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Planned Social Concern Investing in People

“We hold these truths to be self-evident, that all men and women are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the pursuit of Happiness” – Anonymous

There is consensus that empowering women to participate fully in economic life across all

sectors and throughout all levels of economic activity is essential to build strong economies and

more stable societies.

“If there is no wind, row.” – Unknown

About the cover photo Cover photo is of a product of our customer. She uses cotton waste cloths to prepare miniatures of various animals and tie them together after decoration to form a colorful pattern use for hang in houses.

Company Information

Board of Directors

Mr. Rajvinder Singh Mr.Rajesh Gupta

Mr. V.S.Gurumani Mr. Sanjay Gupta Mr. Anup Singh Mr. Ravi Gupta

Chief Operating Officer

Mr. Ravi Gupta

Chief Financial Officer Mr. Sanjay Gupta

Company Secretary

DMK Associates, Delhi

Statutory Auditors Koshi and George, Delhi

Principal Bankers

Standard Chartered Bank State Bank of Bikaner and Jaipur

UCO Bank

Registered Office C32, Panchsheel Enclave

Chirag Delhi Fly Over New Delhi - 110 017

Message from PSC

Since joining PSC in 2007, I have enjoyed working with a tremendously hard-

working team and seeing record results from work done by people who are

passionate about their company, their co-workers and our customers. This

teamwork is the foundation of our success and of the positive momentum we’ve built, all of which will carry us forward as we embark on exciting new initiatives in

2013 and beyond.

We have built on our previous years trend of profitable growth. For fiscal 12-13

PSC reported Rs.1.97Cr in revenue, 0.93 per cent higher than in 2012, saw a 11.7

per cent increase in customer base for the year, and reached a return on equity

of 9.3 per cent for the 12 months ending March 31, 2013,

In 2013, we reached a milestone when we reached 6,000 customers base and

crossed one million $ in loan outstanding. We served more than 6,642

customers in 2013, a 10.5 per cent increase over 2012.

On behalf of the Board of Directors, the Executive team, and 30 PSC staff, thank

you for your continued support.

Ravi Gupta

Director and Chief Operating Officer

July19, 2013

Board of Directors

Mr. V.S.Gurumani, till recently Country Director, India with Project

Concern International, an international NGO headquartered in San

Diego, USA, is now an independent professional working in the area of

positive change. Project Concern works in the areas of health,

livelihoods and humanitarian assistance in 16 countries. Guru led the

mission with distinction, from October 2008 to April 2013.

Guru has over four decades of experience in industry, consulting and

social development. He has acquired Masters qualifications in

Management Science, Commerce and Systems Management. An

award winning manager and a Rotary International Fellow, Guru’s work includes both line and staff management. Guru has also been a

management consultant for three years and a leadership facilitator for

two years

Mr. V.S.Gurumani (Guru)

Independent Director

Mr. Anup Singh is one of the pioneers in microfinance sector in India

having 15 years of experience to his credit. He started his career in

1998 with CASHPOR group of companies in Varanasi, Uttar Pradesh. In

2006, Mr. Anup Singh started his own NBFC microfinance firm ‘Sonata

Finance Private Limited’. Currently he is CEO and Managing Director of

Sonata overseeing day-to-day operations and strategic planning and

fund management.

Mr. Singh is also on the board of ‘Shrimayi Social & Allied Services’, a not-for-profit community based organization established to support

building of assets for disadvantaged people. He holds business

administration degree in Finance, Master degree in Economic and

Sociology and Postgraduate diploma in Rural Development and

Management.

Mr. Anup Singh Independent Director

Mr. Rajesh is the proprietor of Rajesh Rhea & Associates and is based

in New Delhi. Rajesh has over 19 years experience in compliance and

regulatory matters and helping clients to evaluate the foreign exchange,

corporate regulatory and tax requirements. Assignments handled

include inbound investment advisory, corporate tax planning and

compliance, transfer pricing, financial & tax due diligence, statutory &

special audits, expatriate taxation, compensation structuring, issues

related to tax compliance by NGOs etc.

Mr. Rajesh received a graduate degree from Shri Ram College of

Commerce of Delhi University and professional accounting degree from

the Institute of Chartered Accountants of India in 1992 and is presently

its fellow member.

Mr. Rajesh Singh

Promoter & Director

Mr. Ravi Gupta is the Director and COO of PSC. He is a postgraduate in

Rural Management from Institute of Engineering and Rural Technology,

Allahabad in the year 1996. In his career spanning sixteen years, Mr.

Ravi Gupta has made pioneering contribution to the development

sector in India and served many national and international Non

Governmental Organizations at various capacities.

Mr. Ravi Gupta has rich experience and expertise in alternate livelihood

promotion for poor and slum dwellers in various part of the country. He

developed and implemented various livelihood models for families

infected by HIV and affected by tsunami disaster.

As Chief Operations Officer he joined Planned Social Concern (PSC) in

August 2007 and has responsibilities of overall management of micro

finance activities of PSC.

Mr. Ravi Gupta

COO & Director

Mr. Sanjay is a CA & ICWA professional with twelve years experience in

the corporate sector and about three years experience in development

sector with a focus on financial accounting, consolidation and

finalization of accounts/balance sheet, tax planning, product costing,

pricing and cost control, and internal, statutory and management audit.

Prior to joining the development sector Sanjay worked for Haier

Appliances (India) Ltd., a consumer durable MNC.

Presently he has been serving as Director-Finance in PCI/India, his

responsibilities include supervision, guidance and mentoring of the

entire finance team, financial management and control, handling

of applicable business laws and regulations, financial reporting to

donors and the PCI International Office, and system formulation for

various financial operations.

Mr. Sanjay Gupta

Independent Director

Mr. Rajvinder Singh has been practicing as a lawyer for more than 35

years practicing in the Delhi High Court and Supreme Court of India. He

has a special interest in the social sector. He is committed to work for

upliftment of the downtrodden and weaker sections of society.

Earlier Mr. Rajvinder Singh was appointed Govt. Advocate in Supreme

Court of India by The President of India for three years commencing

from November 7, 2005 and was a retained counsel by various

Financial Institutions and Insurance Companies to represent them in the

Supreme Court of India. Presently he is a Member Supreme Court Bar

Association, Delhi Bar Association, Debts Recovery Tribunal Bar

Association and Delhi High Court Bar Association. Mr. Rajvinder Singh

did his graduation from N.A.S. College, Meerut, in the year 1974 and

LL.B., from D. S. College, Agra University, in the year 1977.

Mr. Rajvinder Singh

Promoter & Director

Program Highlights

On end of March 2013 PSC have

5,990 active customers with

outstanding of Rs. 4.21 Cr

Addition of 2,866 new customers in

2013. Net growth of 11.3% in

customer base

6,620 customers received loan of

Rs.8.64 Cr for expanding their

existing businesses or start new

business

Around 5% of loans are routed

through saving account in

nationalize bank

15% of existing active customers are

more than 5-years-old partner

with PSC

Portfolio quality improved from

0.67% to 0.37% in terms of PAR> 30

days

More than 100,000 lives have

benefited with PSC services so far

PSC shift from manual MIS to e-

base MIS completely

Two new loan products are

introduced to old customers having

self-enterprises. These loans are

routed through saving accounts of

customers

More than 26,000 customers utilized

Rs.32Cr in loans since August 2007.

4206

5382 5990

2011 2012 2013

Customer Base

269

367 421

2011 2012 2013

Outstanding (Rs. In lakhs)

4350

5925 6620

2011 2012 2013

Loans placed

5474

5549

5671

5650

5796

5926 6005

5939

6003

5949

5911

5990

Rs. 369,03,890

Rs. 373,11,752

Rs. 392,30,309

Rs. 398,70,317

Rs. 399,17,931

Rs. 399,85,111

Rs. 401,94,501

Rs. 395,25,341

Rs. 404,59,650

Rs. 391,69,539

Rs. 402,86,465

Rs. 421,79,425

Apr-12

May-12

Jun-12

Jul-12

Aug-12

Sep-12 Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

Mar-13

Artisan

8% Agriculture

0%

Animal

Husbandry

38%

Self Business

37%

Repair &

Maintenance

2%

Others

15%thers

15%

Sectoral classification of loans placed in 12-13

Chart 1 illustrates progress in PSC in each month of the financial year. Cyclic

presentation of end of the month active customers and outstanding in PSC clearly

helps to connect progress at both ends of the reporting year.

Chart 2 present broad livelihood sectors for which financial support was provided

during the year.

Program Highlights

In 2013, PSC moved forward with its

partner Project Concern International

(PCI) to implement an important and

technology driven project based on

mobile application developed on

brew platform (Qualcomm). Project,

which is named as “Connecting India to Disconnect Poverty” or CIDP, is presently implemented

across the branches. In its present

testing phase two modules are

tested. Financial module is to record

financial transaction by the staff of

PSC to keep data updated and live

and Non-financial module for

customer to receive value

information on health, hygiene and

agriculture. Third module, which is

presently under development, is for

women entrepreneurs to promote

their products.

3rd annual retreat In August, the PSC team in Jaipur and Delhi (PCI)

came together to receive training and enjoy yearly

retreat. Staff from across the offices traveled to

Shimla, queen of hills, to participate in these

events. Key staff and managers received training,

and the following day, the entire team participated

in a series of competitions. On the final day, the

team was rewarded for their dedication to PSC with

a full day outing in hills.

Note: Above figures are unaudited

Financial Highlights

2013 Expenses

Program Rs.53,81,390

Education and

Communication Rs.4,64,858

General and

Administration Rs.27,15,307

Outside Support Rs.12,23,152

Total Expenses Rs.97,84,707

2013 Revenues

Private Contributions Rs.1,33,81,940

Grants Rs.54,42,940

Service Fees Rs.8,82,115

Investment Income Rs.61,855

Other Income Rs.22,887

Total Revenue Rs.1,97,91,737

Planned Social Concern Annual Report 2013

www.pscindia.org

Vision, Mission and Core Values

Vision

Planned Social Concern envisions the day when people, especially women, living in

poverty have quality financial services and the complementary skills and capacity to

access them for improving their quality of life and economic independence.

Mission

Planned Social Concern’s mission is to provide access to financial resources, improve

skills and promote micro-enterprise development among its customers through building

of local capacity in efficient and measurable ways.

Core Values

In performing its mission, the following core values should guide the decisions and

actions of PSC:

1 Preserving and enhancing the operational stability, reliability, sustainability and

security in PSC.

2 Respecting the creativity, innovation, transparency and diversification in our work

and approach.

3

To the extent feasible and appropriate, ensuring that our customers are

protected against fraud and misrepresentation, deception or unethical practices

while maintaining respect for customer’s dignity.

4 To the extent feasible and appropriate, providing complete and accurate

information to all our stakeholders (customers, directors, staff, regulators, etc.)

5 Operating the highest standard of corporate governance while maintaining high

standards in our conduct.

6 Working together as a team to achieve shared objectives.

7 Making decisions by applying documented policies neutrally and objectively, with

integrity and fairness.

8 Loving and respecting who we are and what we do always.

9

Taking concrete steps to attain gender equality by adopting and implementing

employment policies and practices that eliminate gender discrimination in areas

such as recruitment, hiring, pay, and promotion.

Planned Social Concern

Planned Social Concern Annual Report 2013

www.pscindia.org

Registered Office

Planned Social Concern C32 Panchsheel Enclave New Delhi 110 017 Phone +91 11.4605.8888 Regional Office Planned Social Concern G76 Harsh Path Shyam Nagar Jaipur 302 019 Phone +91 141.2297.864