Isaac’s IT Skill Set

1

2

Business Solution

IT system layer

Hard

ware

Op

erating

System

Infrastru

cture S

ystem

Office

Ap

plicatio

n

Bu

siness

Ap

plicatio

n

Datab

ase

Mid

dle W

are

Netw

ork

IT B

Ps

Bu

siness

3

Network

• Simple Network Design• Cisco Network Gear Setup• Network trouble shooting• Etc…

4

Hardware

• Network Gears Component Setup Skill• Server Component Setup Skill• Desktop & Laptops Setup Skill• SAN Storage Setup Skill

5

Operation System

• Windows Server 2003/2008/2012 (Domain/Certificate/DNS/FAX/FILE/NPAS etc…)

• Hypervisor (VMWare ESXi/Hyper-V)• Windows 7/8• Cisco IOS• Linux• HP-UNIX

6

Infrastructure System

• Microsoft Domain Setup• Microsoft SMS Setup• Microsoft Exchange Server Setup• Microsoft SharePoint Server Setup• Microsoft ISA Server Setup• Symantec Backup Exec• Symantec Antivirus/Spam mail Server• Etc…

7

Office Application

• Microsoft Office Suite• And common Apps

8

Database

• Microsoft SQL 2005/2008• Oracle 9/10g/11g• Salesforce• Microsoft Access 2007/2013

9

Business Application

• Infor ERP-LN (MM,WH,MRP,SO,IN)• Salesforce.com• Kingdee• SharePoint

10

Solution Design

• Design standard solution for business• Combine multiple solution for complex

requirement• Long term plan design for multiple stage

solution

11

Customer Service

• Hyper care service for steerco.• High quality service delivery for business• Good communication between multiple party