introduction of problem event

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Introduction of Problem Event

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Introduction of Problem Event. Lisa is on the phone talking to 3 East to give the receiving nurse report on her patient. Lisa seeks out Betty to talk over what just happen on the phone. Betty is Lisa’s “nurse buddy” today. - PowerPoint PPT Presentation

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Page 1: Introduction of Problem Event

Introduction of Problem Event

Page 2: Introduction of Problem Event

Lisa is on the phone talking to 3 East to give the receiving nurse report on her patient

Page 3: Introduction of Problem Event

Lisa seeks out Betty to talk over what just happen on the phone. Betty is Lisa’s “nurse buddy” today.

Page 4: Introduction of Problem Event

Lisa and Betty talk to Gayle, the nurse manager and bring her up to date about what happened. They give her the name of

the receiving nurse and the unit and ask for help.

I am going to respond and not react, Respond and Not React.

OK, that was 10

seconds

Page 5: Introduction of Problem Event

Lisa comes back and the face-to face report is not without interruption and confusion. Lisa and Betty decide to talk with

Gayle, their nurse manager again.

Page 6: Introduction of Problem Event

Lisa gives the charge nurse the report that she wants to give.

The team starts to make a plan.

Page 7: Introduction of Problem Event

Lisa is feeling supported and the team is ready to go out and “find the facts”