ism 2017 the next s-curve of supplier innovation collaboration can unlock additional value for...
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ISM 2017 –The next S-curve of Supplier Innovation
Supplier Collaboration and Innovation… to get us started
Here’s a question for you……have a guess &
…tell us what you think!
50-70%How much R&D spend across all sectors is dedicated every year to innovation?1
How many of those fantastic new products and innovations actually reach consumers?2
What percentage of innovations are typically sourced externally?3
How many people do companies usually fully dedicate to innovation sourcing?4
Only
12-25%
~55-65%
None!
…so, a lot!
…but odds of success seem low…
…and mostly driven by our business partners
Here is your chance!
Supplier Collaboration can unlock additional value for companies with significant portions of their value chain outside of their 4 walls
SOURCE: McKinsey Operations/PSM practice, Team analysis
100
60 40
Percentage of product value
70
100
30
80
100
20
In house TotalOut-sourced
Majority of the value chain in most industries today resides outside of the manufacturer
Automotive
CPG
Pharma
Those companies with advanced supplier collaboration capabilities tend to outperform their peers in both top and bottom line performance1
SOURCE: PSM Supplier Innovation service line
1 High growth companies also showed strong starting EBIT (i.e., growth is not due weak starting position)
Percentage growth in EBIT, In percent, over a period of 5 years
196%
0.3
Leaders are ~2X better
Results based on survey of 105 companies
High scoring companies see
- 5-10% COGS reduction- 7-10% revenue uplift
How important is supplier collaboration and innovation for you?
-5.1
4.9
Innovateregularly and systematically
Selectiveinnovation
(ad-hoc)
No real projectsto innovatewith suppliers
Industry leaders are thoughtfully collaborating with thesuppliers to unlock value in their network
Focus today
Typical impact on addressed baselineSource of value
▪ Combine purchase volumes for raw material inputs
▪ Joint end-to-end process and flow optimization
▪ Lean at suppliers
Sourcing cost reduction% of current addressable total
5-15
▪ Joint planning and capacity management
▪ End-2-end transparency into value chain
▪ Joint risk management
Service, Quality and risk improvement% of current performance
5-25
Innovation / contribution to revenue% of current revenue
▪ Design-to-Value to optimize products
▪ Partner on innovation agenda to bring new to world products and technologies
▪ Specifications management and optimization
5-10
What is innovation sourcing?
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
Innovation Sourcing represents the mechanisms to identify and get innovations through 3rd
parties for value creation
… a variety of partners including … … to bring innovation on …
Companies can work with …
• Suppliers
• Universities / Research institutes
• Design centers
• Customers
• Ecosystems (e.g., dedicated networks)
• New or existing Products(e.g., blockbuster bike from Ikea)
• Internal Processes efficiency (e.g., robotics for warehouse management from Amazon)
• Improved customer Services (e.g., mobile payment technologies from Starbucks)
Why Innovation Sourcing is important and why it should be oneveryone’s agenda
Organizations need to widen their funnel and get innovations faster to the market – Innovation sourcing enables this
50-70% of R&D
spend across all sectors every year
is dedicated to innovation
~55-65% of
innovations are sourced
externally1
Only 12-25% of all new products/
innovations reach consumers
25-45% of
revenues across all sectors come from
product innovations
40% faster route
to commercialization for externally-
sourced Innovations2
SOURCE: McKinsey Procurement Practice Supplier Innovation service line, McKinsey PDMA CPAS surveys
1 Based on research input from ‘Ambidexterity in technology sourcing’ by Frank T. Rothaermel2 Based on McKinsey’s PDMA, CPAS survey results - supplier innovations help organizations move most of their portfolio from ‘more innovative products’ to ‘incremental innovations’
Innovation sourcing can generate benefits in 3 major areas
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
How innovation sourcing can help
Financial
Brand awareness
Areas Dimensions
• Enables Procurement to get in the heart of the innovation agenda and activity; provides a strong platform for strategic supplier partnerships
Organiza-tional
Foster cross functional collaboration
• 40% faster route to commercialization for externally-sourced innovations (thus supporting innovation portfolio growth)
Faster innovation pipeline creation
• Generating new revenues through new products and services or differentiating technologies
Revenue growth
• Supporting cost reduction and sustaining continuous improvement across the value chain
Cost optimization
• Strengthening your responsible image by influencing suppliers and customers to buy differently
Driving sustainability
Brand building• Strengthening your brand image both across the
market and outside world
There are 4 main archetypes of best-in-class innovationsourcing companies
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
Characteristics (examples) Leaders
Innovation sourcing through partnerships
• Vast pipeline of innovative ideas• Negotiation of exclusivity contracts with partners• Speed
Systematic innovation sourcing through broad scouting
• Best practice sourcing innovators and scouting capabilities• Broad ecosystem of 3rd parties• Systematic approach with a dedicated team
Project based innovation sourcing
• Scouting activities triggered by a specific need• Often financial KPIs as main driver
In-house innovation
• Processes developed to embed innovation in day-to-day work• Complemented through acquisition of 3rd parties with
distinctive innovations
P&G radical strategy of mindset focus and selected interventions delivered almost 50% of the company’s innovation and billions of dollars in revenue
SOURCE: McKinsey Procurement Practice Supplier Innovation service line, Connect and Develop – Harvard Business Review (2006), press interviews
1 Percentage of new products to meet financial objectives 2 Nasdaq – value at year end
Not invented here Proudly found elsewhere
100% internal 50%+ externalR&D
35% 60%+R&D productivity1
15% of new products in market
~50% of new products in market
External contribution
$ ~39 $ ~91Stock price2
Year 2000 2014
Ideation• Open innovation• Consumer
communities
Execution
• Strategic alliance• Collaborative design
thinking• Co-development• Supplier brief
Partner selection
• External network
Change of mindset from … … to Main interventions
P&G stock priceUSD
0
20
40
60
80
100
The journey was everything but easy starting from a big change: betting on the capability of external networks to be the source of competitive advantage
SOURCE: McKinsey Procurement Practice Supplier Innovation service line, Nasdaq, press release, interview
Innovation became substantial part of the company DNA internally driven and slow
Main focus on negotiation and cost improvement
Moment of truthGetting innovation in scope Innovation as the key strategy to execute, seamlessly
Focusing on break-through innovations
Master collaboration agreement and cross functional teams
Target external contribution to exceed 50% of company revenue
Embrace a truly revenue sharing partnership
The next s-curve
Liaise with innovation partners to find “the next Bn$ product”
P&G innovation program blends company expertise and know-how with existing partner breakthrough technologies
SOURCE: Huston Sakkab, Connect and Develop – Harvard Business Review (2006) ; Interview
CASE EXAMPLE
2001
Discover• P&G technology entrepreneur
discovered a stain removing sponge in a grocery store in Osaka (Japan)
• The sponge is an original automotive product from BASF
2002
2003
2004
Evaluate
Launch
Co-create
2004 - 2016
Continuous collaboration
• US Labs to evaluate sample performances
• Product moved into development
• Product is launched on the market
• P&G and BASF improved product performances
• The first co-created product is on the market
• Collaboration of BASF and P&Gcontinues
• Improving the effectiveness of the product
• The product family was enlarged to complete the range of usage
Apple turned innovation into a unique competitive advantage through a “locking” strategy. But innovation is not only sourced from tier 1 partners …
SOURCE: iSupply, CNNMoney, literature search KN103413
1 Lithium is the lightest, rare earth metal that allows more energy to be stored in lighter and smaller spaces than alternatives; currently Apple along with other forward – thinking giants including Microsoft, Google, IBM, HP, Toyota, GE, GM, Sony etc. strives to secure its future stocks
CASE EXAMPLE
Example
Approach
Invested 4$ Bn in equip-ment for manufacturing and took exclusive hold of one Sharp facility for iPhone and iPad displays
Blocked vast capacity for batteries and invested significant assets in lithium metal supplies1
Prepaid $1.25 billion mainly to Samsung and Hynix to corner flash memory market through 2010
Transactional SourcingStrategic Sourcing
Supplier Collaboration
… as the next breakthrough chip in the iPhone will come in Q1 2017 from a Taiwanese supplier who leverages open innovation
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
CASE EXAMPLE
ResultsSituation and Approach
• Taiwan Semiconductor Manufacturing Company (TSMC) manufactures iPhone chips for Apple.
• The TSMC Open Innovation Platform uses third parties ecosystem to speed up innovation:
• Dedicated value chain approach
• independent design service partners providing innovative products at each step
• Breakthrough chip invention from TSMC of a 10nm FinFET chip technology – lighter, more powerful and less power demanding chip
• TSMC also heavily engaged in R&D for 5nm process technology, ready to use extreme ultraviolet lithography to make 5nm chips
Innovative warehouse management helped Amazon to provide its customers with unbeatable service by changing way of doing business
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
Need
• Amazon goal to become the A-to-Z market place targeting 85% of the world’s products available in its warehouses
• Speed was the key driver: shipment moved from a week to 1 day (or up to 2 hours for grocery)
Approach
• Amazon decided to invest heavily in innovation of warehouse management and pallet systems
• Amazon partnered with a supplier of mobile robotic fulfillment systems, investing heavily in technology and innovation
Results
• Amazon squeeze its delivery time to 24 hours
• Goods availability rose on average to 1M+ articles per fulfillment center
• The company invested 775$ Mio to create a new BU, “Amazon robotics”, world leader in full automatized fulfilment center, including drones
CASE EXAMPLE
Innovation can also be sourced by joining forces with other“best-in-class” innovators: Amazon joined forces with P&G toinnovate the delivery of bulky products
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
• Amazon entering delivery of bulky household productsat an affordable price
• These items traditionally show exhibit high shipping cost due to size
• Amazon introduced Vendor Flex demonstrating its intent for the future by name
• Amazon and P&G integrated some areas of their businesses to allow Amazon setting up small distribution shops inside P&G’s core warehouses
• Amazon employees package, label and ship the items directly from a ring-fenced areas within P&G
CASE EXAMPLE
Need Approach Results
The benefits are for both sides:
✓ Cost of storage
✓ Transport
✓ Quicker delivery
✓ Disruption
✓ Internet Sales
Ikea involves 3rd design partners end to end
SOURCE: Veryday ; web search
From an idea To a project based partnership
• Market research :
• In 2050, 70% of the world’s population will live in an urban environment, in cities and 80% of people could carry out all their transport needs with a bike
• Thus, Ikea came up with the idea of selling a bike for day to day use that reach a large customer base.
• To transform this idea into a product, Ikea entered into a partnership with an industrial design consultancy called Veryday which lasted 3 years and was organized in 3 phases:
• Concept and constraints definition
• Design
• Manufacturing location sourcing and production
• The role of the design partner evolved along the whole process.
• Ikea kept the IP of the product as part of the partnership with the design partner
SLADDA is a good design impact example of successful partnership between Ikea and a design center, Veryday
SOURCE: Veryday
• Designed SLADDA, IKEA’s first bicycle, with modular storage and automatic gears.
• Won 2016 Red Dot Award for Best Product Design
• Expected to be the world’s bestselling bike
Best in class companies master 4 key enablers for successfulinnovation sourcing
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
Enabler
Partner management processes
Right innovation mindset
Independent, dedicated innovation team
Early involvement with business partners
Getting tactical on innovation sourcing identified priorities by answering four questions
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
Who to involve internally?
Are there any relevant case examples to inspire us?
How to engage with these partners?
Who to partner with?
Latest toolbox includes diagnostics, use cases and examples for each intervention
Crowd sourcingCross-industry sourcing
Competitive dynamics mapping
Open innovation
Consumer communities
Innovation hackathon
Customer needs amplification
Supplier briefPartner-enabled development
Strategic alliance
Value optimizationCollaborative design thinking
Co-development
Value chain mapping External network
Conferences and fairs
Innovation award
Ideation
Execution
Partner selection
There are a set of proven and well-defined interventions which can help you on this journey
SOURCE: McKinsey Procurement Practice Supplier Innovation service line
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