Introduction to HumanResource Management

Module 1

Jack Welch- Winning“Elevate HR to a position of power and primacy in the organization, and make sure HR people have the special qualities to help managers build leaders and careers. In fact, the best HR types are pastors and parents in the same package.”

“The head of human resources at any company should be at least as important as the CFO.”

HR vs. Line Manager

Leaders are Readers

• Peter Drucker• The Essential Drucker (2008)• “Business management must always, in

every decision and action, put economic performance first.”

Nature of Human Resource Management

• Human Resource (HR) Management• The design of formal systems in an

organization to ensure effective and efficient use of human talent to accomplish organizational goals.

Nature of Human Resource Management

• Who Is an HR Manager?

• In the course carrying out their duties, every operating manager is, in essence, an HR manager.

• HR specialists design processes and systems that operating managers help implement.

CWU’s HR Programmatic Approach

• Business Core Courses (ACT, FIN, MGT, MKT, SCM, ECON)

• HR Specialization Courses• HRM 381- Introduction• HRM 442- Training and Development• HRM 445- Staffing Organizations• HRM 479- Employee Relations• HRM 488- Compensation• HRM 486- Capstone Course/Strategic HR

CWU’s HR Programmatic Approach Cont.

• HRM Minor • Required Courses• HRM 381*, Management of Human Resources, 5 credits

PSY 456, Industrial and Organizational Psychology, 4 credits

• Elective Courses (choose 3 of 4)• HRM 442, Training and Development, 5 credits

HRM 445, Organizational Staffing, 5 creditsHRM 479, Employee Relations, 5 creditsPSY 444**, Tests and Measurements, 4 credits

HR Activities Continued

Equal Employment OpportunityCompliance Multicultural OrganizationsDiversityAffirmative ActionGlobal Impacts: Resources, Markets,

EmployeesEEOC and the OFCCPFour Generations in the WorkplaceGen X and Millennials

HR Activities Continued

StaffingAttractionSelectionAttrition ModelJob DescriptionJob Analysis QualificationsRecruiting, Interviewing

HR DevelopmentOrientationSocializationJob TrainingLeadership DevelopmentPerformance Management (Performance (f) M * A * S

HR Activities Continued

• Compensation and Benefits• Base Pay• Merit Pay/Incentives• Gainsharing• Employee Ownership• Management of Health and Dental Costs• Cafeteria Plans• Employee Rewards

HR Activities Continued

Health, Safety, and SecurityOSHA (1970)…who has the responsibility for

healthy employees?Safety in the workplaceSecurity in the age of terrorismEAPsHealth Promotion

Employee and Labor RelationsUnionizationPolicies and ProceduresCommunication (Justice Theory)

Human Capital in Organizations

1–13

Human Capital

The collective value of the capabilities, knowledge,

skills, life experiences, and motivation of an

organizational workforce.

Core Competency

A unique capability that creates high value and

differentiates an organization from its

competition.

Fastest Growth in Job Changes to 2017

Source: U.S. Bureau of Labor Statistics, www.bls.gov.

HR Management Competencies and Careers

• Important HR Competencies• Strategic contribution to organizational success• Business knowledge of organization and its strategies• Effective and effective delivery of HR services• Familiarity with HRMS technology• Personal credibility

• SPEAK THE LANGUAGE OF THE BUSINESS

HR Management as a Career Field

• HR Generalist• A person with responsibility for performing a

variety of HR activities.

• HR Specialist• A person with in-depth knowledge and expertise

in a limited area of HR.

• HR Manager• A person who is a line manager for HR

Generalists and Specialists

HR Specialists

HR CertificationsProfessional Human Resource (PHR- 2 Years) or SHRM- CPSenior Professional Human Resource (SPHR- 5 years)Global Professional Human Resource (GPHR-4 years with 2

international)Certified Compensation Professional (CCP), sponsored by the World at

Work AssociationCertified Employee Benefits Specialist (CEBS), sponsored by the

International Foundation of Employee Benefits PlansCertified Benefits Professional (CBP), sponsored by the WorldatWork

AssociationCertified Performance Technologist (CPT), co- sponsored by the

American Society for Training & Development and the International Society for Performance Improvement

Certified Safety Professional (CSP), sponsored by the Board of Certified Safety Professionals

Occupational Health and Safety Technologist (OHST), given by the American Board of Industrial Hygiene and the Board of Certified Safety Professionals

Certified Professional Outsourcing, provided by New York University and the Human Resource Outsourcing Association