctv not working please rectify the problem

Page 122: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application FinOne Live LMS

System Issue-additional voucher generated at reschedulement stage

System issue--Decimal differential amount lying in terminaiton control account

Page 123: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Desktop Operating System Others

IT Infrastructure Desktop Operating System Others

IT Infrastructure Hardware Others

Business Application Gold Loan Others

Business Application FinOne Live LMS

IT Infrastructure Desktop Operating System Others

System issue---additional voucher generated at termination stage

MAILS NOT WORKING

Regs-K drive updation

K DRIVE NOT OPEN IN OUR SYSTEM

K - folder unable to open for KYC access -Reg

kyc acces unable to open

System Issue---additional voucher generated at agreement stage

K DRIVE NOT OPEN IN OUR SYSTEM

Page 124: IT Dashboard Dec2013

IT Infrastructure Network Others

IT Infrastructure Network Others

IT Infrastructure Network Others

User Administration ID Creation Others

IT Infrastructure Desktop Operating System Cloud service - ftp

IT Infrastructure Hardware Scanner

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Network MPLS Link

User Administration ID Password Reset Email ID

KYC DATA - NOT WORKING.

Activation of Common ALL Gold Loan server

KYC FOLDER NOT ACCESSING

ID Creation

Reg K Drive Creation

SCANNER NOT WORkING

RESET ARRAY PASSWORD

RESET PASSWORD

MPLS Link down reported from branch.

Our branch mail id showing "User name / password is incorrect combination ".

Page 125: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Network MPLS Link

IT Infrastructure Hardware CCTV

IT Infrastructure Network MPLS Link

IT Infrastructure Network MPLS Link

IT Infrastructure Desktop Operating System

User Administration ID Creation Others

Business Application FinOne Live LMS

Hardware ID Authorization

HARDWARE ID AUTHORISATION -11448

MPLS Link Down reported from branch.

Backed days views

OUR MPLS LINK IS NOT WORKING IN SYSTEM NO-1

MPLS Link Down issue reported.

OS Slow performance\ Hang

system issue

Array Login problem

System Issue-additional voucher generated at reschedulement stage

Page 126: IT Dashboard Dec2013

User Administration Others others

IT Infrastructure Desktop Operating System Applicaiton -MSOffice

User Administration ID Password Reset GL ID

Business Application FinOne Live GL

User Administration Others others

IT Infrastructure Network Others

User Administration Others others

Business Application FinOne Live LMS

internet problem

ME Excel product activation failed

finnOne password forgot 10737

FinnOne Live Password Reset Emp ID 10866 _Channapatna Branch

KYC access

KyC not accessing

Reg:I am unable to open my Mail ID

System Issue--Addition voucher generated at termination stage

Page 127: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Printer

IT Infrastructure Network Others

Business Application FinOne Live LMS

System issue--Decimal differential amount lying in terminaiton control account

unable send & receive mails

Re:Unable to take printout

UNABLE TO OPEN K DIVE KYC FOLDER

System Issue---Duplicate voucher generated at agreement stage

Page 128: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

Business Application FinOne Live Others

User Administration Others others

User Administration Others others

IT Infrastructure Network Others

IT Infrastructure Network MPLS Link

Email id is not working in system-2.

Reg reset FinOne Password

ID Unlock

PROVIDE USER ID & PASS WARD FOR PAY SLIP GENERATION

Reg-Kyc access not working in our system

MPLS Link Slow browsing reported from branch.

Page 129: IT Dashboard Dec2013

User Administration ID Creation Others

Business Application FinOne Live LMS

Business Application FinOne Live Others

IT Infrastructure Hardware Printer

IT Infrastructure Network MPLS Link

User Administration ID Password Reset Email ID

Gradatium & Finone ID

System issue--additional voucher generated at termination stage

user id locked

Regarding Printer not Connect with System 1 - Villivakkam Branch (1002)

MPLS Link down reported from branch.

Regarding for Outlook Password forgot

Page 130: IT Dashboard Dec2013

Business Application FinOne Live Others

IT Infrastructure Hardware Printer

Business Application FinOne Live LMS

IT Infrastructure Array SSL VPN Issue Other

User Administration ID Creation Others

IT Infrastructure Network Others

IT Infrastructure Network Others

Business Application FinOne Live Colllection

Reg reset password FinOne Password

printer not share with two system

System issue --Vocuher entry for EMI receivable is not generated by system

Array issue .

ID Creation Jignesh Patel

PRINTER COULD NOT SHARING IN ANOTHER SYSTEM

unable to find a network K: drive

FINNONE RELEASES PAISES ADJUSTED TO NEAREST RUPEES

Page 131: IT Dashboard Dec2013

Business Application Gold Loan Others

User Administration ID Password Reset Email ID

IT Infrastructure Hardware Others

User Administration ID Creation Others

User Administration ID Creation Others

System Issue--Prepayment receipt not reflected in the SOA

NOT ABLE TO LOGIN IN POST MASTER - [email protected] - emp. id 10315

System date showed in wrongly

ID Creation

ID Creation

Page 132: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Hardware Desktop

IT Infrastructure Hardware Printer

IT Infrastructure ServersOS others

IT Infrastructure Network Others

User Administration Others others

System Issue-additional voucher generated at reschedulement stage

SYSTEM IS NOT OPENING

Printer problem

Reg: Please format the systems -ONGOLE BRANCH

we are unable to open the FTP server from the given link. (BSNL user)

Reg: I am unable to open the my mail id

Page 133: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Others

IT Infrastructure Network MPLS Link

Business Application FinOne Live LMS

Business Application FinOne Live LMS

IT Infrastructure ServersOS others

IT Infrastructure Array SSL VPN Issue

SYSTEM UNABLE TO LOGGIN

Link down issue reported from branch.

System issue--additional voucher generated at termination stage

System issue--Decimal differential amount lying in terminaiton control account

Unable to create folder in FTP server- Kaikamba Branch

Hardware ID Authorization

it authentication

Page 134: IT Dashboard Dec2013

User Administration ID Creation Others

IT Infrastructure Hardware UPS

User Administration Others others

IT Infrastructure Desktop Operating System Others

IT Infrastructure Hardware Printer

IT Infrastructure Hardware Printer

ID Creation

UPS BACK UP - Regs

email is not working

ftp://192.168.1.4/ NOT OPEN- SURATHKAL BRANCH

PRINTER UNAVAILABLE IN CLIENT SYSTEM.

EPSON PRINTER PRINT CONDITION NOT GOOD - K R PURAM BRANCH(02001), BANGALORE.

Page 135: IT Dashboard Dec2013

Business Application Gold Loan Others

IT Infrastructure Network Others

User Administration ID Password Reset GL ID

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Hardware CCTV

IT Infrastructure Hardware Scanner

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Others

jlo finone id locked

network sharing unavailable in two system.

11615 Manage Engine services desk - ID request

11615 - Array password -Request

CCTV NOT WORKING

REG: SCANNER ISSUE

Email -Web access required

K Folder For KYC access

Page 136: IT Dashboard Dec2013

Business Application FinOne Live Colllection

Business Application FinOne Live Colllection

IT Infrastructure Hardware Desktop

IT Infrastructure Hardware Desktop

IT Infrastructure Hardware CCTV

User Administration Others others

IT Infrastructure Desktop Operating System File share / Map Drive

IT Infrastructure Hardware Printer

IT Infrastructure Hardware CCTV

FINNONE FORCLOSED PAISA ADJUSTED - SATTENAPALLI(03030)

finnone releases paises adjusted to nearest rupee

Desktop Not Opening Software - Hardware problem --reg

Haveri 1st System Not working from Haveri 02051.

CCTV CAM 1 NOT CLEAR

Out look express not able to open-

MAP K DRIVE-SULTHANPALAYA BANGALORE

Unable to print from second pc

unable to CCTV Footage

Page 137: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue Activex control error

IT Infrastructure Desktop Operating System

IT Infrastructure Network Others

IT Infrastructure Hardware Printer

IT Infrastructure Desktop Operating System Application - Email

Business Application FinOne Live LMS

IT Infrastructure Hardware Printer

Business Application Gold Loan User ID Unlock

IT Infrastructure Hardware Mouse

IT Infrastructure Desktop Operating System Others

Business Application Gold Loan Others

Arry login failed

Applicaiton -Symantec Antivirus

Antivirus Not updating

FTP SERVER IS NOT WORKING

Printer connection

Unable to view mails

System Issue-additional voucher generated at reschedulement stage

printer not working

User ID Unlock

mouse not working

SYSTEM SLOW, REQUIRED [email protected] in the system which is installed in cash cabin

RESET PASSWORD

Page 138: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Desktop Operating System Application - Email

User Administration Others others

Business Application Gold Loan User ID Unlock

IT Infrastructure Desktop Operating System

Business Application FinOne Live LMS

User Administration ID Password Reset GL ID

Business Application FinOne Live LMS

IT Infrastructure Array SSL VPN Issue Other

Unable to send mails, quota exceeds.

Unable to send mails from branch mail id.

post master activation request

USER ID UN LOCKED

OS Slow performance\ Hang

OS Slow performance

System Issue-additional voucher generated at reschedulement stage

Reset Array Login

System issue--Duplicate voucher entry generated at agreement stage

Mail and system configuration of Amit Singh Tomar Emp.No.12012

Page 139: IT Dashboard Dec2013

IT Infrastructure Hardware Mouse

IT Infrastructure Network MPLS Link

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Network Others

IT Infrastructure Hardware CCTV

IT Infrastructure Hardware MotherBord

User Administration Others others

User Administration ID Deactivation Others

IT Infrastructure Network Others

Desktop Mouse not working

Network working very slow at mandimohalla branch.

Array login ids locked and we forget password.

kyc data

Reg: CCTV HAS NOT BACKUP DATA.

System not working -Kaikamba Branch

Internet explorer not working as expected

Deactivate all related ID's for Mrs.Hajeera Emp # 11739

K drive not working

Page 140: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Hardware CCTV

IT Infrastructure Hardware Others

IT Infrastructure Hardware Scanner

IT Infrastructure Hardware Mouse

IT Infrastructure Hardware Mouse

IT Infrastructure Hardware Mouse

IT Infrastructure Desktop Operating System Cloud service - ftp

System issue--wrong principal outstanding amount shown in the Portfolio report

CCTV NOT WORKING

HOOTER NOT WORKING

Reg-Scanner issue

Mouse's are Not Working

Replace the Mouse

Mouse Not Woring Properly

FTP Link Can't Be Acces

Page 141: IT Dashboard Dec2013

IT Infrastructure ServersOS others

IT Infrastructure Hardware UPS

IT Infrastructure Hardware CCTV

IT Infrastructure Hardware CCTV

IT Infrastructure Hardware Printer

IT Infrastructure Desktop Operating System Others

User Administration Others others

IT Infrastructure Desktop Operating System File share / Map Drive

FTP server are not working

UPS NOT WORKING

CCTV installed - change to other system - for kyc access process - Reg

No Recording in CCTV

PRINTER PROBLEM IN BRANCH

Regarding unable to open pdf file..

IT issues

Unable to sharing documents from second system to first system

Page 142: IT Dashboard Dec2013

IT Infrastructure Hardware UPS

IT Infrastructure Desktop Operating System Others

IT Infrastructure Network MPLS Link

Business Application FinOne Live LMS

reopening ups back up complaint

MAILS BACKUP

MPLS link down call has been logged with vendor.

System issue--additional voucher generated at reschedulement stage

Page 143: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application Gold Loan User ID Unlock

Business Application Gold Loan User ID Unlock

IT Infrastructure ServersOS others

IT Infrastructure Network MPLS Link

IT Infrastructure Hardware Others

IT Infrastructure New Asset Request Others

System issue--post termination decimal differential amount lying in terminaiton control account

user id locked

user id locked

ftp server

MPLS not working.

Laptop Adapter is not working properly

printer not working

Page 144: IT Dashboard Dec2013

User Administration ID Creation Others

IT Infrastructure Desktop Operating System Application - Email

Business Application FinOne Live GL

User Administration ID Password Reset Email ID

IT Infrastructure Array SSL VPN Issue Other

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Array SSL VPN Issue Activex control error

IT Infrastructure Hardware Printer

IT Infrastructure Hardware Desktop

ID Creation

email sending option not working

RESET FIN ONE PASSWORD

Windows live mail password request

Unlock

Unable to send/receive mails

Mail Configaration

Activex error

not able to print documents

SYSTEM IS RUNNING VERY SLOW

Page 145: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Printer

User Administration ID Password Reset GL ID

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Desktop

User Administration Others others

IT Infrastructure Network Broadband Link

IT Infrastructure Desktop Operating System Applicaiton - IE

User Administration ID Password Reset Email ID

Windows Live mail not working

Printer Not working properly.

CCA ID Locked

MAIL NOT WORKING

one of the D/T not connecting with network

K drive access

Broadband as well as Landline not working.

unable to open hrms, IE issue reported by user.

Reg-Winodows live mail password issue

Page 146: IT Dashboard Dec2013

IT Infrastructure Network Others

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Desktop Operating System Others

IT Infrastructure Hardware Scanner

IT Infrastructure Desktop Operating System Others

Business Application FinOne Live Others

User Administration ID Password Reset GL ID

IT Infrastructure Hardware Scanner

IT Infrastructure Hardware Printer

IT Infrastructure Hardware Scanner

Request for note pad user name and pass ward

Hardware ID Authorization

Hardware ID authorisation requried on both machines. EMP ID 10303. Link https://172.16.103.37.

Password reset required in Manage Engine tool unable to log calls emp id:10303.

SCANNER NOT FUNCTION

Some files are not open.

Finnone password forget and id logged

password regd - 11784

SUB : SCANNER NOT WORKING PROPERLY

Our pallavaram branch cash cabin system print not obtain .

Scanner problem

Page 147: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

IT Infrastructure Array SSL VPN Issue Other

IT Infrastructure Hardware CCTV

User Administration ID Password Reset GL ID

PRINTER NOT WORKING

ARRAY

Unable to connect to CCTV from client software.

Finnone Id password reset

Page 148: IT Dashboard Dec2013

Business Application FinOne Live Colllection

IT Infrastructure Hardware Mouse

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

Mouse complaint

Page 149: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Laptop

System issue--additional voucher generated at reschedulement stage

New mail not received in my fedfina mail id

Laptop for internal auditors

Page 150: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

Business Application FinOne Live LMS

IT Infrastructure Desktop Operating System Others

Business Application FinOne Live Others

Hardware ID Authorization

Requesting for authorization in array

System issue--post termination decimal differential amount lying in termination control account

Request to activate the Link

Finnone user id blocked please do the needful-11010

Page 151: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Hardware Mouse

IT Infrastructure Hardware Printer

User Administration ID Creation Others

User Administration Others others

System issue--additional voucher generated at agreement stage

MOUSE IS NOT WORKING

PRINTER PROBLEM

ID Creation

Outlook not working

Page 152: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

Business Application FinOne Live Others

IT Infrastructure Hardware UPS

User Administration ID Password Reset GL ID

Printer Sharing required on second desktop.

USER ID HAS BEEN LOCKED

Battery backup is only 10 mins.

Reg: Please refresh the ID in Gradatium

Page 153: IT Dashboard Dec2013

User Administration ID Creation Others

Business Application Gold Loan User ID Unlock

IT Infrastructure Array SSL VPN Issue

Business Application Gold Loan Others

Business Application Gold Loan Others

Business Application Gold Loan Others

Business Application FinOne Live Colllection

IT Infrastructure Network Others

Business Application FinOne Live Others

ID Creation

gaditam user id locked

Hardware ID Authorization

requesting for unlock array password

VERY VERY SLOW

Reg:Gradatium is very slow

Reg:Gradatium is very slow

FINNONE RELEASE AMOUNT PIASES ADJUSTED TO NEAREST RUPEE

Requried Virtual Login

Finnone password forget

Page 154: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue Activex control error

User Administration Employee Transfer Others

IT Infrastructure Hardware Printer

Test

Regarding for Transfer details not updated in HRMS.

Printer is Not Working in Godavrikhani Branch-3052

Page 155: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure ServersOS others

System issue--additional voucher generated at reschedulement stage

Reg:Please format the system-ONGOLE BRANCH

Page 156: IT Dashboard Dec2013

Business Application Gold Loan User ID Unlock

IT Infrastructure Hardware CCTV

GRADATIM ARRAY PASSWORD NOT WORKING AT PALLAVARAM BRANCH

CCTV ISSUE- sulur branch

Page 157: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application Gold Loan User ID Unlock

System issue--post termination decimal differential amount lying in terminaiton control account

User id unlock-10716

Page 158: IT Dashboard Dec2013

IT Infrastructure Hardware CCTV

User Administration ID Creation Others

User Administration Others others

Reg CCTV

ID Creation

Mail id configuration

Page 159: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Network MPLS Link

System issue--duplicate voucher generated at agreement stage

MPLS Slow browsing issue.

Page 160: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System

IT Infrastructure Hardware Laptop

Format & New Installation Xp / Win7

Windows 7 OS issue, re-installation required.

Keyboard having issue of alphabet "A" when pressed struck and displays continuous keystroke.

Page 161: IT Dashboard Dec2013

User Administration ID Password Reset GL ID

IT Infrastructure Hardware Printer

REGARDING FOR FINNONE PASSWORD

network sharing unavailable in two system

Page 162: IT Dashboard Dec2013

IT Infrastructure Hardware UPS

IT Infrastructure Hardware CCTV

UPS Back up problem

CCTV Problem reg.

Page 163: IT Dashboard Dec2013

User Administration Others others

IT Infrastructure Hardware Printer

Business Application FinOne Live Colllection

IT Infrastructure Hardware Mouse

AUTHORIZE 11804 FOR ARRAY PURPOSE

Printer is not working properly

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

Mouse not working properly

Page 164: IT Dashboard Dec2013

IT Infrastructure Hardware CCTV

IT Infrastructure Desktop Operating System Application - Email

CCTV-NOT WORKING

Unable to send and receive the mails.

Page 165: IT Dashboard Dec2013

User Administration Others others

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Network MPLS Link

IT Infrastructure Array SSL VPN Issue Password reset

Business Application FinOne Live Others

emil ,HRMS and printer configuration

Request for the mail passward re-set

MPLS Link is down

password locked

ID LOCKED

Page 166: IT Dashboard Dec2013

IT Infrastructure Network Others

IT Infrastructure Network Others

Business Application Gold Loan Others

Business Application Gold Loan User ID Unlock

Requried - Internet Access

K DRIVE LINK NOT WORKING

kyc access unable to open

USER ID UNLOCK

Page 167: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

IT Infrastructure Desktop Operating System Others

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Network Others

MPLS Link Down reported from branch.

Not able to login in profile

invalid user id/password

Reg : K- Drive Map in Paper mills road branch ( 01050)

Page 168: IT Dashboard Dec2013

User Administration Others others

Business Application FinOne Live Colllection

IT Infrastructure New Asset Request Others

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Network Others

Regarding Safe Room Wooden Door Damaged

FINNONE RELEASE AMOUNT PIASES ADJUSTED TO NEAREST RUPEE

UPS BACKUP

Hardware ID Authorization

ARRAY LOGIN

PRINTER NOT SHARED - GANDHIPURAM BRANCH

Page 169: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

IT Infrastructure Hardware CCTV

IT Infrastructure Network MPLS Link

IT Infrastructure Hardware Laptop

MPLS not working in branch.

CCTV CAM 2 not working

TATA MPLS Nework is Very Slow

Battery need to replace

Page 170: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

User Administration ID Password Reset GL ID

IT Infrastructure Network Others

Business Application FinOne Live Others

Printer sharing unavailable, system-1 unable to mail sent and receive - reg

array password reset

PRINTER IS NOT WORKING

login user id

Page 171: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Others

IT Infrastructure Hardware Desktop

User Administration ID Creation Others

PC

SYSTEM IS NOT WORKING FROM PIDUGURALLA BRANCH 03028

ID CREATION

Page 172: IT Dashboard Dec2013

IT Infrastructure Hardware CCTV

User Administration ID Password Reset GL ID

User Administration ID Password Reset GL ID

User Administration ID Password Reset GL ID

Reg: CCTV Fuctioning not properly-ongole-3012

Pls give me fineone pass word

Graditem Password reset

PASSWORDS RESET OF T.SURIBABU-11395

Page 173: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

IT Infrastructure Hardware Scanner

IT Infrastructure Hardware Printer

User Administration ID Password Reset GL ID

PRINTER & NETWORK NOT SHARED

REGARDING SCANNER

Printer sharing is required on second desktop.

FINNONE ID IS LOCK

Page 174: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System

IT Infrastructure Network Others

Format & New Installation Xp / Win7

OS performance issue reported.

K DRIVE NOT OPEN

Page 175: IT Dashboard Dec2013

Business Application Gold Loan User ID Unlock

IT Infrastructure Hardware CCTV

userid un lock

CCTV RECORDING PROPLEM - ANNANAGAR EAST

Page 176: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

Business Application Gold Loan

Printer Head replacement required.

Application menu not appearing.

internet explosure not opening in our system

Page 177: IT Dashboard Dec2013

Business Application FinOne Live LMS

Business Application FinOne Live LMS

System issue--post termination decimal differential amount lying in terminaiton control account

System issue--additional voucher generated at the time of reschedulemet

Page 178: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Desktop Operating System Applicaiton - IE

System issue---duplicate voucher generated at agreement stage

Hardware ID Authorization

Array id and Password required-BTM LAYOUT ROOPA H C (ID 11644 )

Unable to open array login.

Page 179: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

Business Application FinOne Live Colllection

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Array SSL VPN Issue Password reset

Hardware ID Authorization

Array ID and Password Requested-G SUBRAMANI(430197) BRANCH MANAGER-BTM LAYOUT

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

PASSWORD RESET FOR ARRAY LOGIN-11990

Array password reset

Request for ARRAY password reset Empl code : 11835

Page 180: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

User Administration ID Password Reset GL ID

User Administration ID Password Reset GL ID

Hardware ID Authorization

Hardware ID Authorization is On - (Emp ID : 11953)

finone user id locked pl z provide finone password

Graditam password reset

Page 181: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Network MPLS Link

IT Infrastructure Array SSL VPN Issue

Not login Array user id & password -11386-11682

MPLS link down due to maintenance activity by TCL.

Hardware ID Authorization

HARDWARE ID AUTHORISATION-EMP ID-11990

Page 182: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Hardware MotherBord

Hardware ID Authorization

Hardware ID Authorizaiton

System not working - Kaikamba Branch

Page 183: IT Dashboard Dec2013

Business Application Gold Loan New Requirement

IT Infrastructure Network MPLS Link

IT Infrastructure Array SSL VPN Issue

Unable to create K drive

network issue

Hardware ID Authorization

Hardware ID Authorization

Page 184: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Array SSL VPN Issue Other

Business Application Gold Loan User ID Unlock

Hardware ID Authorization

Hardware ID Authorization is On - ( Emp ID : 10303 )

Regarding Array password- Sunitha D.G- JLO-Hosa Road

Array not opening

USER ID UN LOCKED

Page 185: IT Dashboard Dec2013

IT Infrastructure Hardware CCTV

User Administration Others others

Unable to connect with CCTV client software.

windows live mail sent &received mail not working

Page 186: IT Dashboard Dec2013

Business Application FinOne Live LMS

IT Infrastructure Array SSL VPN Issue

Business Application FinOne Live Others

System issue--additional voucher generated at the time of reschedulemet

Hardware ID Authorization

Hardware ID Authorization is On ( Emp ID : 10303 )

REQUESTING FOR FINNONE LIVE PASSWORD

Page 187: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

User Administration Others others

User Administration Others others

User Administration Others others

User Administration ID Password Reset Email ID

required printer is not added

FEDNET CORP LOGIN & PHONE RECORDING

FEDNET CORPORATE lOGIN PAGE NOT WORKING

manage engine not accessible

Personal Email is not able to use.

Page 188: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

Business Application FinOne Live LMS

password reset

System issue--additional voucher generated at the time of reschedulemet

Page 189: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System

IT Infrastructure Hardware CCTV

User Administration ID Password Reset GL ID

Format & New Installation Xp / Win7

Necessary software installation required after the OS re-installed by vendor.

cctv is not working

Reg_graditim password reset_11841

Page 190: IT Dashboard Dec2013

IT Infrastructure Network Others

User Administration Others others

User Administration ID Password Reset Email ID

Emails are not received by Federal Bank

Reg: branch mail id pass word forgot

reset password for email id

Page 191: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

User Administration ID Password Reset GL ID

Business Application FinOne Live Colllection

Business Application FinOne Live Colllection

slow browsing issue reported from branch.

Request for rest Finn one pass word of Y.Naresh

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

FINNONE RELEASE AMOUNT PIASES ADJUSTED TO NEAREST RUPEE

Page 192: IT Dashboard Dec2013

IT Infrastructure Network Others

Business Application Gold Loan Others Email password reset requiIT Infrastructure Hardware Printer Printer IssueIT Infrastructure Desktop Operating System Application - Email Email password reset requiBusiness Application FinOne Live LMS System issue--additional vIT Infrastructure Hardware Others Finn One Password All readUser Administration ID Password Reset Email ID Post Master Reset - 10766IT Infrastructure Array SSL VPN Issue Password reset Arry Network Password re-IT Infrastructure Network Others Sharing Folder not WorkinBusiness Application Gold Loan User ID Unlock forgot passwardIT Infrastructure Desktop Operating System Applicaiton - IE Unable to generate reportIT Infrastructure Desktop Operating System OS Slow performance\ HanC: Drive full disk space utilIT Infrastructure Network Others TSR DARASHAW WEBPAGE

IT Infrastructure Hardware Laptop

Business Application Gold Loan User ID Unlock

Business Application FinOne Live LMS

Business Application FinOne Live LMS

Business Application FinOne Live Colllection

Reg: CCTV not not working in our PATNAMBAZAR branch

Laptop Fan making more noise.

FIRST LOGGING GETTING ERROR IN ARRAY

System issue--post termination decimal differential amount lying in terminaiton control account

System issue---duplicate voucher generated at agreement stage

FINNONE RELEASES PAISES ADJUSTED TO NEAREST RUPEE

Page 193: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

IT Infrastructure Desktop Operating System Others

Business Application FinOne Live LMS

Mpls Link Down issue reported from branch.

COULD NOT VIEW THE OPTIONS IN POSTMASTER MAIL

System issue--additional voucher generated at the time of reschedulemet

Page 194: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

User Administration ID Creation Others

IT Infrastructure Network Others

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Printer

Slow Browsing issue reported from branch.

ID Creation

FEDNET is not working in my PC and PDF file is not opening in my System

Mails not working

Unable to take prints

Page 195: IT Dashboard Dec2013

IT Infrastructure Hardware Printer

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Scanner

IT Infrastructure Desktop Operating System Others

Business Application FinOne Live LMS

NETBBOK HDD PROBLEM

Mails configarartion

Scanner Software

K drive

System issue--post termination decimal differential amount lying in terminaiton control account

Page 196: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Applicaiton - IE

IT Infrastructure Hardware CCTV

Unable to generate GPC.

CC TV NOT WORKING PROPERLY

Page 197: IT Dashboard Dec2013

Business Application FinOne Live LMS

User Administration ID Creation Others

IT Infrastructure Hardware Printer

System issue---duplicate voucher generated at agreement stage

ID Creation (Shailesh & Nandkumar)

EPSON PRINTER PROBLEM FROM PIDUGURALLA BRANCH 03028

Page 198: IT Dashboard Dec2013

User Administration Others others

IT Infrastructure Network Others

Business Application FinOne Live Colllection

User Administration ID Password Reset Email ID

User Administration ID Password Reset Email ID

Email not working - bm mail id

Error occur in FinnOne System

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

Reuest For Password Reset

Password reset

Page 199: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

Business Application FinOne Live LMS

User Administration ID Password Reset Email ID

IT Infrastructure Hardware CCTV

password change

System issue--post termination decimal differential amount lying in terminaiton control account

Regd: Password expired and it not accepting new password

Camera postion / focusing change required from branch.

Page 200: IT Dashboard Dec2013

IT Infrastructure Array SSL VPN Issue Password reset

IT Infrastructure Array SSL VPN Issue Site not opening

IT Infrastructure Desktop Operating System Others

Business Application Gold Loan Others

Array ID reset

Unable to get into Tata Share Payroll site

Kindly reset the finn one id password for BM010315.

K DRIVE IS NOT OPEN

Page 201: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

User Administration Others others

IT Infrastructure Array SSL VPN Issue Password reset

Badvel branch forgot the out look mail password

branch id outlook not working

unable to open the outlook asking for a password change.

Page 202: IT Dashboard Dec2013

IT Infrastructure Network Others

User Administration ID Password Reset Email ID

User Administration Others others

IT Infrastructure Network Others

Requesting for Branch mail password reset.

Mail ID Password reset

Pay Roll is unable to oppen my ID

Re: [Request ID :##13679##] : Requesting for Branch mail password reset.

Page 203: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

IT Infrastructure Desktop Operating System Application - Email

User Administration ID Password Reset Email ID

IT Infrastructure Desktop Operating System Application - Email

User Administration ID Password Reset Email ID

UNABLE TO OPEN EMAIL ID WITH THE PASSWORD

e mail id password reset

MAIL ID PASSWORD RESET

Email id password reset

Email Password Reset

Page 204: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware Others

IT Infrastructure Network Others

Business Application FinOne Live Colllection

PASSWORD RESET REQUEST

kyc folder not created

PASSWORD

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

Page 205: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Application - Email

IT Infrastructure Hardware CCTV

User Administration ID Password Reset Email ID

PASSWORD RESET FOR [email protected]

CCTV is not working properly in Harihar Branch

password reset

Page 206: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

IT Infrastructure Hardware UPS

User Administration ID Password Reset Email ID

IT Infrastructure Network Others

PASSWORD RESET

ups not working

LIVE MAIL PASSWORD FORGOT - REG.

password changing

Page 207: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

IT Infrastructure Desktop Operating System Others

User Administration Others others

User Administration Others others

email id password

second system password showing incorrect password

postmaster password

Reg:we are unable to open the Branch mail ID -

Page 208: IT Dashboard Dec2013

User Administration ID Password Reset Email ID

IT Infrastructure Others others

IT Infrastructure Desktop Operating System Application - Email

REQUEST FOR RESET THE PASSWORD

Java issues

My EMAIL is not Working

Page 209: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

IT Infrastructure Hardware UPS

Slow browsing & packet drops issue reported by branch.

UPS BACK UP PROBLEM-K.R.NAGAR

Page 210: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Applicaiton -MSOffice

IT Infrastructure Desktop Operating System Others

User Administration ID Password Reset Email ID

User Administration ID Creation Others

IT Infrastructure Desktop Operating System Others

User Administration ID Creation Others

Business Application FinOne Live Colllection

PC working slow

MAIL ID NOT WORKING

post master ID: [email protected] password reset request reg - Dharapuram Road

ID Creation Madhuresh

My Mail id not reciving any mails

Arrya login

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEE

Page 211: IT Dashboard Dec2013

Business Application FinOne Live Colllection

User Administration ID Creation Others

Business Application Gold Loan Others

IT Infrastructure Desktop Operating System Applicaiton -MSOffice

IT Infrastructure Hardware Others

FINNONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST TO RUPEE

ID Creation Azaz

GL Application

PC Working Slow

Electrical issue reported from branch.

Page 212: IT Dashboard Dec2013

IT Infrastructure Desktop Operating System Applicaiton - IE

Business Application Gold Loan Others

IT Infrastructure Desktop Operating System Applicaiton - IE

IT Infrastructure Array SSL VPN Issue Password reset

User Administration ID Deactivation Others

Unable to open Finnone site.

System issue---Voucher Entry for non-loan charges not generated at perepayment stage

Unable to open finnone from one desktop.

request for the mail password re set

BM MAIL ID NOT WORKING

Page 213: IT Dashboard Dec2013

IT Infrastructure Network MPLS Link

Business Application Tally Others

IT Infrastructure Hardware Mouse

IT Infrastructure Array SSL VPN Issue Password reset

User Administration ID Creation Others

User Administration Others others

Network slow issue reported from branch.

Tally Back-up

Replacement of Mouse

Salary site not opened

TSR Password - regd

Unable Login HRMS

Page 214: IT Dashboard Dec2013

User Administration Others others unble to logout in HRMS

Page 215: IT Dashboard Dec2013

Created By Technician Description

Chandresh Patel Amol Chaudhari

Ashwini K K J Ram Kumar

Vijaykumar Kasthuri Pradnya Potdar

Prasad KVVNDV Satish Sirangi

M.Sasikumar Senthil

Rajesh K M Amol Chaudhari

Sarita Chavan Amol Chaudhari

Sethulekshmi P M Amol Chaudhari

Maheshwari D Senthil

Emil,HRMS,and printer configuration RM NameE codeGaurang regarding printer we lodged a complaint till today not yet solvedKindly unlock my employee ID 11031 in Graditm dear sir,our bm sitting desktop is not working since one week please give IT Dear Team,windows live mail Received&sent mail not working, pls kindly do the needful...Thanks&RDear sir,kindly requesting you that my Array password is not working so please release the not able to take printout in pritner 3055 since friday.Dear Sir/ Madam,Kindly reset password for our branch email id ie., [email protected], as Dear Sir,       Our Pn pudur branch keyboard buttons and mouse  not working properly.  so please rectify the issue as soon as possible.  serial no : c1105515247(keyboard)  serial no :  LZ148ACOHVH(MOUSE )   kindly rectify the same.Thanks & RegardsD.Maheswari Branch Manager -

Page 216: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Naveen Kumar M J Ram Kumar

NITIN TARAL Amol Chaudhari

Sreedhar Damera Pradnya Potdar

Sethulekshmi P M Amol Chaudhari

Dear Team,Below attached cases system generated additonal voucher at termination.Please check and confirm the same.Agreement No.Debit Amt.credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher DatePending DaysRemarksFEDHSM0GL001891755900.9818633.6637267.32129HASSAN MARKET29-Nov-133System Issue--Additional voucher generated at reschedulement stageFEDKRM0GL000266537.5418.7718.77151KORAMANGALA29-Nov-133System Issue--

 Dear sir:Today morning onwards TATA MPLS internet is not working properly.Thanks and RegardsNaveen Dear sir/Madam,   In our kalamboli branch cash counter pc is couldn't open array and Finnone id.Please do the needful.Thanks & Regards, Nitin Taral(JLO)- Gold Loan- Kalamboli Dear sir,Please  unlock my user id   BM011185     REQUESTING TO  RESET MAIL PASSWORD

Page 217: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Sreedhar Damera Pradnya Potdar

Obaidur Khan Amol Chaudhari

Obaidur Khan Amol Chaudhari

Dear Team,Due to system issue decimal differential amount lying open at terminaiton stage.Agreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending DaysRemarksFEDANM0GL000802338757.2538757.26-0.01170ANNA NAGAR MADURAI28-Nov-134System issue--Decimal diff. amount lying open at terminationstageFEDATP0GL000546917592.817592.81-0.0195ATTAPUR19-Nov-1313System issue--Decimal diff. amount lying open at terminationstageFEDAVD0GL000628363976.5963976.6-0.01164AVADI25-Nov-137System Dear sir,  Please unlock my user id BM011185 <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> Employee ID 12002D.O.J20/11/2013First NameANOOPSINGHFather’s/Husband’s NameRADHESHYAM   <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <>  Employee ID   12004  D.O.J  25/11/2013  First Name  Sunita   Father’s/Husband’

Page 218: IT Dashboard Dec2013

Siva Ganesh PEDIREDLA Amol Chaudhari

Srinivas Kadavil Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

SUJATA KANTRAYANIKAR Amol Chaudhari

NITIN TARAL Amol Chaudhari

THEJAVATHI S Amar Patil

Balaji C Senthil

Dear Team,,Pls create all eligible IDs for below:<> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> <> EmployeeID12005D.O.J.02-Dec-13FirstNameVenkateshFatherNameAnjaeyuluSurnameBDesignationColl.ExeBranchNameVanasthalipuramCityHyderabDear sir /madam, I am unable to login to our Finnone Application as it is showing errorthe user id already logged in in another Dear Team,Please find the attached gradatim system issue cases.Agreement No.Debit AmtCredit Amt.Net BalancePDRDiff.Branch NameVoucher DateOpen DaysRemarksGL03011002234950009500945743MACHAVARAM30-Nov-132System issue--Wrong principal outstanding amount shown in portfolio DumpGL030400008I am not able to take print from HP Laserjet 3505.Please do the Dear sir / Madam,   In our kalamboli branch cash counter pc couldn't open array SSL VPN site.  Please do the Dear team,              I (JASHWARAJU.S, EMP ID: 11658, AUDIT EXECUTIVE) requesting you to please reset the password of my post master mail.This Dear IT, Our branch safe room CCTVnightvision not working

Page 219: IT Dashboard Dec2013

Arun Kumar C Senthil

Senthil Amol Chaudhari

N Lokesh Nethula Pradnya Potdar

Anand Edigara J Ram Kumar

Obaidur Khan Amol Chaudhari

Stella K Amol Chaudhari

sathish K Amol Chaudhari

sathish K Amol Chaudhari

T Saravanan ITHelpdesk

R.B.N.P.S.Krishna Satish Sirangi

Dear Sir,In Royapuram Branch one desktop is not working(Completely Hang). In that system only Logitech cam and printer is connected. Due to Kindly create new mail id for branch name . Location : Kuniyamuthur  City Dear sir, In our Emp.code allready login showing in our system ---reg Emp: CA011203Possword :Manju@123 Please rectify the Dear Sir,Our Ups output power is not working properly. due to this problem we are not able to on the systems. So, Please do the needful.Thanks&Regards,Anand Edigara.9743015424.

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>Employee ID12006D.O.J02-12-2013First NameSanjayKumarPlease reset my Arry password.

Dear Sir / Madam,When we try to open CAS & LMS in FinnOne that showing attached error message from Dear concern,                          Our Printer not working properly, we have logged the complaint with EPSON on 04-12-2013. With

Page 220: IT Dashboard Dec2013

K.Selvakumar Senthil

Sreeraj R Amol Chaudhari

Lakshmi Chaitanya V Satish Sirangi

Maheswaran N Amol Chaudhari

Aswatha Narayana T Amol Chaudhari

Obaidur Khan Amol Chaudhari

Respected Sir,In our branch printers connection not available for one system. In our branch One system very slow process to open and function. Nowadays power shutdown happen 2 to 4 hours per day, but ups Dear Sir/madam,     I hereby requesting you that kindly reset and give a new password for my Salary Site as I forgot the existing one,,,Emp Name : HajeeraEmp ID : 11739Warm Regards,HajeeraBM - Jeevan Bhima Dear sir/madam      Excel sheet not clear for printoutDear Team, Kindly request you to create E-Mail id for Mr. Sivakumar V /12007/Manager –HR & Training /Chennai. Employee ID12007D.O.J.04/12/2013First NameSivakumar VMiddle NameLast NameDesignationManager –HR & Dear sir,       I hear by informing you that today i had transfered  from Sulthanpalay Branch (02022) to Basaveshwar Nagar Branch (02003) Please do tha need fuly our hardware authourization login ParticularsEmployeeDetailsEmployeeDetailsEmployee ID1200812009D.O.J02-12-201302-12-2013First NameChaiteshKumarSatendra Diwakar Father’s/Husband’s NameAnilKumarHar

Page 221: IT Dashboard Dec2013

Beula Satish Sirangi

Balaji V Satish Sirangi

Murugan Chakkaravarthi Senthil

Rajendar Mudarakolla Shraddha Patil

Meghesh Kodlipet Shetty Amol Chaudhari

Mallesh Kotte Satish Sirangi

K.Selvakumar Amol Chaudhari

Ibrahim Illias Abuthahir Senthil

J Ram Kumar J Ram Kumar

Raja MV Senthil

Tarunesh Maharshi Satish Sirangi

Dear Sir,             Yesterday K drive was mapped, But today we cannot able to see that,  If we try to map K drive, we can't able to map. Herewith I have enclosed screen shot for your reference. Kindly do the needful. Thanks Dear sir,             In our Meenambalsalai Not able  to  open  the 'K' drive .This is for your kind information.Thanks Dear sir,Yesterday(03/12/2013) we mapped k drive with KYC data, today it disconnected. We dear sir,iam rajendar.m working as a branch manager at our ATTAPUR branch and iam not recived my pay slip userid and pass word ,kindly send Dear sir,domine password is in correct please reset &do the needfulDear sir,         We are unable to Open FTP link(ftp\\172.16.103.34\).THE SYSTEM SHOWING LOG ON Respected sirIn Our Branch unable to login  one system user id.USER ID:  FED01032TN01\hclThe above mentioned user id password has Respected sir/madam,   we have problem in kyc data access Link down issue reported from branch.

Dear sir,this is inform you that the K DRIVE(kyc data )not connected in my computer, so kindly consider the Dear Team,My PC is very slow to starting do needful.Regards,Tarunesh MaharshiJaipurM-09314006325

Page 222: IT Dashboard Dec2013

N Lokesh Nethula Satish Sirangi

Ram Sagar Gupta Amol Chaudhari

Kishore Kumar Kesavan Satish Sirangi

Saleem M Shaik Satish Sirangi

Mandeep Kalpeshkumar Raval Amol Chaudhari

Naga Lakshmi Kaguturi Satish Sirangi

Raghavendra G Pradnya Potdar

Saritha Pendyala Pradnya Potdar

Latha C Krishne J Ram Kumar

Naveen Kumar Chetty Satish Sirangi

VASANTH KUMAR Amol Chaudhari

Dear sir,I  my branch "K" drive not opened Please rectify as soon as possibleWith Dear IT team,please plot outlook configuration of [email protected] Dear sir/Madam                                                            As Per the trail mail we trying to create K Drive Dear SirThis Is To Inform You That In Our Panja Centre Branch Printer Not Working Properly. When We Are Printing The k drive is not showing in our both  comouter systerm please look dear sir/madam,                          our two systems mouses are not working Dear Sir,               My gradatim system ID is blocked, So kindly reset the password. Details given below. Emp Name: Raghavendra G Emp Code : 10759 With Regards;Raghavendra G - BMKuvempunagar Dear Sir,this is to inform you that I Saritha Pendyala(11177-JLO) transferd to dilsukhnagar branch from nacharam branch. i Dear Sir,Anti virus not updated.

Dear Sir,In our system cctv is opening but the view is not showing error :login failed perhaps error ip Dear Sir/Madam,Array Network Login is not Open. It’s show Hardware Authorization Approval. So kindly activate the following Emp Ids:

Page 223: IT Dashboard Dec2013

E Venkatesh Senthil

Shailesh Nalawade Pradnya Potdar

Dear sir/madam,                             1. HO created link floder named " Arumbakkam KYC (K:) " was not shows today itself.                             2. And our link folder also not connected to server.                             Kindly do the needful sir/madam.,Attachment File :       Dear Team,In the below attached cases duplicate voucher generated at agreement stage.Pls. check and confirmAgreement NoDebit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DateCurrent DatePending DaysRemarksFEDGKR0GL002613399999199998-9999957GURUKUL ROAD04-Dec-1305-Dec-131System Issue-- Duplicate voucher generated at agreement stageFEDMCR0GL002626678000156000-7800070MANCHERIAL04-Dec-1305-Dec-131System Issue-- Duplicate voucher generated at agreement stageFEDSMK0GL0

Page 224: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Deat Team,In the attached cases additional voucher generated at reschedulement stagePls. check and confirm the same.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DateCurrent DatePending DaysRemarks198ARUMBAKKAMFEDABK0GL001162432161604-Dec-1305-Dec-131System Issue-additional voucher generated at reschedulement stage143KUSHAL NAGARFEDKSN0GL000320533616816804-Dec-1305-Dec-131System Issue-additional voucher generated at reschedulement stage197NANGANALLURFEDNGL0GL0011478182091091002-Dec-1305-Dec-Dear Team,Below attached cases decimal differential amount lying in termiantion control account.Please check and confirm.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysAgeingRemarks178PARK ROADFEDPKR0GL000825851162.8751162.88-0.0103-Dec-1320-5 DaysSystem issue--Decimal differential amount lying in terminaiton In the said case addition generated at termination control account.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending

Page 225: IT Dashboard Dec2013

Sachidhanandham R Amol Chaudhari

Prasad KVVNDV Satish Sirangi

Retheesh P S Amol Chaudhari

Raja R Senthil

Sivakumar M Senthil

SriRam Hegde Amol Chaudhari

M.Sasikumar Senthil

Sathish T Senthil

Amit Monde Amol Chaudhari

Dear Sir,My outlook mail unable to work regarding my post master mail password expired and I have forget the password.Request you reset the password.Mail received the same.***************************************** PostMaster

Dear sir,OUR BM SYSTEM CPU IS NOT WORKING DUE TO RAM PROBLEM PLEASE PROVIDE SIR,Thanks and Regardsprasad.katari

Dear SirKindly authorise my employee id to login ARRAY Emp id:11990With Regards Retheesh.PDear Sir,We did not able to create k drive for our KYC access Server ip is : \\172.16.103.34\kycdatapls do needful.Warm Regards,Raja R BM Fedbank Financial Dear Team,The KYC Access Not Working FOR PADI BRANCHwe are using airtel broad bandkiondly rectify Password reset required for new domain chikkamagalur0203Dear Team,Windows live mail not working. pls kind do the needful...Regards,sDear sir,this is inform you that UPS failure we unable to access. due to this the all system get shout dowmThanks & RegardsSathish.TParriys9962267305

Not able to login in the PC.  It shows incorrect password when I am trying to login in PC. Even

Page 226: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Jitendra Jadhav Amol Chaudhari

Sreeraj R J Ram Kumar

Senthil Murugan.P Senthil

Senthil Kumar S Amol Chaudhari

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Manjunath M Amol Chaudhari

Retheesh P S Amol Chaudhari

Dear Team,In the attached caes additional voucher generated at reschedulement stage.Requested you to check and confirm the same.BRANCH IDBRANCH NAMEAgreement NoDebit Amt.Credit Dear Sir/Madam,'K' drive is not shown in system. please do the Dear Sir/Madam,     I hereby informing you that, "K" Drive is not visible in both two Systems.Kindly do the needful,,,With Warm Regards,J.L.O - Jeevan Bhima NagarFedbank Financial Services Dear Sir, In our P.N. Road branch having a complaint of KYC LINk IDP.N.ROAD BRANCH984353530Dear sir,                           I Forgat personal mail id  , passward   Email id; Dear Team,In the said case additonal voucher generated at termination case.Please check and confirm the same.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher Dear  Team,Below attached cases decimal differential amount lying in termiantion control account.Please check and confirm.Agreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch Dear SirKindly authorize my id in the systememp:id:1199Dear SirKindly reset password for Array LoginEmp id:11990With RegardsRetheesh.P.SB.MFedbank

Page 227: IT Dashboard Dec2013

Chandrashekar.H.N J Ram Kumar

Saritha Pendyala Shraddha Patil

kiran.ashadapu Satish Sirangi

Shiva Brahmam Y Satish Sirangi

Nagaraju Vadlamudi Satish Sirangi

Karthikeyan V Senthil

Sathish T Senthil

Shilpa Kullegowda Pradnya Potdar

Tajuddin Mohammed Satish Sirangi

Dear sir ,not able to view cctv footage please do the needful in this regard

Dear Sir,this is to inform you that I Saritha Pendyala(11177-JLO) transferd to dilsukhnagar branch from Dear Sir,Here printer not working properly,due to not proper insert A4 papaer and some times struk the printerso please rectify these problem for daily business purpose as soon as possible.Warm Regards,A.KIRANBRANCH

Dear Team,I transfered from Patnam Bazar Branch to ONGOLE Branch, so please Dear sir,This is to inform you that Printer not working properly, Please rectify as early as Dear sir,We could not open Kyc Access in our branch. Please do the needful.Thanks Dear Sir,             Thi is to inform that, we could not able to connect with the K Drive for kyc access. Which is Dear sir/ madam,Please password reset of Emp ID JL010866, can't able to login in finnone of Channapatna Branch.Thanks & Dear Sir/madam, My outlook not working properly since last two day so please

Page 228: IT Dashboard Dec2013

Jagannathan Chandrasekaran Senthil

J Ram Kumar J Ram Kumar

Srinivasan S Senthil

Rohit Shinde Amol Chaudhari

Raja MV Senthil

Jeevan J Ram Kumar

Senthil Kumar S Senthil

Sarita Chavan Amar Patil

Bhimeswara Rao Satish Sirangi

Dear Sir ,We are unable to connect KYC Drive in our system Avadi Branch.Kindly do the needful.Thanks & Regards,Jagannathan.C JLO, Avadi,Fed Bank Financial Broadband not working in RO.

Dear Sir According to your 02.12.13 Mail K-Drive map in all Broad band we cannot access after dear amolthe Finone application BRS General Module not working Properly. please Dear sir,This is inform you that the K DRIVE(kyc data )not connected in my computer, so kindly consider the Dear sir/madem,I inform you that the K Drive folder is not open in our sysetm-1 and system -2.please do the needful.Thanks & Regards JeevanBranch Manager–Puttur BranchFedbank Dear sir, This is for kind information , our branch mpls link down ,compliant no internet is not working

Dear Sir, chilakaluripet branch(030274)cctv not working please rectify the problem as soon as possible.Thanks & RegardsBhimeswar

Page 229: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Dear Team,In the said case additional voucher generated at reschedulement stage.Please check and resolved the sameBRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DateRemarks156BASAVESHWARA NAGARFEDBSN0GL001613221106-Dec-13System Issue-additional voucher generated at reschedulement Dear Team,In the said case decimal differential amount lying in termination control account.Request you to check and confirm the necessary action to be taken to resolved the same.Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks110BHATKALFEDBTK0GL0000732194323.97194323.98-0.016-Dec-131System issue--Decimal differential amount lying in terminaiton control account172MEENAMBAL SALAIFEDMBS0GL000977318246.7718246.78-0.016-Dec-131System issue--

Page 230: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Kumara Swamy Veligarapu Satish Sirangi

V.Theertheswara Prasath Senthil

Manikandan B Senthil

Sakthivel.M Senthil

Raja S Senthil

Shailesh Nalawade Pradnya Potdar

Senthil Murugan.P Senthil

Dear Team,In the said case additional voucher generated at termination stage.Please check and confirm the necessary action to be taken to resolved the same.Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks50KALAMBOLIFEDKLB0GL000010415875.285310.3210564.966-Dec-131System issue---additional voucher generated at termination stage130MANDIMODear sir,Today morning hours onwards our outlook and bm email id s are not working, maild loading but mail not coming but sent mails are going. so Dear sir,We  are unable to install "K" drive in both system, so kindly rectify the issue Dear Sir,                       K  Drive not open in our system.Please Dear Sir,             We unable to open K-folder in our system for KYC access.Please do Dear sir,Here we are kindly informing you that we cant able to open the KYC acces process in our both system,it doesnt support to us,so we required guiding to Dear Team,In the said case duplicate voucher generated at agreement stageAgreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher Dear Sir,K drive not open in our system. So we not able to do kyc process.so

Page 231: IT Dashboard Dec2013

Karthikeyan Durairajan Senthil

Vasudev Naik Amol Chaudhari

Sivaramakrishnan Senthil

Gunjan Mishra Browne Amol Chaudhari

Rajiv H P J Ram Kumar

Kemparaju M J Ram Kumar

Rajesh K M Shraddha Patil

Rajesh K M Shraddha Patil

J Ram Kumar J Ram Kumar

kiran.ashadapu Shraddha Patil

Dear sir, Our Branch KYC data is not acessable, we have attached the snap shot for your

Dear Sir,           This is to inform you that the KYC folder is not accessing in our system.Please do the Hi Amol,As discussed, please refer the below mail and create [email protected] ID.This ID will be mapped to HO & Regional HRs.Also, create a rule for auto generated message as Dear sir,    In our systems K Drive is not available so please create K Drive in System-01 and do the needful..Thanks & Regards:H P RajivBranch Manager – Belur BranchFEDBANK Dear sir,Kindly i am requesting ramanagara branch scanner is not working, please do needful as early as passible.With Regards,Kemparaju .M Branch Manager, FedBank Financial Dear sir,kindly requesting you that please reset my Array password Dear sir,here am kindly requesting you that one of our staff Mr. Chandru .R's(11524) Array password is MPLS Link down reported from branch.

Dear sir,Our branch mail id showing "User name / password is incorrect combination ".

Page 232: IT Dashboard Dec2013

Anithamol K D Shraddha Patil

J Ram Kumar J Ram Kumar

Ibrahim Illias Abuthahir Senthil

Vijayalakshmi M Senthil

J Ram Kumar J Ram Kumar

Ibrahim Illias Abuthahir Senthil

Saritha Pendyala Shraddha Patil

Shailesh Nalawade Pradnya Potdar

Respected Sir,I Anithamol K D J L O of Sulthanpalya Branch My Employee id is 11448 , kindly authorize my MPLS Link Down reported from branch.

Dear sir/madam,     we are unable to view the back days views in cctv and this issue is from today (09/12/2013)  , kindly do the needfullDEAR SIR/MADAM              OUR MPLS LINK IS NOT WORKING IN THE SYSTEM NO-1.SO KINDLY RECTIFY THIS ERROR AS EARLY AS POSSIBLE.WITH REGARDS,VIJAYALAKSHMI M,JLO- Gold MPLS Link Down issue reported.

Respected sir/madam,we have system problem and it is slow and we are not to process fast in finnone and other applications  in the both system and also the KYC mapping in not to Dear Sir, i am unable to login in Array net works. User id - 11177Dear Team,In the said cases additional voucher generated at reshedulement stage.Request you to check and confirm the same at the erliest to resolved the open item.76MADANAPALLEFEDMDP0GL000884562407-Dec-132System Issue-additional voucher generated at reschedulement stage197NANGANA

Page 233: IT Dashboard Dec2013

Sarita Chavan Amol Chaudhari

Vyoma Choubey Amol Chaudhari

Shailaja Shraddha Patil

Shilpa Kullegowda Shraddha Patil

Prabhu Mylsamy Senthil

Shanmuga Sundaram.G Senthil

Shiva Brahmam Y Shraddha Patil

Shailesh Nalawade Pradnya Potdar

internet is working very slow. it takes time to open any webside.Dear Team,I am unable to apply formulas on MS Excel as the system FinnOne password forgot BM ShailajaID 10737Dear sir/ madam, Please FinnOneLive password reset of Emp ID JL010866 cant able to login.Thanks & regards,SHILPA .KJLOFedbank Financial Dear sir/madam ,Still now we not able to access the Kyc folder, kindly do needul to rectify the problem.Warm Regards,Prabhu M,Branch Dear Sir,               This is to inform you that in our Ramakrishnapuram KYC Acess is not accessing.Herewiht attached the screen shot for your reference. Kindly do the needful.Warm Regards,G.Shanmuga SundaramBranch Dear sir/ madam,This is to inform you that I am unable to open the my mail id with old password , Please verify the same and rectify as Dear Team,In the attached cases additional voucher generated at termination stage.Request you to check Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks220SATYANARAYANA PURAMFEDSPU0GL000528883376.44166752.66-83376.207-Dec-132System Issue--Addition voucher generated at termination stage138SULTHANPLYAFEDSTP0GL001

Page 234: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

NITHYANANDA NAYAK K J Ram Kumar

Beula Senthil

N Kathiravan Senthil

Shailesh Nalawade Pradnya Potdar

Dear Team , Decimal differential amount lying in terminaiton control account.Request you to check and confrim the same.Agreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarksFEDANM0GL001011251050.4551050.46-0.0107-Dec-132System issue--Decimal differential amount lying in terminaiton control accountFEDHSR0GL000855462000.3462000.35-0.0107-Dear Sir / Madam, unable send & receive mails details given below and screen shot Dear Sir,We couldn't able to take printout in one system. Kindly do the needful.Thanks & RegardsA BEULABranch Manager-Old Washermenpet BranchFedbank DEAR SIR, MADAM,IN OUR PORUR BRANCH UNABLE TO OPEN K "DRIVE KYC FOLDER" PLEASE RECTIFY THE PROBLEM AS SOON Dear Team,In the attached cases duplicate voucher generated at agreement stage.Please check and confirm the same at the earliest.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks127CHIKKAMAGALURFEDCKM0GL002660679000158000-7900006-Dec-133System Issue---Duplicate voucher generated at agreement stage68YAWAR ROADFEDYWR0GL0

Page 235: IT Dashboard Dec2013

Karthikeyan Durairajan Shraddha Patil

Suji Chandrala Shraddha Patil

Jenitha SanthaKumari A Shraddha Patil

Solman Raju Lingala Shraddha Patil

Jaseema N Senthil

J Ram Kumar J Ram Kumar

Dear sir, Our Branch mail is not working in system - 2 we have try to reset the password but not able to do. Please rectify the same. Dear Sir/Mam..Thisi is Suji.Ch working as a CCA with employee ID 11724. In FinOne live i am unable to Dear Sir,We can not able to use Array Application first Login. Employee ID is 11392,11398. Kindly do the Dear Team, I AM SOLMAN RAJU .L(11723)WORKING AS AB.M IN NARASARAOPET BRANCH. I DIDN'T TAKE MY PAY SLIPS FROM MY JOINING. KINDLY PROVIDE USER ID & PASS WARD FOR PAY SLIP GENERATION. Dear Concern,This is to inform you that in our branch kyc access is not working properly it showing error message.Here we attached  scree short of error MPLS Link Slow browsing reported from branch.

Page 236: IT Dashboard Dec2013

D Uma Maheswar Reddy Shraddha Patil

Shailesh Nalawade Pradnya Potdar

Vinayaka Muniratanam Dhunnapotula Shraddha Patil

Karthikeyan V Senthil

J Ram Kumar J Ram Kumar

Bala Prasad Duddeda Shraddha Patil

Dear Team,Request you to create an Gradatium ID & Finone ID for the following employees,..Emp ID118191181411818DOJ07.06.201305.06.201305.06.2013First NameNaveena Rama KrishnaGirija RaniDurga DeviFathers's NameK SatyanarayanaKoppula Venkateswar RaoJonnada Venkat RaoSurnameKodeKoppulaJonnadaDesignationJLOJLOJLOBranch NameOngoleTrunk RoadTrunk RoadCityVijayawadaVijayawadaVijayawadaReporting ManagerAOMAOMADear Team,At termination stage additional voucher generated hence the below mentioned amount lying open in our termination control accountBranch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks138SULTHANPLYAFEDSTP0GL001240519015.666351.2212664.4407-Dec-132System issue--additional voucher Dear sir,user id locked user id JL011108Sai@123456Dear sir,We have a problem to take printout and Scanning in our system 1. The Printer is not connecting with our MPLS Link down reported from branch.

Dear Sir, i forgot may outlook password .kindly reset my password.my mail

Page 237: IT Dashboard Dec2013

Suji Chandrala Shraddha Patil

Raja MV Senthil

Shailesh Nalawade Pradnya Potdar

RUPESH NANDVIKAR Amol Chaudhari

Obaidur Khan Shraddha Patil

R.Subramaniam Senthil

Nayana Krishnamurthy J Ram Kumar

Venkata Rama Krishna Vemuri Pradnya Potdar

Dear Sir/Mam...This is Suji.Ch working as a CCA with Employee ID 11724, at the time of logging in into FinOneit appears as Dear sir,printer currently sharing only one system so we need to connect both system Thanks Dear Team,In the said cases voucher entry for EMI receivable is not generated by sytem.Request you to check and confirmBranch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceDebtors DumpDiff.Voucher DatePending DaysRemarks12PUNEFEDPUNLAP0000012501000171704Dear Team,My array session expired frequently.Please Employee ID12010D.O.J.02 –Dec -2013First NameJigneshFather’s/Husband’s NameArvindbhaiSurnamePatelDesignationRMBranch NameAhmedabadCityAhmedabadReporting toAbhishek Dear sir, Network could not share with system No 2 .we are unable to take print out passing throgh system no 2 hence we reques you to kindly erect the Dear Sir,    Asper new Circular No. GL/DEC/2013/117 : Process on Scanning of Customer KYCs and Loan DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0025740

Page 238: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Prasad K C Shraddha Patil

Sachidhanandham R Senthil

Obaidur Khan Shraddha Patil

Obaidur Khan Shraddha Patil

Dear Team,In the said case prepayment receipt not reflected in the SOA.Please check and confirm the same.System Issue--Prepayment receipt not reflected in the SOABranchAgreement NoDebit Dear Sir,I am not able to login in post master sight. Kindly reset and provide me password to login in Post master.Email ID : [email protected] Sir,Systemdate showed in wrongly from past 5 days. It is reflected in Employee ID120111201212013D.O.J.09-Dec-1309-Dec-1303-Dec-13First NameAmit singhBhalchandraSandeepFather’s/Husband’s NameJai singh TomarBhiwaDhanrajSurnameTomarKalapKiradDesignationTSMSr

Employee IDRandstad - 403378D.O.J.10-Dec-13First NameThennarasuFather’s/Husband’s NameThiruvasagamSurnameNADesignationHR

Page 239: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Srinivasa Rao Mutyalapati Satish Sirangi

Jenitha SanthaKumari A Senthil

Nagaraju Vadlamudi Satish Sirangi

SHIVARAJ SHIRAHATTIMATH Amol Chaudhari

Shiva Brahmam Y Shraddha Patil

Dear Team,In the below attached cases additional voucher generated at reschedulement stage.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks74DONDAPARTHIFEDDDP0GL001736911.645.825.8209-Dec-131System Issue-additional voucher generated at reschedulement stage99MACHAVARAMFEDMCH0GL00167991015.24507.62507.6209-Dec-131System Issue-additional voucher generated at reschedulement

DEAR SIR    WE HAVE A COMPUTER PROBLEM .THE CPU SC NO: C111AA105601 . WE LOGIN A COMPLATE IN HCL , THE COMPLATE NO IS :8503688894 THE SYSTEM IS NOT Dear Sir, Our medavakkam branch printer is not working in one system. Kindly rectify the problem and do the needful Dear sir,This is to inform you that in our Ongole branch systems are working very slow while pledge entrying, so kindly Dear Sir,we are unable to open the FTP server from the given link. (BSNL user)ftp://192.168.1.4/User Name : Dear sir/ madam,This is to inform you that I am unable to open the my mail id withwhich was your giventhe password , Please verify the same and rectify as

Page 240: IT Dashboard Dec2013

Karthikeyan V Senthil

J Ram Kumar J Ram Kumar

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Kowshik Karkera Amol Chaudhari

Mohan Kumar L Shraddha Patil

Dear Sir/Madam, We unable to loggin one system. Its frequently shows incorrect user name or password. Please Link down issue reported from branch.

Dear Team,In the said case additional voucher generated at termination stage,Request you to check and confirm.Agreement No.Debit amt.Credit Amt.Net BalanceBranch Dear Team,In the said attached cases decimal differential amount lying in out terminaiton control account.Pls. check.Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DateRemarks134SURATHKALFEDSRT0GL0009039139120.55139120.56-0.0109-Dec-13System issue--Decimal differential amount lying in terminaiton control account86HANUMAN JUNCTIONFEDHMJ0GL000706914168.4514168.46-0.0109-Dec-13System issue--Decimal differential amount lying in terminaiton control Dear Sir, We here by informing you that we unable to create folder in FTP serve, so i kindly requeting you to please resolve the problem as soon as possible. please find the attached dear sir,please authorize our below mention id in fed02031kardt02ids110331181511996requesting you sir please clear this

Page 241: IT Dashboard Dec2013

Obaidur Khan Shraddha Patil

Ganesh Babu Chengala Satish Sirangi

Karthikeyan Durairajan Senthil

Naveena Santhappa Mooiya J Ram Kumar

Raja S Senthil

Prasad K C J Ram Kumar

Employee ID12014D.O.J.10-Dec-13First NameBabulaFather’s/Husband’s NameHariSurnameGaudaDesignationRDear Sir,This is to inform you that our branch UPS back up is coming around 1 hour. the ups service personal has checked and reported that one Dear sir, Our branch mail is not able to open in system-1. system-2 mail is open but not able to send and Dear sir, In our surathkal Branch FTP folder not open please do the needful With RegardsVedith KumarBranch ManagerFedbank Financial Service Dear Sir/Mam, In Our branch we are unable to take printout in Client system. Kindly rectify the soon.

Dear Sir,Our printer is not working properly and print conditon is poor.   Kindly update the same to repair.  Regards.Prasad KCBranch Manager K R Puram BranchBangalore.

Page 242: IT Dashboard Dec2013

Rama Chandra Rao Mekapothula Shraddha Patil

Raja S Senthil

Raja S Shraddha Patil

Raja S Shraddha Patil

Siva Sankar S Senthil

S.Ragunath Senthil

Satish Sirangi Shraddha Patil

Sakthivel.M Senthil

Dear sir,jlo finone id locked emp code; 11852pl z clear the problem as early as problem.Thanks & RegardsRAMA koteswararao.pBM - GOLD LOAN,FEDBANK Dear Sir/Mam, We areunable to share the datas in both two system. Network sharing not available.printer sharing also not available. Kindly Rectify this soon

Dear Sir, I have forget myComplaint registration Module Password kindly reset my Password send me a new Dear Sir, I have been transfered from Salam AA street branchMy array password is not working in this branch. Kindly reset my Array password Dear sir, From today onwards,CCTV is not working .Kindly check and do the DEAR SIR, THIS IS INFORM YOU THAT SCANNER IS NOT WORKING IN ANOTHER SYSTEM FOR UPLOADING KYC. BECAUSE IN 1ST SYSTEM CCTV AND SCANNER CONNECTED. IF WE ARE SWITCH SCANNER TO OTHER SYSTEM IS Dear team,Since am travel BM Now(EX-BM:Attapoor) I required to access mails from Web access on daily Dear Sir,     We unable to open HCL user K folder for KYC access, Please

Page 243: IT Dashboard Dec2013

Sankara Rao Surneni Pradnya Potdar

Venkata Rama Krishna Vemuri Pradnya Potdar

N Lokesh Nethula Satish Sirangi

Prasanna Hanchate J Ram Kumar

Deepa Ramamurthi Sekhar J Ram Kumar

Ganesan Muthusway D Senthil

Retheesh P S J Ram Kumar

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Dear Sir,This is to informing you that today two forclosed so paisa adjusted below menction that detailsGl.no. AMOUNT RECEIVED AMONT ADJUSTED PAISAFEDSTN0GL002545179145.42 79146.00 0.58FEDSTN0GL002DEAR SIRPLEDGED NUMBER : FEDADP0GL0025111RELEASES AMOUNT :45388.35Dear sir,In our branch Branch Manager PC Desktop Not Opening software and Hardware Problem,Please rectifiy the problem Dear Sir,       Our Main system is not working so we call log in HCL and complaint number is 8503694521. This is For your information.Thanks And RegardsHaveri Team.

CCTV CAM 1 NOT CLEAR

Dear Team,I am not able to open outlook express mail.kindly rectify the Dear SirWe are unable to access K Drive in the system, kindly do the needful to resolve Dear Sir,we are unable to take prints from second pc please do the Dear Sir,we are unable to view the cctv footage please take immediate

Page 244: IT Dashboard Dec2013

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Kemparaju M Not Assigned

Sarita Chavan Amol Chaudhari

Satish Sirangi Satish Sirangi

Shailesh Nalawade Pradnya Potdar

Kishore Kumar Kesavan Satish Sirangi

Sreedhar Damera Shraddha Patil

Kishore Kumar Kesavan Satish Sirangi

Vaibhav Nagtilak Amol Chaudhari

Rajesh K M Shraddha Patil

Dear Sir,we are unable to log in array where it is asking to install JRe Dear Sir,this is to inform that in our branch one pc is not updating Dear sir,Kindly I am requesting to you we have to update all documents to FTP server, but its not opening , please help us soon.With Regards,Kemparaju .M Branch Manager, request you to connect the printer Epson 300 to my network which will Dear Sir,please resolve the problem with mailsDear Team,In the said cases additonal voucher generated at reschedulement stage.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks152BOMMANAHALLIFEDBMH0GL00006481641210-Dec-131System Issue-additional voucher generated at dear sir,bringing to your notice that we Mangalagiri Branch facing a problem with printer, for your referral we Dear Sir,Please Unlock User ID CA011337Dear sir/madam                      we Mangalagiri branch facing mouse problem today we concern HCL Dear Sir/Madam,Both the system in our branch are very slow while login time. It takes almost 10 to 15 minutes to open the desktop. The system which is installedin the cash Dear sir,requesting you that please reset my gradatime password

Page 245: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

J Ram Kumar J Ram Kumar

Tajuddin Mohammed Shraddha Patil

Srinivasa Rao Mutyalapati Shraddha Patil

RUPESH NANDVIKAR Amol Chaudhari

Shailesh Nalawade Pradnya Potdar

Manjunath M Shraddha Patil

Shailesh Nalawade Pradnya Potdar

Raghunath Pai Amol Chaudhari

Unable to send mails, quota exceeds.

Unable to send mails from branch mail id.

Dear sir,My outlook was not working properly since last week due branch network , so that I am requesting to you that please Dear sir /madam, I am unable to login to our GLA Application as it is showing errorthe user id already logged in in another systemThanks & Dear Team,My system is working very slow. Please look into the same.Dear Team,In the said case additional voucher generated at reschedulement stage.Please check and confirmAgreement No.Debit Amt.Credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher Dear SirKindly reset my Array PasswordEmploye ID: 11991Old Password:11991ThaDear Team,The below attached cases duplicate voucher entry generated at agreement stage.Request you to check and confirm the same.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending Please get the mail and user id configured of New Joinee Amit Singh Tomar

Page 246: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

J Ram Kumar J Ram Kumar

Anand Edigara Shraddha Patil

Maheshwari D Senthil

Shiva Brahmam Y Satish Sirangi

Kowshik Karkera J Ram Kumar

Prasad Pawar Amol Chaudhari

Santhosh Anandhan Shraddha Patil

Jitendra Jadhav Amol Chaudhari

Desktop Mouse not working

Network working very slow at mandimohalla branch.

Dear Sir/ Madam,Array login ids locked and we forget password also,we requesting to you please reset the password ang unlock the below Dear sir, KYC DATA IN K FOLDER NOT ABLE TO CREATE . KINDLY RECETIFY THE SAME .With

Dear Sir,                 Here by informing you that in our branch main system not working , due to it make beep sound. so i kindly requesting you to please Dear Amol,Kindly reinstall the internet explorer in my system as it is not working as it Kindly request you to deactivate all related ID's for Mrs.Hajeera Emp # 11739BM Thippasandra Dear Amol Sir, “k” drive is not working in our Bhiwandi branch. please do

Page 247: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Anandhi A Senthil

Anandhi A Senthil

S.Ragunath Senthil

Srinivas Uppala Satish Sirangi

Srinivas Uppala Satish Sirangi

Srinivas Vemurla Not Assigned

T Saravanan Senthil

Dear Team,The below mentioned cases wrong principal outstanding amount shown in the portfolio report.Agreement No.Debit AmtCredit Amt.Net BalancePDRDiff.Branch NameVoucher DateOpen DaysRemarksGL0101800129328060019002787002751603540Kolathur West11-12-Dear sir,In our Nanganallur branch CCTV is not working.Kindly do the needful.Thanks & Regards,Mrs.Anandhi ABM,Nanganallur Dear sir,In our Nanaganallur branch Hooter is not working.Kindly do the needful.Thanks & Regards,Mrs.Anandhi ABM,Nanganallur BranchFed Bank Dear sir,This is to inform you that in our ramanathapuram branchscanner in not working.As per CircularNo. 117 we mapped k drive in system.but in that system scaaner is not working. Due to dear sir,       here with am informing you sir, In our Branch A.S.Rao Nagar (03001) 3 Mouse's are not dear sir, here with am informing you sir,In ourBranchA.S.Rao Nagar (03001) Mouse is not Dear sir, here with am informing you sir,In ourBranchA.S.Rao Nagar (03001) Dear Sir / Madam,We can't be access the belowFTP link it is showing attached error message.Kindly

Page 248: IT Dashboard Dec2013

Chhaya Modi Amol Chaudhari

Chhaya Modi Amol Chaudhari

Sakthivel.M Senthil

Raja MV Senthil

Chiranjeevi Guntupalli Satish Sirangi

SHIVARAJ B M J Ram Kumar

Prasad Pawar Amol Chaudhari

SHIVARAJ B M J Ram Kumar

Dear sir,In our Bharuch Bhranch, FTP server are not working on both PC. so we cannot upload any document on the Dear sirIn Bharuch Branch , when electrisity disconnected , UPS not working therefore we cannot do any transection related Dear Sir,We request you to kindly change CCTV installation to another system for KYC Acceess process.Thanks & Dear sir,This is inform you that there no CCTV record availe in the system last two days ago we hve check the record was there but now no datas so kindly DEAR SIR,WE ARE LOGIN COMPLAINT IN EPSON (WHILE PRINTING THE DOUCUMENT IT WILL STRUCK IN MIDDLE)COMPLAINT I.D : 65367.WARM REGARDSCHIRANJEEVI GUNTUPALLI – J.L.OFED BANK FINANCIAL Dear Sir/Madam, This is informing you that we unable to open pdf file in the system kindly do the needful soon Dear Amol,Dear Amol,Kindly resolve the following issues:1. Internet explorer is not working for past few days so we are not able to check banking transactions.2. Fax issue is not Dear Sir,This is informing you that we unable to sharing documents from second

Page 249: IT Dashboard Dec2013

Balaji C Senthil

Sivakumar M Senthil

J Ram Kumar J Ram Kumar

Shailesh Nalawade Pradnya Potdar

Dear Senthil,Due to ups back up complaint not yet resolved , would like toregister the same againtwo batteries stated weak and yet to replacedKindly do the needfulThanksBalaji C

Dear Team,Our Branch TATA MPLS was Activated Yester Day Only (12/12/2013).at the time the existing Email - Windows Mail systew was Deactivated and the OUT Look was Installed and it was Not working MPLS link down call has been logged with vendor.

Dear Team,The below mentioned cases additional voucher generated at reschedulement stage.Please check and confirmed the same.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks123MUDIGEREFEDMDG0GL00003501515505101012-Dec-

Page 250: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

N Lokesh Nethula Shraddha Patil

N Lokesh Nethula Shraddha Patil

Sumana V N J Ram Kumar

J Ram Kumar J Ram Kumar MPLS not working.

Nalinaksha Kamath K J Ram Kumar

Sivakumar M Senthil

Deat Team,Post termination decimal differential amount lying in terminaiton control account.Agreement No.Debit amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending DaysRemarksFEDPPL0GL000986196118.5696118.57-0.01161PALLIPALAYAM12-Dec-131System issue--post termination decimal differential amount lying in terminaiton control accountFEDCLK0GL00076189721.239721.24-0.0183CHILAKALURIPET12-Dec-131System issue--

Dear sir, user id locked in gaditam user id 11108password : Dear sir,user id locked user id : 11203Manju@123We could not able to access in ftp://192.168.1.4/ So Please resolve this problem. find the attached print

Dear sir, This is informing you that laptop adapter is not working properly. please do the needful.Thanks & Regards,Nalinaksha Kamath KArea Operation Manager,Mangalore Dear Team,The Printer not working please rectify the same.Thanks &

Page 251: IT Dashboard Dec2013

Obaidur Khan Shraddha Patil

Latha C Krishne J Ram Kumar

Rajesh K M Shraddha Patil

Sudhakar Peddalagalla Shraddha Patil

Satish Sirangi Shraddha Patil

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Jaisingh Walunj Amol Chaudhari

CHENTHIS KAVITHA.C Senthil

Amar Avula Satish Sirangi

Employee ID1201612015D.O.J.09-Dec-1303-Dec-13First NameSudhansu SinghLiyakat NadafFather’s/Husband’s NameShishupal SinghBabasahebSurnameTomarNadafDdue to tecnical issue today morning onward our branch out going email notsending(email recived proparly), please clear this issueDear sir/madam,please reset the FinOne pasword Dear sir,windows live mail password was forgotten pls resolve the problem,pls kindly confirm the new password,windows live mail not working currently.Thanks & Dear Team,am unable to login to Array please do the needful for 10182.Dear Team,We are unable to mails from send /receive mails please do the Dear Sir,I am transferred from sateenapally to narasaraopet I am facing active x error and also there is problem while downloading report Dear sir, In our Meenambalsalai branch 1041 printer prints contineously documents so not able to print documents. please DEAR SIR               WE HAVE A 2nd COMPUTER PROBLEM .THE CPU SC NO: C111AA105596 . WE LOGIN A COMPLATE IN HCL ,                THE COMPLATE NO IS :8503706309                THE SYSTEM IS  RUNNING VERY

Page 252: IT Dashboard Dec2013

Sekar N Senthil

J Ram Kumar J Ram Kumar

Kemparaju M Shraddha Patil

Sivakumar M Senthil

J Ram Kumar J Ram Kumar

Vyoma Choubey Amol Chaudhari

J Ram Kumar J Ram Kumar

J Ram Kumar J Ram Kumar

Jaseema N Amol Chaudhari

Dear sir/Madam,Our AA Street Branch, while K-Drive activated onwards windows Live mail not working. we can't receive/send mails in a particular system. and also Printer Not working properly.

Dear sir,Kindly reset the below CCA ID.10907Kemparaju MBranch Dear Team,The live mails not working for the branch please rectifi the same in one of the D/T not connecting with network

Dear Team,Kindly provide K drive access to the below employees.S No.NameEmployee Code1Shahaji Yadav4500052TaruBroadband as well as Landline not working.

unable to open hrms, IE issue reported by user.

Dear Sir,This is for your kind information that my mail id [email protected]  password was not working  in system. I forgot my password & it showing error

Page 253: IT Dashboard Dec2013

Satheesh Kumar Palanisamy Amol Chaudhari

J Ram Kumar Shraddha Patil

J Ram Kumar Shraddha Patil

Suguna A Senthil

vishalkumar Bhatiya Amol Chaudhari

C.Parvathi Shraddha Patil

Dileep Kumar Kimmoji Shraddha Patil

Krishna Rama Raju Valluru Satish Sirangi

C.Parvathi Senthil

Kumari Polepalli Satish Sirangi

Dear sir ,       Forget username password in our notepad.(FEDROTNB/007)       please do the needful sirRegards,P.Satheesh kumarAudit Hardware ID authorisation requried on both machines. EMP ID Kindly reset the passwordin Manage Engine tool unable to log calls emp Dear sir,       For your kind information , today onwards Canon scanner not function, so kindly Dear Sir,Some files are not open in my computer and here web cam is not working properly.Pleae do needful.Thanks & Dear Sir/Madam,Finnone password forget and id loggedWarm Regards,Parvathi CCCA - Gold LoanFedbank Financial Service Dear sir / madamThis is to requesting you that due to power failure, in finnone Dear sir/madam,         When we try to scan the documents it shows Dear Sir,Our pallavaram branch cash cabin system print not obtain .Thanks & Regards,Parvathi. C CCA-GOLD LOAN#2,Tannery Dear Sir,From yester day on words our branch scanner is not working we are unable to scan the documents. please find the attachment

Page 254: IT Dashboard Dec2013

Nishad K G Senthil

Abdul Wahab Shraddha Patil

J Ram Kumar J Ram Kumar

Vinay Nakashe Shraddha Patil

Dear Sir,printer not working last 2 months ,kindly do the needfullNISHAD KK9585946048

Dear Team,array network not working properlysince morning,kindly do the needfullThanks & RegardsAbdul WahabRegional Audit Head-ROTNPH.7810822032Unable to connect to CCTV from client software.

Team,Kindly reset password for my Finnone ID OP010736 as I have forgot the same.Thanks & regards,Vinay Nakashe9920621296

Page 255: IT Dashboard Dec2013

Venkata Rama Krishna Vemuri Pradnya Potdar

Sekar N Senthil

DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0025588 72,359.01 72,360.00FEDADP0GL0020041 12,266.30 12,267.00FEDADP0GL00101922,35,435.70 2,35,436.00FEDADP0GL0026094 5,019.59 5,020.00

Dear sir/madam,Our AA Street Branch, Both Systems Mouse are not working properly,

Page 256: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

VASANTH KUMAR Senthil

Sarita Chavan Amol Chaudhari

Dear Team,In the said cases additional voucher generated at reschedulment stage.Requested you to chekc and confirm the same.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks71UNDERBRIDGE ROADFEDUBR0GL00057521.560.780.7814-Dec-132System issue--additional voucher generated at reschedulement stage99MACHAVARAMFEDMCH0GL0008857148.0874.0474.0413-Dec-133System issue--additional voucher generated at reschedulement stage174DHARAPURAM ROADFEDDPR0GL0Dear Sir/ Madam,My fedfina mail id ([email protected])not received now mails,I have received"(PostMaster Enterprise Alert - Quota Exceeded Warning)" mails only. Hear with I have attached the latest mail received from mailer-deamon. Kindly resolve and do the needful.Thanks & Regards,T D Vasanth KumarBranch Manager - Gold Loan09843956167

Request you to arrange for the same

Page 257: IT Dashboard Dec2013

Anuja M S Shraddha Patil

Shailesh Nalawade Pradnya Potdar

SUJATA KANTRAYANIKAR Amol Chaudhari

Anand Edigara Shraddha Patil

in system FED02031KARDT01plese authorized below mentioned id in array11996Anuja m swith regards,M.S Anujaph Dear Tem,In the said cases post termination decimal differential amount lying in termination control account.Requested you to check and confirm the same at the earliest.Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks127CHIKKAMAGALURFEDCKM0GL000811623834.6423834.65-0.0114-Dec-132System issue--post termination decimal differential amount lying in termination control account82PIDUGURALLAFEDPDG0GL000962238654.2138654.22-0.0114-Dec-132System issue--post termination decimal differential amount lying in termination control As discussed,Request to activate the link

Finnone user id blocked please do the needful.EMP ID:-11010

Page 258: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Naga Lakshmi Kaguturi Satish Sirangi

Naga Lakshmi Kaguturi Satish Sirangi

Obaidur Khan Shraddha Patil

Prasad Pawar Amol Chaudhari

Dear Team,In the said case additional voucher generated at agreement stage.Please check and confirm the same.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending daysAgeingRemarks127CHIKKAMAGALURFEDCKM0GL00283974500090000-4500014-Dec-1320-5 DaysSystem issue--additional voucher generated at agreement stage

Dear Sir,              our systems mouses are not working properly and we have logged a complaint to HCL and                complaint login id's  are :  8503712853, 8503712920Dear sir ,              our printer is not working properly and we have logged a complaint through EPSON and the complaint id is : 660715

Employee ID12017D.O.J.16-Dec-13First NamePetalFather’s/Husband’s NameNorbetSurnameValladeresDesignationManager - TreasuryDepartmentFinanceBranch NameMumbai HOCityMumbaiReporting toDilip MalooGenderFemaleDOB29-07-1984

Dear Amol,Amol's outlook is not working.Please do the needful

Page 259: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Ashwini K K Shraddha Patil

J Ram Kumar J Ram Kumar

Anantha Lakshmi Shraddha Patil

Printer Sharing required on second desktop.

Dear Madam, I her by infrom you that CCA ID CA011417 has been locked please un lock and do the needful.

Battery backup is only 10 mins.

Dear team,Please refresh the my id in Gradatium.With Regards,Anatha Lakshmi-11824

Page 260: IT Dashboard Dec2013

Obaidur Khan Shraddha Patil

Vinayaka Muniratanam Dhunnapotula Shraddha Patil

Anuja M S Shraddha Patil

Ashwini K K Shraddha Patil

Shiva Brahmam Y Shraddha Patil

Shiva Brahmam Y Shraddha Patil

Venkata Rama Krishna Vemuri Pradnya Potdar

Vasudev Naik Amol Chaudhari

Shilpa Kullegowda Shraddha Patil

Employee ID12017D.O.J.16th Dec,2013First NamePetalFather’s/Husband’s NameAlexanderSurnameValladaresDesignationManager – TreasuryDepartmentFinanceBranch NameHead OfficeCityMumbaiReporting toMr Dilip MalooGenderFemaleDOB29/07/1984

Dear sirPlease un lock user id gaditam,user id : 11108password 11108

dear sir,please find the attached screen shotand i cant access my array user id and password requesting you to kindly do the needfullanujajlomandi mohalla branchmysoreph:7760223369Dear Sir/Madam, Graditime Server is very very slow can not possible to see the loan account.

Dear team,Gradatium is very slow, Customer has been waiting for long-time, please verify the same and refresh the gradatium..With DEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0025140 59,552.82 59,553.00

Dear team, Please reset my Finnone password(Emp id:JL010866).With regards,Shilpa KJLO,Channapatna branch

Page 261: IT Dashboard Dec2013

ITHelpdesk Bhalchandra Kalap

Saritha Pendyala Shraddha Patil

Linganna Erudandi Satish Sirangi

Dear Sir / Madam, I saritha Pendyala-JLO(11177) Transferd from Nacharam Branch TO Dilsukh nagar Branch on 04-12-2013.but in HRMS employment details Location is showing Nacharam Branch insted of Dilsukh nagar Branch.Kindly update and do needful as soon as possible.Please find attached file.

Dear Sir, In Our Godavarikhani Branch Printer is Not working proparley  We are compliant loged  with EPSON Servicing center please rectify the problem  ASAPWith Regards E.LINGANNABranch ManagerFedbank Financial Services LtdGround Floor H.No 19-7-168,169,170Laxminagar,Godavarikhani ,karimnagar-505209(:08728-240244,Mobile:9966952068E-Mail:[email protected] 

Page 262: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Shiva Brahmam Y Satish Sirangi

Dear team,In the said cases additional voucher generated at reschedulement stage.Please check and confirm the same.BRANCH IDBRANCH NAMEAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks155KAMMANAHALLIFEDKMN0GL002494636122416-12-20131System issue--additional voucher generated at reschedulement stage73SRUNGAVARAPU KOTAFEDSKT0GL002814780004000400016-12-20131System issue--additional voucher generated at reschedulement stage128SHAKALESHPURAFEDSKP0GL001934131638158191581916-12-Dear sir,This is to inform you that in our Ongole branch systems are working very slow while pledge entering, so kindly we request you to please once format the system as early as possible..Thanks and Regards,SHIVA.Y

Page 263: IT Dashboard Dec2013

Vijayalakshmi M Shraddha Patil

Sivaramakrishnan Senthil

DEAR SIR/MADAM MY GRADATIM ARRAY USER ID & PWD IS NOT WORKING AT PALLAVARAM BRANCH. I AM TRANSFER TO PALLAVARAM BRANCH ON 21.11.2013. SO KINDLYACTIVATE MY ARRAY PWD AT PALLAVARAM BRANCH.THANKS & REGARDSVIJAYALAKSHMI MJLO - Gold Loan11411FedbankFinancial Services Ltd 2 TannerySt, Pammal Main RdPallavaram, Chennai 600 043044 42873068, 09659740407www.fedfina.com

Dear Sir,The cctv system viewe not connected from 14.12.2013 evening and could not be viewed recording and camera views.Pls do needfull.Thanks &regards,sivaramakrishnan.kBranch managersulur branch98949801180422-2687200

Page 264: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Rajkumar Mani Shraddha Patil

Dear Team,In the below attached cases post terminaiton decimal differential amount lying open in our termination control account.Please check and confirm the same.Agreement No.Debit amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending DaysRemarksFEDOGW0GL000491987995.5987995.6-0.0167OLD GAJUWAKA16-12-20131System issue--post termination decimal differential amount lying in terminaiton control accountFEDAHH0GL0009980101854101854.01-0.0155ASHOKA HOUSE HIMMATNAGAR16-12-20131System Dear sir This is to your kind information that, i am RAJKUMAR.M(10716) porur branch. Now my employee login id was locked. Please reopen my login idThanks & Regards,M.Raj KumarBranch Manager-Porur BranchFed bank financial services ltd3/10,Jaya nagar,Porur ,Chennai-600116Contact No : 044-42815451Mob No : 9500120402

Page 265: IT Dashboard Dec2013

Prabhu Mylsamy Senthil

Obaidur Khan Shraddha Patil

Prasad Pawar Bhalchandra Kalap

Dear sir,This is for your kind inforamtion, from 16.12.13 yesterday onwords the CCTV is not working, we don't know the proper error so kindly make arrangement to solve as soon as possible.Warm Regards,Prabhu M,Branch Manager,FedBank Financial Service Ltd.,499-C N.S.R Road,Saibabacolony, Coimbatore-641 011,Tel:0422-4382186/9003342380,www.fedfina.com“I CAN “

Employee ID12018D.O.J.17.12.2013First NameKinjalFather NameHirenbhaiSurnameBarotDesignationBranch ManagerBranch NameRAOPURA-BARODACityVADODARAGenderFEMALEReporting ToRAVINDRA MENONContact Number9824040401Alternate Mail [email protected] of Birth25/01/1983PAN No.AIZPB2835P

Dear Amol,Request you to configure mail id of Mrs.Petal

Page 266: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

J Ram Kumar J Ram Kumar

Dear Team,In the said cases duplicate voucher generated at agreement stage.Requested you to check and confirm the same.Branch IDBranch NameAgreement No.Debit Amt.Credit Amt.Net BalanceVoucher DatePending daysRemarks129HASSAN MARKETFEDHSM0GL002856663000126000-6300016-Dec-131System issue--duplicate voucher generated at agreement stage127CHIKKAMAGALURFEDCKM0GL00283974500090000-4500014-Dec-133System issue--duplicate voucher generated at agreement stage161PALLIPALAYAMFEDPPL0GL00286971900038000-1900016-Dec-MPLS Slow browsing issue.

Page 267: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

J Ram Kumar J Ram Kumar

Windows 7 OS issue, re-installation required.

Keyboard having issue of alphabet "A" when pressed struck and displays continuous keystroke.

Page 268: IT Dashboard Dec2013

Bala Kotaiah Gonugunta Shraddha Patil

Raja S Senthil

DEAR SIR,I ENTERED THE MY PASSWORD IN FINNONE ,IT SHOWS INVALID PASSWORD.KINDLY PROVIDE FINNONE PASSWORD.PLEASE FIND THE DETAILSNAME:G.BALA KOTAIAH,EMPLOYEE ID:11192.Thanks & Regards,G.BALA KOTAIAHJLOGOLD LOAN, FEDBANK FINANCIAL SERVICES,H.NO:37-1-405, FIRST FLOOR,BESIDE IDBI BANK, BHAGYA NAGAR,TRUNK ROAD ONGOLE-523002.PHONE NO’S:08592-280177MOBILE NO: 98712358143WWW.FEDFINA.COM

Dear Sir/Mam, We are unable to share the datas in both two system. Network sharing not available. printer sharing also not available. We are unable to sent and receive the mails from system - 1. Kindly Rectify this soon

Page 269: IT Dashboard Dec2013

Sakthivel.M Senthil

Sumithra Subramaniam Senthil

Dear Sir, In our Branch UPS Back up time only 1Hrs.Here Daily Power Cut minimum 3Hrs Contineously, Already UPSservice engineer Checked and told that Three no"s of batteries are weak condition, it will be replaced with in ten days. But Still not retified pls do the needful.Regards.Sakthivel.M7502032395

Dear Sir Please find the details. Site Detail Name: Gadhipuram/Sivanandha colony branch Site Detail address: 99,100 Dr.Raju Naidu Street, Tatabad, Sivanandha colony Coimbatore 641012Landmarks: Opp. To Indian bank Pin Code: 641012City Name: Coimbatore Contact person Name: Sumitra.SContact Number: 80129-52105Issue in Details: At the time of opening of CCTV - In devise list camera’s list are not shown.RegardsSumitra.SBM-Sivanandha colony99,100 Raju naidu streetTatabad,Sivanandha colonyCoimbatore. 80129-52105

Page 270: IT Dashboard Dec2013

V Naveen Shraddha Patil

Ramesh Atyam Satish Sirangi

Venkata Rama Krishna Vemuri Pradnya Potdar

Joachim Rodrigues Amol Chaudhari

Dear Sir,kindly request you to Authorize 11804 ID For array purpose.Thanks & Regards,V.Naveen,Audit Executive,Mangalore Region,Fedbank Financial Services Ltd,Karnataka,Mob : 9986783306Web Site - http://www.fedfina.com.

Dear ream ,In our branch printer is not working properly , the same we have logged a complaint with Epson service desk - Complaint ID -664330.Thanking you ,DEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0026858 56,291.51 56,292.00FEDADP0GL0002564 32,791.89 32,792.00FEDADP0GL000109829,481.6729,482.00

Cont No 9967736543 022-40159434/433

Page 271: IT Dashboard Dec2013

MALARVIZHI.V Senthil

J Ram Kumar J Ram Kumar

Dear Sir,Our branch CCTV is not working. Kindly request you to rectify at the earliest.Warm Regards,MALARVIZHI.VBRANCH MANAGER,NO.45/13,GOVINDAN ROAD,WEST MAMBALAMCHENNAI-33.044-426148437200120603.www.fedfina.com

Unable to send and receive the mails.

Page 272: IT Dashboard Dec2013

Chandresh Patel Amol Chaudhari

Latha C Krishne Shraddha Patil

J Ram Kumar J Ram Kumar MPLS Link is down

Naveen Kumar Chetty Shraddha Patil

Chandrashekar.H.N Shraddha Patil

Emil,HRMS,and printer configuration Pending for long timeRM NameE codeGaurang Pandya10239Nrupesh Shah11981Chandresh ParmarJignesh Patel1199812010Dear sir we hereby requesting you that, we are forgotingour shimoga branch mail passward so please reset

dear sir,my user id bm011946, was not opening It was showing user id is lockedkindly un lock my log inWarm RegardsNaveen kumar.cB.M

Dear SIR, USER ID ASBBEN LOCKED PLESE UN LOCK AS SOON POSSSIBLE.

Page 273: IT Dashboard Dec2013

Vasudev Naik Not Assigned

Anandhi A Senthil

Raja S Senthil

Sreedhar Damera Shraddha Patil

Dear Team,Kindlyprovide the Internet access to me as I have tocheckNet Banking SitesforGL/LAP BRS activity for checking the daily basis transaction of branches.Also pls find attached Kapli Sir approval for same Thanks and Regards,Vasudev NaikCentral OperationsFedBank Financial Services Limited158, Dani Estate| Next to Mahanagar Gas | Kalina | Santacruz (East)Mumbai - 400 098TEL:- 022 40159437MOB:- 08692934107www.fedfina.com

Dear sir,In our branch K-Drive link is not working.Kindly do the needful.Thanks & Regards,Mrs.Anandhi ABM,Nanganallur BranchFed Bank Financial Service Ltd,No.D 52, MGR Main Road, Hindu Colony, NanganallurChennai-600061Contact No:044-43562776

Dear sir, Here we are kindly informing you that we cant able to open the KYC acces process in our both system,it doesnt support to us,so we required guiding to rectify that process and advise us what we can do for that process,This is for your kind information.with regards Dharapuram Road BranchTirupur,.Dear Sir,Please unlock my User ID- BM011185

Page 274: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Bhalchandra Not Assigned

Naveen Kumar Chetty Shraddha Patil

Srinivasan S Senthil

MPLS Link Down reported from branch.

Dear sirmy fin one login id bm011946password: Naveen@123456system showing invalid userid/passwordkindly rectifywarm regardsNaveen Dear Sir According to your 02.12.13 Mail K-Drive map in all Broad band we cannot access after 5th steps so please kindly suggest us.For your kind information : Compliant no.##13277## was we are raised for this purpose only. Srinivasan. SJLO

Page 275: IT Dashboard Dec2013

Chandrashekar.H.N Shraddha Patil

Venkata Rama Krishna Vemuri Pradnya Potdar

Bommidala Venkata Satish Satish Sirangi

R Nirmal Kumar Bhalchandra Kalap

R Nirmal Kumar Senthil

Our Branch safe room wooden door is damaged on door backside so do the needful in this regard DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0015669 20,318.26 20,319.00Dear Sir,In Sattenapalli Branch (03030) ups backup only 30 minutes  two days back ups service executive came replace with 2 batteries still ups backup only 30 minutes everyday this branch 4 to 5 hours power cut.This is for your kind information.RegardsBV SatishBMSattenapalli Branch (03030)9291670985Dear sir, This is to inform you that i am transfered to Gandhipuram branch from sulur branch coimbatore, therfore please make arrangemnt for opening my arrayID in Gandhipuram Branch.Name: Nirmal Kumar.REmp.Code : 11098Designation: JLORegards,Nirmal Kumar.RJLO (11098)Gandhipuram BranchCoimbatore,Phone: 0422 - 4374156 / Dear sir,This is to inform you that our second system printer sharing has been disabled and also not able to print through this system. Please do the needfull.Regards,Nirmal Kumar.RJLOGandhipuram Branch,Coimbatore,0422 - 4374156 / 8012190943

Page 276: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Yogesh Ovhal Shraddha Patil

Rajendar More Satish Sirangi

Agnoor Venkateshwarlu.Goud Satish Sirangi

MPLS not working in branch.

It seems CAM 2 is not working at Kalina Office,screen shot is provided on mail. Please look into it. Regards,Yogesh

Dear Sir,In our Mancherial (3041) branchTATA MPLSNetwork is Very Slow, for Disburse One Loan It will Take Minimum45 Minits Time. and Mails Receiving/Sending also is very Slow.It is Requesting you Pls Clear the Issue ASAP.warm regards,Rajendar M,Branch Manager,Fedbank Financial Services Ltd.,D No: 11-83 & 84,Near Ladda Building,Opp: More Super Market,Mancherial,Adilabad-504 208.P:08736-253385/9966459978

Laptop Battery back up is very less, the message shown at charging icon is "X" (shown in red colour)  " consider replacing your battery" 

Page 277: IT Dashboard Dec2013

Raja S Senthil

Sankar Srinivas Peri Shraddha Patil

Purvi Dodiya Not Assigned

Naveen Kumar Chetty Shraddha Patil

Dear Sir/Mam, We are unable to share the datas in both two system. Network sharing not available. printer sharing is also not available. We are unable to sent and receive the mails from system - 1. System - 2 have a sent and receive the mail facility is available but not able to take printout. Kindly Rectify this soon

Dear Sir / Madam, Kindly reset myarray password we are unable to access my array. As its showing incorrect password. please re set my array passwordMail : - [email protected],SankPRINTER IS NOT WORKING IN CCA'S DESK.

dear sirin fin one my id 11946 is not working, while log in erroe user account has locked contact adminkindly re set my password alsoas soon as possible rectify the problem.warm regardsnaveen kumar.cb.m

Page 278: IT Dashboard Dec2013

Alpesh Narayan Nayak Not Assigned

Balakrishna Ponnuru Satish Sirangi

Obaidur Khan Shraddha Patil

Dear Team,My PC shuts down automatically and showing blue dump error.There is also excel problem it hangs up while working

DEAR SIR,SYSTEM IS NOT WORKING FROM PIDUGURALLA BRANCHHCL CALL LOG ID:8503625273  With Regards,Mr. P.BALAKRISHNAJ.L.O - Piduguralla BranchFedbank Financial Services Ltd9-26,Janapadu Road, Konakondla Complex,Piduguralla, Guntur-522413,Andhra pradeshContact No: 08649-256056Mob. No: 9704262315 www.fedfina.com

Employee ID12019D.O.J.19-Dec-13First NameRajivFather’s/Husband’s NameMaheshSurnamePandyaDesignationRegional HeadDepartmentDistribution - HLBranch NameMumbai- KalinaCityMumbai Reporting toNavneet WaliaGenderMaleDOB24-Feb-81Contact9821464391

Page 279: IT Dashboard Dec2013

Shiva Brahmam Y Satish Sirangi

Rama Chandra Rao Mekapothula Pradnya Potdar

Rajesh Kenguva Bhalchandra Kalap

Sankar Srinivas Peri Shraddha Patil

Dear sir/madam,                    This is to inform you that in our ONGOLE branch, We are verifying  CCTV functioning on daily basis,  from Yesterday after noon onwards it's not functioning properly, we are able to view live data only but unable to view the previous days recorded  data..                   Thanking you sir/madam.Y.shiva,Branch Manager,Ongole Branch-3012.

Dear sir/madam, Finneone login id using time show the pass word invaild. Please rectify the problem as early as possible.With regardsRAMACHANDRA RAO.M,BM-GOLD LOAN,HANUMAN JUNCTION.CELL.9948860384

Dear Sir, Please reset my graditem password. Due to multiple entry of wrong password it has been locked.While login in the system its showing that "contact user adminstator"Regards,Rajesh

Dear Sir / Madam, Kindly reset myIT help desk, array & my gold loanpasswordsare unable to access. As its showing incorrect password. please re set mypasswords.Mail : - [email protected],T.SURIBABU(T.CCA)1139

Page 280: IT Dashboard Dec2013

Sankara Rao Surneni Satish Sirangi

Sabeer basha J Senthil

J Ram Kumar J Ram Kumar

Bala Santhosh Kumar Pradnya Potdar

Dear Sir/Mam,In our branch printer not shared to both systems. printerconnected to one system only. So please give sharing of network & printer to both systems as soon as possible.Regards,Shankar-11250

Dear Sir, In our Alagapuram branch Scanner is not working Yesterday(20/12/2013) evening onwards we are not able to scan. Kindly do the needful as earliest.Thanks & RegardsJ.SABEER BASHABRANCH MANAGERALAGAPURAM BRANCHSALEM0427-4264360

Printer sharing is required on second desktop.

Respected sir/mam, In my finnone login, systen shows your id alredy login, kindly reset id as soon as possible.USER NAME : GI011766Thanks and regards.S.K.BALA SANTHOSH KUMAR(11766)GOLD INSPECTOR,MOBILE

Page 281: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

NITIN TARAL Not Assigned

OS performance issue reported.

Dear sir/Madam, In our kalamboli branch Kdrive is not open.Please do the needful.Thanks & Regards, Nitin Taral (JLO)Gold Loan- Kalamboli Branch(05002) Fedbank Financial Services Ltd.Ground Floor, Satya Siddhi- 1 CHS Ltd.,Shop No.17 & 19, Plot No. 19,Sector - 11, Kalamboli, Navi Mumbai - 410218(O22) 65619552.

Page 282: IT Dashboard Dec2013

Srinivasa Rao Mutyalapati Shraddha Patil

Annamalai K Senthil

Dear sir /madam, iam unable to login to GL APPLICATION as it is showing errorthe user id already locked in in another system.warm regards,M.SRINIVASA RAO (11110) CCAFEDBANK Financial Services Limited(A Wholly owned subsidiary of the Federal Bank Ltd.)23-210 ,1st Floor | KotiRatnamma Building Up Stairs :Dena Bank | Palanadu Road VINUKONADA - 522647 | GUNTUR (Dt), A.P,Ph: 08646 - 272027 (O) MOB NO:+91 7396676766 Branch email: [email protected] sirIn our branch CCTV, previous recording not opened and we did not get previous recording. please find this kindly do needful as early.RegardsAnnanalai.KBMAnnanagar east

Page 283: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Vinayaka Muniratanam Dhunnapotula Satish Sirangi

Printer Head replacement required.

Dear sir in our branch Sundarayyar street chittoor branch system number one is internety explosure not opening please rectify as soon as posible only one system is running now customers is very rush in our branch

Page 284: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Shailesh Nalawade Pradnya Potdar

Dear Team,In the below attached cases post termination decimal differential amount lying in terminaiton control account.Please check and confirm the same.Branch IDBranch NameAgreement No.Debit amt.Credit Amt.Net BalanceVoucher DatePending DaysRemarks148BTM LAYOUTFEDBTM0GL0011735426378.44426378.5-0.0117-12-20133System issue--post termination decimal differential amount lying in terminaiton control account185KUMARAN ROADFEDKMR0GL0007129135845.75135845.8-0.0119-12-20131System issue--post termination decimal Dear Team,In the said cases additional voucher generated at the time of reschedulement .Please check and confirm.Agreement No.Debit Amt.Credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher DatePending DaysRemarksFEDKRP0GL0017997822.98411.49411.49158K R PURAM18-Dec-132System issue--additional voucher generated at the time of reschedulemetFEDTRM0GL001815664821643275TIRUMALA18-Dec-132System issue--additional voucher generated at the time of reschedulemetFEDMND0GL0016075404820242024142MANDYA19-Dec-131System issue--

Page 285: IT Dashboard Dec2013

Shailesh Nalawade Pradnya Potdar

Roopa.H.C Not Assigned

J Ram Kumar J Ram Kumar

Dear Team,In the below attached cases duplicate voucher generated at agrement stage, hence the below mention amount lying open in our disbursement control account.Please check and confirm the same at the earliest.Agreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending daysRemarksFEDAVR0GL002934280000160000-80000171AVINASHI ROAD19-Dec-131System issue---duplicate voucher generated at agreement stageFEDATP0GL002930051000102000-5100095ATTAPUR19-Dec-131System issue---duplicate Dear Sir, Please provide Array ID And Password.Name: ROOPA H CE ID: 11644Warm Regards, Roopa H CCCA- B.T.M Layout BranchFed Bank Financial Services Ltd.#13/1, Srinivas Towers,Opp. Reliance Fresh100 Feet Ring Road,BTM Gurappana Palya, Bangalore-560029Tele : 080-41312231www.fedfina.com

Unable to open array login.

Page 286: IT Dashboard Dec2013

G Subramani Not Assigned

Venkata Rama Krishna Vemuri Pradnya Potdar

Retheesh P S Not Assigned

Firdos Not Assigned

Firdos Not Assigned

Dear Sir,Greetings! Kindly arrange to provide Array ID and Password.Name: G SUBRAMANIE ID:430197Warm Regards, G SubramaniBM - B.T.M Layout BranchFed Bank Financial Services Ltd.#13/1, Srinivas Towers,Opp. Reliance Fresh100 Feet Ring Road,BTM Gurappana Palya, Bangalore-560029Tele : 080-41312231/8147923243.www.fedfina.com DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0024018 10,096.16 10,097.00FEDADP0GL0005327 10,139.68 10,140.00Dear SirI am not able to login with my array login password. kindlty reset password for my employee id 11990With RegardsRetheesh.PSBranch ManagerFedbank Financial Services LtdSulthanpalayaBangaloreMob:8892476657Ofc:080-41636281

Dear Sir/adam, Please reset the ARRAY password .

Dear/Madam, Please reset ARRAY password.Empl Name : FIRDOSEmpl ID: 11835

Page 287: IT Dashboard Dec2013

Sreeraj R Bhalchandra Kalap

Rama Chandra Rao Mekapothula Pradnya Potdar

Rajesh Kenguva Pradnya Potdar

Dear Sir/Madam, Hardware ID Authorization is on for the below mentioned Employee ID in Two Systems.Kindly do the needful,,,Emploee ID : 11953With Warm Regards,Sreeraj.RJ.L.O – Jeevan Bhima NagarFedbank Financial Services Ltd.Door No.5,Ground Floor,Crimson Court-1,Jeevan Bhima Nagar Main Road,HAL 3rd Stage,Bangalore-560075.Tel: 080-41900283/9738006250www.fedfina.comDear sir,finone user id locked pl z provide finone password. system showing. your user id locker contact system administer.EMP NAME; RAMACHANDRARAOEMP CODE; 11646Thanking you sir,Thanks & RegardsM.RAMACHANDRA RAO,BM - GOLD LOAN,FEDBANK FINANCIAL SERVICES,D.NO:2-52,ELURU ROAD,Opp.Petrol bunk,HANUMAN JUNCTION.PHONE NO’S:08656-242246MOBILE NO:9948860384.

Dear Sir / Madam, Yesterday I have updated one request in IT helpdesk for reset my graditam GL ID with the compliant number of 13565. As per the IT helpdesk itwas resolved yesterday, but till it was not rectified. Please check and do the needful.Regards,Rajesh Kenguva11759

Page 288: IT Dashboard Dec2013

Ramesha G M Not Assigned

J Ram Kumar J Ram Kumar

Retheesh P S Not Assigned

Dear sir/Madam I here by informing you here JLO-11386 & CCA-11682 Array User id and pass word not login please Reset the password and user id .Warm Regards,Ramesh G MB M - Hosa Road Branch.Fed Bank Financial Services Ltd.# 8 Chenna keshavanagar Hosa Road,Mico Main Road, Electronic city Post.BANGALORE-560100Tele:080-25744481/7204007585.www.fedfina.coMPLS link down due to maintenance activity by TCL.

Dear SirKindly authorize my emp id 11990, in systemWith RegardsRetheesh.PSBranch ManagerFedbank Financial Services LtdSulthanpalayaBangaloreMob:8892476657Ofc:080-41636281

Page 289: IT Dashboard Dec2013

Aswatha Narayana T Not Assigned

Kowshik Karkera J Ram Kumar

Dear sir, I Informing you that i have transfered from Sulthanpalay Branch (02022) to Basaveshwar Nagar (02003),(EMP CODE-11585)our hard ware ID ARRAY logine not available hear please do the needfull I did last time also i log on one complend , but not rectifiy that and all the system i want Array login authorization.Please do the needfullThanks & RegardsASWATHA NARAYANA TCCA-11585Fedbank Financial Services Ltd# 18,1st Floor,Pushpagiri complex3rd Stage,4th Block,BasaveshwaranagarOpp Pavithra ParadiseBangalore-560079Tel-080-41900282Phon NO - 099641997111www.fedfina.com Dear Sir,                   Here by informing you that in our branch one not working due to cpu problem in system, so i kindly requeting you to  please reslove the problem as soon as possible.Best RegardsKowshik KarkeraBranch Manager9886463640

Page 290: IT Dashboard Dec2013

Chandran Chokkalingam Senthil

R.Subramaniam Not Assigned

Manjunath M Shraddha Patil

Dear Sir,This is kindly informing that in our Pudur Ambattur branch, we have using for Data card only (internet connection). So not save for Customer KYC and GPC in the K Drive. So please kindly create K Drive in my branch. Please do the needful. Warm Regards,Chandran CBranch Manager-Pudur Ambattur BranchFedbank Financial Services Ltd.No.128,Red hills High Road,Pudur,Chennai-600 053.044-31923355/ 09944563002www.fedfina.com

dear Sir,We attach herewith a scan copy of the complaint raised by one of existing customer regarding the network problem.Kindly rectify the issue at the earliest.ThanksR.Subramanian,JLO9944556578Dear SirKindly authorize my Array ID in System. Emp Code:- 11991Thanks and Regards Manjunath M

Page 291: IT Dashboard Dec2013

Sreeraj R Shraddha Patil

SUNITHAD G Shraddha Patil

R Nirmal Kumar Shraddha Patil

Srinivasa Rao Mutyalapati Shraddha Patil

Dear Sir/Madam, Hardware ID Authorization is on for the below mentioned Employee ID.Kindly do the needful,,,Emploee ID : 10303With Warm Regards,Sreeraj.RJ.L.O – Jeevan Bhima NagarFedbank Financial Services Ltd.Door No.5,Ground Floor,Crimson Court-1,Jeevan Bhima Nagar Main Road,HAL 3rd Stage,Bangalore-560075.Tel: 080-41900283/9738006250www.fedfina.coDear Sir/Madam, I here by informing you that my array password notlogin ,please reset the password, kindly do the needful.Name: Sunitha D.GID: 11386Thanks & RegardsSunitha D.GJLO- Hosa RoadFed Bank Financial Services LtdBangalorePh, no: 08025744481

Dear sir, This is to inform you that my array is not able to open in our system, Please do the needfullRegards,Nirmal Kumar.RJLO, Gandhipuram BranchMob:8012190943

Dear sir /madam, I am unable to login to our GLA Application as it is showing errorthe user id already logged in in another systemThanks & RegardM.SRINIVASARAO(11110)CASHIER cum APPRISERVINUKONDA BRANCH cell No:7396676766

Page 292: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

M.Sasikumar Senthil

Unable to connect with CCTV client software.

Dear Team,windows live mail sent & received mail not working pls do the needful...Thanks&Regards,sasikumar MHome LoansPark Road BranchErodeTamil Nadu+91 99429 20693

Page 293: IT Dashboard Dec2013

Shailesh Nalawade Vinod Kailash Singh

Sreeraj R Shraddha Patil

ARCHANA R Shraddha Patil

Dear Team,In the said case additional voucher generated at the time of reschedulement.Agreement No.Debit Amt.Credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher DatePending DaysRemarksFEDSLR0GL0020282240001200012000159SULUR20-Dec-133System issue--additional voucher generated at the time of reschedulemetFEDAVR0GL0027017530002650026500171AVINASHI ROAD21-Dec-132System issue--additional voucher generated at the time of

Dear Sir/Madam, Hardware ID Authorization is on for the below mentioned Employee ID.Kindly do the needful,,,Emploee ID : 10303With Warm Regards,Sreeraj.RJ.L.O – Jeevan Bhima NagarFedbank Financial Services Ltd.Door No.5,Ground Floor,Crimson Court-1,Jeevan Bhima Nagar Main Road,HAL 3rd Stage,Bangalore-560075.Tel: 080-41900283/9738006250www.fedfina.coDear Sir/Madam,We hereby request you toreset password to login Finnone Live Application for the below mentioned user ID,Emp Code - 11983Name - PurushothamaDesignation - JLOBranch - RajajinagarIam requesting this on be half of Mr. Purushothama, JLO.Regards,Archana R

Page 294: IT Dashboard Dec2013

Petal Valladeres Amol Chaudhari

Petal Valladeres Amol Chaudhari

Amol Deshpande Amol Chaudhari

Amol Deshpande Shraddha Patil

Karthikeyan Durairajan Senthil

Printer name : LAZERJETM1213NF MFT is not networked with my PC

FEDNET Path is not working , also I cannot access the phone recording

FEDNET CORPORATE LOGIN PAGE NOT ACCESSIBLE IN INTERNET EXPLORER

manage engine not accessible in my internet explorer

Dear sir, My personal mail is not able to use due to reach the 100% and I am reveiving the bellow mail from postmaster enterprise.---- Quota Exceeded Warning - Message Bounced ---- [ 100% ] of your MailBox Quota has been utilized.Kindly clear your mailbox.My persnal mail id password also sowhs incorrect. Kindly reset my password. My mail Id is: [email protected]. Kindly rectify this and arrange to use the same. D.Karthikeyan / Branch Manager,Fedbank Financial Services Ltd.,No.463/285, Ground Floor, Avinashi Road, Tirupur-641602.0421-

Page 295: IT Dashboard Dec2013

Anupama C M Shraddha Patil

Shailesh Nalawade Vinod Kailash Singh

Dear sir, password reset [email protected] and Branch mail id also [email protected] pleae send thistworeset password Branch mail id only.please do the as soon as possible.Regard,Anupama CM,Nanjangud.

Dear Team,In the below mentioned cases additional voucher generated at reschedulement stage.Please check and cofirm the same at the earliest.Agreement No.Debit Amt.Credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher DatePending DaysRemarksFEDMBS0GL0017966211172Meenambal Salai23-Dec-131System issue--additional voucher generated at the time of reschedulemetFEDKLW0GL0028410293414671467192Kolathur West23-Dec-131System issue--additional voucher generated at the time of reschedulemet

Page 296: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Mandeep Kalpeshkumar Raval Amol Chaudhari

Kannappa Bairnamoni Shraddha Patil

Necessary software installation required after the OS re-installed by vendor.

Respected sirToday we found that our cctv has lost all its recording data during the reguler chacking. kindly get it done ASAPThank youDear sirI (11841) forget GL login password in graditim software.pls reset my password and update me as early as possible.RegardsB Kannappa (11841)Jewel Loan OfficerMalkajgiriHyd

Page 297: IT Dashboard Dec2013

Ram Sagar Gupta Amol Chaudhari

N Narsingam Neduru Shraddha Patil

Puja Parashar Shraddha Patil

Dear IT team,on daily basis we are forwarding mails to  Federal Bank for RTGS/NEFT related activity. but they are not receiving Emails. post enquired with the Federal Bank staff, informed us that they are not receiving any mails from our side. Due to that we are not able to process our activity of RTGS/NEFT faster.You are requested to check and do needful for the same.Regards,RamDear sir,This is informing to you sir, unfortunately we forget branch mail id password kindly provide new pass word to our branch mail id. Please do the needful.Mail Id : [email protected],Narsingam.NJEWEL LOAN OFFICER040-401796109652572100

Dear Sir,Kindly reset the password for email id [email protected], as presently its showing error of wrong password.Regards,Puja Employee Id 10303

Page 298: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Naresh Yerramsetty Shraddha Patil

Venkata Rama Krishna Vemuri Vinod Kailash Singh

Venkata Rama Krishna Vemuri Vinod Kailash Singh

slow browsing issue reported from branch.

Dear Sir/Madam, I Naresh Yerramsetty (Emp.Co:11719) working as audit exe. in HYDERABAD. I am unable login in my Finn one module, due to my login id have locked. So, please reset my password. (Finn one Id. AD011719).DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0015198 15,878.52 15,879.00FEDADP0GL002139811,677.2311,678.00

DEAR SIR,PLEDGED NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0026854 94,831.84 94,832.00

Page 299: IT Dashboard Dec2013

Avinash Itha Satish Sirangi

Sudhakar Kannammanavar Shraddha PatilSivaraj Lingasamy Senthil Dear sir, Our branch pSudhakar Kannammanavar Shraddha Patil Dear Sir/Madam,I am noShailesh Nalawade Vinod Kailash Singh Dear Team,In the saidN Lokesh Nethula Shraddha Patil Dear sir,Finn One PassPrasanna Hanchate Shraddha Patil Dear Sir, My self PrasVaradaraju Al Shraddha Patil Dear sir / madma, ArrTRUSHAL CHAUHAN Amol Chaudhari Dear Team,In our raopuSenthil Kumar S Shraddha Patil Dear sir, I forgot theJ Ram Kumar J Ram Kumar Unable to generate repJ Ram Kumar J Ram Kumar C: Drive full disk space uBUDDHADEV BOSE Amol Chaudhari

J Ram Kumar J Ram Kumar

Kishore Kumar Kesavan Shraddha Patil

Shailesh Nalawade Vinod Kailash Singh

Shailesh Nalawade Vinod Kailash Singh

Venkata Rama Krishna Vemuri Vinod Kailash Singh

Dear sir,            This is to informing to you that in our branch CCTV was not recording due to NOT SPACE IN DISK and CCTV DVR getting beep sound, Please look into this matter.THANKS & REGARDSI AVINASHCCA PATNAM BAZAR BRANCH0863-2211658

Laptop Fan making more noise.dear sir/madam while trying to login in array network I am getting error as followsYour attempt to sign in failed. Please make sure that your username and password are correct, and try againplease do need full

Dear Team,In the below attached cases post terminaiton decimal differential amount lying open in termination control account.Request you to check and confirm the same.Agreement No.Debit amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DateCurrent DatePending DaysRemarksFEDABK0GL0009213208206.08208206.1-0.01198ARUMBAKKAM24-Dec-1326-Dec-132System issue--post termination decimal differential amount lying in terminaiton control accountFEDATP0GL001183238503.8638503.87-0.0195ATTAPUR21-Dec-1326-Dec-135System issue--post termination decimal differential amount lying in terminaiton control accountFEDHSR0GL000733065448.8165448.82-0.01145HOSA ROAD21-Dec-1326-Dec-135System issue--post termination decimal differential amount lying in terminaiton control accountFEDPPL0GL001437547739.7747739.78-0.01161PALLIPALAYAM24-Dec-1326-Dec-132System issue--post termination decimal differential amount lying in terminaiton control accountFEDOGT0GL000863714033.3914033.4-0.01221OLD GUNTUR24-Dec-1326-Dec-132System issue--post termination decimal differential amount lying in terminaiton control accountFEDPUV0GL00104139167.869167.87-0.0178PULIVENDULA21-Dec-1326-Dec-135System issue--post termination decimal differential amount

Dear Team,In the below attached cases systerm geneated duplicate voucher at agreement stage.Please check and confirm the same.Agreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending daysRemarksFEDHRH0GL002999653000106000-53000116HARIHAR23-Dec-133System issue---duplicate voucher generated at agreement stageFEDGKR0GL00296072600052000-2600057GURUKUL ROAD20-Dec-136System issue---duplicate voucher generated at agreement stageFEDPLD0GL00299322600052000-26000186PALLADAM ROAD23-Dec-133System issue---duplicate voucher generated at agreement stage

DEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0014898 3,011.49 3,012.00

Page 300: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Siva Nageswara Rao Pokala balachandra

Shailesh Nalawade Vinod Kailash Singh

Mpls Link Down issue reported from branch.

Dear sir/madam,This is to inform you that i could not view options in my postmaster. Right now I am using outlook in my netbook but I have to change my password as a regular basis immediately. So that I am not able to get the option (password change) from postmaster. would you please resolve this case.Thanking you,Dear Team,In the below mentioned cases additional voucher generated at the time of reschedulement.Please check and confirm the same.Agreement No.Debit Amt.Credit Amt.Net BalanceBRANCH IDBRANCH NAMEVoucher DatePending DaysRemarksFEDSMK0GL0026449416992969912000167SIMMAKKAL26-Dec-131System issue--additional voucher generated at the time of reschedulemet

Page 301: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Obaidur Khan Shraddha Patil

Madaswamy S. Thevar Amol Chaudhari

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Slow Browsing issue reported from branch.

Employee ID12020D.O.J.11-12-2013First NameMOHAMMAD SAMEEFather’s/Husband’s NameAB KUDDUSSurnameVALSANGKARDesignationSALES CO-ORDINATORBranch NamePAUD ROAD, PUNE.CityPUNEReporting toMR. SAMEER SHAH – LOCATION HEADGenderMALEContact Number8857995384Alternate Mail [email protected]

Dear Amol,FEDNET and PDF file is not opening in my System. I request you to look into the matterRegardsMadaswamy(10343)

Am unable to send/receive mails please do the neefulam unable to take prints from my netboo please do the needful

Page 302: IT Dashboard Dec2013

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Satish Sirangi Satish Sirangi

Shailesh Nalawade Vinod Kailash Singh

My netbook is not working where it is getting error of HDD has fault.Please do the needful

Am transferred to vanastalipuram branch please install mails in this branch pc on urgent basisWe are unable to view the software of scanner please rectify this issue on urgent basis

we are unable to access the K drive please do the needful on urgent basisDear Team,In the attached cases post termination decimal differential amount lying open in termination control account.Please check and confirm the same.Agreement No.Debit amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending DaysRemarksFEDOGW0GL000396634072.7134072.72-0.0167OLD GAJUWAKA26-Dec-131System issue--post termination decimal differential amount lying in terminaiton control accountFEDHVR0GL0009344112935.2112935.20.01112HAVERI26-Dec-131System issue--post termination decimal differential amount lying in terminaiton control

Page 303: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Sreenivasa Reddy Udagalla Satish Sirangi

Unable to generate GPC.

Dear sir,Our Apsara circle branch CC TV NOT WORKING PROPERLY Please solve the problem ASAPThanks & RegardsU.Sreenivasa ReddyBRANCH MANAGER FED BANKFinancial Services Limited7/47,48, Apsara circle,kadapa - 516002Ph: 08562-243355 (O)+91 9030861664 (M)www.fedfina.com

Page 304: IT Dashboard Dec2013

Shailesh Nalawade Vinod Kailash Singh

Obaidur Khan Shraddha Patil

Balakrishna Ponnuru Satish Sirangi

Dear Team,In the said casesystem generated duplicate voucher at agreement stage.Please check and confirm the same.Agreement No.Debit Amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending daysRemarksFEDKSL0GL003070198000196000-98000135KUMARASWAMY LAYOUT26-12-20131System issue---duplicate voucher generated at agreement stage

Employee ID1202112022D.O.J23-12-201323-12-2013First NameShaileshNandkumarFather’s/Husband’s NameParshuramMarutiSurnameKumarShindeDesignationArea Credit ManagerCredit ExecutiveBranch NamePunePuneCityPunePuneReporting toMr.Amit GuptaMr.Shailesh KumarGenderMaleMaleContact Number98190522199860200456Alternate Mail [email protected]@gmail.comDOB03-06-197905-07-1981PANARRPK4110HEQDPS1851J

DEAR SIR,PIDUGURALLA BRANCH PRINTER PROBLEMWITH REGARDS,P.BALAKRISHNAJ.L.OPIDUGURALLA BRANCH CEL:9704262315

Page 305: IT Dashboard Dec2013

Karthikeyan Durairajan balachandra

Vasudev Naik Amol Chaudhari

Venkata Rama Krishna Vemuri Vinod Kailash Singh

Sreeraj R Amol Chaudhari

Ramesh Palle Amol Chaudhari

Email is not able to use. only receiving not able to send mails from my id: [email protected] find the attached screen shot for your ref.karthikeyan.D09715404941.

Dear Team,Pls find attached tail mail and also find the print screen of error occur in FinnOne system.Kindly resloved in Priority basis Regards,Vasudev Naik8692934107

DEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0030190 21,076.52 21,077.00FEDADP0GL0030160 98,357.1098,358.00FEDADP0GL003019189,324.30 89,325.00FEDADP0GL002362535,629.2835,630.00

Dear Sir/Madam, Hereby requesting you to Kindly reset the below mentioned Branch Mail ID password,,,Mail ID : [email protected] Warm Regards,Sreeraj.RJ.L.O – Jeevan Bhima NagarFedbank Financial Services Ltd.Door No.5,Ground Floor,Crimson Court-1,Jeevan Bhima Nagar Main Road,HAL 3rd Stage,Bangalore-560075.Tel: 080-41900283/9738006250www.fedfina.coDear sir/Madam,I unable to send and receive mails , please reset my mail password.

Page 306: IT Dashboard Dec2013

Vyoma Choubey Amol Chaudhari

Shailesh Nalawade Vinod Kailash Singh

Jagadesh Bammidi Amol Chaudhari

J Ram Kumar J Ram Kumar

Dear Team,Request your assistance in changing the password for my webmail.Thanks,Vyoma

Dear Team,In the said cases post termination decimal differential amount lying open in our termination control account.Please check and confirm the same at the earliest.Agreement No.Debit amt.Credit Amt.Net BalanceBranch IDBranch NameVoucher DatePending DaysRemarksFEDPPC0GL0010970162095.9162095.9-0.01184P P CHAVADI27-12-20131System issue--post termination decimal differential amount lying in terminaiton control accountFEDPRB0GL0005849218724.2218724.2-0.01166PERAMBUR27-12-20131System issue--post termination decimal Dear Sir/Madam, This is kindly inform you that in Seethammadara branch-3050 while reset the new password to branch mail id it is showing a message like incorrect password and the frequently 'enter network password'dialog box is opening while checking mails. So please kindly resolve this.Thanks & Regards,B.Jagadeesh,B.M,Seethammadara-3050.

Camera postion / focusing change required from branch.

Page 307: IT Dashboard Dec2013

Aswatha Narayana T Amol Chaudhari

Yogesh Ovhal balachandra

J Ram Kumar Pradnya Potdar

Vijayalakshmi M Senthil

Dear team,This request is on behalf of Nagesh M P (11316)Request you to reset Array login password.Name : Nagesh M PEmp ID :11316With regardsNagesh M PBranch ManagerFedbank Financial ServicesBasaveshwaranagar Branch9591544007

Dear Amol,As discussed, while doing login in Tata Share Payroll site, unable to enter in system.   This is because IE 11. Please look into it.https://ess.tsrdarashaw.com/rvw/security/login_ezelogin.htm#Kindly reset the finn one id password for BM010315.

DEAR SIR /MADAM                FOR YOUR KIND INFORMATION OUR K DRIVE FOLDER IS NOT OPEN  BOTH SYSTEM TODAY. KINDLY RECTIFY THIS PROBLEM AS EARLY AS POSSIBLE.WITH REGARDS,VIJAYALAKSHMI MJLO- Gold LoanFedbank Financial Service Ltd.No.2, Tannery St, Pammal Main Road,Pallavaram, Chennai - 600 043.Ph.No : 044- 42873068 | 9659740407

Page 308: IT Dashboard Dec2013

Ramesh Lagga balachandra

Naga Lakshmi Kaguturi Amol Chaudhari

Venkatajanaki Rama Raju Amol Chaudhari

Dear sir plz changeBadvel branch out look passwordWarm regardsL.Ramesh Jewel loan officer - BadvelFed Bank Financial Services Ltd.,D.No:4-1-1043,44Sri Siddeswara Shopping Complex,Nellore Road,Badvel -516227. Mobile :-+91 9052456626.Land line:- 08569 284433E mail :- [email protected], Web site:- www.fedfina.com

Dear sir/madam,                           our branch outlook id vijaywada03020@fedfina  not working even entering correct password,                            we are not receiving mails to the id. please do Dear sir/ madam, This is b.venkata janaki ramaraju from Roap-helpdesk vijayawada andhra pradesh.here i am unable to open postmaster to change my outlook password. when i tried to login it is showing as  incorrect combination of id and password.so please kindly do the needful.please contact me on below mentioned roap-helpdesk contact number.contact number: 9391999000Thanks and regards B.venkata janaki ramaraju.Roap-helpdesk93919990

Page 309: IT Dashboard Dec2013

Srikanth Macha balachandra

Sathyanarayanan J ITHelpdesk

Karthikeyan Durairajan balachandra

Srikanth Macha balachandra

Dear Sir, Please reset the branch MailIDpassword, [email protected] Regards Srikanth M CCA - Balanagar branchFedbank Financial Services Ltd. Balanagar 'X' Road, BaalanagarHyderabad-500037# 040-64291098/ 9000217090

Dear Sir/Madam,My Mail ID password was expired today, I forgot my password kindly reset my password as soon as possible.Thanks & Regards Sathyanarayanan J Branch Manager - Arumbakkam Branch Fedbank Financial Serivces Ltd., No 33, Razak Garden Main Road,Arumbakkam, Chennai - 600 106. Contact No : 044 42772436, Mobile No : 098406 20996.

Dear sir, The pay roll is not able to open my id its showes invalid login credentials..pls arrange to open my user id FED10828.We need to fill the form-v and wages books.With Thanks.D.Karthikeyan09715404941.Dear sir, password not reset please give other one.Warm Regards Srikanth MCCA - Balanagar branchFedbank Financial Services Ltd.Balanagar 'X' Road, BaalanagarHyderabad-500037# 040-64291098/ 9000217090

Page 310: IT Dashboard Dec2013

Vijay Krishna Sridhar Nedunuri balachandra

Vinayaka Muniratanam Dhunnapotula balachandra

Shruthi S balachandra

Vinayaka Muniratanam Dhunnapotula balachandra

Sathish T balachandra

DEAR MADAMIN SATAYANARAYANAPURAM BRANCH (03053) WE ARE NOT ABLE TO OPEN THE OUTLOOK AND BRANCH MANAGER MAIL ID'S,PLEASE DO THE NEEDFUL [email protected] CONTACT NUMBER-08662533509.

Dear sir,The password was forget Please reset our password Email id is : [email protected]

WE CANT ABLE LOGIN WITH MAIL ID DUE TO PASSWORD EXPIRED.KINDLY DO THE NEEDFULL AND RESET THE PASSWORD.FOOT NOTE:080-28533933, 9008111167Dear sir, i was forget my password please reset my passwordEmail id : [email protected] email id : [email protected] number is : 9059811890Please update as soon as possible

Dear Sir,Our branch Email ID [email protected] password is expired. Due to that we could not able to access the mails. Also our region IT manager is on travel. Kindly requesting you to reset the same as soon as possible and do the needful.

Page 311: IT Dashboard Dec2013

Kumara Swamy Veligarapu balachandra

Rakshith H M J Ram Kumar

Sumana V N balachandra

Venkata Rama Krishna Vemuri Vinod Kailash Singh

Dear sir,The following email id passwords showing as in correct. we have changed the passwords but email shwoing as combination of password is wrong. so kindly reset the password and provide me default password. the details as [email protected]@fedfina.comThanks &RegardsV.KUMARASWAMYBRANCH MANAGERAJITH SINGH NAGAR,VIJAYAWADA-5200158885551141/9985558516Dear sir, Kyc-Chennarayapatna folder not created in our systems please check & do the needfull.regards:Rakshithmob:9886696206

We have forgot the password of branch mail id ([email protected]). so that we could not access the mails. So please resolve this problem.DEAR SIRPLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0027103 38,375.84 38,376.00

Page 312: IT Dashboard Dec2013

Retheesh P S balachandra

Giriraj Shettar J Ram Kumar

Sankar Srinivas Peri Shraddha Patil

Dear SirPlease Reset password for my mail [email protected] RegardsRetheesh.PSBranch ManagerFedbank Financial Services LtdSulthanpalayaBangaloreMob:8892476657Off:080-41636281Dear Sir,In our Branch CCTV is not working properly. Please do the needful.Thanks&Regards,Giriraj K.ShettarBranch ManagerFedbank Financial Services Ltd# 405/404/406,1st Floor,Opp Post OfficeMain Road, Shimoga Road, Harihar – 577601.Ph: 08192-242865. Mob: 09620459319.www.fedfina.com

Dear Sir / Madam, Kindly reset my office mail password we are unable to access my mail today. As its showing incorrect password.Mail : - [email protected],Sankar Srinivas

Page 313: IT Dashboard Dec2013

Lenka Nagaraju Shraddha Patil

Bhimeswara Rao Satish Sirangi

Venkata Sasidhar Shraddha Patil

Gangadhara Yedukondalu Shraddha Patil

Dear sir,Please reset mypassword Mail ID: [email protected],Nagaraju.L,Branch Manager,Dondaparthy BranchVisakhapatnam-5300016,Cell : 94938389383.

Dear Sir,           This is kind information UPS not working in our chilakaluripet branch(03027).please rectify as soon as possible.                                     Thanking You Sir,With Regards,Bhimeswararao.Gurram,Branch Manager,FBFS Ltd,Chilakaluripet Branch(03027),Ph:08647-253007 /9666214074

Dear Sir/Madam, We forgot the passwords of our branch in OUTLOOK & LIVE MAILS, Kindly provide the same. these mailIDS:[email protected];[email protected];regards,sasidhar

date:30.12.2013dear sir I am trying to change mypostmaster mail password as per instructions but I could not able to login in with my old password .please guide me to change the password .mail id : [email protected]:9533331416thanks and regards:GANGADHARA Y11610GOLD INSPECTOR HYDERABAD9533331416

Page 314: IT Dashboard Dec2013

N Lokesh Nethula Shraddha Patil

Giriraj Shettar balachandra

Siva Ganesh PEDIREDLA balachandra

Shiva Brahmam Y balachandra

Dear sir,our email id [email protected] we forget the password kindly reset the password.send the new password to manager email id [email protected] kindly do the needfull.warm Dear Sir,In second system starting password showing incorrect password So, Please do the needful.Thanks&Regards,Giriraj K.ShettarBranch ManagerFedbank Financial Services Ltd# 405/404/406,1st Floor,Opp Post OfficeMain Road, Shimoga Road, Harihar – 577601.Ph: 08192-242865. Mob: 09620459319.www.fedfina.comDear Team,I am unable to open my outlook, I hope postmaster password got expired. So, pls do the needful urgently.Regards,Siva Ganesh PAM-HRHyderabad8099935405.Dear sir/ madam,This is to inform you thatwe are unable to open theBranch mail ID due to forget the password, Please verify the same and rectify as early as possible..Mail ID: [email protected] and With Regards :SHIVA.Y, Branch Manager Fedbank Financial Services Ltdongole-3012Mob:9676438334..

Page 315: IT Dashboard Dec2013

Kemparaju M balachandra

Prasad Pawar Amol Chaudhari

Madaswamy S. Thevar Shraddha Patil

Dear sir,Kindly I am requesting to you please give the reset password. [email protected] Regards,Kemparaju .M Branch Manager, FedBank Financial Services Ltd, #1359/C, Madhu Complex, First Floor, B M Road,Ramanagara - 562159, Phone: 080-27275627 Mobi : 08722228657

Dear Amol,Kindly install Java in the System's of below mentioned employees as we are not able to access Fednet Site :1.Sagar Agarwal.2.Shardul Kadam3.Aditya Nabar4.Shantanu Dorlikar 5.Ashok Das6.Amit GuptaThe link of Fednet Websit address is : https://www.fednetbank.com/corp/BANKAWAY?Action.CorpUser.Init.001=Y&AppSignonBankId=049&AppTyDear Amol,My mail is not working properly. some error is showing password. I can't able to loginRegardsMadaswamy10343

Page 316: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Manjunath J Ram Kumar

Slow browsing & packet drops issue reported by branch.

Dear sir,we are facing UPS BACK UP problem, it is directly effecting to all types of transactions.Branch CodeBranch NameUPS Backup in hoursPower cut during Day in HoursPower cut during Night in HoursRemarks2020KR Nagar15 min only4 hour2 hour UPS backup is very low it is only 15 min back up capacity With regards,Manjunath- Branch Manager,Fedbank Financial Services ltdKR Nagar Branch1st Floor, #1464/1405, K C N S ComplexNext To bus standKR Nagar-571602Ph: 08223-262045Mbl: 9986619274

Page 317: IT Dashboard Dec2013

SUJATA KANTRAYANIKAR Amol Chaudhari

Kesavan A balachandra

Raja S balachandra

Obaidur Khan Shraddha Patil

Yalamandababu Yalagaleti balachandra

krishnaprasad nk balachandra

Venkata Rama Krishna Vemuri Vinod Kailash Singh

PC working slow and not able to open excel and word documents

Dear Sir / Madam, My mail id not working properly and it shows as error... Please find and do the needful at earliest...

Sir/Madam, We are unable to mailsend and receive in both system. [email protected] system -1 shows: Server error and system - 2 shows enter usr name and password. Kindly reset the password and rectify the same.Employee ID12023D.O.J30-Dec-13First NameMadhureshFather’s/Husband’s NamePannalalSurnameSarojDesignationRMBranch NameMumbai- KalinaCityMumbaiReporting toMohammed AsadGenderMaleContact Number9967114971Alternate Mail [email protected] Mail id not reciving any mails.

Dear team,Please shit to my arrya login id from new panvel branch to vasai branch.emp id-11206Regards,Krishnaprasad NK-BM,Vasai DEAR SIR,PLEDGE NUMBER RELEASE AMOUNTRECEIVE AMOUNTFEDADP0GL0028582 22,109.70 22,110.00FEDADP0GL00266795,042.74 5,042.74

Page 318: IT Dashboard Dec2013

Venkata Rama Krishna Vemuri Vinod Kailash Singh

Obaidur Khan Shraddha Patil

krishnaprasad nk Shraddha Patil

SUJATA KANTRAYANIKAR Amol Chaudhari

J Ram Kumar J Ram Kumar

DEAR SIRPLEDGED NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0026679 5,042.74 5,043.00

Employee ID12024D.O.J.23 -Dec -2013First NameAzazFather’s/Husband’s NameAhmedhusenSurnameMansuriDesignationRM - LAPBranch NameAhmedabadCityAhmedabadReporting toAbhishek Sharma (11940)GenderMaleContact Number9898667062Alternate Mail IDDOB26-Oct-1982PANAPGPM8589M

Dear Team,Please shif my GL application ( Gradatim) from new panvel to vasai branch.Regards,Krishnaprasad NK-BM,Vasai.

PC working slow.MS office not working

Electrical issue reported from branch.

Page 319: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

Shailesh Nalawade Vinod Kailash Singh

J Ram Kumar J Ram Kumar

Latha C Krishne balachandra

Sreenivasa Reddy Udagalla balachandra

Unable to open Finnone site.

Dear Team,In the said case voucher entry for non-loan charges not generated by system at prepayment stage, hence the below mentioned credit lying in our prepayment control account.Please check and confirm Agreement No.Debit Amt.Credit Amt.Net BalanceGL030090021881248615930-3444Grand Total1248615930-3444Unable to open finnone from one desktop.

Dear sir we hereby requesting you that, we are forgoting our BM([email protected]) mail passward. So please reset Dear sir,Our Apsara circle branch BM MAIL ID [email protected] not working ProperlyPlease solve the Problem ASAPThanks & RegardsU.Sreenivasa reddyBRANCH MANAGER FED BANKFinancial Services Limited 7/47,48, Apsara circle,kadapa - 516002Ph: 08562-243355 (O)+91 9030861664 (M)www.fedfina.com

Page 320: IT Dashboard Dec2013

J Ram Kumar J Ram Kumar

SUJATA KANTRAYANIKAR Amol Chaudhari

Vyoma Choubey Amol Chaudhari

Shalini H J J Ram Kumar

Dileep Kumar Kimmoji Satish Sirangi

Kesavan A balachandra

Network slow issue reported from branch.

Kindly arrange Tally Back up for statutory auditors.

Dear Team,Request you to get my mouse replaced as the same is not working properly.Thanks,VyomaDear Sir.This is for your kind information that my employee login id ESS DARASHA (SALARY SITE) as been blocked so I request you to help me in thismatter please reset the passward at the earliest.Name:SHALINI H JEMP :11622DOJ:05-12-2012Mandya BranchNO.1978/C, Kempaiah BuildingR P Road, Subhash Nagara,Mandya-571401Ph. No 08232-239585

Dear sir / Madam, This is kindly requesting you that my TSR Password is not working and it shown as contact your administaration, My Empid is 11784.Please provide my new Dear sir,I could not able to open HRMS Attendance Module. Its Showing "unable to process your request". Please find and do the needful.Kesavan. ABM - 11973Villivakkam Branch

Page 321: IT Dashboard Dec2013

Mallikarjunudu Edigadonthu balachandra Dear Sir,I am unable to logout in HRMS it is showing as unable to process your Request.please do the needful to me.E MallikajunuduE.ID: 11889

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Page 575: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned ON HOLD true

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Page 576: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 577: IT Dashboard Dec2013

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Page 578: IT Dashboard Dec2013

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Page 579: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 580: IT Dashboard Dec2013

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Page 581: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

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Page 585: IT Dashboard Dec2013

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Page 586: IT Dashboard Dec2013

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Page 587: IT Dashboard Dec2013

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Page 589: IT Dashboard Dec2013

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Page 590: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned ON HOLD true

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Page 591: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 592: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 593: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 594: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 595: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 596: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 597: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 598: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 599: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 600: IT Dashboard Dec2013

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Page 601: IT Dashboard Dec2013

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Page 602: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 603: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 604: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned ON HOLD true

Not Assigned Not Assigned Not Assigned Closed false

Page 605: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned In Progress true

Not Assigned Not Assigned Not Assigned In Progress true

Page 606: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned In Progress true

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Page 607: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 608: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 609: IT Dashboard Dec2013

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Page 610: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

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Page 612: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 613: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 614: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 615: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 616: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 617: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

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Page 618: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 619: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 620: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed falseNot Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned ON HOLD 1

Not Assigned Not Assigned Not Assigned Closed 0

Not Assigned Not Assigned Not Assigned Closed 0

Not Assigned Not Assigned Not Assigned Closed 0

Not Assigned Not Assigned Not Assigned Closed 0

Page 621: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned In Progress true

Page 622: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned ON HOLD true

Not Assigned Not Assigned Not Assigned Closed false

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Page 623: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 624: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 625: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned In Progress true

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Page 626: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 627: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned ON HOLD true

Page 628: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 629: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 630: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 631: IT Dashboard Dec2013

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Page 632: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned In Progress true

Page 633: IT Dashboard Dec2013

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Page 634: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 635: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

Page 636: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

Page 637: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

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Page 638: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned In Progress true

Page 639: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned In Progress true

Not Assigned Not Assigned Not Assigned Closed false

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Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Page 640: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned In Progress true

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Page 641: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned Closed false

Not Assigned Not Assigned Not Assigned ON HOLD true

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Page 642: IT Dashboard Dec2013

Not Assigned Not Assigned Not Assigned Closed false

Page 643: IT Dashboard Dec2013

Branch

02:37:28 false Resolved false Roaming

00:17:14 false false GL Hassan

02:00:51 true false TIRUPUR

03:31:35 false false GL

02:00:13 false false ERODE Roaming

01:14:01 false false GL Mysore

01:14:18 false Resolved false Common MUMBAI BKC

00:30:59 false false HENNUR

00:38:08 false false GL

Created Time

Responded

Date

DueBy Time

Completed Time

Time Spent

Overdue

Status

Resolution

ReOpened

Vertical

Location

Dec 2, 2013

10:30 AM

Not Assigned

Dec 16, 2013

11:51 AM

Dec 14, 2013

02:29 PM

Distribution

AHMEDABAD

Dec 2, 2013

10:44 AM

Not Assigned

Dec 2, 2013

05:44 PM

Dec 2, 2013

11:01 AM

As on 02-11-2013-Duplicat

Sakleshpura

Dec 2, 2013

11:07 AM

Not Assigned

Dec 2, 2013

12:07 PM

Dec 3, 2013

01:47 PM

Not Assigned

Gold Loan

Palladam Road

Dec 2, 2013

11:10 AM

Not Assigned

Dec 9, 2013

02:42 PM

Dec 6, 2013

03:45 PM

03-12-2013 :Engineer visited the

Vijayawada

Machilipatnam

Dec 2, 2013

11:37 AM

Not Assigned

Dec 12, 2013

10:32 AM

Dec 11, 2013

12:32 PM

WORKING ON THE SAME .resolve by hcl pls

Distribution

Dec 2, 2013

11:55 AM

Not Assigned

Not Assigned

Dec 5, 2013

03:15 PM

Reset Password

Channapatna

Dec 2, 2013

11:56 AM

Not Assigned

Dec 4, 2013

09:38 AM

Dec 3, 2013

12:52 PM

Dec 2, 2013

12:40 PM

Not Assigned

Dec 6, 2013

02:41 PM

Dec 5, 2013

03:12 PM

reset password

Gold Loan

BANGALORE

Dec 2, 2013

01:05 PM

Not Assigned

Dec 12, 2013

09:55 AM

Dec 11, 2013

12:33 PM

resolved by hcl pls check and revert .Dear all, Thanks for requesting through On line pls go through enclosed

Coimbatore

P N Pudur

Page 644: IT Dashboard Dec2013

00:03:46 false false GL Mumbai HO

01:42:57 false false GL Bunder

00:54:43 false resolved false GL mumbai

00:45:42 false false GL

00:36:01 false false HENNUR

Dec 2, 2013

01:09 PM

Not Assigned

Dec 11, 2013

03:16 PM

Dec 6, 2013

03:20 PM

Not Assigned

Dec 2, 2013

01:18 PM

Not Assigned

Dec 4, 2013

04:04 PM

Dec 3, 2013

05:47 PM

As on 02-12-2013:-Call has been logged

Mangalore

Dec 2, 2013

01:39 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:38 PM

KALAMBOLI

Dec 2, 2013

01:48 PM

Not Assigned

Dec 3, 2013

02:01 PM

Dec 3, 2013

01:46 PM

Not Assigned

Warangal

Under Bridge RoadDec 2,

2013 01:59

PM

Not Assigned

Not Assigned

Dec 5, 2013

06:10 PM

Reset Password

Gold Loan

BANGALORE

Page 645: IT Dashboard Dec2013

00:34:51 false false GL Mumbai HO

00:33:36 false false GL

00:59:05 false false ALL Mumbai HO

00:56:18 false false ALL Mumbai HO

Dec 2, 2013

02:01 PM

Not Assigned

Dec 21, 2013

05:25 PM

Dec 17, 2013

06:38 PM

Not Assigned

Dec 2, 2013

02:03 PM

Not Assigned

Dec 3, 2013

02:12 PM

Dec 3, 2013

01:46 PM

Not Assigned

Warangal

Under Bridge RoadDec 2,

2013 02:50

PM

Dec 5, 2013

02:54 PM

Dec 6, 2013

01:55 PM

Dec 5, 2013

02:54 PM

Created And Send mail to obaid

Dec 2, 2013

02:53 PM

Not Assigned

Dec 6, 2013

01:52 PM

Dec 5, 2013

02:49 PM

Created and send.

Page 646: IT Dashboard Dec2013

false false ALL

01:41:47 false false GUNTUR

01:42:20 false false GL Mumbai HO

00:13:38 false Installed false ALL Mumbai BKC

01:03:54 false false GL mumbai

42:09:29 false true GL MANDYA

03:02:54 false false GL Tirupur

Dec 2, 2013

06:07 PM

Dec 5, 2013

02:35 PM

Dec 9, 2013

02:36 PM

Dec 5, 2013

02:36 PM

00:00:0-1

Not Assigned

Hyderabad

Not Assigned

Dec 2, 2013

06:40 PM

Not Assigned

Dec 7, 2013

12:04 PM

Dec 3, 2013

01:46 PM

Not Assigned

Gold Loan

VINUKONDA

Dec 2, 2013

06:57 PM

Not Assigned

Not Assigned

Dec 6, 2013

03:22 PM

Not Assigned

Dec 3, 2013

10:29 AM

Not Assigned

Not Assigned

Dec 3, 2013

12:51 PM

Dec 3, 2013

11:03 AM

Not Assigned

Not Assigned

Dec 6, 2013

04:29 PM

putting wrong url so correct the url

KALAMBOLI

Dec 3, 2013

11:08 AM

Dec 7, 2013

05:17 PM

Not Assigned

Dec 10, 2013

03:24 PM

Reset password

CHENNAPATANA

Dec 3, 2013

12:07 PM

Not Assigned

Dec 11, 2013

04:31 PM

Dec 11, 2013

12:34 PM

i have raise the requst in honeywe

Palladam Road

Page 647: IT Dashboard Dec2013

02:23:13 false false GL Channai

01:18:53 false false IT Chennai Chennai

00:15:31 false false GL Chittoor

00:41:02 false false

02:03:16 false false ALL Mumbai HO

01:33:17 false Done false Roaming

00:04:59 false false GL chennai RO

00:28:04 false false GL chennai RO

02:06:38 false false GL Madurai

01:48:32 false false GL Guntur

Dec 3, 2013

01:25 PM

Not Assigned

Dec 12, 2013

10:11 AM

Dec 11, 2013

12:34 PM

hcl acessing that callRESOLVED BY HCL

Royapuram

Dec 3, 2013

02:05 PM

Not Assigned

Not Assigned

Dec 5, 2013

03:14 PM

Reset password

Dec 3, 2013

03:08 PM

Not Assigned

Not Assigned

Dec 3, 2013

07:01 PM

Not Assigned

Sundarayyar Street

Dec 3, 2013

03:12 PM

Not Assigned

Dec 11, 2013

10:03 AM

Dec 10, 2013

12:44 PM

As on 03-12-2013:-Call has been logged with vendor and engg on the way to visit the branch. As on 04-12-2013:-Vendor engg

Gold Loan

NORTH KARNATAKA

CHITHRADURGA

Dec 3, 2013

03:25 PM

Dec 5, 2013

12:58 PM

Dec 6, 2013

10:55 AM

Dec 5, 2013

12:58 PM

Not Assigned

Dec 3, 2013

03:55 PM

Not Assigned

Dec 6, 2013

04:26 PM

Dec 5, 2013

06:39 PM

Gold Loan

BANGALORE

Dec 3, 2013

05:24 PM

Dec 3, 2013

09:04 PM

Dec 5, 2013

01:36 PM

Dec 4, 2013

01:41 PM

All detail provide to user. Dec 3,

2013 05:29

PM

Dec 3, 2013

09:00 PM

Dec 4, 2013

05:31 PM

Dec 3, 2013

09:06 PM

Created and send the mailDec 4,

2013 09:50

AM

Not Assigned

Dec 10, 2013

09:50 AM

Dec 4, 2013

11:57 AM

Not Assigned

Anna Nagar-Madurai

Dec 4, 2013

10:08 AM

Not Assigned

Dec 14, 2013

03:58 PM

Dec 10, 2013

10:46 AM

Not Assigned

Pattabhipuram

Page 648: IT Dashboard Dec2013

06:18:46 false false erode

00:42:01 false false

11:45:21 true false GUNTUR TENALI

01:17:17 false false ALL Chennai RO

00:29:31 false false GL

00:24:45 false false ALL Mumbai HO

Dec 4, 2013

10:16 AM

Not Assigned

Dec 11, 2013

03:16 PM

Dec 11, 2013

12:34 PM

RESOLVED NOW WORKING FINEDear all, Thanks for requesting through On line

Gold Loan

Erode Park Road

Dec 4, 2013

11:13 AM

Not Assigned

Dec 16, 2013

01:21 PM

Dec 14, 2013

02:03 PM

User is not coming to office

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 4, 2013

12:23 PM

Not Assigned

Dec 5, 2013

10:23 AM

Dec 5, 2013

03:08 PM

Not Assigned

Gold Loan

Dec 4, 2013

01:07 PM

Dec 5, 2013

05:01 PM

Dec 6, 2013

04:11 PM

Dec 5, 2013

05:28 PM

Created and send on Email ID

Dec 4, 2013

01:54 PM

Not Assigned

Dec 5, 2013

05:30 PM

Dec 4, 2013

06:16 PM

Authorized

Bangalore

Sulthanapalya

Dec 4, 2013

01:58 PM

Dec 4, 2013

08:33 PM

Dec 5, 2013

05:35 PM

Dec 4, 2013

08:34 PM

Done creation.

Page 649: IT Dashboard Dec2013

00:05:55 false false CHENNAI

00:02:28 false false GL Chennai

03:43:52 false false CHENNAI Parry's

01:49:14 false false GL

00:00:06 false Done false HASSAN

false false GL

01:38:05 false false erode

05:22:42 false false

00:00:00 false false GL MANDYA MANDYA

06:26:40 false false GL Chennai

01:08:49 false false JAIPUR JAIPUR

Dec 4, 2013

03:41 PM

Not Assigned

Dec 9, 2013

04:46 PM

Dec 6, 2013

04:52 PM

Not Assigned

Gold Loan

Old Washermenpet

Dec 4, 2013

03:45 PM

Not Assigned

Dec 12, 2013

05:03 PM

Dec 6, 2013

05:06 PM

Not Assigned

Meenambalsalai

Dec 4, 2013

03:51 PM

Not Assigned

Not Assigned

Dec 11, 2013

12:35 PM

there is no issue with server kindly chekc

Gold Loan

Dec 4, 2013

04:10 PM

Dec 11, 2013

01:15 PM

Dec 14, 2013

11:19 AM

Dec 11, 2013

01:08 PM

Not Assigned

Warangal

Mancherial

Dec 4, 2013

05:59 PM

Not Assigned

Dec 6, 2013

05:59 PM

Dec 5, 2013

06:40 PM

Gold Loan

SAKLESHPURA

Dec 4, 2013

06:14 PM

Not Assigned

Dec 7, 2013

05:08 PM

Dec 6, 2013

05:08 PM

00:00:0-1

Not Assigned

Warangal

Hanamakonda

Dec 5, 2013

10:00 AM

Not Assigned

Not Assigned

Dec 5, 2013

11:38 AM

Not Assigned

Gold Loan

Erode Park Road

Dec 5, 2013

10:01 AM

Not Assigned

Dec 11, 2013

04:12 PM

Dec 11, 2013

12:35 PM

kindly change the IE setting

Gold Loan

MADURAI

PP CHAVADI Branch

Dec 5, 2013

10:23 AM

Not Assigned

Dec 9, 2013

01:24 PM

Dec 7, 2013

01:24 PM

As on 05-12-2013:-Call has been logged

Dec 5, 2013

10:44 AM

Not Assigned

Dec 11, 2013

03:18 PM

Dec 11, 2013

12:45 PM

PLS CHECK IE SETTING AND CONFIR

PALLIKARANAI

Dec 5, 2013

11:50 AM

Not Assigned

Dec 7, 2013

10:16 AM

Dec 6, 2013

11:25 AM

06-12-2013:Taken the pc remote and observe

Distribution

Page 650: IT Dashboard Dec2013

03:04:09 false false GL Chittoor

00:21:44 false false ALL Mumbai Kalina

01:55:12 false false GL Guntur

01:57:14 false false GL

01:36:50 false false

00:16:10 false false

00:27:28 false false MYSORE

01:50:36 false false GL

11:03:44 false false

06:44:51 false false GL Tirupati Chitoor

01:44:09 false Done false GL Chennai

Dec 5, 2013

12:05 PM

Not Assigned

Dec 6, 2013

10:05 AM

Dec 5, 2013

03:09 PM

Not Assigned

Sundarayyar Street

Dec 5, 2013

12:39 PM

Dec 6, 2013

06:11 PM

Dec 12, 2013

03:15 PM

Dec 11, 2013

05:37 PM

Configured

Dec 5, 2013

01:16 PM

Not Assigned

Not Assigned

Dec 5, 2013

03:11 PM

Not Assigned

Mangalagiri

Dec 5, 2013

01:19 PM

Not Assigned

Dec 10, 2013

11:51 AM

Dec 6, 2013

03:48 PM

06-12-2013:Epson engineer visited the site and

Vijayawada

Panja centre

Dec 5, 2013

03:10 PM

Not Assigned

Dec 7, 2013

04:23 PM

Dec 6, 2013

06:06 PM

Remove IP address broadba

Gold Loan

AHMEDABAD

GURUKUL ROAD

Dec 5, 2013

04:10 PM

Not Assigned

Dec 14, 2013

05:22 PM

Dec 10, 2013

10:39 AM

Not Assigned

Gold Loan

VIJAYAWADA

BESANT ROAD

Dec 5, 2013

05:32 PM

Dec 6, 2013

03:24 PM

Dec 7, 2013

02:56 PM

Dec 6, 2013

03:24 PM

Not Assigned

Gold Loan

KUVEMPU NAGAR

Dec 5, 2013

05:45 PM

Not Assigned

Dec 10, 2013

01:37 PM

Dec 6, 2013

03:27 PM

Not Assigned

Hyderabad

DILSUKHNAGAR

Dec 5, 2013

05:57 PM

Not Assigned

Not Assigned

Dec 9, 2013

05:01 PM

As on 09-12-2013:-Re-installed

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 5, 2013

06:12 PM

Not Assigned

Dec 7, 2013

09:00 AM

Dec 6, 2013

03:44 PM

06-12-2013 :taken the pc on remote and it is

Dec 5, 2013

06:27 PM

Not Assigned

Not Assigned

Dec 6, 2013

04:26 PM

Perambur

Page 651: IT Dashboard Dec2013

01:44:47 false false CHENNAI

01:45:40 false false GL Mumbai HO

Dec 5, 2013

06:38 PM

Not Assigned

Not Assigned

Dec 11, 2013

12:45 PM

pls refer my mail  and go through that , pls update if not resolved

Gold Loan

Arumbakkam

Dec 5, 2013

06:40 PM

Not Assigned

Dec 17, 2013

11:38 AM

Dec 12, 2013

01:23 PM

Not Assigned

Page 652: IT Dashboard Dec2013

01:45:56 false false GL Mumbai HO

01:46:58 false false GL Mumbai HO

01:47:21 false false GL Mumbai HO

Dec 5, 2013

07:42 PM

Not Assigned

Dec 13, 2013

11:48 AM

Dec 9, 2013

01:34 PM

Not Assigned

Dec 5, 2013

08:10 PM

Not Assigned

Dec 21, 2013

04:13 PM

Dec 17, 2013

06:39 PM

Not Assigned

Dec 5, 2013

08:13 PM

Not Assigned

Dec 11, 2013

04:12 PM

Dec 6, 2013

06:20 PM

Not Assigned

Page 653: IT Dashboard Dec2013

01:04:11 false false GL Salem Gugai

00:00:00 false false GL

00:02:31 false Done false GL

03:16:17 false false GL Chennai

05:57:09 false false GL Chennai Padi

06:26:47 false Reset false HASSAN

10:16:55 true resolved false ERODE Roaming

05:13:30 false false GL Chennai

01:49:08 false false ALL Mumbai BKC

Dec 6, 2013

10:04 AM

Not Assigned

Not Assigned

Dec 6, 2013

04:27 PM

Reset password

Dec 6, 2013

11:01 AM

Not Assigned

Dec 19, 2013

09:01 AM

Not Assigned

07-12-2013: Engineer visited and found the problem with RAm11-12-2013 :Inf

Vijayawada

Machilipatnam

Dec 6, 2013

11:07 AM

Not Assigned

Not Assigned

Dec 6, 2013

04:28 PM

Bangalore

Sultanpalya

Dec 6, 2013

11:20 AM

Not Assigned

Dec 12, 2013

09:29 AM

Dec 11, 2013

12:46 PM

pls refer my mail and go through that , pls update if not resolvedThe

Medavakkam

Dec 6, 2013

12:02 PM

Not Assigned

Dec 11, 2013

03:49 PM

Dec 11, 2013

12:46 PM

pls refer my mail and go through that , pls update if

Dec 6, 2013

01:34 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:38 PM

Gold Loan

CHIKAMAGALUR

Dec 6, 2013

01:36 PM

Not Assigned

Dec 9, 2013

01:36 PM

Dec 11, 2013

12:46 PM

Distribution

Dec 6, 2013

01:58 PM

Not Assigned

Dec 9, 2013

03:36 PM

Dec 9, 2013

01:49 PM

there is no updation from branch Dear all,Thanks for requesting through On line

Teynampet

Dec 6, 2013

02:29 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:39 PM

Reconfigure machine in domain

Page 654: IT Dashboard Dec2013

01:31:52 false false GL Mumbai HO

00:34:10 false resolved false GL Mumbai Bhiwandi

04:06:05 false false

02:51:18 false false TIRUPUR PN ROAD

01:33:06 false Resolved false GL Chennai

00:56:28 false false GL Mumbai HO

00:49:28 false false GL Mumbai HO

00:40:38 false false GL

00:34:58 false Done false GL

Dec 6, 2013

02:48 PM

Not Assigned

Dec 17, 2013

11:52 AM

Dec 12, 2013

01:23 PM

Not Assigned

Dec 6, 2013

03:46 PM

Not Assigned

Dec 12, 2013

05:06 PM

Dec 11, 2013

05:40 PM

Dec 6, 2013

03:49 PM

Not Assigned

Not Assigned

Dec 12, 2013

03:57 PM

 As on 11-12-2013:-the issue has been resolved.

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 6, 2013

04:17 PM

Not Assigned

Dec 12, 2013

09:55 AM

Dec 11, 2013

12:47 PM

The problem has been resolved on

Gold Loan

Dec 6, 2013

04:26 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:41 PM

Karayanchavadi

Dec 6, 2013

05:03 PM

Not Assigned

Dec 17, 2013

12:27 PM

Dec 12, 2013

01:24 PM

Not Assigned

Dec 6, 2013

05:10 PM

Not Assigned

Dec 21, 2013

05:10 PM

Dec 17, 2013

06:39 PM

Not Assigned

Dec 6, 2013

05:19 PM

Not Assigned

Not Assigned

Dec 11, 2013

03:16 PM

Not Assigned

Bangalore

Sulthanpalya

Dec 6, 2013

05:25 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:41 PM

Bangalore

Sultanpalya

Page 655: IT Dashboard Dec2013

01:55:48 false false

13:50:50 false false GL

02:41:51 false false GL

02:39:49 false false GUNTUR

02:30:41 false false ongole ongole

01:04:18 false false GL Channai

00:00:00 false false GL Chennai

10:40:00 false false

05:13:11 false false Roaming

Dec 6, 2013

05:44 PM

Not Assigned

Dec 13, 2013

05:25 PM

Dec 13, 2013

12:20 PM

As on 07-12-2013:-Call has been logged with vendor.As on 09-12-2013:-

Gold Loan

BANGALORE

SHAKALESHPURA

Dec 6, 2013

06:34 PM

Dec 9, 2013

02:59 PM

Dec 11, 2013

10:04 AM

Dec 9, 2013

02:54 PM

Not Assigned

Hyderabad

DILSUKHNAGAR

Dec 7, 2013

10:17 AM

Not Assigned

Dec 14, 2013

03:00 PM

Dec 10, 2013

10:42 AM

Not Assigned

Warangal

Hanamakonda

Dec 7, 2013

10:21 AM

Not Assigned

Dec 11, 2013

12:11 PM

Dec 7, 2013

02:50 PM

Not Assigned

Gold Loan

Patnam Bazar

Dec 7, 2013

10:27 AM

Not Assigned

Dec 14, 2013

03:13 PM

Dec 10, 2013

10:44 AM

Not Assigned

Gold Loan

Dec 7, 2013

11:14 AM

Not Assigned

Not Assigned

Dec 11, 2013

12:47 PM

The problem has been resolved on

Vilivakam

Dec 7, 2013

11:37 AM

Not Assigned

Dec 12, 2013

06:00 PM

Dec 11, 2013

06:36 PM

I HAVE VISIT THE BRANCH RESOLVE THE

Teynampet

Dec 7, 2013

11:55 AM

Not Assigned

Dec 12, 2013

11:55 AM

Dec 9, 2013

01:35 PM

Not Assigned

Gold Loan

BANGALORE

CHANAPATANA

Dec 7, 2013

12:03 PM

Dec 7, 2013

05:16 PM

Not Assigned

Dec 11, 2013

06:19 PM

Not Assigned

Gold Loan

HYDERABAD

Page 656: IT Dashboard Dec2013

00:00:00 false false CHENNAI

00:00:00 false false Common

00:00:00 false false Chennai

04:40:33 false false MUMBAI Kalina

00:00:00 false false GL Chennai

04:28:35 false false GL B C Road

01:21:31 false false GL Chennai

03:16:56 false false Common MUMBAI BKC

04:03:32 false false GUNTUR

Dec 7, 2013

12:23 PM

Not Assigned

Dec 13, 2013

06:00 PM

Dec 12, 2013

06:11 PM

resolved by myself  , if not still pls call me

Gold Loan

CHOOLAIMEDU

Dec 7, 2013

12:24 PM

Not Assigned

Dec 9, 2013

01:13 PM

Dec 7, 2013

01:13 PM

As on 07-12-2013:-Call has been logged with Airtel

BANGALORE

BANGALORE

Dec 7, 2013

12:33 PM

Not Assigned

Dec 13, 2013

06:00 PM

Dec 12, 2013

06:07 PM

resolved by myself  , if not still pls

Gold Loan

Paper Mills Road Branch

Dec 7, 2013

12:34 PM

Not Assigned

Jan 3, 2014

10:19 AM

Jan 2, 2014

03:00 PM

Change ip and resolve the problem.

Gold Loan

Dec 7, 2013

12:42 PM

Not Assigned

Dec 12, 2013

06:00 PM

Dec 11, 2013

06:31 PM

I HAVE VISIT THE BRANCH RESOLVE THE

PALLIKARANAI

Dec 7, 2013

12:43 PM

Not Assigned

Dec 13, 2013

11:29 AM

Dec 12, 2013

03:58 PM

As on 10-12-2013:-the issue has been resolved.

Mangalore

Dec 7, 2013

01:09 PM

Not Assigned

Dec 12, 2013

11:26 AM

Dec 11, 2013

12:48 PM

pls go through tcl and update teh call

Karayanchavadi

Dec 7, 2013

01:54 PM

Not Assigned

Dec 9, 2013

01:54 PM

Dec 7, 2013

05:10 PM

Not Assigned

Dec 7, 2013

01:56 PM

Not Assigned

Dec 9, 2013

11:56 AM

Dec 7, 2013

06:01 PM

Not Assigned

Gold Loan

CHILAKALURIPET

Page 657: IT Dashboard Dec2013

24:43:14 false false GL Mumbai HO

24:14:08 false false GL Mumbai HO

Dec 7, 2013

02:19 PM

Not Assigned

Dec 13, 2013

03:41 PM

Dec 12, 2013

01:24 PM

Not Assigned

Dec 7, 2013

02:48 PM

Not Assigned

Dec 19, 2013

11:45 AM

Dec 17, 2013

06:39 PM

Not Assigned

Page 658: IT Dashboard Dec2013

34:32:50 false false GL Mumbai HO

02:44:34 false false

00:00:00 false false GL

00:00:00 false false GL Tirupur

00:00:00 false false GL Tirupur

00:00:00 false false TIRUPUR

23:24:07 false false GL Mumbai HO

15:27:52 false false TIRUPUR PN ROAD

Dec 7, 2013

02:51 PM

Not Assigned

Dec 12, 2013

02:51 PM

Dec 12, 2013

01:24 PM

Not Assigned

Dec 7, 2013

03:15 PM

Not Assigned

Dec 10, 2013

06:02 PM

Dec 10, 2013

10:33 AM

Not Assigned

Gold Loan

VIJAYAWADA

AJITH SINGH NAGAR

Dec 7, 2013

03:21 PM

Not Assigned

Not Assigned

Dec 12, 2013

06:05 PM

resolved by self

Coimbatore

Kavundampalayam

Dec 7, 2013

03:22 PM

Not Assigned

Not Assigned

Dec 12, 2013

06:06 PM

resolved by myself through

Kumaran Road

Dec 7, 2013

03:27 PM

Not Assigned

Dec 13, 2013

04:00 PM

Dec 12, 2013

06:08 PM

resolved by myself  , if not still pls

Mangalam Road

Dec 7, 2013

03:35 PM

Not Assigned

Not Assigned

Dec 12, 2013

06:09 PM

resolved by myself  , if not still pls call me

Gold Loan

DHARAPURAM ROAD

Dec 7, 2013

03:39 PM

Not Assigned

Dec 13, 2013

05:00 PM

Dec 12, 2013

01:25 PM

Not Assigned

Dec 7, 2013

03:44 PM

Not Assigned

Not Assigned

Dec 12, 2013

06:10 PM

resolved by myself  , if not

Gold Loan

Page 659: IT Dashboard Dec2013

00:00:00 false false TIRUPUR

00:47:51 false false GL Mumbai Kalina

00:00:00 false false SULUR

00:18:29 false false Common MUMBAI BKC

00:02:48 false false HASSAN BELUR

01:26:10 false false GL Mysore Bidadi

00:27:04 false false GL Mysore

00:21:41 false false GL Mysore

00:00:00 false false

00:14:07 false false GL

Dec 7, 2013

04:15 PM

Not Assigned

Dec 13, 2013

06:00 PM

Dec 12, 2013

06:10 PM

resolved by myself  , if not still pls

Gold Loan

AVINASHI ROAD

Dec 7, 2013

04:15 PM

Dec 7, 2013

05:03 PM

Dec 13, 2013

01:26 PM

Dec 12, 2013

02:14 PM

Activated

Dec 7, 2013

04:22 PM

Not Assigned

Dec 13, 2013

06:00 PM

Dec 12, 2013

06:11 PM

resolved by myself  , if not still pls call me

Gold Loan

COIMBATORE

Dec 7, 2013

04:42 PM

Not Assigned

Dec 14, 2013

05:41 PM

Dec 13, 2013

06:36 PM

Created and mapped.

Dec 7, 2013

05:31 PM

Not Assigned

Not Assigned

Dec 12, 2013

03:56 PM

As on 11-12-2013:-the issue has been resolved.

Gold Loan

Dec 7, 2013

05:47 PM

Not Assigned

Dec 9, 2013

04:26 PM

Dec 9, 2013

10:52 AM

As on 07-12-2013:-Instructed BM to log call with HCL on 18604251801.As

Dec 9, 2013

09:47 AM

Dec 9, 2013

04:58 PM

Not Assigned

Dec 9, 2013

04:59 PM

Not Assigned

Channapatna

Dec 9, 2013

09:52 AM

Dec 9, 2013

05:01 PM

Not Assigned

Dec 9, 2013

05:01 PM

Not Assigned

Channapatna

Dec 9, 2013

10:00 AM

Not Assigned

Dec 10, 2013

12:33 PM

Dec 9, 2013

12:33 PM

As on 07-12-2013:-Call has been logged in the evening.As on 09-12-

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 9, 2013

10:01 AM

Not Assigned

Dec 12, 2013

10:38 AM

Dec 9, 2013

10:52 AM

Not Assigned

Warangal

Hanamakonda

Page 660: IT Dashboard Dec2013

00:07:59 false false GL

00:00:00 false false GL

00:00:00 false false

03:40:08 false false GL Chennai

00:00:00 false false GL

00:05:16 false false

00:10:41 false false GL

01:16:20 false false GL Mumbai HO

Dec 9, 2013

10:07 AM

Dec 9, 2013

10:42 AM

Not Assigned

Dec 9, 2013

10:42 AM

Not Assigned

Bangalore

Sulthanpalaya

Dec 9, 2013

10:23 AM

Not Assigned

Dec 10, 2013

04:17 PM

Dec 9, 2013

04:17 PM

As on 09-12-2013:- Instructed branch staff to log a

Bangalore

Kumaraswamy Layout

Dec 9, 2013

10:23 AM

Not Assigned

Dec 9, 2013

05:23 PM

Not Assigned

PLS CAL ME VENDOR NEED TO ATTANED THE CALLHONEY

Gold Loan

MADURAI

PP CHAVADI Branch

Dec 9, 2013

10:25 AM

Not Assigned

Dec 12, 2013

09:08 AM

Dec 11, 2013

12:48 PM

pls call meresolved by phone

PALLAVARAM

Dec 9, 2013

10:26 AM

Not Assigned

Dec 11, 2013

04:48 PM

Dec 10, 2013

04:48 PM

As on 09-12-2013:-Instructed BM to log a call with TCL.As

Bangalore

Udaya Nagar

Dec 9, 2013

10:27 AM

Not Assigned

Dec 12, 2013

12:43 PM

Dec 11, 2013

12:48 PM

I have coordinate through phone resolve the issue .Dear all,Thanks for requesti

Gold Loan

MADURAI

PP CHAVADI Branch

Dec 9, 2013

10:42 AM

Not Assigned

Dec 12, 2013

04:52 PM

Dec 9, 2013

05:03 PM

Not Assigned

Hyderabad

DILSUKHNAGAR

Dec 9, 2013

10:46 AM

Not Assigned

Dec 17, 2013

12:08 PM

Dec 12, 2013

01:25 PM

Not Assigned

Page 661: IT Dashboard Dec2013

01:11:51 false false Common MUMBAI BKC

01:11:00 false false GL Mumbai HO

01:04:23 false false HENNUR

01:01:54 false false

00:43:51 false false GL

00:21:49 false false

00:17:23 false false GUNTUR

00:16:36 false false GL Mumbai HO

Dec 9, 2013

10:52 AM

Not Assigned

Dec 11, 2013

04:03 PM

Dec 10, 2013

05:15 PM

Clear Cash

Dec 9, 2013

10:53 AM

Not Assigned

Dec 10, 2013

01:05 PM

Dec 9, 2013

02:16 PM

Activated Product

Dec 9, 2013

11:00 AM

Dec 9, 2013

12:09 PM

Dec 10, 2013

11:05 AM

Dec 9, 2013

12:09 PM

Not Assigned

Gold Loan

BANGALORE

Dec 9, 2013

11:03 AM

Dec 9, 2013

05:04 PM

Dec 13, 2013

04:04 PM

Dec 9, 2013

05:06 PM

Not Assigned

Gold Loan

BANGALORE

CHANAPATANA

Dec 9, 2013

11:22 AM

Not Assigned

Dec 13, 2013

05:16 PM

Dec 12, 2013

06:11 PM

resolved by myself  , if not still pls call me

Coimbatore

Sai Baba Colony

Dec 9, 2013

11:44 AM

Not Assigned

Dec 13, 2013

05:38 PM

Dec 12, 2013

06:11 PM

resolved by myself  , if not still pls call me

Gold Loan

COIMBATORE

Ramakrishnapuram

Dec 9, 2013

11:49 AM

Not Assigned

Dec 12, 2013

05:42 PM

Dec 9, 2013

06:07 PM

Not Assigned

Gold Loan

Patnam Bazar

Dec 9, 2013

11:50 AM

Not Assigned

Dec 17, 2013

01:08 PM

Dec 12, 2013

01:25 PM

Not Assigned

Page 662: IT Dashboard Dec2013

00:07:46 false false GL Mumbai HO

00:05:15 false false GL

00:03:22 false false CHENNAI

00:07:02 false false CHENNAI PORUR

00:06:17 false false GL Mumbai HO

Dec 9, 2013

11:59 AM

Not Assigned

Dec 21, 2013

05:52 PM

Dec 17, 2013

06:53 PM

Not Assigned

Dec 9, 2013

12:01 PM

Not Assigned

Not Assigned

Dec 9, 2013

04:36 PM

As on 09-12-2013:-check for the

Mangalore

KUNDAPUR

Dec 9, 2013

12:03 PM

Not Assigned

Dec 12, 2013

10:45 AM

Dec 11, 2013

12:49 PM

RESOLVED THROUGH REMOTE ,

Gold Loan

Old Washermenpet

Dec 9, 2013

12:13 PM

Not Assigned

Dec 13, 2013

05:52 PM

Dec 12, 2013

06:12 PM

resolved by myself  , if not still pls call me

Gold Loan

Dec 9, 2013

12:26 PM

Not Assigned

Dec 17, 2013

01:19 PM

Dec 12, 2013

01:25 PM

Not Assigned

Page 663: IT Dashboard Dec2013

00:37:40 false false TIRUPUR

00:36:05 false false GL

00:31:54 false false GL Chennai

01:46:46 false false GL Guntur

00:23:47 false false

00:00:00 false false GL Mysore

Dec 9, 2013

12:39 PM

Not Assigned

Dec 10, 2013

05:22 PM

Dec 9, 2013

06:12 PM

Not Assigned

Gold Loan

AVINASHI ROAD

Dec 9, 2013

12:41 PM

Dec 9, 2013

01:29 PM

Dec 13, 2013

12:53 PM

Dec 9, 2013

01:29 PM

Not Assigned

Gudivada

S N Puram

Dec 9, 2013

12:58 PM

Not Assigned

Dec 10, 2013

01:03 PM

Dec 9, 2013

01:35 PM

Not Assigned

Medavakkam

Dec 9, 2013

12:58 PM

Dec 9, 2013

02:52 PM

Dec 12, 2013

12:59 PM

Dec 9, 2013

02:46 PM

Not Assigned

Sattenapalli

Dec 9, 2013

01:21 PM

Not Assigned

Dec 13, 2013

05:36 PM

Dec 12, 2013

06:12 PM

resolved by myself  , if not still pls call me

Gold Loan

COIMBATORE

RAMNATHAPURAM

Dec 9, 2013

01:31 PM

Not Assigned

Dec 10, 2013

05:21 PM

Dec 9, 2013

05:21 PM

As on 09-12-2013:-Informed Branch Manager to log a call with TCL on

Mandimohalla

Page 664: IT Dashboard Dec2013

00:24:53 false false ALL RO

00:23:31 false false GL Mumbai HO

00:39:35 false false TIRUPATI

00:39:32 false false GL Channai

00:00:00 false false GL MANDYA MANDYA

00:02:57 false false GL

Dec 9, 2013

03:13 PM

Dec 10, 2013

03:09 PM

Dec 13, 2013

02:45 PM

Dec 10, 2013

03:10 PM

Not Assigned

Hyderabad

Dec 9, 2013

03:13 PM

Not Assigned

Dec 17, 2013

01:02 PM

Dec 12, 2013

01:25 PM

Not Assigned

Dec 9, 2013

03:28 PM

Not Assigned

Dec 13, 2013

03:29 PM

Dec 9, 2013

04:09 PM

Not Assigned

Gold Loan

SUNDARAYYAR STREETDec 9,

2013 03:30

PM

Not Assigned

Dec 12, 2013

10:09 AM

Dec 11, 2013

12:49 PM

WE COULDNT CONNECT THROUGH SYTEM

Vilivakam

Dec 9, 2013

03:35 PM

Not Assigned

Dec 11, 2013

11:50 AM

Dec 10, 2013

11:50 AM

As on 09-12-2013:-Instructed BM to log call with TCL

Dec 9, 2013

03:37 PM

Not Assigned

Dec 12, 2013

04:04 PM

Dec 9, 2013

04:07 PM

Not Assigned

Hyderabad

Dilsukhnagar

Page 665: IT Dashboard Dec2013

00:34:59 false false GL

00:22:48 false false GL Chennai

00:18:24 false false GL Mumbai HO

00:38:37 false Resolved false ALL MUMBAI BKC

00:26:23 false false ALL Mumbai HO

00:24:02 false false

00:00:00 false false HASSAN

00:00:00 false false GL Guntur

Dec 9, 2013

03:43 PM

Not Assigned

Dec 13, 2013

03:44 PM

Dec 9, 2013

04:19 PM

Not Assigned

Gudivada

S N Puram

Dec 9, 2013

03:57 PM

Not Assigned

Dec 12, 2013

10:27 AM

Dec 11, 2013

12:49 PM

RESOLVED THROUGH REMOTE

PALLIKARANAI

Dec 9, 2013

04:02 PM

Not Assigned

Dec 23, 2013

11:13 AM

Dec 18, 2013

11:31 AM

Not Assigned

Dec 9, 2013

05:21 PM

Not Assigned

Not Assigned

Dec 14, 2013

02:04 PM

Dec 9, 2013

05:33 PM

Dec 10, 2013

03:12 PM

Dec 11, 2013

02:46 PM

Dec 10, 2013

03:12 PM

Not Assigned

Dec 9, 2013

05:35 PM

Not Assigned

Dec 12, 2013

12:25 PM

Dec 11, 2013

12:50 PM

pls check the printer ip , if have other , pls go to  printer

Gold Loan

COIMBATORE

PN PUDUR

Dec 9, 2013

06:05 PM

Not Assigned

Dec 13, 2013

03:55 PM

Dec 12, 2013

03:55 PM

As on 12-12-2013:-the issue has been resolved.

Gold Loan

CHANARAYAPATANA

Dec 9, 2013

06:10 PM

Not Assigned

Dec 13, 2013

06:00 PM

Dec 9, 2013

06:22 PM

Not Assigned

Arundalpet

Page 666: IT Dashboard Dec2013

00:00:00 false false GL Mumbai HO

00:33:47 false false

00:44:19 false false GL Salem Gugai

00:43:14 false false ALL Mumbai HO

00:33:38 false false ALL Mumbai HO

Dec 9, 2013

06:44 PM

Not Assigned

Not Assigned

Dec 18, 2013

11:31 AM

Not Assigned

Dec 10, 2013

09:30 AM

Not Assigned

Dec 12, 2013

04:48 PM

Dec 11, 2013

05:21 PM

Not Assigned

Gold Loan

BANGALORE

K R PURAM

Dec 10, 2013

10:06 AM

Not Assigned

Dec 12, 2013

10:05 AM

Dec 11, 2013

12:50 PM

go to date and time change the

Dec 10, 2013

10:08 AM

Dec 10, 2013

03:18 PM

Dec 11, 2013

02:35 PM

Dec 10, 2013

03:18 PM

Not Assigned

Dec 10, 2013

10:20 AM

Dec 10, 2013

03:21 PM

Dec 11, 2013

02:48 PM

Dec 10, 2013

03:22 PM

Not Assigned

Page 667: IT Dashboard Dec2013

00:31:15 false false GL Mumbai HO

00:25:39 false false GL Guntur

00:20:57 false false GL Chennai

00:13:07 false false ongole ongole

00:02:19 false false GL Hubli

00:01:37 false false GUNTUR

Dec 10, 2013

10:23 AM

Not Assigned

Dec 17, 2013

12:56 PM

Dec 12, 2013

01:27 PM

Not Assigned

Dec 10, 2013

10:29 AM

Not Assigned

Dec 20, 2013

12:50 PM

Dec 13, 2013

03:17 PM

13-12-2013 :Engineer visited and resolved the issue

Vinukonda

Dec 10, 2013

10:35 AM

Not Assigned

Dec 16, 2013

01:47 PM

Dec 13, 2013

04:08 PM

Pls go toprintersetting change the printer ipand

Medavakkam

Dec 10, 2013

10:43 AM

Not Assigned

Dec 12, 2013

11:27 AM

Dec 11, 2013

11:20 AM

Not Assigned

Gold Loan

Dec 10, 2013

11:07 AM

Not Assigned

Dec 16, 2013

02:06 PM

Dec 14, 2013

02:08 PM

Putting wrong URL

KOPIKAR ROAD

Dec 10, 2013

11:16 AM

Not Assigned

Dec 13, 2013

12:28 PM

Dec 10, 2013

12:30 PM

Not Assigned

Gold Loan

Patnam Bazar

Page 668: IT Dashboard Dec2013

00:03:00 false false GL Channai

00:00:00 false false KARKALA

00:13:46 false false GL Mumbai HO

00:08:31 false false GL Mumbai HO

09:00:37 false Resolved false GL

00:13:48 false false GL Mysore

Dec 10, 2013

11:28 AM

Not Assigned

Not Assigned

Dec 11, 2013

02:53 PM

 I HAVE VISIT THE BRANCH AND RESOLVE

Vilivakam

Dec 10, 2013

11:33 AM

Not Assigned

Dec 11, 2013

02:29 PM

Dec 10, 2013

02:29 PM

As on 10-12-2013:-Instructed branch

Gold Loan

MANGALORE

Dec 10, 2013

11:45 AM

Not Assigned

Dec 17, 2013

01:13 PM

Dec 12, 2013

01:27 PM

Not Assigned

Dec 10, 2013

11:50 AM

Not Assigned

Dec 21, 2013

05:51 PM

Dec 17, 2013

06:39 PM

Not Assigned

Dec 10, 2013

12:03 PM

Not Assigned

Not Assigned

Dec 14, 2013

02:01 PM

Mangalore

Kaikamba

Dec 10, 2013

12:11 PM

Dec 10, 2013

12:26 PM

Not Assigned

Dec 10, 2013

12:27 PM

Not Assigned

Mandimohalla

Page 669: IT Dashboard Dec2013

01:10:28 false false ALL Mumbai HO

00:42:37 false false GL

00:52:47 false false TIRUPUR

00:23:59 false false

00:06:06 false false TIRUPUR

00:00:00 false false

Dec 10, 2013

01:48 PM

Dec 16, 2013

04:20 PM

Dec 17, 2013

03:10 PM

Dec 16, 2013

04:20 PM

Not Assigned

Dec 10, 2013

02:03 PM

Not Assigned

Dec 25, 2013

12:39 PM

Dec 18, 2013

03:22 PM

11-12-2013 :ISSUE ESCALATTED TO Vizag Service11-12-

Visakhapatnam

Srungavarapu Kota

Dec 10, 2013

02:06 PM

Not Assigned

Dec 12, 2013

01:03 PM

Dec 11, 2013

01:56 PM

pls call me MAIL PROBELM RESOLVED , THEY

Gold Loan

AVINASHI ROAD

Dec 10, 2013

02:22 PM

Not Assigned

Not Assigned

Dec 13, 2013

02:39 PM

As on 13-12-2013:-User is able to access / create folder in FTP.

Gold Loan

MANGALORE

SURATHKAL

Dec 10, 2013

03:46 PM

Not Assigned

Dec 16, 2013

01:59 PM

Dec 13, 2013

04:05 PM

pls call me still waiting for your response still there is no response I HAVE COORDINATE GLO OFFCIER REG TO RESLVE THE ISSUE

Gold Loan

DHARAPURAM ROAD

Dec 10, 2013

03:47 PM

Not Assigned

Dec 11, 2013

01:47 PM

Not Assigned

As on 10-12-2013:-Instructed branch to log a call with HCL on 18604251801.As on 13-12-2013:-Vendor engg will be attending the call today at branch to check

Gold Loan

BANGALORE

K R PURAM

Page 670: IT Dashboard Dec2013

00:01:58 false false GL

01:45:08 false false TIRUPUR

01:38:01 false false TIRUPUR

00:35:07 false false TIRUPUR

00:41:07 false false SALEM Gugai

00:05:39 false false GL

00:01:39 false false GL Attapur

00:00:00 false false GL Tirupur

Dec 10, 2013

03:49 PM

Not Assigned

Not Assigned

Dec 10, 2013

03:54 PM

Not Assigned

Vijayawada

Hanuman Junction

Dec 10, 2013

03:57 PM

Not Assigned

Dec 19, 2013

03:02 PM

Dec 18, 2013

04:47 PM

pls call I HAVE WAIITNG FOR PAST THREE DAYS TO CONNCT WITH BRANCH BUT NOT ABLE TO DO AND ALSO COORDINATE

Gold Loan

DHARAPURAM ROAD

Dec 10, 2013

04:04 PM

Dec 10, 2013

05:55 PM

Dec 11, 2013

04:17 PM

Dec 10, 2013

05:55 PM

Not Assigned

Gold Loan

DHARAPURAM ROAD

Dec 10, 2013

04:07 PM

Dec 10, 2013

05:53 PM

Not Assigned

Dec 10, 2013

05:53 PM

Not Assigned

Gold Loan

DHARAPURAM ROAD

Dec 10, 2013

05:00 PM

Not Assigned

Dec 12, 2013

10:09 AM

Dec 11, 2013

12:50 PM

resolved now working fine and confirm

Gold Loan

Dec 10, 2013

05:35 PM

Not Assigned

Dec 12, 2013

11:30 AM

Dec 11, 2013

01:36 PM

the problem have been resolved .I have visited the branch  analyze the issue and resolved

Coimbatore

Ramanathapuram

Dec 10, 2013

05:54 PM

Not Assigned

Not Assigned

Dec 16, 2013

11:38 AM

16-12-13: requested user for HR approval or area

Hyderabad

Dec 10, 2013

06:28 PM

Not Assigned

Dec 13, 2013

04:00 PM

Dec 12, 2013

06:12 PM

resolved by myself  , if not

Mangalam Road

Page 671: IT Dashboard Dec2013

01:19:01 false false GL Guntur

01:18:39 false false GL Guntur

00:36:11 false false GL Chittoor

00:20:07 false false

00:12:30 false false

00:03:10 false false Roaming

00:23:45 false false GL

00:00:00 false false GUNTUR

00:00:00 false false GL

Dec 10, 2013

06:34 PM

Not Assigned

Dec 17, 2013

12:08 PM

Dec 12, 2013

01:27 PM

Not Assigned

Sattenapalli

Dec 10, 2013

06:46 PM

Not Assigned

Dec 17, 2013

12:04 PM

Dec 12, 2013

01:23 PM

Not Assigned

Arundalpet

Dec 11, 2013

09:41 AM

Not Assigned

Dec 20, 2013

12:39 PM

Dec 12, 2013

03:15 PM

11-12-2013 :Logged the issue with HCl with reference Id

Sundarayyar Street

Dec 11, 2013

09:50 AM

Not Assigned

Dec 11, 2013

04:50 PM

Dec 16, 2013

02:41 PM

As on 11-12-2013:-Call has been logged with vendor.As on 14-12-2013:-Escalate

Gold Loan

Haveri NORTH KARNATAKA

P B ROAD - HAVERI

Dec 11, 2013

09:58 AM

Not Assigned

Dec 18, 2013

10:48 AM

Dec 17, 2013

01:01 PM

As on 11-12-2013:-Instructed branch to share the snapshot of the images of blur display.As on 11-12-2013:-Call has been logged with vendor.A

Gold Loan

BANGALORE

K R PURAM

Dec 11, 2013

10:21 AM

Not Assigned

Dec 12, 2013

01:37 PM

Dec 11, 2013

01:40 PM

resolved . mail have been configur

Distribution

COIMBATORE

Dec 11, 2013

10:25 AM

Not Assigned

Dec 13, 2013

03:57 PM

Dec 12, 2013

04:21 PM

As on 12-12-2013:-Necessary

Bangalore

Sultanpalya

Dec 11, 2013

11:30 AM

Not Assigned

Dec 12, 2013

10:13 AM

Dec 11, 2013

12:13 PM

Gold Loan

PIDUGURALLA

Dec 11, 2013

11:32 AM

Not Assigned

Dec 12, 2013

10:13 AM

Dec 11, 2013

12:13 PM

Vijayawada

HANUMAN JUNCTION

Page 672: IT Dashboard Dec2013

00:00:00 false false GL Guntur

00:00:00 false false GL Guntur

00:00:00 false false GL Mysore Bidadi

00:03:51 false false Common MUMBAI BKC

00:00:00 false false GL

00:07:13 false false GL Mumbai HO

00:03:17 false false GL Guntur

01:02:07 false false GL

00:31:15 false false GL Guntur

01:48:06 false false GL Mumbai Vasai

01:45:20 false false GL Mysore

Dec 11, 2013

11:35 AM

Not Assigned

Not Assigned

Dec 11, 2013

12:13 PM

Oldguntur

Dec 11, 2013

11:37 AM

Not Assigned

Dec 12, 2013

12:14 PM

Dec 11, 2013

12:14 PM

Oldguntur

Dec 11, 2013

11:44 AM

Not Assigned

Dec 12, 2013

11:44 AM

Not Assigned

Not Assigned

Dec 11, 2013

11:58 AM

Not Assigned

Dec 16, 2013

10:47 AM

Dec 14, 2013

12:51 PM

Installed Printer

Dec 11, 2013

12:12 PM

Not Assigned

Not Assigned

Dec 11, 2013

12:15 PM

Hyderabad

Bala Nagar

Dec 11, 2013

01:08 PM

Not Assigned

Dec 17, 2013

01:20 PM

Dec 12, 2013

01:28 PM

Not Assigned

Dec 11, 2013

01:38 PM

Not Assigned

Dec 23, 2013

09:56 AM

Dec 17, 2013

12:00 PM

11-12-2013 :Logged the issue with Epson

Mangalagiri

Dec 11, 2013

02:04 PM

Not Assigned

Dec 11, 2013

03:08 PM

Dec 11, 2013

03:10 PM

Not Assigned

Warangal

Under Bridge RoadDec 11,

2013 02:35

PM

Not Assigned

Jan 1, 2014

10:45 AM

Dec 23, 2013

01:17 PM

11-12-2013 :logged THE ISSUE WITH 8503697

Mangalagiri

Dec 11, 2013

03:34 PM

Not Assigned

Not Assigned

Dec 14, 2013

02:38 PM

Configured Email ID

Dec 11, 2013

03:37 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:30 PM

Not Assigned

Channapatna

Page 673: IT Dashboard Dec2013

00:00:00 false false Roaming

00:00:00 false false HARIHAR

00:36:18 false false Roaming

01:13:17 true false GL Guntur

00:29:19 false false ALL MUMBAI BKC

00:16:32 false false GL Mumbai HO

00:16:02 false false GL

00:30:23 false false GL Mumbai HO

00:13:38 false false Pune

Dec 11, 2013

03:41 PM

Not Assigned

Not Assigned

Dec 11, 2013

03:44 PM

As on 11-12-2013:-Storage

Gold Loan

BANGALORE

Dec 11, 2013

04:22 PM

Not Assigned

Not Assigned

Dec 11, 2013

04:24 PM

As on 11-12-2013:-Settings

Gold Loan

NORTH KARNATAKA

Dec 11, 2013

04:54 PM

Dec 11, 2013

05:36 PM

Dec 14, 2013

04:55 PM

Dec 11, 2013

05:31 PM

Not Assigned

Gold Loan

HYDERABAD

Dec 11, 2013

05:51 PM

Dec 12, 2013

10:07 AM

Dec 12, 2013

09:51 AM

Dec 12, 2013

10:07 AM

Not Assigned

Vinukonda

Dec 12, 2013

10:45 AM

Not Assigned

Dec 28, 2013

10:57 AM

Dec 27, 2013

11:27 AM

installed 1gb ram total 2gb ram now

Dec 12, 2013

10:58 AM

Not Assigned

Dec 20, 2013

03:41 PM

Dec 16, 2013

03:58 PM

Not Assigned

Dec 12, 2013

11:54 AM

Dec 12, 2013

12:14 PM

Dec 13, 2013

11:58 AM

Dec 12, 2013

12:14 PM

Not Assigned

Bangalore

Sulthanpalya

Dec 12, 2013

12:41 PM

Not Assigned

Dec 20, 2013

03:28 PM

Dec 16, 2013

03:58 PM

Not Assigned

Dec 12, 2013

12:58 PM

Not Assigned

Not Assigned

Dec 14, 2013

12:23 PM

Configured Email-ID and Domain

Distribution

Not Assigned

Page 674: IT Dashboard Dec2013

00:01:06 false false ALL RO

00:00:00 false false MYSORE Roaming

00:33:42 false false

00:10:46 false false GL

00:02:07 false false GUNTUR

00:40:59 false false GL

00:40:53 false false ALL Mumbai BKC

00:36:49 false false Common

00:03:35 false false GL Mumbai Bhiwandi

Dec 12, 2013

01:14 PM

Not Assigned

Dec 23, 2013

11:11 AM

Dec 21, 2013

01:12 PM

As on 12-12-2013:-Call has been logged with vendor for the replacement of desktop

Bangalore

Dec 12, 2013

01:17 PM

Not Assigned

Dec 20, 2013

01:22 PM

Dec 19, 2013

01:22 PM

As on 12-12-2013:-Call has been logged with vendor for the resolution and we are monitoring from

Gold Loan

Dec 12, 2013

01:31 PM

Dec 12, 2013

02:09 PM

Not Assigned

Dec 12, 2013

02:09 PM

Not Assigned

Gold Loan

NORTH KARNATAKA

CHITHRADURGA

Dec 12, 2013

01:54 PM

Not Assigned

Dec 13, 2013

05:49 PM

Dec 12, 2013

06:13 PM

resolved by myself  , if not still pls

Coimbatore

P N Pudur

Dec 12, 2013

02:02 PM

Not Assigned

Dec 13, 2013

01:12 PM

Dec 12, 2013

03:14 PM

12-12-2013 : Taken the pc

Gold Loan

Patnam Bazar

Dec 12, 2013

02:36 PM

Not Assigned

Dec 13, 2013

05:10 PM

Dec 13, 2013

10:51 AM

As on 12-12-2013:-Call has been logged with vendor.As on 13-

Mangalore

Kaikamba

Dec 12, 2013

02:38 PM

Not Assigned

Dec 14, 2013

05:19 PM

Dec 13, 2013

06:22 PM

Uninstall latestest version.

Dec 12, 2013

02:43 PM

Dec 12, 2013

03:25 PM

Dec 13, 2013

02:49 PM

Dec 12, 2013

03:25 PM

Not Assigned

BANGALORE

BANGALORE

Dec 12, 2013

03:22 PM

Not Assigned

Dec 16, 2013

11:46 AM

Dec 14, 2013

11:50 AM

Shared internal system

Page 675: IT Dashboard Dec2013

00:16:06 false false GL Mumbai HO

00:29:42 false false GL Chennai

00:28:09 false false GL Chennai

00:09:58 false false GL

00:32:43 false false GL

00:24:27 false false GL

00:01:40 false false GL

00:10:43 false false GL Madurai

Dec 12, 2013

03:51 PM

Not Assigned

Dec 23, 2013

11:14 AM

Dec 18, 2013

11:31 AM

Not Assigned

Dec 12, 2013

04:48 PM

Not Assigned

Dec 16, 2013

01:37 PM

Dec 13, 2013

04:07 PM

we have raise the call in hony today honey person visit the

Nanganallur

Dec 12, 2013

04:50 PM

Not Assigned

Dec 13, 2013

03:31 PM

Dec 12, 2013

06:03 PM

which belongs to  admin

Nanganallur

Dec 12, 2013

05:08 PM

Not Assigned

Dec 16, 2013

01:56 PM

Dec 13, 2013

04:06 PM

ask to user call me I have visit the branch resolve the issue

Coimbatore

Ramanathapuram

Dec 12, 2013

05:20 PM

Not Assigned

Dec 23, 2013

10:05 AM

Dec 16, 2013

12:37 PM

12-12-2013 :Infomed to the user to log the

Hyderabad

A S Rao nagar

Dec 12, 2013

05:35 PM

Not Assigned

Dec 13, 2013

05:24 PM

Dec 13, 2013

10:48 AM

Not Assigned

Hyderabad

A S Rao nagar

Dec 12, 2013

05:48 PM

Not Assigned

Dec 13, 2013

03:48 PM

Dec 12, 2013

05:49 PM

Not Assigned

Hyderabad

A S Rao Nagar

Dec 12, 2013

05:49 PM

Not Assigned

Not Assigned

Dec 13, 2013

04:09 PM

I have call to that person get support resolve

Anna Nagar-Madurai

Page 676: IT Dashboard Dec2013

00:00:00 false false GL Bharuch Bharuch

00:00:00 false false GL Bharuch Bharuch

00:00:00 false false GL Tirupur

00:00:00 false false GL Chennai

00:00:00 false false GUNTUR

00:35:14 false false GL

00:16:39 false false ALL Mumbai BKC

00:05:11 false false GL

Dec 12, 2013

06:24 PM

Not Assigned

Not Assigned

Dec 13, 2013

06:36 PM

Reset Password

Dec 12, 2013

06:32 PM

Not Assigned

Dec 26, 2013

12:02 PM

Dec 24, 2013

02:02 PM

Change Battery and now its working fine

Dec 12, 2013

06:34 PM

Not Assigned

Dec 19, 2013

03:01 PM

Dec 18, 2013

05:01 PM

honey team have been visit the branch install

Mangalam Road

Dec 12, 2013

06:35 PM

Not Assigned

Dec 19, 2013

03:10 PM

Dec 18, 2013

05:11 PM

SAID ISSUE HAVE BEEN RESOLVED BY HONEY TEAM .THEY

PALLIKARANAI

Dec 12, 2013

06:41 PM

Not Assigned

Dec 21, 2013

11:34 AM

Dec 14, 2013

01:34 PM

13-12-2013 : Logged the issue with Epson with reference 65367 

Gold Loan

ARUNDELPET

Dec 13, 2013

09:52 AM

Not Assigned

Not Assigned

Dec 13, 2013

12:16 PM

As on 13-12-2013:-After Making the

Bangalore

Bommanahalli

Dec 13, 2013

10:47 AM

Not Assigned

Dec 28, 2013

11:11 AM

Dec 27, 2013

11:28 AM

Internet explororer problem resolved.resolved all problem except printer

Dec 13, 2013

10:59 AM

Not Assigned

Dec 14, 2013

02:27 PM

Dec 13, 2013

02:33 PM

As on 13-12-2013:-Able to access

Bangalore

Bommanahalli

Page 677: IT Dashboard Dec2013

00:00:00 false false GL Tirupur

00:51:34 false false GL Chennai Padi

00:00:00 false false

00:29:54 false false GL Mumbai HO

Dec 13, 2013

11:08 AM

Not Assigned

Dec 16, 2013

09:08 AM

Not Assigned

NUMARIC PERSON CHNAGE THE BATTRY , BACKUP IS INDER OBSERVATION  Dear all,   Thanks for requesti

Palladam Road

Dec 13, 2013

11:11 AM

Not Assigned

Not Assigned

Dec 13, 2013

03:58 PM

said problem have been resolved , I have called to branch and take remote re configur

Dec 13, 2013

11:17 AM

Not Assigned

Dec 14, 2013

02:08 PM

Dec 13, 2013

02:08 PM

As on 13-12-2013:-Call has been logged with vendor

Gold Loan

BANGALORE

RAMASWAMY CIRCLE

Dec 13, 2013

11:32 AM

Not Assigned

Dec 20, 2013

03:28 PM

Dec 16, 2013

03:58 PM

Not Assigned

Page 678: IT Dashboard Dec2013

00:09:34 false false GL Mumbai HO

00:19:59 false false GL Chittoor

00:19:35 false false GL Chittoor

00:03:52 false false GL

00:00:00 false false MYSORE HUNSUR

00:09:20 false false Roaming

00:01:44 false false GL Chennai Padi

Dec 13, 2013

11:53 AM

Not Assigned

Dec 21, 2013

05:50 PM

Dec 17, 2013

06:39 PM

Not Assigned

Dec 13, 2013

12:03 PM

Not Assigned

Dec 13, 2013

01:05 PM

Dec 13, 2013

12:25 PM

Not Assigned

Sundarayyar StreetDec 13,

2013 12:06

PM

Not Assigned

Dec 13, 2013

01:06 PM

Dec 13, 2013

12:25 PM

Not Assigned

Sundarayyar StreetDec 13,

2013 12:37

PM

Not Assigned

Not Assigned

Dec 16, 2013

10:55 AM

As on 13-12-2013:-User will provide remote

Mangalore

Kundapura

Dec 13, 2013

12:46 PM

Not Assigned

Dec 14, 2013

02:54 PM

Dec 13, 2013

02:54 PM

As on 13-12-2013:-Instructed BM to log a call with vendor on

Gold Loan

Dec 13, 2013

12:59 PM

Not Assigned

Dec 16, 2013

09:10 AM

Dec 14, 2013

11:20 AM

As on 13-12-2013:-Instructed user to log a call with HCL with reference to Laptop

Gold Loan

MANGALORE

Dec 13, 2013

01:07 PM

Not Assigned

Not Assigned

Dec 13, 2013

03:58 PM

take remote and install

Page 679: IT Dashboard Dec2013

00:19:38 false false ALL Mumbai HO

00:18:17 false false

00:47:02 false false GL Mysore

00:15:24 false false GL Kadapa

00:08:25 false false

00:00:00 false false GL Tirupati

00:04:13 false false GL Guntur

00:00:00 false false ALL Mumbai HO

00:04:27 false false GL CHENNAI

00:03:57 false false GUNTUR

Dec 13, 2013

01:16 PM

Dec 16, 2013

04:25 PM

Dec 17, 2013

04:06 PM

Dec 16, 2013

04:25 PM

Not Assigned

Dec 13, 2013

01:17 PM

Not Assigned

Not Assigned

Dec 14, 2013

02:11 PM

As on 13-12-2013:-put for download of WLM setup file.As on

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 13, 2013

02:15 PM

Dec 13, 2013

03:03 PM

Dec 18, 2013

02:16 PM

Dec 13, 2013

03:03 PM

Not Assigned

Channapatna

Dec 13, 2013

02:49 PM

Not Assigned

Dec 17, 2013

02:49 PM

Dec 13, 2013

03:05 PM

Not Assigned

Apsara Circle

Dec 13, 2013

02:57 PM

Dec 13, 2013

03:06 PM

Not Assigned

Dec 16, 2013

04:07 PM

Distribution

HYDERABAD

HYDERABAD

Dec 13, 2013

03:29 PM

Not Assigned

Not Assigned

Dec 13, 2013

03:36 PM

Madanapalle

Dec 13, 2013

03:30 PM

Not Assigned

Not Assigned

Dec 13, 2013

03:35 PM

Sattenapalli

Dec 13, 2013

03:36 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 13, 2013

03:46 PM

Not Assigned

Dec 16, 2013

01:58 PM

Dec 13, 2013

04:02 PM

pls call me we need more detail about this

MEENAMBALSALAI

Dec 13, 2013

03:46 PM

Not Assigned

Dec 23, 2013

01:46 PM

Dec 17, 2013

03:50 PM

Not Assigned

Gold Loan

VINUKONDA BRANCH(03029)

Page 680: IT Dashboard Dec2013

00:11:49 false false salem

00:00:00 false false GL

00:20:46 false false GL Mysore Bidadi

00:06:18 false false GL Chennai Padi

00:00:00 false false

04:52:15 false Maped false GL Mumbai HO

00:00:00 false false GL Mysore Bidadi

00:00:00 false false Roaming

00:00:00 false false

Dec 13, 2013

04:16 PM

Not Assigned

Not Assigned

Dec 13, 2013

05:23 PM

KINLDY CALL AND CONFIRM WHAT IS THE ISSUE ,WHETHER PASSWO

Gold Loan

Arunachal Assari Street

Dec 13, 2013

04:31 PM

Not Assigned

Dec 14, 2013

03:04 PM

Dec 13, 2013

05:04 PM

As on 13-12-2013:-Call has been logged

Mangalore

KUNDAPUR

Dec 13, 2013

04:46 PM

Not Assigned

Dec 14, 2013

04:47 PM

Dec 13, 2013

05:08 PM

Not Assigned

Dec 13, 2013

05:34 PM

Not Assigned

Not Assigned

Dec 14, 2013

09:54 AM

I HAVE CALLED TO BRANCH GET

Dec 13, 2013

05:58 PM

Not Assigned

Dec 14, 2013

05:34 PM

Dec 14, 2013

10:34 AM

As on 13-12-2013:-Instructed user to check the network

Gold Loan

BANGALORE

RAMASWAMY CIRCLE

Dec 13, 2013

06:26 PM

Not Assigned

Dec 17, 2013

01:07 PM

Dec 16, 2013

06:39 PM

Dec 14, 2013

10:24 AM

Not Assigned

Dec 17, 2013

10:09 AM

Dec 16, 2013

10:09 AM

As on 14-12-2013:-Landline as well as broadband is not working in

Dec 14, 2013

10:30 AM

Not Assigned

Dec 16, 2013

10:48 AM

Dec 14, 2013

10:48 AM

As on 14-12-2013:-Instructed to downgrade IE

Gold Loan

BANGALORE

Dec 14, 2013

10:34 AM

Not Assigned

Dec 16, 2013

06:00 PM

Dec 14, 2013

01:57 PM

Reset Password

Gold Loan

COIMBATORE

RAMNATHAPURAM

Page 681: IT Dashboard Dec2013

false false CHENNAI Roaming

00:00:00 false false

00:00:00 false false

04:54:22 false false GL Chennai Avadi

00:59:26 false false GL

false false CHENNAI

02:19:32 false false GL Vizag

00:02:27 false false GUNTUR TENALI

false false CHENNAI

01:54:37 false false GL Tirupati

Dec 14, 2013

11:29 AM

Not Assigned

Dec 17, 2013

02:36 PM

Dec 16, 2013

02:36 PM

00:00:0-1

Reset password

Gold Loan

Dec 14, 2013

11:37 AM

Not Assigned

Not Assigned

Dec 16, 2013

04:09 PM

Gold Loan

BANGALORE

JEEVAN BHIMA NAGAR

Dec 14, 2013

11:40 AM

Dec 16, 2013

04:26 PM

Not Assigned

Dec 16, 2013

04:26 PM

Gold Loan

BANGALORE

JEEVAN BHIMA NAGAR

Dec 14, 2013

12:13 PM

Not Assigned

Dec 17, 2013

09:07 AM

Dec 16, 2013

04:01 PM

working on the samescanner working fine got

Dec 14, 2013

12:51 PM

Not Assigned

Not Assigned

Dec 14, 2013

02:28 PM

Open excel sheet in office 2003.

Himmatnagar

Himmatnagar

Dec 14, 2013

01:41 PM

Dec 16, 2013

04:28 PM

Dec 20, 2013

04:28 PM

Dec 16, 2013

04:28 PM

00:00:0-1

Not Assigned

Gold Loan

PALLAVARAM

Dec 14, 2013

02:13 PM

Not Assigned

Dec 19, 2013

02:10 PM

Dec 16, 2013

04:29 PM

Not Assigned

SRUNGAVARAPU KOTA

Dec 14, 2013

05:57 PM

Not Assigned

Dec 17, 2013

10:16 AM

Dec 16, 2013

12:19 PM

16-12-2013 : Co ordinated with

Gold Loan

Dec 14, 2013

05:59 PM

Not Assigned

Dec 18, 2013

09:36 AM

Dec 17, 2013

11:36 AM

00:00:0-1

kindly share the ammyypls go to start --> device & printer --

Gold Loan

PALLAVARAM

Dec 14, 2013

06:18 PM

Not Assigned

Dec 16, 2013

05:37 PM

Dec 16, 2013

12:32 PM

Not Assigned

Bhavani Nagar

Page 682: IT Dashboard Dec2013

00:00:00 false false GL RO

00:53:45 false false GL RO

00:00:00 false false GL Hassan

00:06:30 false false MUMBAI Roaming

Dec 16, 2013

09:53 AM

Not Assigned

Dec 16, 2013

04:53 PM

Not Assigned

pls callprinter under warranty so kindly rasie the requst to hcl WE NEED TO VISIT TO RO CAN RESOLVE THE ISSUE REASON : RO NOT YET  CONFIGURED THROUGH AD

Coimbatore

Dec 16, 2013

10:01 AM

Not Assigned

Not Assigned

Dec 16, 2013

04:43 PM

Not Assigned

Coimbatore

Dec 16, 2013

10:11 AM

Not Assigned

Dec 18, 2013

11:03 AM

Dec 17, 2013

01:03 PM

As on 16-12-2013:-put for client software downloads.As on 17-12-2013:-Client software installed and settings has been changed now able to view the CCTV cameras as confirmed by

Hassan Market

Dec 16, 2013

10:49 AM

Not Assigned

Dec 17, 2013

04:37 PM

Dec 16, 2013

04:44 PM

Not Assigned

Gold Loan

Page 683: IT Dashboard Dec2013

00:12:12 false false GL Guntur

00:06:49 false false salem

Dec 16, 2013

11:22 AM

Not Assigned

Dec 20, 2013

03:45 PM

Dec 16, 2013

03:58 PM

Not Assigned

Arundalpet

Dec 16, 2013

11:28 AM

Not Assigned

Dec 23, 2013

03:53 PM

Dec 21, 2013

01:55 PM

THE PROBELM HAVE BEEN RECTIFIED AS WELL GOT CONFIRMATION FROM BRANCH  Dear all,   Thanks for requesting through On line pls go through enclosed number for call log along with CPU seril number ,   Toll free number is : Free Toll No : 18604251801

Gold Loan

Arunachal Assari Street

Page 684: IT Dashboard Dec2013

00:06:17 false false GL Mumbai HO

00:19:26 false false GL Chennai

00:12:18 false false Common MUMBAI BKC

Dec 16, 2013

11:29 AM

Not Assigned

Dec 21, 2013

05:53 PM

Dec 17, 2013

06:41 PM

Not Assigned

Dec 16, 2013

11:38 AM

Not Assigned

Not Assigned

Dec 16, 2013

03:55 PM

working ask to user remove old mail from system or take back and save other location . and also he asking postmaster mail id righst ,i recommanded to him et approval from HOd for further process . once is get we can provie the rigsht to

Perambur

Dec 16, 2013

11:46 AM

Not Assigned

Dec 17, 2013

12:17 PM

Dec 16, 2013

02:30 PM

Given to auditor.

Page 685: IT Dashboard Dec2013

00:39:59 false false GL Mysore

00:39:47 false false GL Mumbai HO

00:38:48 false false ALL Mumbai BKC

00:25:37 false false

Dec 16, 2013

12:00 PM

Not Assigned

Not Assigned

Dec 16, 2013

04:47 PM

Not Assigned

Mandimohalla

Dec 16, 2013

12:00 PM

Not Assigned

Dec 21, 2013

05:20 PM

Dec 17, 2013

06:51 PM

Not Assigned

Dec 16, 2013

12:02 PM

Not Assigned

Not Assigned

Dec 28, 2013

05:40 PM

User Not required

Dec 16, 2013

12:15 PM

Not Assigned

Dec 20, 2013

12:28 PM

Dec 16, 2013

12:54 PM

Not Assigned

Gold Loan

NORTH KARNATAKA

CHITHRADURGA

Page 686: IT Dashboard Dec2013

00:31:06 false false GL Mumbai HO

01:37:00 false false

01:34:34 false false

01:23:07 false false ALL Mumbai HO

01:25:01 false false ALL Mumbai BKC

Dec 16, 2013

12:23 PM

Not Assigned

Dec 21, 2013

05:28 PM

Dec 17, 2013

06:40 PM

Not Assigned

Dec 16, 2013

01:04 PM

Not Assigned

Dec 27, 2013

09:38 AM

Dec 21, 2013

01:15 PM

Not Assigned

Gold Loan

VIJAYAWADA

BESANT ROAD

Dec 16, 2013

01:07 PM

Not Assigned

Dec 19, 2013

11:44 AM

Dec 18, 2013

03:18 PM

Not Assigned

Gold Loan

VIJAYAWADA

BESANT ROAD

Dec 16, 2013

01:15 PM

Not Assigned

Dec 17, 2013

04:19 PM

Dec 16, 2013

05:42 PM

Not Assigned

Dec 16, 2013

01:15 PM

Not Assigned

Dec 17, 2013

04:34 PM

Dec 16, 2013

06:39 PM

Change pst. location

Page 687: IT Dashboard Dec2013

00:00:00 false false

00:15:34 false false GL Hassan

00:00:00 false false MYSORE HUNSUR

00:01:23 false false GL Guntur Ongole

Dec 16, 2013

01:29 PM

Not Assigned

Dec 18, 2013

11:49 AM

Dec 17, 2013

01:49 PM

As on 16-12-2013:-Re-installed the driver software.As on 16-12-2013:-Suspecting network issue between two desktops.As on 17-12-2013:-Printer sharing done on

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 16, 2013

02:27 PM

Not Assigned

Dec 20, 2013

02:28 PM

Dec 16, 2013

02:43 PM

Not Assigned

Sakleshpura

Dec 16, 2013

03:29 PM

Not Assigned

Dec 30, 2013

10:19 AM

Dec 28, 2013

12:19 PM

As on 16-12-2013:-Vendor engg had visited and found 4 batteries need to be replaced and the same will be arranged by vendor in week time.As on 17-12-2013:-Escalated the call with the vendor for the replacement of UPS batteries at the

Gold Loan

Dec 16, 2013

03:40 PM

Not Assigned

Dec 19, 2013

05:40 PM

Dec 16, 2013

05:42 PM

Not Assigned

Page 688: IT Dashboard Dec2013

01:44:54 false false ALL Mumbai HO

01:01:44 false false TIRUPATI

00:59:11 false true GL Mysore

00:30:02 false false GL Hassan

00:11:17 false false GUNTUR

00:08:50 false false GUNTUR

00:00:00 false false GL Guntur

01:07:47 false false GL Mumbai Kalina

00:35:03 false false

Dec 16, 2013

03:50 PM

Dec 16, 2013

06:27 PM

Dec 17, 2013

04:15 PM

Dec 16, 2013

06:27 PM

Not Assigned

Dec 16, 2013

04:33 PM

Not Assigned

Dec 16, 2013

05:33 PM

Dec 16, 2013

05:35 PM

Not Assigned

Gold Loan

SUNDARAYYAR STREET

Dec 16, 2013

04:56 PM

Not Assigned

Not Assigned

Dec 16, 2013

06:12 PM

Not Assigned

Mandimohalla

Dec 16, 2013

05:06 PM

Not Assigned

Not Assigned

Dec 16, 2013

05:37 PM

Not Assigned

Sakleshpura

Dec 16, 2013

05:26 PM

Not Assigned

Not Assigned

Dec 16, 2013

05:38 PM

Not Assigned

Gold Loan

Patnam Bazar

Dec 16, 2013

05:28 PM

Not Assigned

Not Assigned

Dec 16, 2013

05:38 PM

Not Assigned

Gold Loan

Patnam Bazar

Dec 16, 2013

06:05 PM

Not Assigned

Dec 20, 2013

06:00 PM

Dec 16, 2013

06:17 PM

Not Assigned

Arundalpet

Dec 16, 2013

06:48 PM

Not Assigned

Dec 25, 2013

01:44 PM

Dec 24, 2013

02:52 PM

Closed By Mr.Bhalchandra

Dec 17, 2013

09:32 AM

Dec 17, 2013

10:12 AM

Dec 21, 2013

09:37 AM

Dec 17, 2013

10:12 AM

Not Assigned

Gold Loan

BANGALORE

CHANAPATANA

Page 689: IT Dashboard Dec2013

02:54:17 false false

00:03:10 false false GL

00:14:39 false false GL

Dec 17, 2013

10:49 AM

Not Assigned

Not Assigned

Dec 17, 2013

01:43 PM

Not Assigned

Not Assigned

Not Assigned

Dec 17, 2013

11:05 AM

Dec 17, 2013

11:08 AM

Dec 20, 2013

11:05 AM

Dec 17, 2013

11:08 AM

Not Assigned

Hyderabad

DILSUKHNAGAR

Dec 17, 2013

11:14 AM

Not Assigned

Dec 31, 2013

10:22 AM

Dec 24, 2013

12:36 PM

Not Assigned

Karimnagar

Godavarikhani

Page 690: IT Dashboard Dec2013

00:07:03 false false GL Mumbai HO

00:02:13 false false GUNTUR

Dec 17, 2013

11:22 AM

Not Assigned

Dec 23, 2013

11:21 AM

Dec 18, 2013

11:28 AM

Not Assigned

Dec 17, 2013

11:27 AM

Not Assigned

Not Assigned

Dec 19, 2013

01:12 PM

Not Assigned

Gold Loan

Patnam Bazar

Page 691: IT Dashboard Dec2013

00:45:54 false false GL Chennai

00:33:38 false false SULUR

Dec 17, 2013

11:32 AM

Dec 17, 2013

01:18 PM

Dec 17, 2013

01:32 PM

Dec 17, 2013

01:18 PM

Not Assigned

PALLAVARAM

Dec 17, 2013

11:46 AM

Not Assigned

Dec 23, 2013

03:26 PM

Dec 21, 2013

11:51 AM

our honey team visit the branch chnage the setting now working fine Dear Sir,  Please Provide  Site Detail Name: Site Detail address: Landmarks: Pin Code: City Name: Contact person Name: Contact Number: Issue in Details

Gold Loan

COIMBATORE

Page 692: IT Dashboard Dec2013

00:25:27 false false GL Mumbai HO

00:07:45 false false CHENNAI Porur

Dec 17, 2013

11:55 AM

Not Assigned

Dec 23, 2013

11:03 AM

Dec 18, 2013

11:28 AM

Not Assigned

Dec 17, 2013

12:13 PM

Not Assigned

Dec 17, 2013

01:36 PM

Dec 17, 2013

12:43 PM

Not Assigned

Gold Loan

Page 693: IT Dashboard Dec2013

00:06:21 false false GL

00:01:38 false false ALL Mumbai HO

00:18:39 false false ALL Mumbai BKC

Dec 17, 2013

12:14 PM

Not Assigned

Dec 19, 2013

03:17 PM

Dec 18, 2013

05:23 PM

i have connect through remote chnage the ip address now dvr connecting and working fine Dear Sir,  Please Provide  Site Detail Name: Site Detail address: Landmarks: Pin Code: City Name: Contact person Name: Contact Number: Issue in Details

Coimbatore

Sai Baba Colony

Dec 17, 2013

12:18 PM

Dec 24, 2013

03:54 PM

Dec 25, 2013

03:54 PM

Dec 24, 2013

03:55 PM

Not Assigned

Dec 17, 2013

12:23 PM

Not Assigned

Dec 21, 2013

01:35 PM

Dec 20, 2013

01:54 PM

Not Assigned

Page 694: IT Dashboard Dec2013

00:13:39 false false GL Mumbai HO

00:00:00 false false

Dec 17, 2013

12:29 PM

Not Assigned

Dec 23, 2013

11:15 AM

Dec 18, 2013

11:28 AM

Not Assigned

Dec 17, 2013

01:33 PM

Not Assigned

Dec 18, 2013

02:48 PM

Dec 17, 2013

02:48 PM

As on 17-12-2013:-Instructed to log a call with TCL vendor on 18002660660.As on 17-12-2013:-Call has been logged with vendor.As on 17-12-2013:-High utilisation identified by vendor, informed user to work with one or two desktop only till

Gold Loan

Haveri NORTH KARNATAKA

P B ROAD - HAVERI

Page 695: IT Dashboard Dec2013

00:00:00 false false MYSORE

00:00:00 false false

Dec 17, 2013

03:09 PM

Not Assigned

Dec 23, 2013

10:41 AM

Dec 21, 2013

12:41 PM

As on 17-12-2013:-Instructed staff to take backup of mails and other required files on D: drive.As on 18-12-2013:-Call has been logged with vendor.As on 20-12-2013:-vendor engg had visited the branch and re-installed the OS.As on

Gold Loan

NANJANGODE

Dec 17, 2013

03:21 PM

Not Assigned

Dec 20, 2013

11:30 AM

Dec 19, 2013

01:30 PM

As on 17-12-2013:-Instructed user to log a call with Wipro on 18002003456.As on 17-12-2013:-call has been logged with vendor.As on 19-12-2013:-Vendor engg had visited and resolved the keyboard issue as

Not Assigned

Not Assigned

Not Assigned

Page 696: IT Dashboard Dec2013

00:19:23 false false GL

00:05:41 false false TIRUPUR

Dec 17, 2013

03:34 PM

Dec 17, 2013

03:56 PM

Dec 20, 2013

03:36 PM

Dec 17, 2013

03:56 PM

Not Assigned

Vijayawada

HANUMAN JUNCTION

Dec 17, 2013

04:29 PM

Not Assigned

Dec 19, 2013

02:30 PM

Dec 18, 2013

04:36 PM

network shareing not allowed in network

Gold Loan

DHARAPURAM ROAD

Page 697: IT Dashboard Dec2013

00:00:00 false false GL Tirupur

00:37:57 false false

Dec 17, 2013

05:01 PM

Not Assigned

Dec 18, 2013

03:01 PM

Not Assigned

Dear all, Thanks for requesting through On line pls go through enclosed number for call log   Toll free no : NUMERIC HELP DESK TOLL FREE NUMBER -  1 800  425 3266 ; 044 - 32982705 : Fax - 044 - 24995760 ; E mail id - [email protected] Pls confirm

Mangalam Road

Dec 17, 2013

05:10 PM

Not Assigned

Dec 19, 2013

03:02 PM

Dec 18, 2013

05:39 PM

i have inform to honey team i have call to branch  connect through ammyy change the ip setting , now working fine

Gold Loan

COIMBATORE

Gandhipuram

Page 698: IT Dashboard Dec2013

00:15:52 false false GL

00:07:55 false false GL

00:08:40 false false GL Guntur

00:24:04 false false ALL Mumbai Kalina

Dec 17, 2013

05:32 PM

Dec 17, 2013

05:51 PM

Dec 18, 2013

05:35 PM

Dec 17, 2013

05:51 PM

Not Assigned

Mangalore

Mangalore

Dec 18, 2013

09:51 AM

Not Assigned

Dec 26, 2013

09:01 AM

Dec 21, 2013

11:09 AM

Not Assigned

Visakhapatnam

Old Gajuwaka

Dec 18, 2013

10:10 AM

Not Assigned

Dec 23, 2013

11:18 AM

Dec 18, 2013

11:27 AM

Not Assigned

Arundalpet

Dec 18, 2013

11:02 AM

Not Assigned

Dec 30, 2013

01:13 PM

Dec 28, 2013

03:37 PM

23-12-13: Call logged in Allied Digital.Change mouse by Allied Digital

Page 699: IT Dashboard Dec2013

02:01:59 false false GL Chennai

00:00:00 false false Roaming

Dec 18, 2013

11:31 AM

Not Assigned

Dec 19, 2013

01:52 PM

Dec 18, 2013

05:54 PM

i have called branch change the ip setting now working fine Dear Sir,  Please Provide  Site Detail Name: Site Detail address: Landmarks: Pin Code: City Name: Contact person Name: Contact Number: Issue in Details  

West mambalam

Dec 18, 2013

11:42 AM

Not Assigned

Not Assigned

Dec 19, 2013

12:41 PM

As on 18-12-2013:-Settings has  been changed in Outlook, provided user with web access, instructed to delete all the unwanted mails and remove from deleted folders, and also from trash folder in server copy, user still facing issue with sending

Gold Loan

BANGALORE

Page 700: IT Dashboard Dec2013

01:51:28 false false Roaming

01:18:21 false false

00:00:00 false false GL Hassan

02:12:38 false false GL Tirupati Chitoor

00:54:11 false false

Dec 18, 2013

11:42 AM

Not Assigned

Dec 26, 2013

09:41 AM

Dec 24, 2013

11:32 AM

Installed Array and all

Distribution

AHMEDABAD

Dec 18, 2013

12:15 PM

Dec 18, 2013

03:57 PM

Not Assigned

Dec 18, 2013

03:58 PM

Not Assigned

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 18, 2013

01:19 PM

Not Assigned

Dec 19, 2013

04:08 PM

Dec 18, 2013

04:08 PM

As on 18-12-2013:-Instructed Branch to check after re-starting the cisco router and POE, incase the issue not resolved then asked them to log a call with TCL vendor.As on 18-12-2013:-Call has been logged with vendor and following up for the resolutions.As on

Hassan Market

Dec 18, 2013

01:42 PM

Not Assigned

Not Assigned

Dec 18, 2013

03:56 PM

Not Assigned

Dec 18, 2013

02:01 PM

Not Assigned

Dec 23, 2013

03:01 PM

Dec 18, 2013

03:55 PM

Not Assigned

Gold Loan

BANGALORE

SHAKALESHPURA

Page 701: IT Dashboard Dec2013

00:00:00 false false GL Mumbai Kalina

00:15:55 false false GL Chennai

00:04:54 false false TIRUPUR

00:35:37 false false GL

Dec 18, 2013

02:34 PM

Not Assigned

Dec 19, 2013

02:34 PM

Not Assigned

Not Assigned

Dec 18, 2013

02:39 PM

Not Assigned

Dec 23, 2013

04:13 PM

Dec 20, 2013

04:29 PM

need to visit the branch and resolve i have visited the branch change the setting now working fine as well cctv

Nanganallur

Dec 18, 2013

02:50 PM

Not Assigned

Not Assigned

Dec 18, 2013

04:49 PM

working on the same i have coordinate branch over phone resolve the issue

Gold Loan

DHARAPURAM ROAD

Dec 18, 2013

03:18 PM

Not Assigned

Dec 18, 2013

04:23 PM

Dec 18, 2013

03:59 PM

Not Assigned

Warangal

Under Bridge Road

Page 702: IT Dashboard Dec2013

00:00:00 false false GL Mysore

00:00:00 false Manisha false ALL BKC

00:15:19 false false GL Tirupati Chitoor

00:00:00 false false Chennai

Dec 18, 2013

04:01 PM

Not Assigned

Dec 20, 2013

10:29 AM

Dec 19, 2013

10:29 AM

As on 18-12-2013:-Call has been logged with vendor.As on 19-12-2013:-Vendor had resolved the issue and now the network is working fine as confirmed by BM.

K R Nagar

Dec 18, 2013

04:10 PM

Not Assigned

Not Assigned

Not Assigned

Mumbai HO

Dec 18, 2013

04:26 PM

Dec 18, 2013

04:48 PM

Not Assigned

Dec 18, 2013

04:48 PM

Not Assigned

Dec 18, 2013

06:04 PM

Not Assigned

Dec 20, 2013

06:00 PM

Dec 19, 2013

07:12 PM

THANKS FOR CONNECTING THROUGH ON LINE PORTAL , YOUR BRANCH HAVE BEEN WORKING THROUGH BB , SO WE COULDN’T CONNECT THAT KYC DRIVE //172.16.103.34/KYCDATA , BUT INSTEAD OF OUR HO HAS PROVIDED ONE FTP FOLDER ACCESS

Gold Loan

Paper Mills Road Branch

Page 703: IT Dashboard Dec2013

01:11:40 false false

01:11:05 false false GL Guntur

00:11:32 false false GL Guntur

00:12:06 false false

00:05:35 false false

Dec 18, 2013

06:11 PM

Dec 19, 2013

10:12 AM

Dec 19, 2013

06:00 PM

Dec 19, 2013

10:11 AM

Not Assigned

Gold Loan

BANGALORE

SHAKALESHPURA

Dec 18, 2013

06:39 PM

Not Assigned

Dec 24, 2013

12:17 PM

Dec 19, 2013

01:28 PM

Not Assigned

Arundalpet

Dec 19, 2013

10:27 AM

Not Assigned

Dec 24, 2013

01:08 PM

Dec 27, 2013

12:00 PM

Not Assigned

Arundalpet

Dec 19, 2013

10:39 AM

Not Assigned

Not Assigned

Dec 20, 2013

01:54 PM

Not Assigned

Gold Loan

COIMBATORE

GANDHIPURAM

Dec 19, 2013

10:46 AM

Not Assigned

Dec 23, 2013

05:54 PM

Dec 20, 2013

06:11 PM

kindly share the ammyy acess to do further I HAVE TAKE REMOTE CHNAGE THE SETTING NOW WORKING FINE .

Gold Loan

COIMBATORE

GANDHIPURAM

Page 704: IT Dashboard Dec2013

00:00:00 false false HASSAN

00:00:00 false false MUMBAI Kalina

00:17:48 false false GL Adilabad

00:14:50 false false Roaming

Dec 19, 2013

10:52 AM

Not Assigned

Dec 20, 2013

12:42 PM

Dec 19, 2013

12:42 PM

As on 19-12-2013:-Call has been logged with vendor.As on 19-12-2013:-The issue has been resolved by vendor and kept the link for

Gold Loan

CHIKAMAGALUR

Dec 19, 2013

11:06 AM

Not Assigned

Dec 20, 2013

09:06 AM

Not Assigned

19/12/13: call has been logged with Honeywell.

Gold Loan

Dec 19, 2013

11:06 AM

Not Assigned

Dec 20, 2013

12:51 PM

Dec 19, 2013

01:09 PM

Not Assigned

Mancherial

Dec 19, 2013

12:15 PM

Not Assigned

Jan 1, 2014

10:35 AM

Dec 24, 2013

12:50 PM

Not Assigned

Gold Loan

HYDERABAD

Page 705: IT Dashboard Dec2013

00:07:52 false false TIRUPUR

00:02:05 false false GL

00:00:00 false false GL

00:39:59 false false GL Tirupati Chitoor

Dec 19, 2013

01:19 PM

Not Assigned

Dec 20, 2013

03:52 PM

Dec 19, 2013

07:05 PM

I have coordinate with branch take remote and share the printer now they can take printer from both system . As well I have inform to them clearly if happened any permission issue we couldn’t support further . they agreed  Reason : as per the group

Gold Loan

DHARAPURAM ROAD

Dec 19, 2013

01:29 PM

Dec 19, 2013

01:34 PM

Dec 23, 2013

01:32 PM

Dec 19, 2013

01:35 PM

Not Assigned

Visakhapatnam

Dondaparthi

Dec 19, 2013

03:33 PM

Not Assigned

Dec 20, 2013

03:33 PM

Not Assigned

Not Assigned

Ahmedabad

Gurukul Road

Dec 19, 2013

03:45 PM

Not Assigned

Dec 24, 2013

03:46 PM

Dec 19, 2013

04:26 PM

Not Assigned

Page 706: IT Dashboard Dec2013

00:00:00 false false MUMBAI BKC

00:08:05 false false GUNTUR

02:17:29 false false ALL Mumbai HO

Dec 19, 2013

04:05 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Collection

Dec 19, 2013

05:12 PM

Not Assigned

Jan 6, 2014

05:37 PM

Jan 1, 2014

10:45 AM

Not Assigned

Gold Loan

PIDUGURALLA

Dec 19, 2013

08:05 PM

Dec 24, 2013

01:14 PM

Dec 25, 2013

10:57 AM

Dec 24, 2013

01:15 PM

Not Assigned

Page 707: IT Dashboard Dec2013

01:25:39 false false GUNTUR

00:55:21 false false GL

01:28:52 false false GL

00:00:00 false false GL

Dec 20, 2013

09:51 AM

Not Assigned

Dec 23, 2013

04:25 PM

Dec 21, 2013

10:51 AM

20-12-2013 :ENGINEER ATTENDED THE CALL AND REPLACED THE HDD AND IT IS WORKING FINE NOW

Gold Loan

Patnam Bazar

Dec 20, 2013

10:22 AM

Dec 20, 2013

03:36 PM

Dec 24, 2013

05:04 PM

Dec 20, 2013

06:54 PM

Not Assigned

Vijayawada

Hanuman Junction

Dec 20, 2013

10:57 AM

Not Assigned

Dec 24, 2013

12:25 PM

Dec 20, 2013

01:54 PM

Not Assigned

Vishakhapatnam

Dondaparthy

Dec 20, 2013

11:01 AM

Dec 20, 2013

04:58 PM

Dec 24, 2013

11:01 AM

Not Assigned

Not Assigned

Visakhapatnam

Dondaparthi

Page 708: IT Dashboard Dec2013

00:04:56 false false GL Guntur

00:52:49 false false GL Salem

00:00:00 false false

00:13:48 false false GL Chennai RO

Dec 20, 2013

11:12 AM

Not Assigned

Dec 23, 2013

09:06 AM

Dec 21, 2013

11:11 AM

Not Assigned

Sattenapalli

Dec 20, 2013

11:33 AM

Not Assigned

Dec 31, 2013

11:21 AM

Dec 30, 2013

02:13 PM

i am working through remoteWE NEED TO BOOK A CALL TO VENDOR . BECASUE THAT PRINTER HAVE HEADER ISSUE HCL PERSON ATTNED THE CALL  RESOLVE THE ISSUE

ALAGAPURAM

Dec 20, 2013

12:14 PM

Not Assigned

Dec 21, 2013

10:31 AM

Dec 20, 2013

12:31 PM

As on 20-12-2013:-Printer Sharing has been done now able to print from second

Gold Loan

BANGALORE

SHAKALESHPURA

Dec 20, 2013

12:25 PM

Not Assigned

Dec 23, 2013

03:18 PM

Dec 20, 2013

03:32 PM

Not Assigned

Page 709: IT Dashboard Dec2013

00:00:00 false false

00:00:00 false false GL mumbai

Dec 20, 2013

12:32 PM

Not Assigned

Dec 21, 2013

03:45 PM

Dec 20, 2013

05:45 PM

As on 20-12-2013:-Call has been logged with HCL and vendor engg at branch to format and re-install the OS.As on 20-12-2013:-OS formatting has been done by vendor engg other settings should be done.As on 20-12-2013:-OS and

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 20, 2013

12:37 PM

Not Assigned

Dec 21, 2013

12:37 PM

Not Assigned

Not Assigned

KALAMBOLI

Page 710: IT Dashboard Dec2013

00:08:19 false false GL Guntur

00:31:01 false false GL Chennai

Dec 20, 2013

01:34 PM

Not Assigned

Dec 20, 2013

02:36 PM

Dec 20, 2013

01:44 PM

Not Assigned

Vinukonda

Dec 20, 2013

02:20 PM

Not Assigned

Dec 23, 2013

03:28 PM

Dec 20, 2013

06:09 PM

PLS CALL ME ALONG WITH AMMYYI HAVE TAKE REMOTE CHNAGE THE SETTING NOW PRINTER WORKING FINE THEY CAN GET PRINTER FROM BOTH SYSTEM . AS WELL I HAVE INFORM TO THEM TO AVIOD IN FUTURE . IF HAPPANED ANY ISSUE WITH PRINTER  GO

Anna nagar East

Page 711: IT Dashboard Dec2013

00:00:00 false false

00:03:16 false false TIRUPATI

Dec 20, 2013

02:31 PM

Not Assigned

Dec 21, 2013

12:31 PM

Not Assigned

As on 20-12-2013:-Initiative has been taken to raise the PO for the Epson printer head replacement.As on 23-12-2013;-Following up with HO team for the PO release.As on 26-12-2013:- PO will be released from CO today and following up with vendor

Gold Loan

BANGALORE

SHAKALESHPURA

Dec 20, 2013

02:55 PM

Not Assigned

Dec 23, 2013

03:05 PM

Dec 21, 2013

11:08 AM

Not Assigned

Gold Loan

SUNDARAYYAR STREET

Page 712: IT Dashboard Dec2013

00:00:00 false false GL Mumbai HO

00:00:00 false false GL Mumbai HO

Dec 20, 2013

03:49 PM

Not Assigned

Dec 25, 2013

03:49 PM

Not Assigned

Not Assigned

Dec 20, 2013

04:08 PM

Not Assigned

Dec 25, 2013

04:08 PM

Not Assigned

Not Assigned

Page 713: IT Dashboard Dec2013

00:00:00 false false GL Mumbai HO

00:00:00 false false

00:00:00 false false MYSORE Roaming

Dec 20, 2013

04:31 PM

Not Assigned

Dec 25, 2013

04:31 PM

Not Assigned

Not Assigned

Dec 20, 2013

05:41 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

GOLD LOAN

Bangalore

Jeevanbheema Nagar (02005)

Dec 20, 2013

05:46 PM

Not Assigned

Dec 21, 2013

06:00 PM

Dec 20, 2013

06:17 PM

As on 20-12-2013:-IE has been downgraded and able to work with user.

Gold Loan

Page 714: IT Dashboard Dec2013

00:00:00 false false GL

00:04:21 false false GL Guntur

00:00:00 false false GL

00:00:00 false false GL

00:00:00 false false GL

Dec 20, 2013

05:47 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

BTM Layout

Dec 20, 2013

05:55 PM

Not Assigned

Dec 26, 2013

10:40 AM

Dec 21, 2013

10:45 AM

Not Assigned

Arundalpet

Dec 20, 2013

06:06 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Sultanpalya

Dec 20, 2013

06:18 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Kammanahalli

Dec 20, 2013

06:21 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Kammanahalli

Page 715: IT Dashboard Dec2013

01:00:59 false false

00:51:26 false false GL

00:36:25 false false GL

Dec 21, 2013

09:35 AM

Not Assigned

Not Assigned

Dec 21, 2013

10:36 AM

Not Assigned

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 21, 2013

09:50 AM

Not Assigned

Dec 25, 2013

09:50 AM

Dec 21, 2013

10:42 AM

Not Assigned

Vijayawada

Hanuman Junction

Dec 21, 2013

10:07 AM

Dec 21, 2013

10:44 AM

Dec 25, 2013

10:07 AM

Dec 21, 2013

10:44 AM

Not Assigned

Vishakhapatnam

Dondaparthy

Page 716: IT Dashboard Dec2013

00:00:00 false false

00:00:00 false false GL

00:00:00 false false GL

Dec 21, 2013

10:33 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

BANGALORE

HOSA ROAD

Dec 21, 2013

10:56 AM

Not Assigned

Dec 23, 2013

12:36 PM

Dec 21, 2013

12:36 PM

As on 21-12-2013:-Due to planned maintenance activity link will be down between 8:00 to 12:00pm.As on 21-12-2013:-The maintenance activity has been completed and link is available from 10:30 AM onwards as confirmed by

Bangalore

Rajaji Nagar

Dec 21, 2013

02:29 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Sultanpalya

Page 717: IT Dashboard Dec2013

00:00:00 false false GL

01:52:44 false false GL

Dec 21, 2013

03:03 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Sulthanapalya

Dec 21, 2013

04:07 PM

Not Assigned

Dec 24, 2013

11:08 AM

Dec 23, 2013

03:01 PM

As on 23-12-2013:-Instructed staff to log a call with HCL on 18604251801 and share the call#As on 23-12-2013:-Call has been logged with vendor and engg will be attending the mentioned call.As on 23-12-2013:-The

Mangalore

Kaikamba

Page 718: IT Dashboard Dec2013

00:00:00 false false CHENNAI

00:00:00 false false

01:16:38 false false GL

Dec 21, 2013

04:51 PM

Not Assigned

Not Assigned

Not Assigned

DEAR CHANDARAN, AS PER YOUR REQUEST WE COULDN’T MAP K DRIVE TO YOUR BRANCH  DUE TO NON MPLS , YOUR BRANCH HAVE BEEN WORKING TROUGH BB , SO PLS CONNECT AND CHECK THROUGH ENCLOSED FTP SERVER ftp:\\119.226.127.40

Gold Loan

PUDUR AMBATTUR

Dec 21, 2013

05:58 PM

Dec 21, 2013

06:34 PM

Dec 23, 2013

06:00 PM

Not Assigned

Not Assigned

Gold Loan

COIMBATORE

PN PUDUR

Dec 23, 2013

09:26 AM

Dec 23, 2013

10:53 AM

Not Assigned

Dec 23, 2013

10:53 AM

Not Assigned

Bangalore

Sulthanpalya

Page 719: IT Dashboard Dec2013

01:07:48 false false

00:37:56 false false GL

00:26:16 false false

00:06:46 false false GL Guntur

Dec 23, 2013

09:35 AM

Not Assigned

Not Assigned

Dec 23, 2013

11:00 AM

Not Assigned

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 23, 2013

10:05 AM

Dec 23, 2013

10:59 AM

Not Assigned

Dec 23, 2013

10:59 AM

Not Assigned

Bangalore

Hosa Road

Dec 23, 2013

10:16 AM

Not Assigned

Not Assigned

Dec 23, 2013

10:56 AM

Not Assigned

Gold Loan

COIMBATORE

GANDHIPURAM

Dec 23, 2013

10:48 AM

Dec 23, 2013

10:55 AM

Dec 23, 2013

11:48 AM

Dec 23, 2013

10:55 AM

Not Assigned

Vinukonda

Page 720: IT Dashboard Dec2013

00:00:00 false false BUNDER

00:06:10 false false ERODE Roaming

Dec 23, 2013

11:16 AM

Not Assigned

Dec 24, 2013

09:39 AM

Dec 23, 2013

11:39 AM

As on 23-12-2013:-Settings made and now branch able to view the CCTV from client software

Gold Loan

MANGALORE

Dec 23, 2013

11:29 AM

Not Assigned

Dec 26, 2013

04:01 PM

Dec 24, 2013

04:08 PM

PLS CALL ME OR SHARE AMMYY ID ,pls confirm what is the issue ?  as per our telephone dissucstion you requst postmaster acess  , but you have rasie the requst is mail not working ,pls do understand the issue  as well do clarify the same

Distribution

Page 721: IT Dashboard Dec2013

01:52:43 false false GL Mumbai HO

00:55:17 false false

00:09:46 false false GL

Dec 23, 2013

01:30 PM

Not Assigned

Jan 2, 2014

01:06 PM

Dec 28, 2013

02:59 PM

As discussed, same is resolved .

Dec 23, 2013

02:32 PM

Dec 23, 2013

03:29 PM

Not Assigned

Dec 23, 2013

03:29 PM

Not Assigned

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 23, 2013

03:47 PM

Dec 23, 2013

03:59 PM

Dec 28, 2013

03:49 PM

Dec 23, 2013

03:59 PM

Not Assigned

BANGALORE

RAJAJI NAGAR

Page 722: IT Dashboard Dec2013

00:53:30 false Installed false ALL Mumbai HO

00:51:00 false false ALL Mumbai HO

00:45:36 false false Common MUMBAI BKC

00:44:14 false false Common MUMBAI BKC

00:33:01 false false TIRUPUR

Dec 23, 2013

04:01 PM

Not Assigned

Dec 24, 2013

03:06 PM

Dec 23, 2013

06:49 PM

Dec 23, 2013

04:02 PM

Not Assigned

Dec 28, 2013

10:41 AM

Dec 27, 2013

11:32 AM

Resolved problem vendor

Dec 23, 2013

04:08 PM

Not Assigned

Dec 24, 2013

05:14 PM

Dec 23, 2013

06:48 PM

Uninstalled ie11

Dec 23, 2013

04:09 PM

Not Assigned

Dec 25, 2013

12:08 PM

Dec 24, 2013

12:52 PM

24-12-13: resolved. the same has been confirme

Dec 23, 2013

04:21 PM

Not Assigned

Dec 26, 2013

09:12 AM

Dec 24, 2013

09:45 AM

I HAVE CONNECT THROUGH REMOTE RESOLVE THE ISSUE SOLUTION IS : I HAVE CREAT NEW .PST AND CHANGE THE DELIVERY LOCATION  NOW USER MAIL ID HAVE BEEN WORKING FINE SOLUTION DATE : 23/12/2013  TIME 7.30

Gold Loan

AVINASHI ROAD

Page 723: IT Dashboard Dec2013

00:22:33 false false MYSORE

00:00:18 false false GL Mumbai HO

Dec 24, 2013

09:42 AM

Not Assigned

Not Assigned

Dec 24, 2013

10:12 AM

Not Assigned

Gold Loan

NANJANGODE

Dec 24, 2013

10:10 AM

Not Assigned

Jan 2, 2014

02:13 PM

Dec 28, 2013

02:13 PM

As discussed ,the same has been closed .

Page 724: IT Dashboard Dec2013

00:00:00 false false HASSAN Roaming

00:21:19 false false

00:26:38 false false GL

Dec 24, 2013

11:32 AM

Not Assigned

Dec 26, 2013

03:27 PM

Dec 24, 2013

05:27 PM

As on 24-12-2013:-Installed MSO, IE9 patches, Adobe reader, Open office, WinRAR, copied ammy, teamviewer etc.As on 24-12-2013:-Hostname changed, added to domain, user profile created.As on 24-12-2013:-necessary settings and mail configur

Gold Loan

Dec 24, 2013

11:51 AM

Not Assigned

Dec 28, 2013

09:09 AM

Dec 27, 2013

11:30 AM

resolved problem by honnywell 26122013

Gold Loan

AHMEDABAD

GURUKUL ROAD

Dec 24, 2013

11:54 AM

Dec 24, 2013

12:25 PM

Dec 27, 2013

12:01 PM

Dec 24, 2013

12:28 PM

Not Assigned

Hyderabad

Malkajgiri

Page 725: IT Dashboard Dec2013

00:01:31 false false ALL Mumbai Kalina

00:11:37 false false GL Attapur

01:18:42 false false

Dec 24, 2013

12:13 PM

Not Assigned

Dec 28, 2013

11:33 AM

Dec 27, 2013

11:34 AM

Problem not in our end.

Dec 24, 2013

01:06 PM

Not Assigned

Dec 27, 2013

01:06 PM

Dec 24, 2013

01:18 PM

Not Assigned

Hyderabad

Dec 24, 2013

01:26 PM

Not Assigned

Dec 26, 2013

02:37 PM

Dec 24, 2013

03:56 PM

Not Assigned

Gold Loan

BANGALORE

JEEVAN BHIMA NAGAR

Page 726: IT Dashboard Dec2013

00:00:00 false false

00:04:48 false false GL NA

00:04:27 false false GL Guntur

10:22:32 false false GL Guntur

Dec 24, 2013

02:57 PM

Not Assigned

Dec 27, 2013

10:38 AM

Dec 26, 2013

10:38 AM

As on 24-12-2013:-Call has been logged with vendor.As on 24-12-2013:-Escalated call with Vendor for the resolutions.As on 26-12-2013:-Vendor engg available at site and working on the reported issue.As on 26-12-2013:-Vendor engg had

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 24, 2013

03:15 PM

Dec 24, 2013

03:21 PM

Dec 27, 2013

03:16 PM

Dec 24, 2013

03:21 PM

Not Assigned

Hyderabad

Dec 24, 2013

03:25 PM

Not Assigned

Dec 31, 2013

03:00 PM

Dec 26, 2013

03:05 PM

Rectification done by ops team.

Arundalpet

Dec 24, 2013

06:15 PM

Not Assigned

Dec 30, 2013

01:42 PM

Dec 26, 2013

03:04 PM

The same is rectified by OPs team.

Arundalpet

Page 727: IT Dashboard Dec2013

10:22:25 false false GL

Dec 26, 20 Not Assign Not Assign Dec 26, 20 00:02:37 false Not Assign false GL Hubli Kopikar RoDec 26, 20 Not Assign Dec 26, 20 Not Assign 00:00:00 false VENDOR ATfalse Gold Loan SALEM Park RoadDec 26, 20 Not Assign Not Assign Dec 26, 20 00:02:36 false Not Assign false GL Hubli Kopikar RoDec 26, 20 Not Assign Jan 2, 201 Dec 28, 20 00:09:04 false As discussefalse GL Mumbai HODec 26, 20 Dec 26, 20 Dec 27, 20 Dec 26, 20 00:05:04 false Not Assign false GL Chittoor SundarayyaDec 26, 20 Not Assign Dec 27, 20 Dec 26, 20 00:01:49 false Not Assign false Gold Loan Haveri NO P B ROAD -Dec 26, 20 Dec 26, 20 Not Assign Dec 26, 20 00:05:22 false Not Assign false Gold Loan MYSORE CHANAPATDec 26, 20 Not Assign Dec 30, 20 Dec 28, 20 00:06:35 false Map Drive false GL VADODARARAOPURADec 26, 20 Not Assign Dec 26, 20 Dec 26, 20 00:25:17 false Not Assign false GL Chennai KarayanchaDec 26, 20 Not Assign Dec 27, 20 Dec 26, 20 00:00:00 false As on 26-12false Gold Loan NORTH KA SHIMOGADec 26, 20 Not Assign Dec 28, 20 Dec 27, 20 00:00:00 false As on 26-12false GL Bangalore Sultanpaly

Not Assigned false Resolved false Distribution

0:00:00 0 0 Gold Loan MYSORE Roaming

0:06:42 0 0 GL Guntur

0:21:42 0 0 GL Mumbai HO

0:27:01 0 0 GL Mumbai HO

0:00:00 0 0 GL Guntur Arundalpet

Dec 24, 2013

06:21 PM

Not Assigned

Dec 27, 2013

06:00 PM

Dec 27, 2013

11:58 AM

26-12-2013 :Informed to the vendor by mail

Vijayawada

Patnam Bazar

Dec 26, 2013 03:11

PM

Not Assigned

Dec 27, 2013 01:11

PM

Not Assigned

As on 26-12-2013:-Call has been logged with vendor, and awaiting for the engg visit to resolve the laptop exhaust fan issue.As on 26-12-2013:-Vendor engg had attended and found CPU Exhaust fan gone faulty and demanded for the spare.As on 28-12-2013:-Call has been escalated with vendor.As on 31-12-2013:-Vendor had raised MR for the replacement.

Dec 26, 2013 03:12

PM

Not Assigned

Dec 26, 2013 04:44

PM

Dec 26, 2013 03:51

PM

Not Assigned

Mangalagiri

Dec 26, 2013 04:17

PM

Not Assigned

Jan 2, 2014 02:18 PM

Dec 28, 2013 02:40

PM

As discussed ,the entries have been passed thus closing the call.

Dec 26, 2013 05:17

PM

Not Assigned

Jan 2, 2014 02:12 PM

Dec 28, 2013 02:39

PM

As discussed, entry have been passed thus closing the call.

Dec 26, 2013 06:01

PM

Not Assigned

Jan 2, 2014 02:37 PM

Dec 28, 2013 02:37

PM

Dear Venkat,OPs team has done the needful,in case of any clarification please contact ops team.

Page 728: IT Dashboard Dec2013

00:00:00 false false HARIHAR

00:00:00 false false GL Guntur Roaming

00:00:00 false false GL Mumbai HO

Dec 27, 2013

10:08 AM

Not Assigned

Dec 28, 2013

12:51 PM

Dec 27, 2013

12:51 PM

As on 27-12-2013:-Call has been logged with vendor and awaiting for the resolutions.As on 27-12-2013:-Link is up now and instructed branch to observe in case of any issue will take it up the

Gold Loan

NORTH KARNATAKA

Dec 27, 2013

11:00 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 27, 2013

11:12 AM

Not Assigned

Jan 1, 2014

11:12 AM

Not Assigned

Not Assigned

Page 729: IT Dashboard Dec2013

00:00:00 false false

00:19:07 false false ALL Mumbai HO

00:00:00 false false Common MUMBAI BKC

00:00:00 false false GL

00:00:00 false false Roaming

Dec 27, 2013

11:21 AM

Not Assigned

Dec 28, 2013

02:44 PM

Dec 27, 2013

02:44 PM

As on 27-12-2013:-Instructed BM to log call with TCL on 18002660660.As on 27-12-2013:-Call has been logged with vendor.As on 27-12-2013:-The

Gold Loan

BANGALORE

SHAKALESHPURA

Dec 27, 2013

11:23 AM

Dec 30, 2013

06:07 PM

Dec 31, 2013

05:40 PM

Dec 30, 2013

06:08 PM

Not Assigned

Dec 27, 2013

11:34 AM

Not Assigned

Dec 28, 2013

11:34 AM

Not Assigned

Not Assigned

Dec 27, 2013

12:04 PM

Not Assigned

Not Assigned

Dec 27, 2013

12:12 PM

Hyderabad

A S Rao Nagar

Dec 27, 2013

12:05 PM

Not Assigned

Dec 28, 2013

10:12 AM

Dec 27, 2013

12:12 PM

Gold Loan

HYDERABAD

Page 730: IT Dashboard Dec2013

00:00:00 false false ALL Roaming

00:00:00 false false GL Attapur

00:00:00 false false GL Adilabad

00:00:00 false false

00:05:19 false false GL Mumbai HO

Dec 27, 2013

12:07 PM

Not Assigned

Jan 1, 2014

05:46 PM

Jan 1, 2014

10:46 AM

27-12-2013 :Logged the issue with Wipro 27-12-2013 :changed the new hdd and put as on hold

Vijayawada

Dec 27, 2013

12:08 PM

Not Assigned

Not Assigned

Dec 27, 2013

12:12 PM

Hyderabad

Dec 27, 2013

12:09 PM

Not Assigned

Dec 28, 2013

10:12 AM

Dec 27, 2013

12:12 PM

Mancherial

Dec 27, 2013

12:11 PM

Not Assigned

Not Assigned

Dec 27, 2013

12:12 PM

Gold Loan

VIJAYAWADA

AJITH SINGH NAGAR

Dec 27, 2013

12:46 PM

Not Assigned

Jan 2, 2014

02:33 PM

Dec 28, 2013

02:38 PM

As discussed ,the entries have been passed thus closing the call.

Page 731: IT Dashboard Dec2013

00:00:00 false false MYSORE

00:12:04 false false GL Cuddapa

Dec 27, 2013

12:53 PM

Not Assigned

Dec 30, 2013

11:07 AM

Dec 28, 2013

11:07 AM

As on 27-12-2013:-Instructed branch staff to check the IE settings, as of now there is no power at branch and will check and confirm IE version and also the standard settings.As on 28-12-2013:-As of now there is no pledge happened branch will

Gold Loan

K R NAGAR

Dec 27, 2013

01:35 PM

Not Assigned

Dec 28, 2013

01:00 PM

Dec 27, 2013

03:12 PM

Not Assigned

Apsara Circle

Page 732: IT Dashboard Dec2013

00:00:00 false false GL Mumbai HO

01:17:41 false false ALL Mumbai HO

00:08:48 false false GUNTUR

Dec 27, 2013

02:23 PM

Not Assigned

Jan 1, 2014

02:23 PM

Not Assigned

Not Assigned

Dec 27, 2013

02:30 PM

Dec 30, 2013

06:12 PM

Dec 31, 2013

04:42 PM

Dec 30, 2013

06:12 PM

Not Assigned

Dec 27, 2013

03:39 PM

Not Assigned

Jan 3, 2014

05:37 PM

Jan 1, 2014

10:46 AM

Not Assigned

Gold Loan

PIDUGURALLA

Page 733: IT Dashboard Dec2013

00:00:00 false false TIRUPUR

00:52:12 false false GL Mumbai Kalina

00:08:22 false false GL Guntur

00:00:00 false false

00:00:00 false false GL HYD RO

Dec 27, 2013

03:45 PM

Not Assigned

Dec 30, 2013

03:45 PM

Not Assigned

Not Assigned

Gold Loan

AVINASHI ROAD

Dec 27, 2013

04:32 PM

Not Assigned

Jan 3, 2014

04:06 PM

Jan 2, 2014

04:58 PM

Add dns entry and change the ip address

Dec 27, 2013

05:15 PM

Not Assigned

Jan 2, 2014

02:27 PM

Dec 28, 2013

02:35 PM

Dear Branch,Operation team has done the needful, please check with ops team in case of any clarification.

Arundalpet

Dec 28, 2013

10:02 AM

Not Assigned

Dec 30, 2013

10:02 AM

Not Assigned

Not Assigned

Operations

BANGALORE

JEEVAN BHEEMA NAGAR

Dec 28, 2013

10:45 AM

Not Assigned

Jan 1, 2014

10:45 AM

Not Assigned

Not Assigned

Hyderabad

Page 734: IT Dashboard Dec2013

01:07:54 false false GL Mumbai HO

00:56:27 false false GL Mumbai HO

00:00:00 false false GL

00:00:00 false false GL Mysore

Dec 28, 2013

11:02 AM

Not Assigned

Dec 30, 2013

04:31 PM

Dec 28, 2013

05:39 PM

Reset Password

Dec 28, 2013

11:12 AM

Not Assigned

Jan 2, 2014

01:37 PM

Dec 28, 2013

02:34 PM

As discussed ,The same is resolved.

Dec 28, 2013

11:13 AM

Not Assigned

Jan 1, 2014

11:13 AM

Not Assigned

Not Assigned

Visakhapatnam

Seethammadhara

Dec 28, 2013

11:16 AM

Not Assigned

Dec 30, 2013

09:16 AM

Not Assigned

As on 28-12-2013:-Call has been logged with vendor.

Channapatna

Page 735: IT Dashboard Dec2013

00:07:43 false false GL

00:00:00 false false MUMBAI Kalina

00:00:00 false false

false false GL Chennai

Dec 28, 2013

12:00 PM

Dec 28, 2013

03:29 PM

Not Assigned

Dec 28, 2013

03:36 PM

Reset Password

Bangalore

Sulthanapalya

Dec 28, 2013

12:01 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

Dec 28, 2013

12:35 PM

Not Assigned

Not Assigned

Not Assigned

Gold Loan

BANGALORE

K R PURAM

Dec 28, 2013

12:40 PM

Not Assigned

Not Assigned

Dec 30, 2013

02:12 PM

00:00:0-1

I HAE TOOK REMOTE CHECK THE LOCAL SETTING AND RESOLVE THE ISSUE .NOW THEY CAN ACESS K DRIVE

PALLAVARAM

Page 736: IT Dashboard Dec2013

00:00:00 false false GL YSR Badvel

00:05:31 false false

00:02:13 false false

Dec 28, 2013

01:06 PM

Not Assigned

Jan 1, 2014

01:06 PM

Not Assigned

Not Assigned

Dec 28, 2013

01:09 PM

Dec 28, 2013

05:38 PM

Jan 1, 2014

05:33 PM

Dec 28, 2013

05:38 PM

Reset Password

Gold Loan

VIJAYAWADA

BESANT ROAD

Dec 28, 2013

01:14 PM

Not Assigned

Not Assigned

Dec 28, 2013

03:34 PM

Password Reset.

Gold Loan

VIJAYAWADA

PANJA CENTER

Page 737: IT Dashboard Dec2013

00:00:00 false false GL

00:00:00 false false GL Chennai

00:00:00 false false TIRUPUR

00:00:00 false false GL

Dec 28, 2013

01:17 PM

Not Assigned

Dec 30, 2013

01:17 PM

Not Assigned

Not Assigned

Hyderabad

Bala Nagar

Dec 28, 2013

01:21 PM

Not Assigned

Dec 30, 2013

06:00 PM

Not Assigned

Not Assigned

Arumbakkam

Dec 28, 2013

02:21 PM

Not Assigned

Dec 30, 2013

06:00 PM

Not Assigned

Not Assigned

Gold Loan

AVINASHI ROAD

Dec 28, 2013

02:23 PM

Not Assigned

Dec 30, 2013

02:23 PM

Not Assigned

Not Assigned

Hyderabad

Bala Nagar

Page 738: IT Dashboard Dec2013

00:00:00 false false

00:00:00 false false TIRUPATI

00:00:00 false false GL

00:00:00 false false TIRUPATI

00:00:00 false false GL Chennai

Dec 28, 2013

02:26 PM

Not Assigned

Jan 1, 2014

02:26 PM

Not Assigned

Not Assigned

Gold Loan

VIJAYAWADA

BESANT ROAD

Dec 28, 2013

02:48 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

SUNDARAYYAR STREET

Dec 28, 2013

02:48 PM

Not Assigned

Dec 30, 2013

02:48 PM

Not Assigned

Not Assigned

Bangalore

Udayanagar

Dec 28, 2013

03:14 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

SUNDARAYYAR STREET

Dec 28, 2013

03:30 PM

Not Assigned

Dec 30, 2013

06:00 PM

Not Assigned

Not Assigned

Teynampet

Page 739: IT Dashboard Dec2013

00:00:00 false false

03:14:01 false false GL Hassan

00:00:00 false false GL

00:00:00 false false GL Guntur

Dec 28, 2013

03:49 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

VIJAYAWADA

AJITH SINGH NAGAR

Dec 28, 2013

03:55 PM

Not Assigned

Dec 31, 2013

12:41 PM

Dec 30, 2013

05:55 PM

As on 30-12-2013:-Checking with team for the rename existing folder with correct spelling and also map to the user ids.As on 30-12-2013:-The reported issue has been

Chennarayapatna

Dec 28, 2013

04:10 PM

Not Assigned

Dec 30, 2013

04:10 PM

Not Assigned

Not Assigned

Mangalore

Kundapura

Dec 28, 2013

05:07 PM

Not Assigned

Jan 2, 2014

05:07 PM

Not Assigned

Not Assigned

Arundalpet

Page 740: IT Dashboard Dec2013

00:00:00 false false GL

00:00:00 false false HARIHAR

00:22:59 false false GL

Dec 28, 2013

06:32 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Bangalore

Sultanpalya

Dec 30, 2013

09:28 AM

Not Assigned

Dec 30, 2013

04:28 PM

Not Assigned

As on 30-12-2013:-Call has been logged with vendor.As on 31-12-2013:-Following up with vendor.As on 01-01-2014:-Escalated the call with vendor.As on 02-01-2014:-Vendor will check with the branch and arrange for FE to attend this

Gold Loan

NORTH KARNATAKA

Dec 30, 2013

09:43 AM

Not Assigned

Jan 2, 2014

10:17 AM

Dec 30, 2013

10:40 AM

Not Assigned

Visakhapatnam

Dondaparthi

Page 741: IT Dashboard Dec2013

00:17:27 false false GL

00:10:10 false false GUNTUR

00:00:46 false false

00:06:24 false false GL Roaming

Dec 30, 2013

09:48 AM

Not Assigned

Jan 2, 2014

10:21 AM

Dec 30, 2013

10:39 AM

Not Assigned

Visakhapatnam

Dondaparthy

Dec 30, 2013

09:57 AM

Not Assigned

Jan 6, 2014

10:08 AM

Jan 3, 2014

12:17 PM

Not Assigned

Gold Loan

CHILAKALURIPET

Dec 30, 2013

10:06 AM

Not Assigned

Jan 2, 2014

10:21 AM

Dec 30, 2013

10:22 AM

Not Assigned

Gold Loan

Visakhapatnam

Vizianagaram

Dec 30, 2013

10:16 AM

Not Assigned

Dec 31, 2013

10:25 AM

Dec 30, 2013

10:31 AM

Not Assigned

Vijayawada

Page 742: IT Dashboard Dec2013

00:06:02 false false GL Chittoor

00:00:00 false false HARIHAR

00:00:00 false false ALL

00:00:00 false false GUNTUR

Dec 30, 2013

10:16 AM

Not Assigned

Jan 2, 2014

10:23 AM

Dec 30, 2013

10:29 AM

Not Assigned

Sundarayyar Street

Dec 30, 2013

10:50 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

NORTH KARNATAKA

Dec 30, 2013

10:52 AM

Not Assigned

Jan 2, 2014

10:52 AM

Not Assigned

Not Assigned

Hyderabad

Not Assigned

Dec 30, 2013

10:54 AM

Not Assigned

Jan 2, 2014

10:54 AM

Not Assigned

Not Assigned

Gold Loan

Patnam Bazar

Page 743: IT Dashboard Dec2013

00:00:00 false false GL Mysore Bidadi

00:00:00 false false ALL Mumbai BKC

01:25:58 false false Common MUMBAI BKC

Dec 30, 2013

11:10 AM

Not Assigned

Dec 31, 2013

11:10 AM

Not Assigned

Not Assigned

Dec 30, 2013

11:11 AM

Not Assigned

Dec 31, 2013

11:11 AM

Not Assigned

Not Assigned

Dec 30, 2013

11:43 AM

Not Assigned

Dec 31, 2013

12:06 PM

Dec 30, 2013

01:32 PM

Not Assigned

Page 744: IT Dashboard Dec2013

00:00:00 false false GL Mysore

00:12:40 false false GL Mysore

Dec 30, 2013

12:00 PM

Not Assigned

Jan 3, 2014

02:30 PM

Jan 2, 2014

02:30 PM

As on 30-12-2013:-Call has been logged with vendor.As on 31-12-2013:-Escalated call with vendor and following up for the resolutions, temporarily arranged data card to use at branch.As on 01-01-2014:-Informed user to check and

Mandimohalla

Dec 30, 2013

01:15 PM

Not Assigned

Jan 3, 2014

12:05 PM

Jan 2, 2014

02:18 PM

As on 30-12-2013:-Call has been logged with vendor.As on 01-01-2014:-Following up with vendor for the resolutions, today vendor engg expected at branch to check for the issue reported.As on 01-01-2014:-Vendor engg had attended the call

K R Nagar

Page 745: IT Dashboard Dec2013

00:46:07 false false ALL Mumbai BKC

00:00:00 false false GL Chennai

00:00:00 false false TIRUPUR

00:08:15 false false ALL Mumbai HO

00:00:00 false false GL

00:00:00 false false GL Mumbai

00:00:00 false false GL Guntur

Dec 30, 2013

01:54 PM

Not Assigned

Dec 31, 2013

05:13 PM

Dec 30, 2013

07:11 PM

Installed office 2013

Dec 30, 2013

01:54 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Villivakkam

Dec 30, 2013

02:38 PM

Not Assigned

Dec 31, 2013

02:38 PM

Not Assigned

Not Assigned

Gold Loan

DHARAPURAM ROAD

Dec 30, 2013

03:40 PM

Dec 31, 2013

05:57 PM

Jan 1, 2014

05:49 PM

Dec 31, 2013

05:58 PM

Not Assigned

Dec 30, 2013

03:53 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Vijayawada

Besant Road

Dec 30, 2013

04:23 PM

Not Assigned

Dec 31, 2013

04:23 PM

Not Assigned

Not Assigned

New Panvel

Dec 30, 2013

05:54 PM

Not Assigned

Jan 3, 2014

05:54 PM

Not Assigned

Not Assigned

Arundalpet

Page 746: IT Dashboard Dec2013

00:00:00 false false GL Guntur

00:48:05 false false ALL Mumbai HO

00:04:07 false false GL Mumbai

00:09:47 false false ALL Mumbai BKC

00:00:00 false false GL Mysore

Dec 30, 2013

06:17 PM

Not Assigned

Jan 3, 2014

06:00 PM

Not Assigned

Not Assigned

Arundalpet

Dec 30, 2013

06:48 PM

Dec 31, 2013

06:00 PM

Jan 1, 2014

05:11 PM

Dec 31, 2013

06:01 PM

Not Assigned

Dec 31, 2013

09:42 AM

Dec 31, 2013

09:47 AM

Not Assigned

Dec 31, 2013

09:46 AM

Not Assigned

New Panvel

Dec 31, 2013

10:06 AM

Not Assigned

Jan 2, 2014

05:50 PM

Jan 1, 2014

06:22 PM

Now its working fine.

Dec 31, 2013

10:30 AM

Not Assigned

Jan 1, 2014

09:28 AM

Dec 31, 2013

11:28 AM

As on 31-12-2013:-Instructed BM to switch off the mains and take the help of local electricians to resolve the issue.As on 31-12-2013:-The issue has been resolved after local electrician attended the issue by replacin

K R Nagar

Page 747: IT Dashboard Dec2013

00:00:00 false false

00:00:00 false false GL Mumbai HO

00:00:00 false false GL Mysore

00:00:00 false false

00:00:00 false false GL Cuddapa

Dec 31, 2013

10:34 AM

Not Assigned

Jan 1, 2014

11:02 AM

Dec 31, 2013

11:02 AM

As on 31-12-2013:-IE has been downgraded to 9 version.

Gold Loan

NORTH KARNATAKA

P B ROAD - HAVERI

Dec 31, 2013

10:36 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 31, 2013

11:05 AM

Not Assigned

Jan 1, 2014

11:06 AM

Dec 31, 2013

11:06 AM

As on 31-12-2013:-Downgraded IE with 9

Mandimohalla

Dec 31, 2013

11:43 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Gold Loan

NORTH KARNATAKA

SHIMOGA

Dec 31, 2013

11:59 AM

Not Assigned

Jan 3, 2014

11:59 AM

Not Assigned

Not Assigned

Apsara Circle

Page 748: IT Dashboard Dec2013

00:00:00 false false GL Hassan

02:01:55 false false ALL Mumbai BKC

00:00:00 false false GL Mumbai HO

00:51:36 false false GL Mysore Mandya

00:26:41 false false GL Vizag

00:00:00 false false GL Chennai

Dec 31, 2013

01:16 PM

Not Assigned

Jan 1, 2014

03:47 PM

Dec 31, 2013

03:47 PM

As on 31-12-2013:-Call has been logged with vendor.As on 31-12-2013:-The issue has been resolved

Hassan Market

Dec 31, 2013

03:56 PM

Not Assigned

Jan 2, 2014

03:58 PM

Jan 1, 2014

06:22 PM

Restore on Laptop

Dec 31, 2013

04:06 PM

Not Assigned

Jan 1, 2014

02:06 PM

Not Assigned

Complaint Number-8503779818

Dec 31, 2013

05:07 PM

Not Assigned

Not Assigned

Jan 1, 2014

03:12 PM

As on 01-01-2014:- Team is working for the issue reported.

Dec 31, 2013

05:31 PM

Jan 1, 2014

10:45 AM

Jan 4, 2014

10:18 AM

Jan 1, 2014

10:45 AM

Not Assigned

SRUNGAVARAPU KOTA

Dec 31, 2013

06:42 PM

Not Assigned

Jan 1, 2014

06:00 PM

Not Assigned

Not Assigned

Villivakkam

Page 749: IT Dashboard Dec2013

00:00:00 false false GLDec 31, 2013

07:21 PM

Not Assigned

Jan 3, 2014

06:00 PM

Not Assigned

Not Assigned

Hyderabad

A S Rao Nagar

Page 750: IT Dashboard Dec2013

Vendor

true

false

true

true

true

false

true

false

true

Vendor Case ID

Response

DueBy Time

First Respon

se Overdu

e Not Assigned

Not Assigned

Dec 2, 2013

11:00 AM

Not Assigned

Not Assigned

Dec 2, 2013

11:14 AM

Not Assigned

Not Assigned

Dec 2, 2013

11:37 AM

Not Assigned

Not Assigned

Dec 2, 2013

02:42 PM

Not Assigned

Not Assigned

Dec 2, 2013

12:07 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 2, 2013

12:26 PM

Not Assigned

Not Assigned

Dec 5, 2013

03:11 PM

Not Assigned

Not Assigned

Dec 2, 2013

01:35 PM

Page 751: IT Dashboard Dec2013

false

TCL true

false

true

false

Not Assigned

Not Assigned

Dec 6, 2013

03:46 PM

927oc021213

Dec 2, 2013

01:48 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 2, 2013

02:18 PM

Not Assigned

Not Assigned

Not Assigned

Page 752: IT Dashboard Dec2013

false

false

true

true

Not Assigned

Not Assigned

Dec 17, 2013

05:55 PM

Not Assigned

Not Assigned

Dec 3, 2013

01:42 PM

Not Assigned

Not Assigned

Dec 2, 2013

03:20 PM

Not Assigned

Not Assigned

Dec 2, 2013

03:23 PM

Page 753: IT Dashboard Dec2013

true

false

false

false

false

false

true

Not Assigned

Not Assigned

Dec 3, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 3, 2013

12:37 PM

Page 754: IT Dashboard Dec2013

true

mail id false

false

true

true

true

true

true

false

epson 639302 true

Not Assigned

Not Assigned

Dec 3, 2013

01:55 PM

mail id creation

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 3, 2013

03:42 PM

Not Assigned

Not Assigned

Dec 3, 2013

03:55 PM

Not Assigned

Not Assigned

Dec 3, 2013

04:25 PM

Not Assigned

Not Assigned

Dec 3, 2013

05:54 PM

Not Assigned

Not Assigned

Dec 3, 2013

05:59 PM

Not Assigned

Not Assigned

Not Assigned

Dec 4, 2013

10:38 AM

Page 755: IT Dashboard Dec2013

true

true

true

true

false

true

Not Assigned

Not Assigned

Dec 4, 2013

10:46 AM

Not Assigned

Not Assigned

Dec 4, 2013

11:43 AM

Not Assigned

Not Assigned

Dec 4, 2013

12:53 PM

Not Assigned

Not Assigned

Dec 4, 2013

01:37 PM

Not Assigned

Not Assigned

Dec 5, 2013

09:00 AM

Not Assigned

Not Assigned

Dec 4, 2013

02:28 PM

Page 756: IT Dashboard Dec2013

false

false

false

true

false

false

false

true

TCL false

true

true

Not Assigned

Not Assigned

Dec 6, 2013

05:16 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 4, 2013

04:40 PM

Not Assigned

Not Assigned

Dec 6, 2013

09:29 AM

Not Assigned

Not Assigned

Dec 6, 2013

05:38 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 5, 2013

10:31 AM

467oc051213

Dec 7, 2013

01:54 PM

Not Assigned

Not Assigned

Dec 5, 2013

11:14 AM

Not Assigned

Not Assigned

Dec 5, 2013

12:20 PM

Page 757: IT Dashboard Dec2013

true

true

false

EPSON true

true

HCL false

true

true

false

true

false

Not Assigned

Not Assigned

Dec 5, 2013

12:35 PM

Not Assigned

Not Assigned

Dec 5, 2013

01:09 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 5, 2013

01:49 PM

Not Assigned

Not Assigned

Dec 5, 2013

03:40 PM

Not Assigned

Dec 10, 2013

10:53 AM

Not Assigned

Not Assigned

Dec 6, 2013

09:02 AM

Not Assigned

Not Assigned

Dec 6, 2013

09:15 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Page 758: IT Dashboard Dec2013

false

true

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

09:30 AM

Page 759: IT Dashboard Dec2013

true

true

true

Not Assigned

Not Assigned

Dec 6, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 6, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 6, 2013

09:30 AM

Page 760: IT Dashboard Dec2013

false

HCL true

false

true

true

false

true

true

false

Not Assigned

Not Assigned

Not Assigned

8503621034

Dec 6, 2013

11:31 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

11:50 AM

Not Assigned

Not Assigned

Dec 6, 2013

12:32 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

02:06 PM

Not Assigned

Not Assigned

Dec 6, 2013

02:28 PM

Not Assigned

Not Assigned

Not Assigned

Page 761: IT Dashboard Dec2013

true

false

false

true

false

true

true

false

false

Not Assigned

Not Assigned

Dec 6, 2013

03:18 PM

Not Assigned

Not Assigned

Dec 11, 2013

05:36 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

04:47 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 6, 2013

05:33 PM

Not Assigned

Not Assigned

Dec 6, 2013

05:40 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 762: IT Dashboard Dec2013

true

true

EPSON true

true

EPSON true

false

false

false

false

Honeywell

15701281

Dec 7, 2013

09:14 AM

Not Assigned

Not Assigned

Dec 7, 2013

09:30 AM

Not Assigned

Dec 7, 2013

10:47 AM

Not Assigned

Not Assigned

Dec 7, 2013

10:51 AM

Not Assigned

Dec 7, 2013

10:57 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 12, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 763: IT Dashboard Dec2013

false

Airtel false

false

true

false

true

true

true

true

Not Assigned

Not Assigned

Dec 13, 2013

09:30 AM

Not Assigned

Dec 7, 2013

01:43 PM

Not Assigned

Not Assigned

Dec 13, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 7, 2013

01:04 PM

Not Assigned

Not Assigned

Dec 12, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 7, 2013

01:13 PM

Not Assigned

Not Assigned

Dec 9, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 7, 2013

02:24 PM

Not Assigned

Not Assigned

Dec 7, 2013

02:26 PM

Page 764: IT Dashboard Dec2013

true

true

Not Assigned

Not Assigned

Dec 7, 2013

02:49 PM

Not Assigned

Not Assigned

Dec 7, 2013

03:18 PM

Page 765: IT Dashboard Dec2013

true

true

false

false

false

false

true

false

Not Assigned

Not Assigned

Dec 7, 2013

03:21 PM

Not Assigned

Not Assigned

Dec 7, 2013

06:02 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 13, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 7, 2013

04:09 PM

Not Assigned

Not Assigned

Not Assigned

Page 766: IT Dashboard Dec2013

false

true

false

false

false

true

false

false

TCL false

false

Not Assigned

Not Assigned

Dec 13, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 7, 2013

04:45 PM

Not Assigned

Not Assigned

Dec 13, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 14, 2013

09:11 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 9, 2013

09:17 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

989oc071213

Dec 9, 2013

01:03 PM

Not Assigned

Not Assigned

Dec 9, 2013

11:08 AM

Page 767: IT Dashboard Dec2013

false

TCL false

false

true

TCL false

false

false

true

Not Assigned

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Not Assigned

256oc091213

Dec 9, 2013

04:47 PM

Not Assigned

Not Assigned

Dec 9, 2013

10:53 AM

Not Assigned

Not Assigned

Dec 9, 2013

10:55 AM

272oc091213

Dec 10, 2013

05:18 PM

Not Assigned

Not Assigned

Dec 11, 2013

01:13 PM

Not Assigned

Not Assigned

Dec 9, 2013

05:22 PM

Not Assigned

Not Assigned

Dec 9, 2013

11:16 AM

Page 768: IT Dashboard Dec2013

true

true

true

false

true

false

false

false

Not Assigned

Not Assigned

Dec 9, 2013

11:22 AM

Not Assigned

Not Assigned

Dec 9, 2013

11:23 AM

Not Assigned

Not Assigned

Dec 9, 2013

11:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 9, 2013

11:52 AM

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Dec 13, 2013

09:08 AM

Not Assigned

Not Assigned

Dec 10, 2013

09:12 AM

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Not Assigned

Dec 12, 2013

01:38 PM

Page 769: IT Dashboard Dec2013

false

false

false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

09:22 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 11, 2013

01:15 PM

Not Assigned

Not Assigned

Dec 13, 2013

09:22 AM

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Not Assigned

Dec 12, 2013

01:49 PM

Page 770: IT Dashboard Dec2013

false

false

false

true

false

TCL false

Not Assigned

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Dec 9, 2013

05:52 PM

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Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 9, 2013

01:33 PM

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Dec 9, 2013

01:28 PM

Not Assigned

Not Assigned

Dec 13, 2013

09:06 AM

679oc091213

Dec 9, 2013

05:51 PM

Page 771: IT Dashboard Dec2013

true

false

false

true

TCL false

false

Not Assigned

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Dec 9, 2013

03:43 PM

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Not Assigned

Dec 12, 2013

01:32 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

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Dec 9, 2013

04:00 PM

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Dec 10, 2013

12:20 PM

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Dec 9, 2013

04:34 PM

Page 772: IT Dashboard Dec2013

false

false

false

false

true

false

false

false

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Not Assigned

Dec 11, 2013

12:57 PM

Not Assigned

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Dec 18, 2013

11:43 AM

Not Assigned

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Dec 10, 2013

09:03 AM

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Dec 12, 2013

04:25 PM

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Page 773: IT Dashboard Dec2013

false

false

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true

true

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Not Assigned

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Dec 11, 2013

05:18 PM

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Not Assigned

Dec 10, 2013

10:36 AM

Not Assigned

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Dec 10, 2013

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Dec 10, 2013

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Page 774: IT Dashboard Dec2013

false

false

false

HCL true

false

false

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Dec 12, 2013

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Dec 13, 2013

03:21 PM

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02:36 PM

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Dec 10, 2013

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Page 775: IT Dashboard Dec2013

false

TCL false

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false

false

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502oc101213

Dec 10, 2013

02:59 PM

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Dec 12, 2013

01:43 PM

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Dec 18, 2013

09:21 AM

Not Assigned

Not Assigned

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Page 776: IT Dashboard Dec2013

true

851508 true

true

false

false

false

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02:18 PM

NUMERIC

Dec 10, 2013

02:33 PM

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8503706300

Dec 10, 2013

04:17 PM

Page 777: IT Dashboard Dec2013

false

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Page 778: IT Dashboard Dec2013

false

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HCL true

false

false

false

false

false

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8503694755

Dec 12, 2013

03:09 PM

8503694521 / 8503709685

Dec 11, 2013

10:20 AM

Honeywell

012H3243

Dec 17, 2013

01:18 PM

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Dec 11, 2013

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false

false

false

false

false

false

EPSON 651720 false

true

HCL false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 11, 2013

12:44 PM

Not Assigned

Not Assigned

Dec 11, 2013

12:14 PM

Not Assigned

Not Assigned

Dec 14, 2013

01:17 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 12, 2013

01:50 PM

Dec 17, 2013

12:26 PM

Not Assigned

Not Assigned

Dec 11, 2013

02:34 PM

8503697492

Dec 23, 2013

01:15 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 780: IT Dashboard Dec2013

false

false

true

true

false

false

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 11, 2013

05:25 PM

Not Assigned

Not Assigned

Dec 12, 2013

09:21 AM

Not Assigned

Not Assigned

Dec 27, 2013

11:27 AM

Not Assigned

Not Assigned

Dec 16, 2013

04:11 PM

Not Assigned

Not Assigned

Dec 12, 2013

12:28 PM

Not Assigned

Not Assigned

Dec 16, 2013

03:58 PM

Not Assigned

Not Assigned

Not Assigned

Page 781: IT Dashboard Dec2013

HCL false

TCL false

false

false

false

HCL true

true

true

false

8503701878

Dec 21, 2013

01:41 PM

783oc121213

Dec 19, 2013

01:52 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 13, 2013

09:19 AM

Not Assigned

Not Assigned

Dec 12, 2013

03:42 PM

8503702846

Dec 12, 2013

03:06 PM

Not Assigned

Not Assigned

Dec 12, 2013

03:08 PM

Not Assigned

Not Assigned

Dec 12, 2013

03:13 PM

Not Assigned

Not Assigned

Dec 14, 2013

12:16 PM

Page 782: IT Dashboard Dec2013

false

false

false

false

HCL true

false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

11:44 AM

Not Assigned

Not Assigned

Dec 13, 2013

04:07 PM

Not Assigned

Not Assigned

Dec 13, 2013

09:01 AM

Not Assigned

Not Assigned

Dec 13, 2013

04:26 PM

Not Assigned

Dec 12, 2013

05:50 PM

Not Assigned

Not Assigned

Dec 13, 2013

10:54 AM

Not Assigned

Not Assigned

Dec 13, 2013

09:18 AM

Not Assigned

Not Assigned

Not Assigned

Page 783: IT Dashboard Dec2013

false

false

false

false

EPSON 65367 false

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 24, 2013

02:32 PM

Not Assigned

Not Assigned

Dec 18, 2013

05:31 PM

Not Assigned

Not Assigned

Dec 18, 2013

05:40 PM

Dec 14, 2013

02:04 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 27, 2013

11:41 AM

Not Assigned

Not Assigned

Dec 13, 2013

02:57 PM

Page 784: IT Dashboard Dec2013

false

false

TCL false

false

Not Assigned

Not Assigned

Dec 13, 2013

11:38 AM

Not Assigned

Not Assigned

Not Assigned

292oc131213

Dec 13, 2013

02:38 PM

Not Assigned

Not Assigned

Dec 16, 2013

03:58 PM

Page 785: IT Dashboard Dec2013

false

false

false

false

TCL false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

09:20 AM

Not Assigned

Not Assigned

Dec 13, 2013

12:35 PM

Not Assigned

Not Assigned

Dec 13, 2013

12:36 PM

Not Assigned

Not Assigned

Not Assigned

634oc131213

Dec 13, 2013

03:24 PM

Not Assigned

Not Assigned

Dec 14, 2013

11:40 AM

Not Assigned

Not Assigned

Not Assigned

Page 786: IT Dashboard Dec2013

true

false

false

false

false

false

false

false

false

false

Not Assigned

Not Assigned

Dec 13, 2013

01:46 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 13, 2013

03:19 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 13, 2013

04:28 PM

Not Assigned

Not Assigned

Dec 17, 2013

04:16 PM

Page 787: IT Dashboard Dec2013

false

HCL false

false

false

false

true

BSNL false

false

false

Not Assigned

Not Assigned

Not Assigned

8503706430

Dec 13, 2013

05:34 PM

Not Assigned

Not Assigned

Dec 13, 2013

05:17 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 14, 2013

11:04 AM

Not Assigned

Not Assigned

Dec 14, 2013

09:30 AM

Not Assigned

Dec 16, 2013

10:39 AM

Not Assigned

Not Assigned

Dec 14, 2013

11:18 AM

Not Assigned

Not Assigned

Dec 16, 2013

09:30 AM

Page 788: IT Dashboard Dec2013

false

false

false

true

false

false

true

false

false

true

Not Assigned

Not Assigned

Dec 16, 2013

03:06 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 16, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 14, 2013

02:43 PM

Not Assigned

Not Assigned

Dec 16, 2013

12:46 PM

Not Assigned

Not Assigned

Dec 17, 2013

12:06 PM

Not Assigned

Not Assigned

Dec 16, 2013

09:30 AM

Page 789: IT Dashboard Dec2013

true

false

false

false

Not Assigned

Not Assigned

Dec 16, 2013

10:23 AM

Not Assigned

Not Assigned

Not Assigned

Honeywell

Not Assigned

Dec 17, 2013

01:33 PM

Not Assigned

Not Assigned

Dec 16, 2013

05:07 PM

Page 790: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 23, 2013

09:23 AM

Page 791: IT Dashboard Dec2013

false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

09:23 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 16, 2013

02:47 PM

Page 792: IT Dashboard Dec2013

false

true

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 16, 2013

12:30 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 793: IT Dashboard Dec2013

false

HCL true

EPSON 660715 true

true

true

Not Assigned

Not Assigned

Dec 17, 2013

05:58 PM

8503712853, 8503712920

Dec 16, 2013

01:34 PM

Dec 16, 2013

01:37 PM

Not Assigned

Not Assigned

Dec 16, 2013

01:45 PM

Not Assigned

Not Assigned

Dec 16, 2013

01:45 PM

Page 794: IT Dashboard Dec2013

false

false

Numeric false

false

Not Assigned

Not Assigned

Dec 17, 2013

02:19 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

12:49 PM

Not Assigned

Not Assigned

Dec 17, 2013

09:10 AM

Page 795: IT Dashboard Dec2013

true

true

false

false

false

false

false

true

false

Not Assigned

Not Assigned

Dec 16, 2013

04:20 PM

Not Assigned

Not Assigned

Dec 16, 2013

05:03 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 17, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Page 796: IT Dashboard Dec2013

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 17, 2013

11:35 AM

Not Assigned

Not Assigned

Dec 24, 2013

12:52 PM

Page 797: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Dec 18, 2013

11:51 AM

Not Assigned

Not Assigned

Not Assigned

Page 798: IT Dashboard Dec2013

true

true

Not Assigned

Not Assigned

Dec 17, 2013

12:02 PM

Not Assigned

Not Assigned

Dec 17, 2013

12:16 PM

Page 799: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Dec 18, 2013

11:33 AM

Not Assigned

Not Assigned

Dec 17, 2013

01:06 PM

Page 800: IT Dashboard Dec2013

false

true

false

Not Assigned

Not Assigned

Dec 18, 2013

05:47 PM

Not Assigned

Not Assigned

Dec 17, 2013

12:48 PM

Not Assigned

Not Assigned

Dec 20, 2013

02:05 PM

Page 801: IT Dashboard Dec2013

false

TCL false

Not Assigned

Not Assigned

Dec 18, 2013

11:45 AM

740oc171213

Dec 17, 2013

03:18 PM

Page 802: IT Dashboard Dec2013

HCL false

Wipro false

8503722462

Dec 21, 2013

01:11 PM

1004840154

Dec 19, 2013

02:00 PM

Page 803: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Dec 17, 2013

04:06 PM

Not Assigned

Not Assigned

Dec 18, 2013

05:00 PM

Page 804: IT Dashboard Dec2013

true

true

Not Assigned

Not Assigned

Dec 17, 2013

05:31 PM

Not Assigned

Not Assigned

Dec 17, 2013

05:40 PM

Page 805: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

09:05 AM

Not Assigned

Not Assigned

Dec 21, 2013

11:31 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

03:43 PM

Page 806: IT Dashboard Dec2013

true

false

Not Assigned

Not Assigned

Dec 18, 2013

12:01 PM

Not Assigned

Not Assigned

Not Assigned

Page 807: IT Dashboard Dec2013

true

false

TCL false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

12:12 PM

Not Assigned

Not Assigned

Not Assigned

737oc181213

Dec 18, 2013

04:38 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 808: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Dec 18, 2013

03:04 PM

Not Assigned

Not Assigned

Dec 20, 2013

04:43 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 18, 2013

03:53 PM

Page 809: IT Dashboard Dec2013

TCL false

false

false

false

1163oc181213

Dec 19, 2013

10:59 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 20, 2013

09:30 AM

Page 810: IT Dashboard Dec2013

true

false

Numeric true

false

false

Not Assigned

Not Assigned

Dec 19, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 19, 2013

01:08 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 23, 2013

09:24 AM

Page 811: IT Dashboard Dec2013

TCL false

false

false

HCL false

296oc191213

Dec 19, 2013

01:12 PM

Not Assigned

Not Assigned

Dec 19, 2013

11:36 AM

Not Assigned

Not Assigned

Dec 19, 2013

01:21 PM

Not Assigned

Dec 24, 2013

01:05 PM

Page 812: IT Dashboard Dec2013

false

false

true

false

Not Assigned

Not Assigned

Dec 20, 2013

09:22 AM

Not Assigned

Not Assigned

Dec 19, 2013

02:02 PM

Not Assigned

Not Assigned

Dec 19, 2013

04:03 PMNot

AssignedNot Assigned

Not Assigned

Page 813: IT Dashboard Dec2013

false

HCL false

true

Not Assigned

Not Assigned

Not Assigned

8503625273

Jan 1, 2014

11:07 AM

Not Assigned

Not Assigned

Dec 20, 2013

09:30 AM

Page 814: IT Dashboard Dec2013

true

true

true

true

HONEYWELL

Not Assigned

Dec 20, 2013

10:21 AM

Not Assigned

Not Assigned

Dec 20, 2013

10:52 AM

Not Assigned

Not Assigned

Dec 20, 2013

11:27 AM

Not Assigned

Not Assigned

Dec 20, 2013

11:31 AM

Page 815: IT Dashboard Dec2013

false

true

false

false

Not Assigned

Not Assigned

Dec 21, 2013

11:36 AM

Not Assigned

Not Assigned

Dec 20, 2013

12:03 PM

Not Assigned

Not Assigned

Dec 20, 2013

01:01 PM

Not Assigned

Not Assigned

Dec 20, 2013

03:48 PM

Page 816: IT Dashboard Dec2013

HCL false

false

Not Assigned

Dec 21, 2013

09:15 AM

Not Assigned

Not Assigned

Dec 20, 2013

01:07 PM

Page 817: IT Dashboard Dec2013

false

true

Not Assigned

Not Assigned

Dec 20, 2013

02:06 PM

Not Assigned

Not Assigned

Dec 20, 2013

02:50 PM

Page 818: IT Dashboard Dec2013

false

false

HCL / Epson

Not Assigned

Dec 20, 2013

03:01 PM

Not Assigned

Not Assigned

Dec 21, 2013

11:35 AM

Page 819: IT Dashboard Dec2013

true

false

Not Assigned

Not Assigned

Dec 20, 2013

04:19 PM

Not Assigned

Not Assigned

Dec 20, 2013

04:38 PM

Page 820: IT Dashboard Dec2013

false

false

false

Not Assigned

Not Assigned

Dec 20, 2013

05:01 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 21, 2013

09:30 AM

Page 821: IT Dashboard Dec2013

false

false

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 822: IT Dashboard Dec2013

false

true

true

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 21, 2013

10:20 AM

Not Assigned

Not Assigned

Dec 21, 2013

10:37 AM

Page 823: IT Dashboard Dec2013

false

TCL false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 21, 2013

01:06 PM

Not Assigned

Not Assigned

Not Assigned

Page 824: IT Dashboard Dec2013

false

HCL true

Not Assigned

Not Assigned

Not Assigned

8503740911

Dec 21, 2013

04:37 PM

Page 825: IT Dashboard Dec2013

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 23, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Page 826: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 23, 2013

11:18 AM

Page 827: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Dec 23, 2013

12:09 PM

Not Assigned

Not Assigned

Dec 24, 2013

04:31 PM

Page 828: IT Dashboard Dec2013

true

false

false

Not Assigned

Not Assigned

Dec 23, 2013

02:00 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 829: IT Dashboard Dec2013

true

true

true

true

true

Not Assigned

Not Assigned

Dec 23, 2013

04:31 PM

Not Assigned

Not Assigned

Dec 23, 2013

04:32 PM

Not Assigned

Not Assigned

Dec 23, 2013

04:38 PM

Not Assigned

Not Assigned

Dec 23, 2013

04:39 PM

Not Assigned

Not Assigned

Dec 23, 2013

04:51 PM

Page 830: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

02:43 PM

Page 831: IT Dashboard Dec2013

false

false

true

Not Assigned

Not Assigned

Dec 24, 2013

05:57 PM

Not Assigned

Not Assigned

Dec 27, 2013

11:39 AM

Not Assigned

Not Assigned

Dec 24, 2013

12:24 PM

Page 832: IT Dashboard Dec2013

false

false

true

Not Assigned

Not Assigned

Dec 27, 2013

12:03 PM

Not Assigned

Not Assigned

Dec 24, 2013

01:36 PM

Not Assigned

Not Assigned

Dec 24, 2013

01:56 PM

Page 833: IT Dashboard Dec2013

TCL false

false

false

false

92oc241213

Dec 26, 2013

11:08 AM

Not Assigned

Not Assigned

Dec 24, 2013

03:46 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 834: IT Dashboard Dec2013

true

Not Assign Not Assign Not Assign falseNot Assign Not Assign Dec 26, 20 falseNot Assign Not Assign Not Assign falseNot Assign Not Assign Dec 28, 20 falseNot Assign Not Assign Dec 26, 20 falseNot Assign Not Assign Dec 26, 20 falseNot Assign Not Assign Not Assign falseNot Assign Not Assign Dec 28, 20 falseNot Assign Not Assign Dec 26, 20 falseNot Assign Not Assign Dec 26, 20 falseNot Assign Not Assign Dec 27, 20 falseNot Assign Not Assigned false

HCL 8.504E+09 0

0

0

0

0

HONEYWELL

Not Assigned

Dec 25, 2013

09:30 AM

Dec 26, 2013 03:41

PM

Not Assigned

Not Assigned

Dec 26, 2013 04:14

PM

Not Assigned

Not Assigned

Dec 28, 2013 02:48

PM

Not Assigned

Not Assigned

Dec 28, 2013 02:42

PM

Not Assigned

Not Assigned

Not Assigned

Page 835: IT Dashboard Dec2013

TCL false

false

true

213oc271213

Dec 27, 2013

01:21 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 27, 2013

11:42 AM

Page 836: IT Dashboard Dec2013

TCL false

true

false

false

false

434oc271213

Dec 27, 2013

03:14 PM

Not Assigned

Not Assigned

Dec 27, 2013

11:53 AM

Not Assigned

Not Assigned

Dec 27, 2013

12:04 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 27, 2013

12:42 PM

Page 837: IT Dashboard Dec2013

WIPRO false

false

false

false

false

2700120933

Jan 1, 2014

11:16 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 27, 2013

12:42 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

03:03 PM

Page 838: IT Dashboard Dec2013

false

false

Not Assigned

Not Assigned

Dec 28, 2013

11:37 AM

Not Assigned

Not Assigned

Dec 27, 2013

03:30 PM

Page 839: IT Dashboard Dec2013

true

true

epson false

Not Assigned

Not Assigned

Dec 27, 2013

02:53 PM

Not Assigned

Not Assigned

Dec 27, 2013

03:00 PM

Not Assigned

Jan 1, 2014

11:07 AM

Page 840: IT Dashboard Dec2013

false

true

false

true

true

Not Assigned

Not Assigned

Dec 27, 2013

04:15 PM

Not Assigned

Not Assigned

Dec 27, 2013

05:02 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

10:32 AM

Not Assigned

Not Assigned

Dec 28, 2013

11:15 AM

Page 841: IT Dashboard Dec2013

true

true

false

false

Not Assigned

Not Assigned

Dec 28, 2013

11:32 AM

Not Assigned

Not Assigned

Dec 28, 2013

11:42 AM

Not Assigned

Not Assigned

Dec 28, 2013

11:43 AM

Honeywell

012H3534

Dec 28, 2013

11:46 AM

Page 842: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Page 843: IT Dashboard Dec2013

false

true

false

Not Assigned

Not Assigned

Dec 28, 2013

01:36 PM

Not Assigned

Not Assigned

Dec 28, 2013

01:39 PM

Not Assigned

Not Assigned

Not Assigned

Page 844: IT Dashboard Dec2013

false

false

false

true

Not Assigned

Not Assigned

Dec 28, 2013

01:47 PM

Not Assigned

Not Assigned

Dec 30, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 30, 2013

09:30 AM

Not Assigned

Not Assigned

Dec 28, 2013

02:53 PM

Page 845: IT Dashboard Dec2013

false

false

true

false

false

Not Assigned

Not Assigned

Dec 28, 2013

02:56 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

03:18 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 30, 2013

09:30 AM

Page 846: IT Dashboard Dec2013

false

true

true

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 28, 2013

04:25 PM

Not Assigned

Not Assigned

Dec 28, 2013

04:40 PM

Not Assigned

Not Assigned

Not Assigned

Page 847: IT Dashboard Dec2013

false

true

false

Not Assigned

Not Assigned

Not Assigned

Honeywell

15736791

Dec 30, 2013

09:58 AM

Not Assigned

Not Assigned

Dec 30, 2013

10:47 AM

Page 848: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Dec 30, 2013

10:51 AM

Not Assigned

Not Assigned

Jan 3, 2014

12:37 PM

Not Assigned

Not Assigned

Dec 30, 2013

10:51 AM

Not Assigned

Not Assigned

Dec 30, 2013

10:55 AM

Page 849: IT Dashboard Dec2013

false

false

false

false

Not Assigned

Not Assigned

Dec 30, 2013

10:53 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 30, 2013

11:22 AM

Not Assigned

Not Assigned

Dec 30, 2013

11:24 AM

Page 850: IT Dashboard Dec2013

false

false

true

Not Assigned

Not Assigned

Dec 30, 2013

11:40 AM

Not Assigned

Not Assigned

Dec 30, 2013

11:41 AM

Not Assigned

Not Assigned

Dec 30, 2013

12:13 PM

Page 851: IT Dashboard Dec2013

TCL false

Numeric false

1118oc311213

Jan 2, 2014

03:00 PM

Not Assigned

Jan 2, 2014

02:35 PM

Page 852: IT Dashboard Dec2013

true

false

false

true

false

false

false

Not Assigned

Not Assigned

Dec 30, 2013

02:24 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 30, 2013

03:08 PM

Not Assigned

Not Assigned

Dec 30, 2013

04:10 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 30, 2013

04:53 PM

Not Assigned

Not Assigned

Not Assigned

Page 853: IT Dashboard Dec2013

false

true

false

false

false

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 31, 2013

09:30 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Jan 2, 2014

09:20 AMNot

AssignedNot Assigned

Dec 31, 2013

11:58 AM

Page 854: IT Dashboard Dec2013

false

false

false

false

true

Not Assigned

Not Assigned

Dec 31, 2013

11:32 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 31, 2013

11:36 AM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Dec 31, 2013

12:29 PM

Page 855: IT Dashboard Dec2013

TCL false

true

true

false

true

true

666oc311213

Dec 31, 2013

04:17 PM

Not Assigned

Not Assigned

Dec 31, 2013

04:26 PMNot

AssignedNot Assigned

Dec 31, 2013

04:36 PM

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Not Assigned

Jan 1, 2014

09:01 AM

Not Assigned

Not Assigned

Jan 1, 2014

09:30 AM

Page 856: IT Dashboard Dec2013

trueNot Assigned

Not Assigned

Jan 1, 2014

09:30 AM

Page 857: IT Dashboard Dec2013

Category Status

User AdministrationClosed

160 25 115 0.0288 115

No of Branches

No of working

DaysNo of calls

loggedCalls logged per

Branch/Day

100%

Closed In Process

Page 858: IT Dashboard Dec2013

Status

In Process

0

40000.02875

100%

Closed In Process

Page 859: IT Dashboard Dec2013

Category Status

IT Infrastructure

160 25 315 0.0788

No of Branches

No of working

DaysNo of calls

loggedCalls logged

per Branch/Day

95%

5%

Closed In Process

Page 860: IT Dashboard Dec2013

Status

Closed In Process

300 15 40000.07875

95%

5%

Closed In Process

Page 861: IT Dashboard Dec2013

Category Status

IT InfrastructureClosed In Process

160 25 315 0.0000 300 15

Category Status

Closed In Process

160 25 112 0.0280 103 9

Category Status

Closed In Process

160 25 115 0.0000 115 0

No of Branches

No of working Days

No of calls logged

Calls logged per Branch/Day

Business Application

No of Branches

No of working Days

No of calls logged

Calls logged per Branch/Day

User Administration

No of Branches

No of working Days

No of calls logged

Calls logged per Branch/Day

Closed In Process

Page 862: IT Dashboard Dec2013

Closed In Process

Closed In Process

Page 863: IT Dashboard Dec2013

Category Status

Closed In Process

160 25 112 0.0280 103 9

Business Application

No of Branches

No of working

DaysNo of calls

loggedCalls logged

per Branch/Day

92%

8%

Closed In Process

Page 864: IT Dashboard Dec2013

104 240 80 424

4134 0.8750.027092 0.125

Calls logg 40004134 0.028

0.0251570.000252

Page 865: IT Dashboard Dec2013

Sr No Particular

1

2 AD implementation

3 Array password policy

4 Email password policy

5 Router VA

6 Firmware upgradation

7 FinnOne Enhancement

8 Oracle patch upgrade

9 AIX server patch upgrade

10 UD for Compound Interest

11 SMS Rate Revision

Centralized storage solution for KYC & Loan document

Page 866: IT Dashboard Dec2013

Description

Router Vulnerability Assessment has been conducted by TCL across PAN India

Regionwise centralized storage solution for KYC documents implemented with following features:Daily backup of all docuementUser based authenticationUpload rights provided to users

PAN India implementation of Active Directory completed successfully (MPLS branches only)

Password policy enabled which will enforced to users to change their password after every 45 days.

Password policy enabled which will enforced to users to change their password after every 45 days.5 days prior to password expiry user will get reminder mail

HO firewall Firmware upgradated as a mandatory security fix

CAS (4) & LMS (7) enhancement delivered as per timeline 20th November 2013 & successfully deployed in UAT

Oracle 10G version upgrade from 10.2.0.3 to 10.2.0.5 on UAT and production database

AIX service pack upgrade from version 6100-06-05-11115 to 6100-06-12-1339 on database server

User understanding document for Compounding Interest functionality has been shared with Business

Currently we are using transactional SMS for payment reminder, dues etc.. OTP message for Gold Loan disbursed are send through Finnone.Till December 2013 transactional SMS was charged 17 paise/SMS , we had negotiated to 14 paise ( 30%) where apprx Rs.12,000 saved per month. OTP was charged at 18 paise/SMS we had negotiated to 16 paise ( 20%) approx 1000 saved per month.

Page 867: IT Dashboard Dec2013

GLNo of Disbursement

Avg TAT Region

(Min) MH / GUJ AP / ROAP KAR5992 24.46 38.38 241 2117 1669

5992

LAPNo of Disbursement

Avg TAT Region(Days) MUMBAI PUNE AHMEDABAD

13 7.92 11 7 2 413

21400036380

Amount in Crs

Amount in Crs

Page 868: IT Dashboard Dec2013

Region

TN / ROTN1965 4%

35%

28%

33%

MH / GUJ AP / ROAP KAR TN / ROTN

54%

15%

31%

MUMBAI PUNE AHMEDABAD

Page 869: IT Dashboard Dec2013

4%

35%

28%

33%

MH / GUJ AP / ROAP KAR TN / ROTN

54%

15%

31%

MUMBAI PUNE AHMEDABAD

Page 870: IT Dashboard Dec2013

Category Status

Total 140 25 0 25

TATA MPLS

No of Branches

No of Issue

loggedNo of

Open IssueNo of

Closed Issue

100%No of Open Issue No of Closed Issue

Page 871: IT Dashboard Dec2013

Category Status

Closed In Process

%140 25 25 0.008 25 0

35000.008

TATA MPLS

No of Branches

No of working

DaysNo of calls

logged

Calls logged (Branch/Day)

100%No of Open Issue No of Closed Issue