investing in the closing the higher education achievement ......• numerica credit union • umpqua...
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Closing the Achievement
Gap: Strategies from the Field
Investing in the Higher Education Attainment of Incumbent Employees
55MNewJobsby2020
Grad/Professional,11%
Bachelor,24%
Associate,12%
Certificate,7%
SomeCollegeNoDegree,
11%
NoCollege,38%
Source:GeorgetownCenteronEducationandtheWorkforce
65%ofalljobsin2020willrequiresomeformofpostsecondaryeducation
10KBoomersretiringeachday
EmployerInvestmentinTalent
35%
41%
22%
2%
EmployerBasedTrainingis63%ofPostsecondarySpending
TraditionalCollegesandUniversitiesTitleIV,271B
EmployerProvidedInformalTraining,312.3B
EmployerProvidedFormalTraining,171.8B
Government,17B
• 59%ofemployersofferaformaltuitionassistanceprogram
• $4,308expenditureperemployee,onaverage
• Currentlynearly1Mstudentsenrolledincollegearesupported byemployers(~20%ofthose40andolder)
BUT
• Only8%ofemployersmeasuretheirreturn
• 43%ofworkingadultsdonotknowiftheiremployeroffersacredentialprogram
• Tuitionassistanceprogramsutilized,onaverage,bybetween2-5%ofeligiblestaff
Source:Georgetown UniversityCenter onEducation andtheWorkforce,CollegeisJusttheBeginning, 2015
4.0% 4.4%
9.3%
15.5%
17.2%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
<18 19-23 24-29 30-39 >40
PercentageEnrolledWithEmployerSupportbyAge
Source:U.S.DepartmentofEducation,National CenterforEducationStatistics,2007-08NationalPostsecondaryStudentAidStudy(NPSAS:08).
Investing in the Higher Education Attainment of Incumbent Employees
Alisha BensonCOO/VP Education, Workforce & STEM
Greater Spokane Incorporated
ACCE ConventionWednesday, August 10, 2016
Savannah, GA
Geographically Unique
232 miles 18 miles
Education Attainment Vision
Increase the number of adults in Spokane County who have high quality certificates or post-secondary degrees from 40.4% to 60% by 2025
ADOPTED by GSI Board of Trustees on September 23, 2013
ACCE/Lumina Award
Association of Chamber of Commerce Executives/Lumina Award
One of five communities chosen for award funding nationally.
Graduate! Network
Two Pronged Approach
Post-secondary Attainment target: 86,000working adults with some college, no degreeTwo pronged approach:
1. Employer driven pilot • Community Colleges of
Spokane• STCU• Spokane County• PAML• Pearson Packaging• Numerica Credit Union• Umpqua Bank• Spokane Public Schools• US Bank
2. Partnership with Higher Education Leadership Group • Community Colleges of Spokane• Eastern Washington University• Gonzaga University• University of Washington• WSU Health Sciences Spokane• Whitworth University
Employer Pilot Survey
• 9 Pilot Companies (7 took the survey)
• 5,919 Employees
• 2,122 Responses
Survey Results
• 125 no college experience• Approximately 370 with some college
and no degree or high level certificate• Sizable number (of 322) with 2 year
degree with an interest to complete additional education
• Survey identified a low number of loan default
What employees told us
• Financial assistance• Financial aid and prior learning credit• Tuition reimbursement from employer
• Flexibility in time and schedule• Work schedule• Class times
• Individualized planning• Help in identifying a college program• Customized plan for completion• Work/life balance
What’s Next?
Education Attainment Program Development
• Neutral navigation or advisement• Concierge set of services
• Business support• Higher-Ed support• Adult student support to and through
• Brand and message development
Action
• Program soft launch• Pilot phase of 11 months• 2ND cohort recruitment in May 2017• Use GSI to leverage additional
business participation
CAREERSINHEALTHInvestinginHigherEducation
AttainmentofIncumbentEmployees
ACCECONVENTIONSavannah,2016
CAREERSINHEALTH
Aprogramtargetingentryandadvancedlevelhealthcareemployeeswhoseekcareeradvancementburrequirehighereducation,certificationorlicensure.
ABOUTOURCHAMBER• 103yearsold• BasedinBrockton,MA;Represents18towns• Staffof6• Longhistoryofengagingineducation&workforcedevelopmentissues
• Recognizedleader,convenerandvisionary
METROSOUTH,MA• Centrallylocated- Boston,Providence&CapeCod• 18towns• Populationof372,000• 197,000workers•Over11,000businesses
• Population:94,094• GatewayCity•Medianhouseholdincome:$45,728•Medianpercapitaincome:$21,629• 24.28%ofresidentsforeignborn•Unemploymentrate:7.9%• 82%HighSchooldiploma• 17.5%Bachelor’sorhigher
BROCKTON
METROSOUTH,MALARGESTINDUSTRY:
Healthcare:277establishmentsinBrocktonalone
5yearjobvacancyratesinSoutheastern,MAtoincrease:• 42.9%forhomehealth• 31.8%forresidentialcare• 9.4%fornursingcare• 14.2%forhospitals
PROGRAMOVERVIEWRegion’shealthcarepartnersidentifiedneeds:
1) MechanismforcurrentEntry-levelemployeestoprogressthoughacareerladder&trainingtoachievecertificationforcareeradvancement
2) CreationofapathwayforqualifiedcandidatestomatriculateinhigherlevelsofNursingandAlliedHealthfieldsneededbyemployer
ProgramGoals:
• Trainhealthcareworkerstomeetworkforceneeds• Exposemorethan250incumbenthealthcareworkerstothecareerladder
• Increaseretentionrateswhileloweringturnoverrates• ProvideandEncouragecertificateprogramcompletion
PROGRAMOVERVIEWAchievedThrough:
• MetroSouthHigherEducationCollaborative• HealthCareIndustryChamberMembers• $250,000WTFGrantAwardedFY2012/FY2013• Sustained/furtheredthroughLuminaAward
Activities:
• Studentsattendedintrosession• One-on-onecounselingtoplanstudies• Evaluatedinreading,mathandwritingatMassasoitCommunityCollege/Accuplacer Test
• Studentsenrolledatcollegeoruniversitybasedonassessment• One-on-onemidtermcheckup• Tuitionreimbursement,matchingcontributionfromemployersincoveringsalariesduringtraining
• MarketingSuccesses(employeerecognition)
PROGRAMOVERVIEWStructure:
TheChamber• Staffcoordinatesentireprogram• Contractswithareacollegestodevelopcurriculum&training• Reachesouttohealthcareemployers• Grantpayscostofemployees’tuition
IndependentConsultant• Providesone-on-onecounseling• PointofContact• Representsthestudents’bestinterest
Employer• Matchingcontribution(payssalariesduringtraining)
STUDENTS
StudentBackground:
•70%singlemothers•60%minority&ESLstudents
• MostCNAs,somedietaryandcafeteriaworkers
• REALpeoplewithreallives
PROGRAMSUCCESS• Morethan140studentsenrolledwithtuitionreimbursement
• 90%ofstudentsenrolledcompletedtheprogram• 10%ofstudentsreceivedCNAcertificates• 5studentsreceivedtitlechanges(todate)andincreasedwages
• Improvedretentionrateofemployees• Surveysconductedwithpositivefeedbackandstudentinterestinmoreclasses
• Massasoitofferedindustrybasedcomputerclass• DowntownHigherEducationCenterwillnowofferCareersinHealthProgramsatschool
• HRrepslearninghowtotalktoemployeestoencouragecareerladderadvancementbasedonChambermodelandsuccessstories
• Inspiringanewroundofstudents
PROGRAMSUCCESS“[TheCareersinHealthProgram]hasbeensohelpfulasIstartonmypathtoadvancingmyeducation.Icouldn’thavedoneit(andwouldn’thavedoneit)withoutyou!”
-Lindsey,GoodSamaritanMedicalCenter
“IwouldneverhavebeenabletoobtainmygoalofgettingmyBSNwithoutthesupportandthegrantfunds.Ifeelsofortunatetohavebeenabletopursuemyeducation..”
-Pauline,GoodSamaritanMedicalCenter
“TheCareersinHealthProgramwasagamechanger.CareersinHealthwasabletofacilitategettingmeintotherightprogramandclasses.I’msothankful.”
- Denise,HeightsCrossing
WIN/WIN/WIN/WIN!!TheChamberwinsfromagoal/mission-achievementstandpoint.Workforcedevelopment,increasingeducationallevels,andservingthelocalhealthcareindustryaidineconomicdevelopmentstrategytofosterjobcreationandretention.
TheCollegesincreaseenrollmentandreceivefundsfromtuitionfees.
TheEmployersbenefitfrommoreproficientemployeesandlowerturnoverrates(2020report:$25,000-30,000averagecostforemployeeturnoverrateforprofessionaljobs)
TheHealthcareemployeesreceivetraininganddegrees/credentialssuchasaBachelorsinScienceNursingoraNursingAssistantCertification(CNA),helpingthemmoveupthecareerladderandearnhigherwages.
LESSONS/TIPS• ImportantroleofChamberasconvener,facilitatorandvisionary
• Valuabletobringentitiestogethertohelpemployeesmoveupcareerladder
• Developaplanforsustainability• Developastrategyandtestitwitheducationalandemployerpartners
• Refinethestrategy• Developaplanofaction• AccessWorkforceTrainingFundsandLuminaFoundation
•UseACCEnetworkandembracebestpractices!
AlisonvanDam,IOM,VicePresident(508)586-0500x225,
ACCECONVENTIONSavannah,2016
THANKYOU
To improve the capacity of chambers to engage their business
communities to have a measurable and sustainable impact on
cradle-to-career education and workforce development outcomes
www.acce.org/ead
CONTACT USLOS ANGELES OFFICE
Alysia Bell | Director, Education Business Coalition [email protected] Ruiz | Manager, Education Attainment Division [email protected]
ALEXANDRIA OFFICEWill Burns| Director, Community [email protected] Vegliante | Manager, Community [email protected]
LEARN MOREwww.acce.org/ead