introduction to social media for financial professionals

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Introduction to Social Media Christine Luc Marketing Specialist August 8, 2012

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This deck is part of a webinar. In that webinar ( http://www.youtube.com/watch?v=1P36ZBPXS6Q ), we discuss how social media relates to your registered rep or financial advising business and how you can best utilize AdvisorDeck’s social media features to build your online presence and engage with potential customers as a financial professional. Topics covered include: - Benefits to setting up social media network accounts - Why linking social networks to AdvisorDeck benefits you - How to add social networks to AdvisorDeck - How to schedule a blog/social media campaign - Cultural differences between Twitter, Facebook and LinkedIn - Sample recommended social media schedule - FINRA compliance issues to consider Recently added AdvisorDeck social media features will also be covered: - Ability to post to individual social media networks without updating your blog - View a record of all posts published by all members of the team - Posts Overview now includes posts to a single social network by a particular individual We discuss functionality, sample use cases and more! Whether you’re a complete novice or just recently diving into the wonderful world of social media, this webinar is for you.

TRANSCRIPT

Page 1: Introduction to Social Media for Financial Professionals

Introduction to Social Media

Christine Luc

Marketing Specialist

August 8, 2012

Page 2: Introduction to Social Media for Financial Professionals

Who we are

San Francisco Principals

Backing and Industry Leadership

DerrickDevelopment Lead

ChristineMarketing Lead

CameronCo-Founder/Principal

Wade DokkenCo-Founder, WealthVest MarketingFmr. CEO American Skandia

Lincoln CollinsCo-Founder, WealthVest MarketingFmr. CEO The Hartford Europe

Page 3: Introduction to Social Media for Financial Professionals

Why should I set up a social media account for my business?

Page 4: Introduction to Social Media for Financial Professionals

Demographics using social media:

• 55% of Americans 45-54 have a profile on a social networking site

• 5 million high-net-worth investors use social media to research financial decisions

Page 5: Introduction to Social Media for Financial Professionals

Facebook

Did you know?• Out of 901 million active users as of March 2012, women

age 55-65 are one of the fastest growing segments on Facebook

Why you should have a Facebook account if you don’t:• Facebook allows you to connect with your current client

base with anecdotes such as pictures and video sprinkled with relevant industry updates that keep them involved in your business.

Page 6: Introduction to Social Media for Financial Professionals

LinkedIn

Did you know?• 60% of surveyed financial advisors have used LinkedIn to

gain new clients

Why you should have a LinkedIn account if you don’t:• You can post your full credentials in your profile and

establish yourself as an industry authority in LinkedIn group discussions

Page 7: Introduction to Social Media for Financial Professionals

Twitter

Did you know?• 76% of Twitter users are active tweeters.

Why you should have a Twitter account if you don’t:• Twitter helps you reach out to potential clients in a casual

and public setting• It’s easy to curate articles and brand yourself as an expert

in your field

Page 8: Introduction to Social Media for Financial Professionals

Maintaining social media accounts for your business allows more brand control in Google search results.

Page 9: Introduction to Social Media for Financial Professionals

How to manage all of these accounts at once?

Page 10: Introduction to Social Media for Financial Professionals

Publish Content Once, Everywhere

Page 11: Introduction to Social Media for Financial Professionals

Messaging Control

Page 12: Introduction to Social Media for Financial Professionals

Messaging Control• Facebook

• posting to timeline• link sharing to timeline• photo upload to album

• Twitter• posting update • link sharing with Twitter partners• photo upload to Twitter

• LinkedIn• posting update• link sharing to timeline

• Blog• post original or third party content to search-friendly blog• link sharing of personal blog post (automatic)

Page 13: Introduction to Social Media for Financial Professionals

WALKTHROUGHThe nitty gritty for how to set up social account links. It’s really quite easy.

Page 14: Introduction to Social Media for Financial Professionals

What’s the difference between Facebook, LinkedIn, and Twitter?

Page 15: Introduction to Social Media for Financial Professionals

Facebook

Tips for Businesses:• Highly recommended to make a fan page of your

business to keep it separate from your personal Facebook account.• This way, clients old and new can keep up with your business

without giving up their privacy.

• At best, you can update everyday or once every few days.

Page 16: Introduction to Social Media for Financial Professionals

Twitter

Tips for Businesses:• Can update 5 times a day or more and it’s completely

acceptable.• Follow experts in your field.• Use hashtags (keywords or labels tagged with a # before

the term) to widen your audience for a particular tweet.

Page 17: Introduction to Social Media for Financial Professionals

LinkedIn

Tips for Businesses:• Post business-related updates only.• There are discussion groups that you can participate in• Be sure to have your full resume available on your profile

page, with credentials listed.

Page 18: Introduction to Social Media for Financial Professionals

Social media schedule recommendation for busy financial advisors:

- 1 tweet per weekday- Update Facebook twice a week- Update LinkedIn once a week

Page 19: Introduction to Social Media for Financial Professionals

CONTROL & COMPLIANCECameron Nordholm

Co-founder / Principal

Page 20: Introduction to Social Media for Financial Professionals

User Content Analysis

• Pre Review• Static web posts of

business or ambiguous nature

• Social profiles• Business-related status

updates• Status updates where a

meta element contains business related information

• Post Review• Static web posts of

entirely non-business nature

• Status updates of a non-business nature

• Status updates without meta elements

FINRA Notice 10-06, FINRA Notice 11-39, FINRA Notice 12-29

Page 21: Introduction to Social Media for Financial Professionals

Roadmap• Compliance Engine: Built-in moderation for small B-Ds

• Accepting partners on complimentary basis

• Content Library • Pre-approved library and in house library• FINRA-compliant articles, calculators, quizzes

• More In Social Media

Page 22: Introduction to Social Media for Financial Professionals

Q&A

Page 23: Introduction to Social Media for Financial Professionals

SUBSCRIBINGContact WealthVest at wealthvest.com or 1-877-595-9325

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