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Monitoring and evaluation plan Voluntee rs Look at the volunteers you are responsible for and which activities they should volunteer on Identify how these volunteers will be recruited – will it be via partners or community champions? Will you need to recruit them yourself? If so, where can they be found? Do you need to write role descriptions? Are there any particular characteristics these volunteers need (e.g. young)? Start recruiting the volunteers you need early. Ensure you know where all the standard volunteer paperwork is. Check for any additional monitoring requirements for the volunteers an make adaptions to the paperwork as appropriate. Discuss with partners/champions how they will monitor if volunteers are coming via them – make sure they have all the paperwork they need. Active particip ants Identify the active participants you need for your activities. Identify where you will find them and how you will ensure adequate numbers. Note any particular characteristics of your participants (e.g. haven’t engaged with heritage before) and factor this in to your communication plan. Ensure you know where all the standard paperwork is for monitoring your participants. Make any adaptions to the paperwork in line with the M&E plan. Discuss with partners/champions how they will monitor participants (e.g. feedback forms). Reach Take a look at reach for your activities and identify any additional steps you need to take. Discuss with partners/champions any additional steps for monitoring reach (e.g. footfall). Heritage Look at heritage for your activities and familiarise yourself with how it is to be recorded. Discuss with partners/champions how the particular piece of heritage will be captured.

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Page 1: Introduction - Hub Cymru for Peace Monitor…  · Web viewMonitoring and evaluation plan . Volunteers. Look at the volunteers you are responsible for and which activities they should

Monitoring and evaluation plan

VolunteersLook at the volunteers you

are responsible for and which activities they should

volunteer on

Identify how these volunteers will be recruited –

will it be via partners or community champions? Will

you need to recruit them yourself?

If so, where can they be found? Do you need to write role descriptions? Are there any particular characteristics these volunteers need (e.g. young)? Start recruiting the volunteers you need early.

Ensure you know where all the standard volunteer

paperwork is.

Check for any additional monitoring requirements for

the volunteers an make adaptions to the paperwork

as appropriate.

Discuss with partners/champions how

they will monitor if volunteers are coming via

them – make sure they have all the paperwork they need.

Active participants

Identify the active participants you need for

your activities.

Identify where you will find them and how you will

ensure adequate numbers.

Note any particular characteristics of your

participants (e.g. haven’t engaged with heritage

before) and factor this in to your communication plan.

Ensure you know where all the standard paperwork is for monitoring your participants.

Make any adaptions to the paperwork in line with the

M&E plan.

Discuss with partners/champions how

they will monitor participants (e.g. feedback forms).

ReachTake a look at reach for your

activities and identify any additional steps you need to

take.

Discuss with partners/champions any

additional steps for monitoring reach (e.g.

footfall).

HeritageLook at heritage for your activities and familiarise

yourself with how it is to be recorded.

Discuss with partners/champions how the particular piece of heritage

will be captured.

Page 2: Introduction - Hub Cymru for Peace Monitor…  · Web viewMonitoring and evaluation plan . Volunteers. Look at the volunteers you are responsible for and which activities they should

IntroductionThe project commits to 3 big targets relating to engaging people:

- 500 volunteers- 10,000 active participants- 100,000 reached

These numbers are made up of people: producing new heritage or making existing heritage more accessible accessing the new/more accessible heritage produced

All this should have:- Outcomes for heritage – heritage is better managed, interpreted, explained, identified and recorded- Outcomes for people – people develop skills, learn about heritage, enjoy themselves, volunteer time and change their attitudes or behaviour- Outcomes for communities – more and a wider range of people engage with heritage, local communities in Wales are better places to live, work or

visit and the WCIA will be more resilient.

How the plan is organisedThis plan starts with the outcomes for people. It breaks down the numbers of volunteers, active participants and those reached to answer:

- What activities are all these people doing?- What monitoring data will we collect to show they are doing these activities?- What indicators will suggest these activities are leading to intended outcomes?- What systems/paperwork need to be in place to ensure we capture this data?- Who is broadly responsibly for capturing the data once systems are in place?

The plan then contains a simple checklist of the heritage to be produced and any additional data and systems required. This is simple because many of the outcomes relating to the heritage produced are inherent to the data and outcomes related to people. The outcomes related to communities are captured via the people and heritage. ‘WCIA more resilient’ is the additional outcome for community that the project may need to evidence separately / at the end. The intention is that this data is sufficient to produce reports on a quarterly basis to feedback to partners and to HLF. It should also provide a broad and comprehensive starting point for annual evaluations and a larger external evaluation. The external evaluation which would include additional activities such as surveys and interviews with a selection of participants across the project from all engagement levels. Evaluations should seek to answer:

Are we completing planned activities? Are the planned number and type of volunteer and active participant involved in the planned activities? Are the planned audiences being reached? Are the above activities with people leading to the intended outcomes? Are there any positive or negative externalities from the work? Might there be more efficient or effective ways of reaching the project outcomes? Are there any other lessons learned?

Page 3: Introduction - Hub Cymru for Peace Monitor…  · Web viewMonitoring and evaluation plan . Volunteers. Look at the volunteers you are responsible for and which activities they should

How to use this planYou can use the plan quite flexibly, but essentially need to follow the monitoring and evaluation steps for each activity. To make things simpler, there is some standard monitoring to do for every volunteer, active participant and person reached which you can find at the top of each section. There may then be additional monitoring for certain activities which is detailed in the tables below. The following diagram contains step-by-step instructions for using the guide but it is understood that each person might use it slightly differently.

Partners and the WCIAThere are outcomes in the project bid pertaining to enabling the partners and the WCIA to become stronger and more sustainable as a direct result of the project. These changes are often qualitative and take place over periods of time and may include:

Improved policies and procedures Better capacity to manage larger projects, teams or volunteer numbers Increase in audience engagement, for example, higher attendance at events and increased online participation Improved systems for managing data, financial management, monitoring and evaluation Skills development for the team and volunteers

To monitor this impact, the WCIA and partners will be asked to contribute to the HLF quarterly reports as much as possible. The WCIA as lead partner will contribute to each report and partners will be asked to contribute for periods in which they have been particularly active. Evaluations will include in depth interviews with project partners.

VolunteersLook at the volunteers you

are responsible for and which activities they should

volunteer on

Identify how these volunteers will be recruited –

will it be via partners or community champions? Will

you need to recruit them yourself?

If so, where can they be found? Do you need to write role descriptions? Are there any particular characteristics these volunteers need (e.g. young)? Start recruiting the volunteers you need early.

Ensure you know where all the standard volunteer

paperwork is.

Check for any additional monitoring requirements for

the volunteers an make adaptions to the paperwork

as appropriate.

Discuss with partners/champions how

they will monitor if volunteers are coming via

them – make sure they have all the paperwork they need.

Active participants

Identify the active participants you need for

your activities.

Identify where you will find them and how you will

ensure adequate numbers.

Note any particular characteristics of your

participants (e.g. haven’t engaged with heritage

before) and factor this in to your communication plan.

Ensure you know where all the standard paperwork is

for monitoring your participants.

Make any adaptions to the paperwork in line with the

M&E plan.

Discuss with partners/champions how

they will monitor participants (e.g. feedback

forms).

ReachTake a look at reach for your

activities and identify any additional steps you need to

take.

Discuss with partners/champions any

additional steps for monitoring reach (e.g.

footfall).

HeritageLook at heritage for your activities and familiarise

yourself with how it is to be recorded.

Discuss with partners/champions how the particular piece of heritage

will be captured.

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500 VolunteersAcross the 500 planned volunteers there are different levels of engagement that can be broadly categorised. Realistically, we can collect more data for those who contribute the most. Instead of listing the data and indicators for each volunteer activity, they are categorised by volunteer level. Only additional data required for specific activities is separately listed.

Standard systems should be used for all volunteers, only being amended where additional information is required for an activity. It is imperative that this is collected consistently and systematically across all partners – National Library, Urdd, People’s Collection Wales etc – as many volunteers contributing to WfP will not be under the WCIAs direct ‘line management’.

For clarity, our HLF reporting already recognises three ‘volunteering levels’ for match funding purposes (these calculate the ‘cash value’ of volunteering time, £50 / day for unskilled contributions; £150 / day for skilled contributions and £350 / day for professional contributions). Although these need to be captured, they are only relevant for the funding reports and all other volunteering M&E related to engagement and activities:

Our volunteer and contributor definitions are given levels 1-7 on the CRM to help us with reporting, communication, monitoring and evaluation. The levels do not indicate in any way the amount or value attributed to the contribution (although L1 / L7 in grey count towards HLF match funding but not our 500 volunteer target). The level of interaction with the WCIA team largely increases with the levels.

Level Name Description Project example Data collection Indicators of success

Systems

1 Beneficiary Someone who gives their time for free to learn or benefit from a project.

Active participants See active participant section- 90% Enjoyable

experience- Learned about heritage- Geographical diversity

achieved- 6% BME* - 2% NEETS*- 20% Welsh speakers- Qualifications or skills

gained or training completed as part of volunteering experience

- Qualifications, skills or training gained motivated by taking part as a volunteer

- Change in belief/view about peace/conflict

- Support into employment reported

- increase in interest levels in heritage

- repeat volunteering (with us or partners)

2 Contributor Someone who gives their time as an individual, but wouldn’t consider themselves a WCIA volunteer.

Speakers, guest writers for hidden histories / school resources, (unpaid) translators.

Hours and activitiesSurveys / interviews of sample group

CRM volunteer recordsTimesheets

3 Community Volunteer

Someone who volunteers via another volunteer or partner organisation They may or may not consider themselves volunteers for the WCIA, but hopefully consider themselves volunteer for the specific project.

Local history groups, transcription volunteers, people who volunteer for community champions, school leads.

Hours and activitiesSurveys / interviews with sample groupAt discretion of partner/volunteer leader, other volunteer paperwork from levels 4-6Evaluation of participation (impact on skills, impact on community, enjoyment) Timesheets or sign in sheets as much as possible with tasks

CRM volunteer recordsTimesheetsVolunteer paperwork as applicable

4 Volunteer Leader

- they may be based in the community or in the WCIA offices and take responsibility for other volunteers or are in some kind of leadership role

Community champions, project leaders

Induction data on enquiry formSupport records

- hours completed- personal development record- achievements- task log

Exit interview- enjoyment

CRM volunteer time and task recordsVolunteer enquiry formPersonal development record

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- skills learned- into employment/training- changes to attitudes/behaviour- knowledge of/interest in

heritage/heritage skills- Community a ‘better place’ / impact

on communityFollow up – same areas as exit interview + reflections on contribution to enjoyment/community/employability

- Learning about partners- Number and value of

hours in line with HLF requirements

- reported benefits for community (greater understanding of shared heritage, intergenerational relationships, understanding of peace/conflict)

TimesheetExit interview

5 Flexible Support Volunteer

Volunteer directly for the WCIA - may have ad hoc commitments,. Most office, events and communications volunteers fall into this category. 

for example, helping out at events, or have a regular schedule with a variety of tasks

Induction data on enquiry formSupport records

- hours completed- personal development record- achievements- task log

Exit interview- enjoyment- skills learned- into employment/training- changes to attitudes/behaviour- knowledge of/interest in

heritage/heritage skills- Community a ‘better place’ / impact

on communityFollow up – same areas as exit interview + reflections on contribution to enjoyment/community/employability

CRM volunteer time and task recordsVolunteer enquiry formPersonal development recordTimesheetExit interview

6 Interns / Project Assistants

Volunteer directly for the WCIA on a very specific task, project or set of outcomes.

Might apply to volunteers tasked with a specific piece of research or an Erasmus volunteer with clearly defined outcomes. 

Induction data on enquiry formSupport records

- hours completed- personal development record- achievements- task log

Exit interview- enjoyment- skills learned- into employment/training- changes to attitudes/behaviour- knowledge of/interest in

heritage/heritage skills- Community a ‘better place’ / impact

on communityFollow up – same areas as exit interview + reflections on contribution to enjoyment/community/employability

CRM volunteer time and task recordsVolunteer enquiry formPersonal development recordTimesheetExit interview

7 Partner Someone who attends meetings & events, participates in decision making and governance (and is counted towards HLF’s Match

Hours and qualitative feedback for quarterly reports

Sign in sheets

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Funding target). *not required (is for active participants) but desirable

Additional monitoring by volunteer activityNo. Activity breakdown Special

characteristicsData collection Indicators of success Systems Responsibility Vol

LevelChampions and leaders – very high level of volunteering and ability to coordinate other volunteers24 Community Champions

to establish peace heritage hubs in 12 areas and coordinate the uploading and tagging of local hidden histories trails or collection on PCW

From Peace Heritage Training Days

Location and details of hubsRecords of uploaded trails/collectionsTraining records/certificates

- 12 hubs established- 24 of 100 Peace

Heritage trainees become Community Champions

- Community Champions stay in roles for project duration

- 24 Champions complete Agored accredited training

- Champions recruit of 51 local volunteers

- 50 people interact with community output

Hub recordsPCW monitoring systemCertificate collection process

Hanna

Fffion

4

8 Volunteer leaders in 2 pilot communities to lead local intergenerational work into hidden histories

1 asylum seeker group16-24 new to heritage

Training records/certificatesDetails about pilot communities selected

80% participants enjoy the experience1 collection from each focus community uploaded onto PCW

Hanna

Fffion

4

12 Project leaders to lead intergenerational oral history projects (developing out of pilots above)

1 asylum seeker group16-24 new to heritage

Training records/certificatesDetails about pilot communities selected

Total of 50 interviewees complete and 20 transcribed and deposited with National Screen and Sound Archive80% interviewees enjoy experience

Hanna

Fffion

4

2 Community leaders to lead community-based research for DDMI journal

Community organisations who had done peace builder or oral history research

Copies of Davies papers 12 hidden histories published in Davies papers

Ffion

Hanna

4

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Volunteers coordinated by leaders/community champions51 coordinated by champions

to upload and tag Hidden History, trail or collection

21 from Peace Heritage training days

Blog count and reachFacebook post count and reach

50 blog/facebook posts of hidden histories300 items tagged on PCW50 people interact with posts (commenting/sharing)5000 view posts

Hanna

Fffion

3

120 involved in creating local content for Whole Story exhibition under the leadership of community champions

Exhibition panelsTraining records and feedback forms

90% training participants contribute ideas for community content75% participants learn new interpretation and exhibition skills

Ffion

Hanna

3

Office volunteering roles2 Office based volunteers

supporting initial research into remembering for peace (previously soldiers’ stories)

Researched produced by volunteers

Office volunteer research examples used by and useful to other volunteer researchers

Ffion 5

1 Office volunteer managing survey process to debate questions raised during discussion events

Survey and interview questions and survey records

200 respond to survey20 respondents complete detailed interviews/blogs

Noam

Hanna

5

1 Office volunteer to research materials for inclusion in The Whole Story exhibition

Record of research completed

Ffion 5

2 writing information panels for exhibitions

Exhibition panel content written

Ffion 5

Speakers/assemblies12 Speakers to give

talks/lectures on Hidden Histories (10-20 min lectures in partnership with DDMI)

Lecture agendas and papers

Speaker soundbites and videos

400 attend200 watch online75% say they learned something about peace heritage75% say lectures were positive

Ffion 2

12 Speakers/lecturers in formal series

Lecture agendas and papers

Speaker soundbites and

400 attend200 watch online75% say they learned something about peace

Hanna 2

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videos heritage75% say lectures were positive

12 Speakers/workshop leaders at annual Remembering for Peace Conference

Agenda/session plans 300 attendees Jane 2

30 Speakers/workshop leaders in informal public events to draw attention to peace heritage and discuss peace and conflict

At least one with focus on refugees/refugee communities

Agendas/papers 500 attendees70% learned something20% changed attitudes

Hanna 2

5 Deliver school assemblies

Topic summaryOrganising teacher feedback

Jane 2

University student volunteering roles10 Write

essays/dissertations on peace heritage

Undergraduate students from Aberystwyth and Cardiff Unis

Essays topic, summary and marks

1000 other project participants reached by this work

Ffion 2

8 Interns from Aber and Cardiff unis work with community organisations and/or schools

Undergraduate students from Aberystwyth and Cardiff Unis

Intern role descriptions Internships all completed and each engage 10 participants

75% of participants say the project has helped them to meet learning outcomes OR develop employability skills

Ffion 4

24 Volunteer on any area of work (blogs, transcriptions, etc)

Undergraduate students from Aberystwyth and Cardiff Unis

Depends on role

Gather own evidence of engaged participants

Volunteers engage 200 participants

75% of volunteers have developed skills and feel they have added effectively to project’s capacity

Ffion

Hanna

5

3 Post graduate researchers in politics and gender, wales’ global role in the peace movement and memory and conflict

Post graduate students

Research titles Successful applications submitted to AHRC

500 non academics reach this research

Ffion 2

4 Support young people to Undergraduate You Tube channel hits 24 KS4 and 5 pupils pilot Hanna 6

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share hidden histories through digital storytelling

students from Aberystwyth and Cardiff Unis

Support feedbackresources (of 200 hidden history target)

75% enjoy creating digital stories of peace

At least 10 stories uploaded on You Tube

1000 online viewsGeneral volunteering roles – 6 of these should be office based5 Help to develop the

transcription toolFeedback on tool usability

Minimal technical complaints during transcription

Corrections to log in tool

Ffion 2

95 Transcribing and tagging the WW1 Book of Remembrance

Whether or not volunteers have done this kind of project before

30% volunteers have not transcribed before

Complete, searchable record available online

75% volunteers rate experience positively

Transcriber surveys/polls

Ffion 3

5 Help to digitise100 items from ToP and DDMI onto PCW

Volunteers should be diverse

Feedback on digitisation system

100 items digitised and available via PCW

Digitisation system with comments

Ffion

Hanna

3

5 Help to research the Urdd message history to get complete timeline of messages

Details of new artefactsProject blog posts

25 artefacts identifiedComplete record of messages10 articles on project blog

PCW record check system

Hanna 3

3 Produce 10 Hidden Histories

The hidden history details and which local archives/collections they link with

10 produced and shared on PCW

Hanna

Ffion

3

4 Volunteer interviewers to interview peace activists commemorated in the ToP garden

2 should be from volunteer youth group

Interview recordsTraining records

80% of interviewees enjoy the experience

Noam

Ffion / Jane

3

N/A International volunteer Should bring in active participants from local community

Sense of interaction with local community and shared learning – hours not recorded on CRM

Noam

Ffion / Jane

N/A Local volunteer supporting international peace camp

Sense of interaction and learning from

Noam 3

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projects international volunteers Ffion / Jane10 Young people involved in

planning/creating mosaic for peace garden

Mosaic pictures Mosaic installed75% young people enjoyed being involved

Noam

Jane

3

40 helping at exhibitions at 4 venues

20 new20 already involved elsewhere

Training records and feedback

Ffion

Hanna

3

Teachers and young people volunteering roles6 Teachers on steering

group to advise on development of education resources and activities

Teachers Steering group agenda/minutes/actions

Action completion record Action records Jane 2

14 Peace school scheme leader (one per school)

Teachers Data collection (baseline, monitoring and evaluation) developed with lead teacher based on school systems

School data (name, address, pupil numbers, free school meals)

250 active learners in scheme

5000 teacher by scheme

Peace school scheme accreditation

Jane 4

6 lead teachers/volunteers to lead arts approach to hidden histories and what peace/conflict means

Teachers or volunteers working in non-formal education

List of schools/community groups along with group leader

Summary of approaches used

Assessment of enjoyment/engagement of young people in traditional teaching methods and arts based approach piloted

Details of roll-out schools/community groups

150 young people in pilot - 80% of whom enjoy taking part300 involved in their events/performances

Approach expanded to 6 more schools/community groups reaching 200 learners.

Scheme leaders report more enjoyment/engagement compared with traditional teaching approaches

Jane 4

10 Learners use Welsh Bac guidance for individual studies on hidden histories

Individual study records and summaries

Jane 3

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and share their studies on PCW

6 pupils on steering group to advise on development of education resources and activities – this 6 also plan events for young people (peace heroes etc)

Steering group minutes, agenda and action points

Action point completion Jane

Noam

4

24 Young people to be ‘young ancestors’ and Tweet in what they would have Tweeted

Secondary school students

What they would have tweeted biographies

Participant list and activity records (Tweets)

Residential course records

In depth questionnaires/interviews with participants before, during and after

Retweets and other interaction with tweets

18/24 young people enjoy the project and find it develops their skills and knowledge

1000 visit WTWHT mini site

100 download resources promoted by characters

Jane

Noam

3

6 Volunteers on a committee to develop workshops and activities for Urdd Eisteddfod around the Goodwill message

Welsh language communities

Committee notes/records

Urdd Eisteddfod activity plan

Visitor feedback

AT least 6 young people develop activities

Positive visitor feedback (anecdotal/sound bites)

Hanna

Noam

4

6 Young people volunteer at events/run events to celebrate achievements like Peace heroes

Steering group minutes, agenda and action points

Action point completion

50 people attend events

Noam

Hanna

4

10 Young people involved in planning/creating mosaic for peace garden

Mosaic pictures Mosaic installed75% young people enjoyed being involved

Noam

Jane

3

10,000 Active Participants The small table below includes the data to be gathered across the board. Where additional monitoring needs exist, they are detailed in the second table.

Page 12: Introduction - Hub Cymru for Peace Monitor…  · Web viewMonitoring and evaluation plan . Volunteers. Look at the volunteers you are responsible for and which activities they should

Active participant categoriesAttend a workshop/talk at an event

- Attendee numbers and list - Name- Contact details- Address (postcode / county is sufficient0- Date of birth (for age)- Equal ops data- Evaluation survey covering – learned about heritage,

enjoyment, new skills, better communities, 25% a new perspective about conflict/peace etc.

Standard Eventbrite registration page for attendeesStandard evaluation – Timbr and offline versions linked with Salesforce2-4 week post event surveyComments on the wallSoundbitesPhotos of polls on key questions

Digital engagement - Name and contact details where at all possible- Essence of contribution (positive/negative feedback about

aspects of the project)

Mailchimp integration with CRMMonthly ‘interactions’ monitoring (blog, comments and visitsPartner site monitoring Online spot surveys/polls

School engagement - School name and contact details- Teacher contact details- Number and age of students- Equal ops data from schools including free school meals- Evaluation forms covering the above, + links to curriculum,

learning outcomes, use in the classroom

Standard schools Eventbrite registration pageStandard evaluationSchool data collection form2-4 week post event surveyIn depth interviewsValues, learning, critical thinking/communication, attitudes/behaviour, enjoyment

Community engagement - Interviewed as part of oral history work- Interviewee data – equal ops included in this

Participant survey (enjoyment, learning, community cohesion)

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Active participants by activityNo. Activity breakdown Special

characteristicsTask monitoring Outcome

monitoring (additional to items classed under level)

Additional Systems

Responsibility

Other event attendees200 Take part in a workshop or talk Remembering for

Peace Exhibition attendees

Question about what was learned in session beyond exhibition alone

70& report enhanced learning over and above seeing the exhibition

Ffion

Hanna

200 Exhibition attendees attend talks about the White Book

100 Exhibition attendees + 100 other

100 sign white book

Hanna

Jane46 Attend heritage training days (but don’t

go on to be volunteers)Conversion rates from attendees to volunteers

Ffion

Hanna400 Attend informal lecture series Hanna50 Attend project launch who are not

studentsLaunch feedback forms

Alert sign up forms

Martin

400 Attend formal lectures Agendas and papers

75% learnt something about peace heritage and had positive experience

Hanna

500 Attend informal public events on peace/conflict

Agendas/papers 70% attendees say they have learned something

20% say attitudes or perceptions have changed from discussions

Hanna

Noam

50 Attend exhibition in Llanidloes, Exhibition content 30 make a return visit and/or

Hanna

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recommend a friend

No. of visitors compared to last season

500 Take part in talks/workshops at local exhibitions

75% visitors learn something new and enjoyed experience

Hanna

100 Attend project legacy celebrations 50 are existing project participants50 are new to the project

Agenda Craig

50 Attend mosaic celebration unveiling Jane500 Attend workshops/talks around the Wales

for Peace exhibition in 2 workshops at each venue

75% visitors learn something new and enjoyed experience

Ffion

Hanna

1000 Give views on peace /conflict (above) 100 of whom giving short interviews

Exhibition attendees

Records of interviews and views

500 access the interviews

Noam

HannaDigital engagement 200 Research and share a story or material

after using the Book as a starting pointYoung people, community groups

Wales at War ap data

Visitor numbers/click throughs to Lives of the First World War website

National Library user records

Project blog post

200 people share a soldier’s story

70% developed knowledge

70% enjoyed being involved

Online surveys/polls

Data collection system from partners

Ffion

Hanna

300 Register on Peace Pathways Peace pathways registration details

Number of user posts

Users log in regularly

Peace pathways integrated with Salesforce

Noam

Craig

1000 Access the digital version of the Book Exhibition Timebound web Ffion

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while at the exhibition attendees page visit stats50 website visitors give feedback on web

exhibition contentNumber of feedback posts

Positive feedback (enjoyed, learned heritage, learned skills)

80% report that the information provided is useful

Noam

Craig

200 watch informal lectures online Number of You Tube watches

Comments Hanna

50 Interact with Hidden History trails or collections on PCW

Downloads of materials

Comment or discussion on social media…

System for Community champion volunteers

HannaCommunity champions

36 taking part in intergenerational oral history projects (3 in each of the 6 community groups oral history)

BME and asylum seeker communities included

HannaCommunity champions

80 interact with interns To be agreed with intern depending on task (to correlate with rest of M&E)

Fi / CraigInterns

200 interact with informal student volunteering placements (interviewees, etc)

To be agreed with intern depending on task (to correlate with rest of M&E)

NoamStudent volunteers

200 watch online lectures Number of You Tube watches

Hanna

200 respond to online surveys, 20 of whom do a detailed article/interview later

Survey and interview data

Interviews and surveys completed in full

Noam / Hanna

100 Engaged with international volunteering project

people in local community (eg. Peace Garden users)

NEETs

depends on how involved

The ‘tangible legacy’ – photos and interviews

Noam

Jane

50 interviewed as part of oral history projects

Hanna

School students/teachers

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100 Attend project launch secondary school students

Martin

200 Research and share hidden histories primary and secondary school students (schools new to WCIA)

Hidden history records (can be written, drama, music etc)

200 young people involved in sharing hidden histories on You Tube, PCW

75% enjoy the experience

Hanna

2500 involved in lessons using the learning resources

School learners DownloadsSurvey dataInterview/discussion data

Jane

100 download resources promoted by What they would have tweeted characters

Visitors to what they would have tweeted mini site

Downloads Noam / Jane

250 active in Peace Schools scheme Learners Peace school documentation

Jane

150 involved in pilot arts-based approaches Young people, as many as possible new to heritage

Video recordings/photosSocial media reports

80% enjoy taking part

Hanna

Jane

300 attend/engage in pilot-based arts approaches (performances)

As many as possible new to heritage

Video recordings/photosSocial media reports

Hanna

Jane

200 are in arts-based sessions using resources from pilots

Learners/young peopleAs many as possible new to heritage

Feedback from those using resources

Hanna

Jane

150 Enter Peace Heroes competition (300 in total but 150 unique) per year (600 in total)

Young people in and out of formal education

Competition entry numbers and forms

600 entries in total (half unique)

Competition entry forms with data collection

Noam

50 Attend Peace Heroes event (not competition entracts)

Young people Noam

100 CPD training on using the resources Teachers CPD evaluation forms

100 attend

75% approval of courses

Jane

2500 Involved in lessons delivered by Pupils Action points from Jane

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teachers who receive the CPD CPD sessions committing to using resources with students

Follow up surveys with CPD teachers

600 participate in education workshops for primary and secordary schools as part of the Remembering for Peace exhibition

Pupils Feedback questions include critical thinking and discussion skills

Feedback forms show critical thinking and discussion skills were developed

Jane

1000 participate in Wales for Peace exhibition workshops

Learners 75% enjoy workshops

Ffion

3000 learn from peers/whole school learning – from cross curricular resources, annual event to celebrate achievements, remembering for peace exhibition workshopswales for peace exhibition workshopsww1 conferences

Jane

300 attend First World War conference Learners 300 students take part

Jane

Nearly 18000 so some doubling up

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100,000 ReachedThese are grouped together because monitoring techniques are more rudimentary.

No. Activity breakdown Data Systems Responsibility

20,000 unique web visitors of whom:- 1000 to What they would have

tweeted- 2000 people access Wales for

Peace Exhibition materials- 5000 access Book of

Remembrance pages of whomo 1000 access remembering

for peace exhibition materials

Web visits (unique and total) broken down by section and click throughs broken down by link

500 people view biographies on Wars at War clicked through from project website

Google Analytics – data collected quarterly by communications lead

Noam

Craig

500 view biographies on Wales at War clicking through from WfP

Click throughs from WfP site

Google Analytics - routine web checks once online

Ffion

15000 Engaged with Urdd message of Goodwill

Visitor numbers at Eisteddfod standsNumber of Tweets under Goodwill # / @Urdd during events Estimated audiences at Eisteddfod

75% of those who leave feedback enjoy the exhibition panels about the Goodwill message

# monitoringMethod of counting visitors at Eisteddfod

Hanna

5000 View PCW or reached by Hidden History social media

PCW data Hanna

150 Attend/engage with ‘peaceful action’ taken by 6 community groups

Peaceful action attendee records

Community champion monitoring pack

NoamHanna

1000 Read/see undergrad research findings Analysis of published material audiences and numbers at outreach events

Ffionunder grad students

500 Engage with post-grad research Audience analysis FfionPost-grad students

15,000 attend school assembliesaware of peace heroes (?? )less active Remembering for Peace Remembring for Peace annual conference

Jane

1000 View digital story-telling hidden histories on You Tube

You Tube channel Noam / FfionCardiff University

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volunteers5000 reached by peace schools scheme

(what does this mean? In a peace school?)

Jane

10,000 in audience of Peace Heroes media coverage

Clippings/recordings along with audience analysis

Method for capturing all media / other public appearances

Hanna

5000 visit 12 local community exhibitions HannaFfion

4800 attend Remembering for Peace touring exhibition over the 100 days

80% say they have had a positive experience

Ffion

500 access short interviews online (views on Peace and Conflict)

Noam

Blog visitors NoamLikes on Facebook/Follows on Twitter/# on Twitter

Noam

Media coverage Hanna

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Outcomes for HeritageAll through participation and volunteering, but there is a core content of stuff that should exist after the project, much of which is captured above under specific tasks, but listed here as a checklist.

Heritage produced Monitoring (beyond existence of item, not covered by volunteering/participation/reach)

Who?

Digital, searchable version of the WW1 Book of Remembrance FfionSoldiers stories from Book of Remembrance – 50 new items on PCW and 200 stories in total Ffion, Hanna2 sets of Exhibition panels and displays for Wales for Peace and Remembering for Peace Photos FfionWales for Peace website Craig, SusiePeace Pathways user tracking system SusieDigital, searchable versions of ToP and DDMI materials (at least 100 items) FfionDigitised and Catalogued Urdd Goodwill messages Photos HannaGoodwill message exhibition panels Hanna200 hidden histories Ffion, Hanna12 heritage hubs Hanna, FfionPeace map of Wales APIs mean that PCW tagged items appear on Peace

map. At least 300 items on peace mapSusie

Guidelines on how to share Hidden Histories guide (with special version for young people), managing peace collections, project equipment, community exhibition customisation, oral histories

Feedback on guidelines from usersUse of guidelines (reported verbally and download numbers and in CPD and other training)90% of those who attend community customising training contribute ideas for community exhibitions

Craig, Ffion

20 fully transcribed interviews of oral histories deposited with National Screen and Sound Archive (50 interviews in total)

Hanna, Ffion

2000 pages of peace heritage material digitised in National Library Records from National Library (survey) Ffion, Hanna5 archives/collections increase peace heritage materials Records from archives (survey/baseline) Ffion, HannaCollection of responses about Peace today Susie, JaneCross-curricular classroom resources JaneWhat they Would have Tweeted resources Jane, NoamWelsh Bac guidance for Peace related individual studies JanePeace Schools scheme paperwork and accreditation JaneTeacher training resources JaneWorkshop plans and resources JaneMosaic in Peace Garden Photos JaneWeb version of Wales for Peace Exhibition Craig, FfionOral history training session plan Ffion, HannaCPD session plans on topics such as exhibition training, community meetings, research, digital asset management, etc

Ability of trainees to apply training (captured in enjoyment/learned about heritage data) Number of trainees who become volunteers (24 to become champions and 30 other volunteers)

Ffion, Hanna, Jane

Equipment loan system Equipment training records Loan records, purchase records; 100% borrowers trained in equipment use

Ffion, Hanna

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