ir labour management
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What is Industrial Relation?
There is no unanimity as to the meaning andscope of Industrial Relations, since differentterms such as labour management Relations,Employer & Employee Relations, Union &
Management Relations, personnel Relations,Human Relation etc are in use or used. In itsstrictest sense, the term Industrial RelationMeans the relationship between Management
& Workmen in an unit or an Establishment oran Industry. In wider sense, it means therelationship between the workers &Management union & workers and Union and
management in an Industry.
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The four main parties who are actively
associated with any industrial relationssystem are the Managements Workmen,the
Organisation of managements,workmen,
workmen and the state. Fundamentally ,theterm industrial relation Refers to an
organised relationship between two
organised parties representing employersand employees regarding matters of
collective interest.
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Objectives and Aims
Apart from the primary objective of bringingabout sound and healthy relations between
employers and employees, Industrial
relation aims1. To facilitate production and productivity
2. To safe guard the rights and interests of
both labour and management by enlistingtheir co- operation.
3. To achieve a sound, harmonious andmutual beneficial Labour - Management
relations.
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4.To avoid unhealthy atmosphere in theindustry especially work Stoppage , go
slows, gheraos, Strikes, lockouts etc
5.To establish and maintain industrial
democracy.
The problem posed in the field of Industrial
Relations cannot be solved within the limits
of a single discipline and hence it is bound
to be inter-disciplinary approach.
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Grievance Function in
Industrial Relations There is hardly a company where the
employees do not have grievance of onekind or other. A grievance produces
unhappiness, discontent, indifference, lowmorale, frustration etc. Ultimately it affectsemployees concentration, efficiency andproductivity. A large number of workstoppage, shop floor incidents and strikecould be attributed to the faulty handling ofgrievances. Prompt and effective handlingof grievances is the key to industrial peace.
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Grievance is a rust on human relations.Grievance can be conceived in several
stages. Dissatisfaction may or may notarticulated. When it takes some shapeand brought to the notice of someauthority then it is seen as complaint. ACompliant is a formal representation of agrievance. An individual grievance if notsettled under the Grievance process itassumes the form of an Industrialdisputes and attracts disputessettlement provisions. Basicallygrievance is a complaint of one or moreworkers covering such areas of wages,allowances, conditions of work, over
time, leave, transfer, promotion, etc
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Informal and formal presentation of grievancehave their advantages and disadvantages.
Informal less important, less attention etc.Formal gets more serious attention.
Grievance must be settled as early as possible to
the point of origin and on merit only. Hastyactions without properly ascertaining facts helpsto aggregate the situation hence it is better onlyto have a systematic grievance redressalprocedure which would (i) be simple, fair andeasy to understand (ii) encourage employees toput forth their grievance (iii) function promptlyand expediously (iv) gain employees confidenceand (v) promote healthy relations between
employees and the company.
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Discipline function in
Industrial Relations In any industry, discipline is an
useful tool for developing,
Improving and stabilizing thepersonality of workers.Industrial discipline is essential
for smooth running of anorganization, for increasingproduction and productivity for
maintenance of Industrial peace.
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Dictionary meaning of
Discipline1.First it is the training that corrects,
moulds, strengthens or perfects individual
behaviour.2.It is control gained by enforcing obedience.
3.It is punishment.
Discipline is the force that prompts an individualor a group to observe/adhere rules, regulations and
procedures which are deemed to be necessary to
the attainment of an objective.
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Aims and Objectives of
disciplineThe main Aims and Objectives of discipline are
1.To obtain willing acceptance of rules,
regulations and procedures of anorganization so that organizationalobjectives can be attained.
2.To develop among employees a spirit oftolerance and a desire to make adjustments.
3.To give and seek directions and
responsibilities.
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4.To create an atmosphere of respect ofhuman personality and human relations.
5.To increase the working efficiency andmorale of employees.
6. To impart an element of certainty despite
several differences in informal behaviourspatterns and other related changes in anorganization.
Disciplinary actions have serious repercussionson the employees and on the industry andtherefore must be based on certain principles inorder to be fair, just, and acceptable to the
employees and their Union.
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Indiscipline often arises from frustration and
absence of a service of responsibility. The
cause of indiscipline among workers are
several and varied and can often be traced to
their ignorance and illiteracy, non-adherence
to the industrial culture, no-redressal ofgrievance, lack of commitment of worker,
absence of occupational status, low wages,
unfair labour practice, bad working conditionsand lack of effective management practice
etc.
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Discipline is a two way traffic and reach of
discipline as the part of either party in
industry will cause unrest. The concept of
positive discipline promotion aims at the
generation of a sense of self discipline and
disciplined behaviour in all human beings
in a dynamic organizational setting instead
of discipline improved by force orpunishment. In brief, the approach to the
disciplinary action in most cases should be
corrective rather than punitive.
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1. Conciliation :
The conciliation Officer is appointed by
Government. He is charged with duty of
mediating in and promoting settlement of
industrial disputes.Sometimes Government
may also constitute a Board of Conciliationfor promoting the settlement of Industrial
disputes. It consists of independent
Chairman and two or four other members
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representing the parties to disputes.While
conciliation is compulsory in all public
utility service and optional in non-public
utility service. In conciliation, the ultimate
decision rests with the parties themselves
but the conciliation may offer a solution to
the dispute acceptable to both the parties
and serve as a channel of communication.The parties may accept his recommendation
for settlement of any dispute or reject
altogether. If conciliation fails, the next
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stage may be compulsory adjudication or
the parties may be left to other own choice.
They have no power to decide the disputes
or ass a final or binding order on parties.
In case where a settlement is arrived at,
they can record the settlement and
incase of failure of a conciliation
negotiations, they can only send a failure
report to appropriate government. The
concerned authority after scrutinizing the
failure report and
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the confidential note submitted by the
conciliation officer may refer or refuseto refer the dispute to the Industrial
Tribunal or Labour Court as the case
may be for adjudication. If the Partiesat the time of Conciliation proceeding
so desires the Industrial dispute is
referred for voluntary arbitration to
the persons unanimously agreed by
them.
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2. Adjudication :
The Govt. generally refer an Industrial dispute
for adjudication on failure of conciliation
proceedings. Adjudication means a mandatory
settlement of industrial disputes by Labour
Courts or Industrial Tribunals or NationalTribunals under the Industrial Disputes Act. By
and large, the ultimate legal remedy for the
settlement of an unsolved dispute is itsreference to adjudication by the appropriate
Govt. This reference of dispute for adjudication
is also at the discretion of the Govt.
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3. Voluntary Arbitration
Voluntary arbitration is one of the
recognized and democratic ways
for settling Industrial disputes. It
is to be borne in mind that good
industrial relations are a mixture
of idealism and realism.
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Trade Union and Industrial
Relations Functions1.To secure for workers fair wages.
2.To safeguard security of tenure andImprove conditions of service
3.To enlarge opportunities for promotion
and training.
4.To improve working condition and timing
condition.
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5.To provide for educational, cultural
and recreational facilities.
6.To promote identity of interests of theworkers within their industry.
7.To offer responsive co-operation inimproving levels of production and
productivity discipline.
8.To promote individual and collectivewelfare.
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Collective Bargaining
Collective bargaining is the process of jointdecision making and basically represents a
democratic way of life in an Industry. It
establishes a culture of bipartition and jointconsultation in industry and a flexible
method of adjustment to economic and
technical charges. In an industry. It helpsin establishing industrial peace without
disrupting either the existing arrangements
or the production activities.
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Legal frame works Labour
constitutionConstitution of India Rights
Directive principles - Though not enforceable
in Court, it shall be
duty of State to
protect the interest of
the Citizen.
Labour Concurrent List Centre & State
Centre rules would prevail upon State rules
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In I.D. Act there is no provision for
providing any review, revision or appeals
against actions, orders or awards of
authority. Section 17(2) of the I.D. Act
makes the award of the adjudicationauthorities as final. The only remedy is
that aggravated party can resort to
constitution remedies, namely, writunder Articles 32, 226 & 227 and appeals
under Articles 133 and 134 of the
Constitutional of India.
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Disciplinary Proceedings in
IndustryAn enquiry held by the Management against
its employees for certain acts of alleged
misconduct is called a Domestic Enquiry or
Departmental Enquiry
1
. Framing and issuing of charge sheet.2. Service of charge sheet.
3. Enquiry Proceedings.
4. Findings.
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5. Decisions
a). Warning
b). Fine
c). Withholding or stoppage of
increments.d). Demotion or reduction in rank.
e). Suspension
f). Discharge
g). Dismissal
6. Service of order.
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