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    What is Industrial Relation?

    There is no unanimity as to the meaning andscope of Industrial Relations, since differentterms such as labour management Relations,Employer & Employee Relations, Union &

    Management Relations, personnel Relations,Human Relation etc are in use or used. In itsstrictest sense, the term Industrial RelationMeans the relationship between Management

    & Workmen in an unit or an Establishment oran Industry. In wider sense, it means therelationship between the workers &Management union & workers and Union and

    management in an Industry.

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    The four main parties who are actively

    associated with any industrial relationssystem are the Managements Workmen,the

    Organisation of managements,workmen,

    workmen and the state. Fundamentally ,theterm industrial relation Refers to an

    organised relationship between two

    organised parties representing employersand employees regarding matters of

    collective interest.

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    Objectives and Aims

    Apart from the primary objective of bringingabout sound and healthy relations between

    employers and employees, Industrial

    relation aims1. To facilitate production and productivity

    2. To safe guard the rights and interests of

    both labour and management by enlistingtheir co- operation.

    3. To achieve a sound, harmonious andmutual beneficial Labour - Management

    relations.

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    4.To avoid unhealthy atmosphere in theindustry especially work Stoppage , go

    slows, gheraos, Strikes, lockouts etc

    5.To establish and maintain industrial

    democracy.

    The problem posed in the field of Industrial

    Relations cannot be solved within the limits

    of a single discipline and hence it is bound

    to be inter-disciplinary approach.

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    Grievance Function in

    Industrial Relations There is hardly a company where the

    employees do not have grievance of onekind or other. A grievance produces

    unhappiness, discontent, indifference, lowmorale, frustration etc. Ultimately it affectsemployees concentration, efficiency andproductivity. A large number of workstoppage, shop floor incidents and strikecould be attributed to the faulty handling ofgrievances. Prompt and effective handlingof grievances is the key to industrial peace.

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    Grievance is a rust on human relations.Grievance can be conceived in several

    stages. Dissatisfaction may or may notarticulated. When it takes some shapeand brought to the notice of someauthority then it is seen as complaint. ACompliant is a formal representation of agrievance. An individual grievance if notsettled under the Grievance process itassumes the form of an Industrialdisputes and attracts disputessettlement provisions. Basicallygrievance is a complaint of one or moreworkers covering such areas of wages,allowances, conditions of work, over

    time, leave, transfer, promotion, etc

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    Informal and formal presentation of grievancehave their advantages and disadvantages.

    Informal less important, less attention etc.Formal gets more serious attention.

    Grievance must be settled as early as possible to

    the point of origin and on merit only. Hastyactions without properly ascertaining facts helpsto aggregate the situation hence it is better onlyto have a systematic grievance redressalprocedure which would (i) be simple, fair andeasy to understand (ii) encourage employees toput forth their grievance (iii) function promptlyand expediously (iv) gain employees confidenceand (v) promote healthy relations between

    employees and the company.

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    Discipline function in

    Industrial Relations In any industry, discipline is an

    useful tool for developing,

    Improving and stabilizing thepersonality of workers.Industrial discipline is essential

    for smooth running of anorganization, for increasingproduction and productivity for

    maintenance of Industrial peace.

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    Dictionary meaning of

    Discipline1.First it is the training that corrects,

    moulds, strengthens or perfects individual

    behaviour.2.It is control gained by enforcing obedience.

    3.It is punishment.

    Discipline is the force that prompts an individualor a group to observe/adhere rules, regulations and

    procedures which are deemed to be necessary to

    the attainment of an objective.

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    Aims and Objectives of

    disciplineThe main Aims and Objectives of discipline are

    1.To obtain willing acceptance of rules,

    regulations and procedures of anorganization so that organizationalobjectives can be attained.

    2.To develop among employees a spirit oftolerance and a desire to make adjustments.

    3.To give and seek directions and

    responsibilities.

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    4.To create an atmosphere of respect ofhuman personality and human relations.

    5.To increase the working efficiency andmorale of employees.

    6. To impart an element of certainty despite

    several differences in informal behaviourspatterns and other related changes in anorganization.

    Disciplinary actions have serious repercussionson the employees and on the industry andtherefore must be based on certain principles inorder to be fair, just, and acceptable to the

    employees and their Union.

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    Indiscipline often arises from frustration and

    absence of a service of responsibility. The

    cause of indiscipline among workers are

    several and varied and can often be traced to

    their ignorance and illiteracy, non-adherence

    to the industrial culture, no-redressal ofgrievance, lack of commitment of worker,

    absence of occupational status, low wages,

    unfair labour practice, bad working conditionsand lack of effective management practice

    etc.

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    Discipline is a two way traffic and reach of

    discipline as the part of either party in

    industry will cause unrest. The concept of

    positive discipline promotion aims at the

    generation of a sense of self discipline and

    disciplined behaviour in all human beings

    in a dynamic organizational setting instead

    of discipline improved by force orpunishment. In brief, the approach to the

    disciplinary action in most cases should be

    corrective rather than punitive.

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    1. Conciliation :

    The conciliation Officer is appointed by

    Government. He is charged with duty of

    mediating in and promoting settlement of

    industrial disputes.Sometimes Government

    may also constitute a Board of Conciliationfor promoting the settlement of Industrial

    disputes. It consists of independent

    Chairman and two or four other members

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    representing the parties to disputes.While

    conciliation is compulsory in all public

    utility service and optional in non-public

    utility service. In conciliation, the ultimate

    decision rests with the parties themselves

    but the conciliation may offer a solution to

    the dispute acceptable to both the parties

    and serve as a channel of communication.The parties may accept his recommendation

    for settlement of any dispute or reject

    altogether. If conciliation fails, the next

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    stage may be compulsory adjudication or

    the parties may be left to other own choice.

    They have no power to decide the disputes

    or ass a final or binding order on parties.

    In case where a settlement is arrived at,

    they can record the settlement and

    incase of failure of a conciliation

    negotiations, they can only send a failure

    report to appropriate government. The

    concerned authority after scrutinizing the

    failure report and

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    the confidential note submitted by the

    conciliation officer may refer or refuseto refer the dispute to the Industrial

    Tribunal or Labour Court as the case

    may be for adjudication. If the Partiesat the time of Conciliation proceeding

    so desires the Industrial dispute is

    referred for voluntary arbitration to

    the persons unanimously agreed by

    them.

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    2. Adjudication :

    The Govt. generally refer an Industrial dispute

    for adjudication on failure of conciliation

    proceedings. Adjudication means a mandatory

    settlement of industrial disputes by Labour

    Courts or Industrial Tribunals or NationalTribunals under the Industrial Disputes Act. By

    and large, the ultimate legal remedy for the

    settlement of an unsolved dispute is itsreference to adjudication by the appropriate

    Govt. This reference of dispute for adjudication

    is also at the discretion of the Govt.

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    3. Voluntary Arbitration

    Voluntary arbitration is one of the

    recognized and democratic ways

    for settling Industrial disputes. It

    is to be borne in mind that good

    industrial relations are a mixture

    of idealism and realism.

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    Trade Union and Industrial

    Relations Functions1.To secure for workers fair wages.

    2.To safeguard security of tenure andImprove conditions of service

    3.To enlarge opportunities for promotion

    and training.

    4.To improve working condition and timing

    condition.

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    5.To provide for educational, cultural

    and recreational facilities.

    6.To promote identity of interests of theworkers within their industry.

    7.To offer responsive co-operation inimproving levels of production and

    productivity discipline.

    8.To promote individual and collectivewelfare.

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    Collective Bargaining

    Collective bargaining is the process of jointdecision making and basically represents a

    democratic way of life in an Industry. It

    establishes a culture of bipartition and jointconsultation in industry and a flexible

    method of adjustment to economic and

    technical charges. In an industry. It helpsin establishing industrial peace without

    disrupting either the existing arrangements

    or the production activities.

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    Legal frame works Labour

    constitutionConstitution of India Rights

    Directive principles - Though not enforceable

    in Court, it shall be

    duty of State to

    protect the interest of

    the Citizen.

    Labour Concurrent List Centre & State

    Centre rules would prevail upon State rules

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    In I.D. Act there is no provision for

    providing any review, revision or appeals

    against actions, orders or awards of

    authority. Section 17(2) of the I.D. Act

    makes the award of the adjudicationauthorities as final. The only remedy is

    that aggravated party can resort to

    constitution remedies, namely, writunder Articles 32, 226 & 227 and appeals

    under Articles 133 and 134 of the

    Constitutional of India.

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    Disciplinary Proceedings in

    IndustryAn enquiry held by the Management against

    its employees for certain acts of alleged

    misconduct is called a Domestic Enquiry or

    Departmental Enquiry

    1

    . Framing and issuing of charge sheet.2. Service of charge sheet.

    3. Enquiry Proceedings.

    4. Findings.

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    5. Decisions

    a). Warning

    b). Fine

    c). Withholding or stoppage of

    increments.d). Demotion or reduction in rank.

    e). Suspension

    f). Discharge

    g). Dismissal

    6. Service of order.

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