others
1&'
 
MANAGEMENT
• Management is t#e attainment -. -rgani/ati-na g-as in an e*ecti$e an% e+cient manner t#r-g# anning! -rgani/ing! sta+ng! %irecting an% c-ntr-ing -rgani/ati-na res-rces"
 
• Managers an% n-nmanageria em-,ees"
• Manager6 s-me-ne #- c--r%inats an% -$ersees t#e -r8 -. -t#er e-e s- t#at -rgani/ati-na g-as can )e acc-mis#e%"
 
 T-
manager
Gi$e me a e(ame in ,-r cass! ni$ersit,! g-$ernment"
 
Office Manager Shift Supervisor Department Manager Team Leader
 
 
Creating a context or change
 
Developing attitudes o coitent and ownership in eployees
Creating a positive organi!ational culture through language and action
 
"onitoring their #usiness environents
 
 
Responsible for…
 
%etting o#&ectives consistent with top anageent goals' planning strategies
Coordinating and linking groups' departents' and divisions
 
Coordinating and linking groups' departents' and divisions
 
"onitoring and anaging the perorance o su#units and anagers who report to the
 
 
 
 
*eaching entry)level eployees how to do their &o#s
 
 
 
"anaging external relationships
Mista8es Managers Ma8e
A%ate% .r-m E(#i)it 1"? McCa @ >-m)ar%-! 4#at Ma8es a T- E(ecti$e5B Psychology Today ! <e) 1'
1. (nsensitive to others
 
 
. 0veranaging una#le to delegate or #uild a tea
4. 5na#le to staf efectively
 
 
 
7. 5na#le to adapt to #oss with diferent style
18. 0verdependent on advocate or entor
 
 
9ire and 2re
-ast pace' heavy workload
(nitial <ssuptions =eality
• ORGANIFING
Managers
 TECHNICA> I>>
A ers-ns9 8n-e%ge an% a)iit, t- ma8e e*ecti$e se -. an, r-cess -r tec#nie c-nstittes #is tec#nica s8is"
 
HUMAN I>>
An in%i$i%as9 a)iit, t- c--erate it# -t#er mem)ers -. t#e -rgani/ati-n an% -r8 e*ecti$e, in teams"
 
CONCEPTUA> I>>
A)iit, -. an in%i$i%a t- ana,/e c-me( sitati-ns an% t- rati-na, r-cess an% interret a$aia)e in.-rmati-n"
 
 – >ea%er
• Et#ica c-nsci-sness
• Perse$erance
 
 J-)
Ethics
Manager 
E-Business
Globalization
Diversity
Customers
Innovation
• Et#ics  – Increase% em#asis -n et#ics e%cati-n
in ni$ersit, an% c-ege crricms
 – Increase% creati-n an% se -. c-%es -. et#ics ), )sinesses
• 4-r8.-rce Di$ersit,  – Increasing #eter-geneit, in t#e -r8.-rce • M-re gen%er! min-rit,! et#nic! an% -t#er
.-rms -. %i$ersit, in em-,ees
 
• G-)ai/ati-n  – Management in internati-na
-rgani/ati-ns