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Running head: IPAD DISTRACTION iPad Distraction and Immunization in the Primary Care Setting: A Quality Improvement Project Bernadette Sobczak Maryville University Capstone Chair: Kathy Wright, DNP, APRN, CPNP 1

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Page 1: iPad Distraction and Immunization in the Primary Care Settingdnp.musites.org/wp-content/uploads/2017/12/Sobczak...  · Web viewThe purpose of the project was to determine in children

Running head: IPAD DISTRACTION

iPad Distraction and Immunization in the Primary Care Setting: A Quality Improvement Project

Bernadette Sobczak

Maryville University

Capstone Chair: Kathy Wright, DNP, APRN, CPNP

Capstone Committee Member: Therese Polo, MD

Date of Submission: December 1, 2017

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Table of Contents

Abstract………………………………………………………………………..4

Introduction…………………..……………………………………………….5

Background……………………………………………………………………6

Problem ……………………………………………………………………….7

Purpose and Aims……………………………………………………………..8

Literature Review……………………………………………………………..8

Pediatric distraction techniques in the acute care setting……………………8

Tablet and handheld device distraction in the acute setting………………...9

Pediatric distraction in the primary care setting for immunization……..…11

Tablet distraction for children receiving immunization …………………...11

Theoretical Framework…………………………………………………........12

Methodology…………………………………………………………………..13

Setting……………………………………………………………………....13

Project Design……………………………………………………………...14

Data Collection Instruments……………………………………………......15

Protection of Human Subjects…………………………………...…………16

Data Analysis…………………………………………...…………………..17

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Interpretation of Findings………………………………………………...17

Sample…………………………………………………………………...17

FACES and Parental Satisfaction Scores………………………………..18

Results…………………………………………………………………...20

Implications……………………………………………………………...22

Limitations and Strengths…………………………………………….…23

Recommendations………………………………………………….……23

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Abstract

Introduction. The purpose of the project was to determine in children age 4-12 years old

receiving immunizations, if iPad distraction during immunization administration, effected levels

of satisfaction during the immunization experience as reported by parents/caregivers of children

receiving the immunizations and pain as reported by children receiving the immunizations.

Methods. A total of 60 parents/child dyads participated by completing a parental satisfaction

survey and child reported FACES scale post immunization. Thirty patients were allowed to play

iPad games before and during immunization and thirty patients received no distraction. Results.

Mann Whitney U test showed no significant mean difference between the iPad distraction and no

distraction group. Discussion: The results of this project indicate that for this practice, iPad

distraction did not have an effect on parent satisfaction levels and pain scores.

Keywords: iPad, distraction, immunization, satisfaction, pain

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Chapter I: The Issue of Pediatric Childhood Immunization Pain

Before one year of age, infants receive approximately twelve vaccine injections as part of

the Centers for Disease Control (2016) recommended childhood vaccine schedule. The average

five-year old child, who is up to date on vaccinations, in the United States, can expect to receive

an average of three to five immunizations at their well child exam for Kindergarten entrance.

This chapter will review the significance of immunization pain to patients and the healthcare

system. In addition, the project background, problem and aims of the project will be presented.

Significance to Patients and Healthcare

Immunizations are key to the prevention of childhood illnesses that previously caused

significant morbidity and mortality. One example of a disease that has been nearly eliminated

due to routine childhood immunization is rubella. Prior to the release of rubella vaccine in 1969,

a large rubella epidemic in 1964-1965 occurred in which twelve million Americans became

infected, 2,000 infants died, and 11,000 miscarriages occurred (CDC, 2016). In 2012, only nine

cases of rubella were reported in the United States.

The importance of vaccines in the prevention of death and disability is obvious.

However, due to developmental stage, most children cannot rationalize the need for vaccines.

They frequently only remember the painful experience of needle sticks. Children develop fear.

Often times, they dread coming to the pediatrician’s office, if the fearful feelings are intense and

substantial. Fear and anxiety are emotional components that can augment the perception of pain,

especially in children (McMurtry et al., 2011).

In pediatrics, providers must also address parental perceptions. While many parents

understand the importance of childhood vaccines, there is an increased trend toward vaccine

refusal in the U.S. According to the CDC (2013), vaccine exemptions rose from 5.5% to 6.1% in

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the state of Illinois between the 2011-2012 and 2012-2013 school year, due largely in part to

non-medical exemptions. Vaccine refusal not only leaves the pediatric patient at risk for disease,

but it also poses a risk to immune compromised patients in the community (Centers for Disease

Control and Prevention, 2014). There are many reasons for vaccine refusal. Common reasons

for refusal of vaccines include fears that vaccines harm children, distrust of medical providers

and lack of belief in the efficacy of vaccines (Smith et al., 2011). Another reason for

immunization or refusal immunization is needle phobia; Taddio et al. (2012) found that 8% of

parents refused vaccination for their children due to fear of needles.

Negative immunization experiences can have significant consequences. The immediate

consequences are pain and fear. In addition, children who struggle and require vigorous restraint

during immunization may often experience increased injection site soreness and both staff and

the child are at an increased risk of injury (Taddio et al., 2009). Long-term consequences occur

as a result of negative immunization experiences. Children can develop anxiety about coming to

the primary care office ranging from mild to severe. Many times these fears persist into

adulthood. Taddio et al. (2009) report that approximately twenty five percent of adults report

needle phobia attributed to negative experiences medical experiences in childhood. Needle

phobia can cause children and adults to avoid medical and dental visits.

Background

Over the years, many studies have examined methods to reduce the pediatric pain during

various medical procedures including venipuncture and immunization. In recent times, a few

organizations have developed recommendations and practice guidelines to address the problem

of pain and distress during immunization. The CDC (2015) recommends the following evidence

based strategies for procedural pain management during immunization for children beyond

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infancy: giving the most painful injection last, no needle aspiration, tactile stimulation, and

distraction. In addition, the CDC (2015), states that topical lidocaine may be used per

manufacturer guidelines. Taddio et al. (2010) developed guidelines for the Canadian Institute of

Health Research for reducing childhood immunization pain. The Canadian guidelines are

congruent with the CDC guidelines but give the strong recommendation that distractions “should

be provided” during immunization and these distractions are best when clinician or child led

(Taddio et al., 2010). Formal primary care office policies addressing pediatric pain management

strategies and distraction techniques during immunization are lacking.

Problem

In 2015, the need for an intervention to help children cope with the fear and anxiety of

immunization was identified at a small Midwest pediatric primary care office. No formal

procedure or intervention existed at this clinic prior to implementation of this DNP project.

Many techniques and devices had been discussed but no formal research into practicality, cost,

and success rate had been conducted until the author conducted a review of literature. Modern

day handheld computers and tablets are easy to use and are fairly child intuitive. One advantage

of iPad distraction is that it does not require additional staff, which made it appealing to this

primary care office due to limited staff and resources. No research into the cost/benefit ratio of

iPad distraction had been conducted.

This project took place in a small rural pediatric office. The clinic is a single pediatrician

owned, pediatric primary care office. The author of this project is the sole pediatric nurse

practitioner in this practice. Other employees include a registered nurse and office manager. The

practice supported the project by establishing a written policy for providing child led iPad

distraction for the clinic. The practice agreed to provide an iPad to children receiving

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immunizations as a distraction for the purpose of piloting this quality measure at the clinic. In

addition, the clinic collected data from parents and children about parent satisfaction and pain.

Purpose/Aims

The purpose of this project was to determine in children age 4-12 years old receiving

immunizations, if iPad distraction during immunization administration, effected levels of

satisfaction during the immunization experience as reported by parents/caregivers of children

receiving the immunizations and pain as reported by children receiving the immunizations. This

scholarly project sought to establish standard office procedure for providing iPads as distraction

devices during immunization. An additional aim of the project was to establish a method of

assessing parental satisfaction with the immunization experience. The project also, sought to

establish a method of assessing pain in children receiving immunization.

Chapter II: Literature Review

The purpose of this project is to determine if distraction provided with an iPad during

immunization of children ages 4-12 years has an effect on parental satisfaction during

immunization visits. Research participants will be parents of children age 4-12 years old

receiving immunizations in a rural pediatric primary health clinic. As mentioned in Chapter I,

distraction is recommended during childhood immunization by organizations such as the Centers

for Disease Control and Prevention and the Canadian Institute of Health Research. Information

about different methods of distraction and the effect of these methods on children’s responses

during painful procedures is presented. Current research about use of tablets and handheld

devices as distraction tools for children during painful procedures is presented. Distraction as it

relates to the gate control theory (Melzack & Wall, 1965) is explored.

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Pediatric distraction techniques in the acute care setting

Pediatric patients are subject to a variety of painful procedures in the acute care setting.

Common painful procedures in pediatric hospitals include dressing changes, IV insertions,

casting, bone marrow aspirations, urinary catheterization, and lumbar punctures. Pain is a

complex phenomenon and has both physiologic effects and emotional components such as

anxiety, which can increase the intensity of the experience (McMurtry, Noel, Chambers, &

McGrath, 2011). Many attempts both pharmaceutical and non-pharmaceutical are made to

decrease the intensity of these experiences for children. The use of distraction techniques such

as toys, television, puppets, games and music are commonplace. In fact, many pediatric centers

of excellence promote their child life specialist and distraction techniques as an indication of

quality pediatric care. For example, St. Louis Children’s Hospital is a nationally recognized

pediatric hospital in St. Louis, Missouri that widely promotes the idea of “ouchless ER visits” in

which topical lidocaine and distraction techniques are used for every pediatric needle stick (St.

Louis Children’s, 2016). Many non-pharmaceutical distraction techniques have been studied in

the past several decades to determine which techniques are most effective at reducing various

aspects of painful procedures for children.

Children who receive distraction during painful hospital procedures have lower reported

behavioral distress, fear, anxiety and pain (Koller & Goldman, 2012). Whitehead-Pleaux et al.

(2007) found that children had significantly less behavioral distress while undergoing burn care

when music therapy was utilized with premedication as compared to premedication alone.

Sharar et al. (2007) found that patients who received virtual reality helmet distraction during post

burn physical therapy had significant reductions in self-reported pain and self-reported time

spend worrying about pain, compared to standard treatment. Research has shown that parents can

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be trained to successfully provide their children with distraction in the acute care setting.

McCarthy et al. (2010) report lower pediatric lower observational behavioral distress scores

(OBDS), parent reports of distress scores, lower salivary cortisol levels, and lower child reported

pain scores with IV insertion among children age 4-10 years old whose parents performed

distraction compared to a group that received no distraction.

Many studies have examined the impact of various distraction techniques on pediatric

pain in the acute setting. Some distraction techniques have been shown to be superior over

others. An extensive literature review by Koller & Goldman (2012) found that across several

studies, the following distraction techniques are shown to reduce the intensity of pain among

children exposed to painful stimuli in research studies: interactive toys, video games, guided

imagery, virtual reality, and controlled breathing. Music and television have shown to be

effective when used in conjunction with pharmaceutical therapy.

Tablet and handheld device distraction in the acute setting

The use of tablets in the United States and worldwide has skyrocketed. In 2010,

approximately 18 million tablets were sold worldwide but in 2015, yearly worldwide tablet sales

soared to 233 million (Gartner, 2015). There are some negative connotations to the distraction

that tablets provide to children such as decreased interpersonal skills, overreliance on

technology, and creating a new generation of “couch potatoes”. However, tablets can also

improve lives by improving communication, information seeking, allowing cameras to capture

moments and providing entertainment and distraction. The distraction provided by these devices

has been utilized as a new technique for distraction from painful procedures in the pediatric acute

care settings.

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Studies of tablets as a distraction technique are emerging. Ko et al. (2016) found that

children age 1 through 18 years of age who were given an iPad with videos playing had

significant decreases in heart rate from the waiting room to cast room. Casting fractures can be

very anxiety producing. It is assumed that the significant decrease in heart rate between the iPad

group and the group without iPad was due to decreased anxiety. Crevatin et al. (2016) compared

child reported pain scores (FACES or numeric scale) between standard pediatric distraction

techniques to hand held computer distraction among children age 4 to 13 years and found that

these distraction techniques produced equal results. The standard distraction performed involved

the use of a second nurse either do a puppet show, sing or blow bubbles. Modern day handheld

computers and tablets are fairly easy to use and are fairly child intuitive. One advantage of the

iPad as a distraction tool is that it does not require additional staff.

Pediatric distraction in the primary care setting for immunization

The primary care setting is a distinct setting from the hospital. In general, distraction

techniques are not utilized in the primary care setting to the extent as they are in pediatric

hospitals. Many pediatric hospitals employ child life specialists whose sole job is to make the

environment child friendly and to provide distraction. The most common painful experience in

the primary pediatric care office is immunization intramuscular and subcutaneous injection

(Reis, Roth, & Syphan, 2003).

Most distraction techniques studied in the primary care setting for immunizations differ

from those studied in acute care settings. In general, the techniques utilized in primary care are

different. There were more studies in primary care that explored the use of different topic

numbing medications, cold therapy, vibrating devices and simple techniques or patient led

activities. This may be due in part to cost and availability of staff in the primary setting.

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Berberich and Landman (2009) found that the combined use of topical ethyl chloride, a multi-

pronged arm gripper and the use of a vibrating tool on contralateral arm for immunization

resulted in significantly lower parent and patient Face, Leg, Activity, Cry and Consolability

(FLACC) scores and Faces pain scales scores in 4 to 6-year olds. (Burgess, Nativio, & Penrose,

(2015) found significant decreases in child and parent distress during immunization of 4 to 6-

year olds with the use of topical spray anesthetic and encouraging children to use a party blower

toy.

Tablet distraction for children receiving immunization

Tablet and handheld device distraction is an appealing distraction technique in the

primary care setting because it is inexpensive and does not involve additional staff resources or

coaching. The effectiveness of this strategy as a method of distraction during immunization is

unclear. Burns-Nadler, Atencio & Chavez (2016) found no significant differences in observatory

rated scales of pain and behavioral distress (OBDS) among children age 4 through 11 years old

who received distraction while receiving immunization. Another study found iPad distraction

techniques effective. Shahid, Benedic, Mishra, S., Muyle, & Guo (2015) found that “the use of

iPad distraction significantly reduced the parent’s perception of their child’s level of anxiety,

need to be held, and amount of crying during immunization compared to no distraction”(p. 145).

This study also found significantly higher parent satisfaction scores among parents whose child

used the iPad for distraction.

The use of distractions techniques such as guided imagery, video games, interactive

games and virtual reality have demonstrated reduced pediatric distress and pain scores in the

acute care setting. The use of iPad distraction has also shown benefits in the acute care setting.

The benefit of iPad distraction in the primary care setting for immunizations is still somewhat

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unclear. Shahid et al. (2015) found the benefits of increased parental satisfaction and reduced

anxiety and pediatric distress with the use of iPads. This project will pilot the use of iPad games

as a form of distraction during immunization to determine if it improves the quality of care at

this clinic in terms of child pain scores and parental satisfaction.

Theoretical Framework

The most popular pain control theory of modern times is the gate control theory. The

gate control theory holds that, “neural impulses that potentially signal pain from the peripheral

nervous system are subject to a number of modulations in the spinal cord by a gate-like

mechanism in the dorsal horn before the experience of pain is transmitted to the central nervous

system” (Melzack & Wall, 1965). The gate control theory holds that painful sensations are

reduced when other signals to the brain are sent down the same pathway.

The painful stimuli presented in this project were single or multiple needle injections of

vaccine. Gate control theory holds that painful stimuli can be modulated in the spinal cord by

another equal or more powerful stimuli. The distracting stimulus for this DNP project is child

interest in an iPad game. The hypothesis was that the children who are in the experimental group

who receive iPad distraction will experience less pain and anxiety than those without distraction.

One assumption is that if a child’s pain is reduced, a parent’s level of satisfaction with the child’s

immunization visit will increase.

For the purpose of this project, pain was defined in accordance with the gate control

theory as endorsed by Melzack who is responsible for the gate control theory of pain. Loesser &

Melzack (1999) endorse the International Asssociation for the Study of Pain’s (ISPA) definition

of pain. According to the ISPA, pain is “an unpleasant sensory and emotional experience

associated with actual or potential tissue damage or described in terms of such damage”

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(Merskey &Bogduk, 1994, p. 210). The unpleasant stimuli was intramuscular or subcutaneous

injections as a route of vaccine administration. Parent satisfaction is the degree to which parents

are pleased with certain aspects of their child’s care (Gerkensmeyer, Austin, & Miller, 2006).

Parent expectations of their child’s health care contrasted with their actual experience determine

their satisfaction. “Satisfaction is defined as the emotional response to the judgment of the

difference between perceived services and consumers' desired and expected services”

(Gerkensmeyer, Austin & Miller, 2006).

Chapter III: Methodology

Chapter III will discuss the methods used in this doctoral project. The setting for this

project is discussed. In addition, a description of project design is given. The project utilized the

Wong-Baker FACES pain scale to measure child pain. Parental satisfaction was measured using

a new survey developed by the author. A discussion of data collection instrument validity and

reliability is presented. Information about how human subjects were protected is given. Finally

data analysis, interpretation and results are discussed.

Setting

The setting for this quality improvement project was a small physician owned pediatric

primary care clinic in the Midwest. The clinic is well established having served the community

for 14 years. The pediatric nurse practitioner and author of this project has been at the practice

for 8 years. The office manager and nurse have been with the practice 4 years. The practice sees

an equal number of patients with Medicaid and private insurance. The clinic does not participate

in the Vaccines for Children Program, therefore, the parent child dyads participants all had

private insurance and Medicaid patients were not included in the project.

Project design

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The project utilized a quasi-experimental design. Patients were between the age of 4-12

years old and received at least one vaccination per the CDC recommended childhood vaccination

schedule at their visit. At least one parent or legal guardian was present to consent to project

participation. If two parents or legal guardians were present, the older parent or guardian was

asked to complete the parent satisfaction survey. The pediatrician and pediatric nurse

practitioner identified patients who were project eligible and then notified the office manager.

The office manager read a recruitment script for study participation. Of those approached for

project participation, only one parent declined due to time constrains. Informed consent was

obtained from parents for participation. Assent was obtained from children age 7 and older.

Every other patient/parent dyad was assigned to the experimental group.

Patients in the control group received standard immunization care. Patients in the

experimental group were given an iPad with pre-loaded child friendly games to play after

informed consent was obtained. These children were encouraged to play iPad games as they

received immunizations administered by the office nurse. Immediately after immunization, the

nurse presented all child participants with the Wong-Baker FACES scale and instructed them to

point to how they felt on the FACES scale. The nurse marked the patient’s response and gave the

parent the patient’s completed FACES scale. The nurse gave then gave parents a satisfaction

survey to complete and instructed the parent to place both their child’s FACES scale and the

parent satisfaction scale in an envelope. The nurse instructed the parent to place completed

surveys in a locked box at the reception desk as they exited the office.

Data Collection Instruments

Immediately after immunization administration, the nurse presented child participants

with the Wong-Baker FACES scale. Children were asked to point to a face on the FACES scale

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to indicate how they felt post- immunization. The FACES Scale has been used in many studies

and has shown reliability and validity Keck et al. (1996) report a statistically significant test-

retest reliability of r= 0.83 and a statistically significant concurrent validity when compared to

both a word graphic scale (r = .63) and a numerical scale (r = .75) for children age 3-7 years old.

Luffy & Grove (2003), reported statistically significant test retest reliability of r=.78 and a

validity of r=.81 among children age 8-12 years old. Permission to use the FACES scale was

granted from Connie Baker via email to the author on February 18, 2017.

The author of this paper created the parent satisfaction survey in 2015. A standard

established tool to measure parental satisfaction with immunization does not exist. Therefore,

validity and reliability measurements are not available for the parent satisfaction tool that was

utilized. Efforts were made to address content validity. The author researched and found three

urban clinics that have online parent immunization satisfaction surveys. The author reviewed

these parent immunization satisfaction surveys and drew common themes from the surveys to

develop the survey for this project. The parent satisfaction survey was reviewed and critiqued by

an expert epidemiologist/statistician. Three experienced pediatric nurse practitioners who are

experts in pediatric immunization, reviewed the questionnaire and provided critique. In addition,

the tool was presented to three parents of patients at the clinic who provided suggestions.

Common themes emerged from review of existing surveys and evaluation of the parental

satisfaction survey tool that will be used for the project. A common agreement was that many

factors can impact overall parental satisfaction with their child’s visit including wait time,

cleanliness of the office, professionalism or staff and having their question about vaccines

answered. Therefore, these items were included on the survey along with a general satisfaction

questions.

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Protection of Human Subjects

Due to the project involving children, a vulnerable population, the project went through

full IRB review at Maryville University. IRB approved was received on May 24, 2017. Several

safeguards were in place to protect both the parents and child participants. To minimize any

pressure from providers to participate, the office manager approached parent child dyads for

project recruitment, using a standard recruitment script. The author of this paper and the

pediatrician were not involved in project recruitment, data collection or informed consent. The

office manager and clinic nurse completed citi training on March 10, 2017. The office manager

obtained informed consent from a parent or legal guardian for project participation. Assent was

obtained from participants 7 years of age or older.

No identifying information or HIPPA protected information were collected from

children. A HIPPA exempt form was submitted and approved by the IRB. The FACES scale and

parent satisfaction survey were administered via pen and paper. Surveys were coded to identify

membership in the control or experimental group and to link parent and child responses. The

FACES scale and parent satisfaction were place in sealed envelopes by parents and deposited in

a locked box at the reception area. This box was only accessible to the project author and was

opened weekly during the data collection phase. The data collected was de-identified data that

was entered into SPSS by the author for data analysis.

Informed consent forms were stored in a separate location from medical records and

survey responses. All consents and survey responses were kept separate from patient medical

records. Paper copies of consents and assents, completed FACES scales and parent satisfaction

surveys are stored in locked boxes and will be destroyed along with SPSS files on August 1,

2020 (three years after project completion).

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Data Analysis

Each FACES scale and parent satisfaction survey were labeled with a code. Child/parent

dyads had the same code written in the corner to link parent child responses. Every other

child/parent dyad was in the experimental group. Members of the experimental group

child/parent dyad had their FACES scale and parent satisfaction survey printed on blue paper.

Members of the control group had their FACES and parent satisfaction survey printed on white

paper. Data was entered into SPSS by code. No names were entered into SPSS. Descriptive

statistics were obtained from the data. The Mann-Whitney U non-parametric test was used to

evaluate the relationship between the independent and dependent variables.

Interpretations of Findings

Sample

Descriptive statistics for project participants are presented in Table 1. The sample

consisted of 60 parent/child dyads. A total of 30 children were in the experimental group that

received iPad distraction during immunization and 30 children were in the control group that did

not receive iPad distraction. The control and experimental groups were fairly similar in gender

composition with the control group having slightly more males (60%)than females (40%). The

experimental group had an even number of males and females.

Children ages 4-12 years of age were included in the project. Children 10-12 years old

composed 63.3% of the sample, followed by children 4-6 years of age at 30% . Only 6.7% of

children in the sample were age 7-9 years old. The experimental and control groups did not differ

much in age with a mean age of 8.9 years and 8.97 respectively.

Children in the sample received one to three immunizations at their visit depending on

what immunizations they were due for according to the CDC recommended vaccination

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schedule. The number of vaccinations received by the control and experimental group at their

visit was similar with a mean of 1.8 for the experimental group and 1.6 for the control group.

Table 1

Gender, Age and Number of Vaccines Given by iPad Group Classification

Characteristic iPad distraction(n=30)percent of total experimental group

No iPad distraction(n=30)percent of total control group

Sample Total(n=60)percent of total sample

GenderFemaleMale

15 (50%)15 (50%)

12 (40%)18 (60%)

27 (45%)33 (55%)

Age4 to 67 to 910 to 12MeanMedian

9 (30%)1 (3.3%)20 (66.7%)8.910

9 (30%)3 (10%)18 (60%)8.9710.5

18 (30%)4 (6.7%)38 (63.3%)8.9310

Number vaccines given123MeanMedian

11 (36.7%)14 (46.7%)5 (16.7%)1.82

13 (43.3%)16 (53.3%)1 (3.3%)1.62

24 (40%)30 (50%)6 (10%)1.72

Parental Satisfaction and Child FACES Scores

Parental satisfaction survey and FACES score response frequencies for the control and

experimental group are presented in Table 2. Parental satisfaction was high for extraneous

factors that can affect visit satisfaction such as wait time, cleanliness, vaccine education and

child treatment in both the experimental and control groups. No parent in the sample indicated

dissatisfaction in how their child was treated during their visit or dissatisfaction with vaccine

explanation and education provided at the visit. Regarding clinic wait time and cleanliness, one

parent in the control group disagreed that clinic wait time was acceptable and that the

vaccination room was clean. Otherwise, the sample showed high levels of satisfaction with wait

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time and cleanliness of rooms. Overall satisfaction and likelihood of recommending service

scores were very high for both experimental and control groups.

The experiment and control groups had similar FACES scale responses. The total sample

trended toward lower pain scale rankings on the FACES scale with 81.7% of children reporting

FACES score values between 0-4 on a 0-10 ordinal scale.

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Table 2

Survey Response Frequencies for Parental Satisfaction Surveys and Child FACES Score by iPad Classification and for the Total Sample

Characteristic iPad Distraction(n=30)

No iPad Distraction(n=30)

Total(n=60)

Wait TimeDisagreeNeitherAgreeStrongly Agree

01722

101217

1 (1.7%)1 (1.7%)19 (31.7%)39 (65%)

Cleanliness of RoomDisagreeAgreeStrongly Agree

0426

1821

1 (1.7%)12 (20%)47 (78.3%)

ExplanationAgreeStrongly Agree

030

327

3 (5%)57 (95%)

Treatment of ChildSomewhat satisfiedExtremely Satisfied

129

030

1 (1.7%)59 (98.3%)

Overall SatisfactionSomewhat SatisfiedExtremely Satisfied

129

129

2 (3.3%)58 (96.7%)

Would RecommendExtremely Likely 30 30 60 (100%)Child FACES scoreNo PainHurts a BitHurts MoreHurts Even MoreHurts a Whole LotHurts Worse

9124203

3165222

12 (20%)28 (46.7%)9 (15%)4 (6.7%)2 (3.3%)5 (8.3%)

Results

Median parental satisfaction and FACES scores for the control (no iPad distraction) and

experimental (iPad distraction) group and independent samples Mann Whitney U tests of

significant mean differences are presented in Table 3. Median scores were the same for the

experimental and control groups on all measures of parental satisfaction and child FACES

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scores. A median score of extremely satisfied (5) was obtained for every question on the

parental satisfaction survey for both experimental and control groups. The median FACES scale

score for both the experimental and control group was hurts a bit (2). Children ages 4-12 years

who received iPad distraction during immunization had no significant differences in parental

satisfaction and child reported FACES scores than children who received no iPad distraction.

There was no clinical or statistically significant differences between groups.

Table 3

Median Parent Satisfaction Scale Values (Wait Time, Cleanliness, Explanation, Treatment of Child, Overall Satisfaction and Would Recommend) and Child FACES scores by iPad Group Classification and Independent Mann Whitney-U Test p values

Characteristic iPad Distraction(n=30)

No iPad Distraction(n=30)

Sigp value

Satisfactiona

Wait TimeMedian 5 5 .195Satisfactionb

Cleanliness of RoomMedian 5 5 .111Satisfactionc

ExplanationMedian 5 5 .078Satisfactiond

Treatment of ChildMedian 5 5 .317Satisfactione

OverallMedian 5 5 1.00Satisfactionf

Would RecommendMedian 5 5 1.00Child FACES scoreg

Median 2 2 .121Note. The significance level is .05. a Wait time satisfaction 1=Strongly disagree 2=Disagree 3=Neither Agree=4 Strongly Agree=5bCleanliness of Room 1=Strongly disagree 2=Disagree 3=Neither Agree=4 Strongly Agree=5c Explanation 1=Strongly disagree 2=Disagree 3=Neither Agree=4 Strongly Agree=5d Treatment of Child 1=Extremely Dissatisfied 2=Dissatisfied 3=Neither 4=Somewhat Satisfied 5=Extremely SatisfiedeOverall Satisfaction 1=Extremely Dissatisfied 2=Dissatisfied 3=Neither 4=Somewhat Satisfied

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5=Extremely Satisfiedf Would Recommend 1=Extremely Unlikely 2=Somewhat Unlikely 3=Neutral 4=Somewhat Likely 5= Extremely Likely

Chapter IV: Implications

The findings of this DNP project have implications for both this practice setting and other

settings that offer pediatric immunization. The practice successfully accomplished the goals of

establishing standard office procedure for distraction during immunization and establishing a

method of assessing parental immunization visit satisfaction. Baseline parental satisfaction levels

and child pain scores are now known. This practice has high levels of parental satisfaction with

immunization. This affirms that the clinic should continue with current immunization practices

in such areas as vaccine education. This data and establishment of procedures from this project

will assist this practice in exploration and evaluation of other modalities to reduce immunization

pain. The results of this project indicate that for this practice, iPad distraction did not have an

effect on parent satisfaction levels and pain scores. Therefore, purchasing iPads for patient use

as a distraction method during immunization is not indicated. The practice should explore other

methods of pain reduction during immunization.

The findings of this scholarly project have implications for other clinics that are

considering the purchase of electronic devices as a method of distraction during pediatric

immunization. Data is well established on the benefits of iPad distraction in the acute care

setting. Children in these settings are likely exposed to more unfamiliar, invasive and stronger

pain and anxiety producing procedures as compared to the primary care setting. The current

benefit of iPads as a form of distraction from pain during immunization is unclear. Clinics may

want to conduct their own pilot studies to determine if electronic tablet distraction has a benefit

for patients in their practice before investing in these devices.

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Chapter V: Discussion

Limitations and Strengths

There are many limitations to the generalizability of project findings. The project sample

was composed of primarily Caucasian, rural community children and parents with private health

insurance. Caution is advised in applying findings from this project to urban, culturally diverse,

and Medicaid insured populations. The practice setting in which the project was conducted was a

small practice with two providers and two staff members. Application to large healthcare

organizations may be limited. In addition, parental satisfaction with services appears to be very

high in at this practice, which may make this population different from the general population.

Limitations also exist in methodology. Larger sample sizes may reveal significant

differences in pain and parental satisfaction that this project failed to reveal. In addition, this was

a convenience sample with non-random assignment to control and experimental groups. In

addition, the age range of children was fairly board at 4-12 years of age with over 60% of the

sample consisting of children in the age range of 10-12 years of age. Studies of children in the 4-

6 year old age group may reveal significant differences.

Strengths of the project include demographic similarities in the control and experimental

groups in terms of gender, age, number of vaccines administered, and insurance type, thus

reducing the risk of these confounding variables contributing to a type II error. Data and

informed consent were obtained in a consistent manner. The same nurse administered all of the

vaccines given to children in the sample assuring similar administration technique.

Recommendations

The practice in which this DNP project was conducted should continue to explore other

methods of addressing pain for children receiving immunization, especially now that procedure

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is in place to collect data. Distraction techniques such as party blowers or the use of topical

benzocaine spray could be investigated in the future.

More research is needed to determine if iPad distraction during immunization is useful in

in other settings with a more diverse patient population. This project only examined the effect of

iPad distraction on parental satisfaction and FACES pain score but the effect on anxiety and

distress scores is unclear. This project had a small sample size. Studies in larger health care

organizations with larger sample sizes are needed. Studies utilizing other pain measurement

scales such as the FLACC (Faces, Legs, Activity, Consolability and Crying) may show different

results and the use of these measurements should be explored in further studies. The benefits of

iPad distraction for painful procedure in the acute care setting is well established and should

continue. The experience of the painful stimuli of immunization is short and is often not as

intense as painful stimuli in an acute care setting. Therefore, results of this DNP project should

not be applied to an acute care setting.

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