iso 9001:2008 certified the fundamentals training centre certified by the international organisation...

ISO 9001:2008 certified

The Fundamentals TrainingCentre

Certified by the

International Organisation for

Standardisation

ISO 9001: 2008

Certified by BEE Verification

CC

BBBEE Status Level 3

Fully accredited by the ETDP

SETA

(Accreditation number

ETDP10163)

CELEBRATE LEARNING!www.onlineftc.com


COMPANY ACCREDITATION

ETDP SETA

Fully accredited by the ETDP SETA

(Accreditation number ETDP10163)

This is the official state structure that quality

assures training programmes provided in the

education, training and development sector

e.g. Community Development Workers.



ETDP SETA

ISO 9001:2008The ISO 9000 standard represents an international consensus

on good quality management practices. It consists of

standards and guidelines relating to quality management

systems and related supporting standards. FTC is certified as

having met these standards.

Certified by the

International Organisation for Standardisation

ISO 9001:2008



ETDP SETA

ISO 9001:2008

BBBEE CERTIFICATE

Certified by BEE Verification CC

BBBEE Status Level 3

BEE (Broad Based Black Employment Equity)

code certifies that we have met the standard

within the South African national framework

for black economic empowerment.


THE FUNDAMENTALS TRAINING CENTRE

BACKGROUND

FTC has been in existence for four years

delivering quality leadership and

management training programmes to

government, communities and

corporates.



BACKGROUND

OWNERS

NOEL DANIELS

Holds a M.A in Education Administration and Management from the

University of California, Berkeley. Noel serves on the Board of the Regional

Chamber of Commerce in his capacity as the Chairperson of the Athlone &

Cape Flats Chapter. He also is the Chairperson of African Development

Options, a not-for-profit organisation active in the areas of poverty

alleviation and employment creation.



BACKGROUND

OWNERS

HOWARD JOHNSON

Howard started One World Language School (OWLS) in 1998. He is a

qualified teacher and trained as an English Foreign Language teacher in

London. He was founding chairperson of English Language Travel

Association (ELTASA) and is the current chairperson of South Africa

Tourism Services Association (SATSA), Western Cape.



BACKGROUND

WHAT DO WE DO

We provide leadership and management

programmes for corporate, government and

communities

OWNERS



BACKGROUND

WHAT DO WE DO

OUR VISION

An internationally acclaimed leadership and

management training provider

OWNERS



BACKGROUND

WHAT DO WE DO

OUR MISSION

OUR VISION

We consistently provide quality needs-based

learning programmes that are geared towards

helping participants achieve their

professional and career goals.

OWNERS


FTC’s TRACK RECORD

Robben Island Museum

Western Cape Education Department

City Of Cape Town

C.A.R.E. International

South Africa Oil and Gas Alliance

Department of Public Works

Schlumberger

University of Cape Town

Chevron

Road Accident Fund

Our clients include:


FTC’s UNIQUE SELLING POINTS

The way we structure and deliver our courses

The programmes we are able to offer

Our accreditation status

Our

people

Our systems and

facilities

Our

networks

Our Customers


THE WAY WE STUCTURE AND DELIVER OUR COURSES

Our courses are tailored to client’s needs

Our course structure is flexible and designed to match clients needs in terms of time and budget

FTC produces its own materials and on an as-needed basis can source reputable materials on the open market

We are able to provide on-site training ( e.g. client’s premises) at no extra cost within the Cape Metropole


OUR CUSTOMERS

We have a sophisticated feedback systems that seriously responds to the needs and satisfaction levels of our clients

Our leadership and management courses are attended by large multinationals who find value in our service

We have a repeat business rate in excess of 80%


OUR ACCREDITATION STATUS

We are fully accredited by the ETDP SETA

We are one of two private training providers in South Africa that has ISO 9001:2008 certification

We hold BBBEE level 3 status with 100% Black Ownership and a 110% Procurement Recognition level


OUR NETWORKS

We are members of a number of organisations including the Cape Regional Chamber of Commerce, the South African Oil and Gas Alliance the Education Coalition of South Africa and the South African Youth Travel Confederation

Collectively, FTC’s owners, staff and associates are able to draw on a wide range of influential role-players through their active involvement in education, training and development for more than 30 years


OUR SYSTEMS AND FACILITIES

We are the proud owners of our own offices

Our conducive training facilities are located in a quiet and central part of Cape Town on the Klipfontein Corridor

Our Quality Management System meets international standards


OUR PEOPLE

We employ a core team of exceptional individuals

We have access to more than 300 highly qualified and experienced trainers specialising in a wide range of course content who meet our stringent performance standards

We provide experiential learning opportunities for local and international university students

The Managing Director, Noel Daniels, has over 30 years experience in education, training and development in the private and public sectors


THE PROGRAMMES WE ARE ABLE TO OFFER

Leadership and Management

Business Communication

Business Administration

Human Resource Management

Customer Relationship Management

Peer Relationship Management

Financial Management

Anti-bias and Diversity

Train the Trainer

Personal Growth Development


LEADERSHIP AND MANAGEMENT

This programme addresses the day to day challenges that managers face in

implementing the latest ideas and theories in the workplace

Courses offered include: Becoming an Effective Manager,

Applied Project Management, Leadership and Management in

the African Context, Problem Solving and Decision Making,

Mentor and Manage Mentoring programmes


BUSINESS ADMINISTRATION

This programme is design to develop skills for the efficient and effective

administrative and financial running of a department in a large or small

organisation

Courses offered include: Business Administration,

Business Contract Management, Office Administration and

Management, and Secretarial and Administrative Skills


BUSINESS COMMUNICATION

This programme is especially designed for people who need to improve

the range of English language techniques used by those in leadership

and management positions

Courses offered include: International Business, Communication,

Developing Funding Proposals, Presentation Skills, Minute-taking,

Business Writing Skills and Report Writing


INTERNATIONAL BUSINESS COMMUNICATION

Professional Writing Skills

Speaking with Confidence

The International Business Communication course has been specifically

design for international delegates comprising:


CUSTOMER RELATIONSHIP MANAGEMENT

The focus of this programme is on improving relationship between

companies and their clients and to improve the standards of the service that

the company provides

Courses offered include: Customer Service, Skills and

Techniques for Successful Selling, Customer Relationship

Management and Marketing on a Limited Budget


HUMAN RESOURCE MANAGEMENT

This programme focuses on how companies and organisation can ensure

that they source and retain the human capital it needs while deriving

optimal performance from this critical resource

Courses offered include: Strategic Human Resource

Management, Induction and Recruitment and Selection


PEER RELATIONSHIP MANAGEMENT

The premise of this programme is that building and maintaining

relationships are essential at all levels of society, from the individual and

family to nations and the world. Developing and enhancing relationships

with peers impact on personal and business success

Courses offered include: Conflict Management, Time and Stress

Management, Integrated Life Management, Negotiation Skills,

Team Building and Introduction to Emotional Intelligence


ANTI-BIAS AND DIVERSITY FOR DELEGATES STUDYING, WORKING AND LIVING IN MULTI-CULTURAL CONTEXTS

This course, which forms part of our Anti-bias and Diversity programme,

is specifically designed to assist students to develop critical thinking

about diversity, identity and culture

Topics include: Understanding the issues of culture; Exploring

culture and cross-cultural communication barriers and solutions,

and; Strategies to create an harmonious working environment


ANTI-BIAS AND DIVERSITY FOR EXPATRIATES WORKING AND LIVING IN MULTI-CULTURAL CONTEXTS

This training course is designed specifically to assist expatriates to

develop critical thinking about diversity, identity and culture in the

workplace

Topics include: Understanding issues of culture, diversity and

identity; African culture and its impact on multi-cultural working

environments, and; Cross-cultural communication


FINANCIAL MANAGEMENT

This programme is designed to assist participants who need to be able to

understand financial systems and processes whether they have a

financial background or not

Courses offered include: Financial Management for All; Risk

and Fraud Management; Forensic Auditing; Banking and

Banking Systems; Basic Bookkeeping, and; Financial Auditing


TRAIN THE TRAINER

This programme is designed to train participants (aspirant and current

trainers) to develop the necessary knowledge, skills, attitudes and values

so that they can facilitate skills transfer effectively through a well-

structured and varied programme of learning

Courses offered include: Presentation Skills; Facilitator Skills;

Plan learning programmes, and; Methodologies for Education and

Training Events


PERSONAL GROWTH DEVELOPMENT

This programme focuses on self-development processes for individuals to

function optimally on a on a personal and professional level, in all facets of

life

Courses offered include: Problem Solving and Decision Making;

Personal Marketing; Creative Writing; Goal Setting; Applied Critical

Thinking, and; The Theory of Self-Imposed Limitations


FTC FACILITATORS

All trainers undergo regular monitoring and evaluation

We have access to more than 300 highly qualified trainers

Our trainers are specialists in a wide range of fields and are drawn from all sectors: business, academic, government and developmental organisations, for example

All trainers meet our stringent performance standards

It is required that our trainers have a thorough understanding of adult learning and that they can apply appropriate methodologies



FTC FACILITIES


FTC CAN PROVIDE THE FOLLOWING

Flight arrangements

For the client’s account:



Accommodation

Flight arrangements




Accommodation

Airport transfers

Flight arrangements




Accommodation

Airport transfers

Shuttle service to training venue

Flight arrangements




Accommodation

Airport transfers


Catering

Flight arrangements




Accommodation

Airport transfers


Sight seeing tours

Catering

Flight arrangements




Accommodation

Airport transfers


Sight seeing tours

Company site visits, relevant to occupational interests

Catering

Flight arrangements



FTC WEBSITE

Visit www.onlineftc.com for more information

HOME PAGE

http://www.onlineftc.com/


FTC WEBSITE

Visit www.onlineftc.com for more information

HOME PAGE

INTERNATIONAL PROGRAMMES SITE



The Fundamentals Training Centre

CELEBRATE LEARNING!www.onlineftc.com

ADDRESS: 17 Garlandale Crescent

Garlandale, Cape Town, 7764

PO Box 20, Rondebosch, 7701

Tel: ++27 (0)21 696 5003

Fax: ++27 (0)21 696 5002

EMAIL: [email protected]

WEBSITE: www.onlineftc.com

mailto:[email protected]



“Education makes people easy to lead, but difficult to drive; easy to govern, but impossible to enslave.”

Lord Brougham,House of Commons, Jan 29, 1828

iso 9001:2008 certified the fundamentals training centre certified by the international organisation...

Documents

certified etdp seta

standardisation iso

certified background

cape metropole slide

communities owners slide

management training

management programmes

quality management systems