introduction to campaigning techniques and tools session 1 finding the critical path to change:...
TRANSCRIPT
Introduction to Campaigning Techniques and Tools
Session 1Finding the Critical Path to Change:
Planning and Implementing a Successful CampaignFebruary 7-11, 2011, Doubletree by Hilton Cambridge Garden House Hotel
Chris Rose - Campaign Strategy Limited www.campaignstrategy.co.ukwww.campaignstrategy.org
Who I am
• Live in Norfolk UK• Communication and campaigns consultant
Pub www.earthscan.co.uk
www.campaignstrategy.org
What are campaigns?
1. Directional activity designed to achieve a particular purpose
Not education, advocacy, lobbying Enlist a wider public Aim to go beyond ‘business as usual’
What are campaigns?
2. An expression of the deeper, long term strategic objectives of an organisation
Affirm an organisation’s identityprinciple as well as strategy
What are campaigns?
3. A form of public politics
getting things doneconvert values into actionbecause the market or formal politics fail
These are
• Campaigns to create change
not- Advertising- Fundraising - PR- Electoral - Social marketing
http://www.bbc.co.uk/history/british/abolition/abolition_tools_gallery_07.shtml
1791
an old HR campaign
The first (enviro) campaigner ?
• John Muir• Use of law and media -
stories (the public)• Led to Sierra Club• Led to FoE• Led to Greenpeace• Involved direct action,
drama, discovery
Black arts and Belief - origins of campaign techniques
7 Principles Of Campaigning
• Be multi-dimensional• Engage by providing agency• Be legitimized by a moral deficit• Provoke a conversation in society.• Meet a need • Be strategic • Be communicable - as a story - and visually.
How do campaigns achieve change?
Through a conversation with society which provides:
The Motivation to act
The Means to act
Provoke a conversation in society
Provoke a conversation in society
Level 1: Identify how the world should be Level 2: Identify changes that could do that Level 3:Create activities that make that happen
Three campaign levels for conceiving of a campaign
activities
events communication
results
What we are trying to get to
The consequences = our objective
Not to ‘get our message across’
Before you start. Think.
Ask yourself … (reality check) why do I need to campaign ?
Issue map
Intervention - chose and test
Plan and test critical path
Refine for effective communication
No ‘right answer’ - a toolkit
How to do it - short version
• KISS• Be visual• Create events• Tell stories with real people• Be proactive - don’t just respond• Start from where your audience is
Maybe we can all
But with training, practice and knowledge - we can do better
imagine
you are in bedin a hotel room
you can smell smoke
the issue is
IF YOU FIND A FIRE
1. Raise the alarm
2. Go immediately to the place of safety
3. Call the fire brigade
IF YOU FIND A FIRE
1. Network with your neighbours
2. Explain the issues and the processes of ignition, fuel effects, oxidation and ion plasmas, and address the social and economic justice dimensions
3. Educate decision-makers regarding the establishment of an adequately resourced fire brigade and fire-prevention culture, and ask your
neighbours to join in
Effective communication is not accidental - it follows patterns
Fire Awareness
We are all in danger Alignment
Let’s go this wayEngagement
We are leaving Action
motivation sequence
awareness > alignment > engagement > action
ignorance
interest
concern
anger
engagement
Commitment - action
satisfaction
The public sees
nothing
victims
enemy
solution
opportunity
we win
problem solved
It doesn’t have to be like this !
Problem and victim
Enemy – responsibleagent
Solution - answer
Engagement mechanism
Opportunity
Problem solved
nothing victim enemy answer opportunity We win Problem solved
Identify problem
Identifyenemy
Identify solution
Supply engagement mechanism
Call to action React and report
nothing interested concerned angry engaged committed satisfied
phase
R + D awareness alignment engagement action
Application
I don’t believe it - needle boxes in the toilets !
That’s a problem - it’ll attract addicts !
problem
I don’t believe it - at last there’s needle boxes in the toilets !
We’re always the last to know
Survey shows needle problem
COUNCILLOR DEMANDS NEEDLE ACTION
Dear Resident,
Why we are ...
solution
Usually cannot go …
Awareness
Alignment
Engagement
Action
Usually cannot go …
Awareness
Alignment
Engagement
Action
Eg “Policy literalism”
Why ? Because
Motivational values – it may not meet my needs (unconscious)
Framing – I may not be using your frame
What interests you may not interest me
I may not be hearing/ seeing you
I may already be undertaking a behaviour in conflict with what you say
AttentionOpportunityLanguageFilteringChannel choiceCompetition/pollution
ContextPersonalisationImmediacy
RecognitionResolution logic
Emotional rewards
DilemmaDiscomfort
I perceive I lack the means to actAbilityAgency
CAMP CAT
Seven important components for effective ‘communications.
context audience messenger programmechannel action trigger
‘message’
CAMP CAT
•Context – where the message arrives•Audience – who we are communicating with•Messenger - who delivers the message•Programme – why we’re doing it
•Channel – how the message gets there •Action – what we want to happen •Trigger – what will make that happen
Communication
• is not about sending {not our ‘message’}
• it’s about what is received
Chicken- what chicken ?
start from where your audience is
CAMPCAT - Context
CAMPCAT - audience
CAMPCAT - messenger
CAMPCAT - messenger
CAMPCAT - messenger
CAMPCAT - messenger
Channel – London Fashion Week event
www.globalcool.org
Channel / messenger
Trust in channels/messengers
Husband wife or partner 90%Friends 82%Work colleagues 69%TV news 50%Retailers or manufacturers 27%Government or Advertising 14%
Henley Centre, UK
“it’s a complex issue”
Don’t communicate ‘the issue’
Communicate one line of it
Communicate one line of it - one step at a time - one step per project
In practice, for each project, one step
What are the critical steps, the changes you need to see, to achieve the objective ?
Critical paths
Where we are – world as it is
Where we want to get to – campaign objective – world changed
Campaign pathway
But the world is rarely simple and we can rarely get a significant change in one step
Instrumental Campaign
Where we are – world as it is
Where we want to get to – campaign objective – world changed
1st change 2nd change
3rd change 4th change End objective – end result
Instrumental Campaign
Where we are – world as it is
Where we want to get to – campaign objective – world changed
1st change 2nd change
3rd change 4th change End objective – end result
Critical Path
Comes from issue mapping and analysis
Instrumental Campaign
Where we are – world as it is
Where we want to get to – campaign objective – world changed
1st change 2nd change 3rd change 4th changeEnd objective – end result
Instrumental Campaign
1st set of campaign activities
2nd set of campaign activities
3rd set of campaign activities
4th set of campaign activities
5th set of campaign activities
Where we are – world as it is
Where we want to get to – campaign objective – world changed
1st change 2nd change 3rd change 4th changeEnd objective – end result
Instrumental Campaign
1st set of campaign activities
2nd set of campaign activities
3rd set of campaign activities
4th set of campaign activities
5th set of campaign activities
Campaign Communication Outputs – story and pictures
Example Brent Spar
EDCB FA
ZA
Clean seas
No waste dumping in NE Atlantic - OSPAR region
radwasteSolid waste Oil installations 95
Brent Spar
hazchems within a generation
EDCB FAPublish case - autumn. Call for policy change (OSPAR)
Occupy Spar AprilLobby NSMC/Ospar - May- June
Broadcast from Spar - touchstone/ symbol/ prism
End of towing season October
Object to Spar licence
February
Brent Spar Original plan/concept
break