into dq ed wrazen
TRANSCRIPT
How to Gain Maximum Business Value
Out of Your (BIG) Data
Ed Wrazen, VP Product Management: Big Data
TRILLIUM SOFTWARE, A Harte Hanks Company 2
Agenda
Common Data Challenges
Traditional Data Integration
Data Preparation & Data Quality
Trillium Refine
Benefits to your Business
TRILLIUM SOFTWARE, A Harte Hanks Company 3
Access and join data from any source (JSON, HDFS, S3, etc.) at scale without moving the data
Common Data Challenge # 1:How do you combine your complex universe of data?
The Classic Problem
I need this in 2 weeks.
ANALYST
Salesforce.com(Cloud)
Omniture(JSON)
Service Now(RDBMS)
Operational Data Store
ITPROFESSIONAL
Code
Code
Code
TRILLIUM SOFTWARE, A Harte Hanks Company
TRILLIUM SOFTWARE, A Harte Hanks Company 5
Current ETL Approach – very costly and
slow
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
Data Discovery‘N’ days
Data Definition2 days
Extract Queue3-5 days
Quality Engineering
2 days
Iteration(repeat 1 -4)
End User Accessin Weeks
1Discovery process
2Fill out data request &discuss with Engineers
3Data staging & Data modeling
5Make changes & fix errors
6End user access to information
Raw Data ETL & Data Engineering
AnalystIT Work Queue
4Validate data
Massive cost $$$ per usable byte
TRILLIUM SOFTWARE, A Harte Hanks Company 6
Common Data Challenge #2:How accurate and complete is your data?
How accurate are
these numbers?
How current is this
data? When was it
last updated?
How valid are
these data
sources?
Do these data points
link to the correct
customers?
TRILLIUM SOFTWARE, A Harte Hanks Company 7
Common Data Challenge #2:
How do you cleanse and enrich customer data?
Integrating data
from multiple data
sources presents
differences in
completeness,
consistency and
quality
8
Many more data sources now
part of business operations
These new data sources are
often unstructured causing
more delay in ETL
Real-time data sources coming
online: IoT data, sensor data,
social media data etc.
Time to insight needed now
measured in minutes not weeks
Many more analysts across
the organization with BI tools need ETL services
Data access policies, security and governance add barriers to
self-service integration
platforms
TRILLIUM SOFTWARE, A Harte Hanks Company
The Challenges Facing A Business Analyst
TRILLIUM SOFTWARE, A Harte Hanks Company 9
What if you could…
Access, combine, and standardize all enterprise data with a single web-interface
Compare unique disparate data sets for critical new
insight, operational efficiencies, and compliance.
Enable IT to enable the line of business with access
to data they need to make better business decisions
Increase the ROI of your analytics and Big Data investments in
30 days or less
Utilize your existing infrastructure and Hadoop
environment for native processing
The Six Degrees of Data Integration
To truly be considered a self-service data integration platform the
solution must provide ALL of the following elements:
ACQUIRESource data from first or
third-party data sources
DISCOVERSearch all data sources to
select which are required
for the desired analysis
CLEANSE OR ENRICHRemove delimiters, spurious
fields, unwanted values etc.
and/or add values to enrich
analysis
NORMALIZECombine or modify two or
more data sources based
on objects of interest
TRANSFORMProvide structure to the
data so it can be combined
with other data sources or
viewed individually
FORMATFormat the resulting
transform to be viewed by
a visualization tool
10
TRILLIUM SOFTWARE, A Harte Hanks Company
TRILLIUM SOFTWARE, A Harte Hanks Company 11
Introducing Trillium Refine™
Universal ConnectivityNative connectivity to any data source or type, including JSON, XML, Avro, Parquet, Web & App Logs, Emails, etc...
Innovative Recommendation EngineThoughtful data preparation automationRecommend JOIN Keys, Identify Context of Data Entity/Data Types
Elegant User ExperienceIntuitive learning and high rate of adaptability True Data Exploration and Data Preparation for the Business
Hadoop Eco-System ExtensionsVersatile integrationsHive, Sqoop, File Browser, and many more…
Industry-leading Data QualityInnovative data quality technology and content
Cleanse, matching, and enrich global data
The first integrated data preparation and data quality solution with worldwide
support in the market today
*Powered with UNIFi Software
TRILLIUM SOFTWARE, A Harte Hanks Company 12
How we automate data refinement at scale
Consolidate &
Flag DQ Issues
Cleanse &
Identify Duplicates
Enrichment &
Re-validate DQ Issues
STEP 1 STEP 3STEP 2
Analyze & Report
STEP 5
Operationalize SCV +
Enrichment
STEP 4
TRILLIUM SOFTWARE, A Harte Hanks Company 13
Trillium Refine™ Architecture Overview
BrowserVisualization Predictive
Execution
Service
Other
services
Data
Discovery
Meta-
store
Hadoop
Sqoop
Hive
Map Reduce
HFDS
Databases CloudFile-systems
Trillium Refine™
TRILLIUM SOFTWARE, A Harte Hanks Company 14
Current ETL Approach – very costly and
slow
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
Data Discovery‘N’ days
Data Definition2 days
Extract Queue3-5 days
Quality Engineering
2 days
Iteration(repeat 1 -4)
End User Accessin Weeks
1Discovery process
2Fill out data request &discuss with Engineers
3Data staging & Data modeling
5Make changes & fix errors
6End user access to information
Raw Data ETL & Data Engineering
AnalystIT Work Queue
4Validate data
Massive cost $$$ per usable byte
TRILLIUM SOFTWARE, A Harte Hanks Company 15
Trillium Refine – Enables self-service access
Step 1 Step 2 Step 3
Discovery1/4 Day
Refinement1/4 Day
Insight / Consumption
1Browser based
Discovery process
2Analyst Friendly
Modeling
3Analysis
Raw Data Modeling Analysis
Real cost and time savings
TRILLIUM SOFTWARE, A Harte Hanks Company 16
Trillium Refine - Cleansing and Matching
Dr B. Smith
3 Davy Dryve
S66 7EN
1189407600
MALtby
Name
Address
City
Postal Code
Phone
E-commerce
Bob Smith DR
3 Davy Dr
S66 7EN
Name
Address
City
Postal Code
Phone
Warranty
Mr Robert Smith
3 Davey Drive
S667EN
01189 407 600
Rotherham
Name
Address
City
Postal Code
Phone
Product
DR ROB SMITH
3 DAVY DRIVE
01189407600
S66 7EN
Name
Address
City
Postal Code
Phone
CustomerService
Dr Bob Smith
Name
Address
City
Postal Code
Phone
Web
Customer InfoTransactional Data
Product Data
Warranty Data
Customer Service Data
Web Data
Campaigns
CustomerExperience
Reporting
Analytics
Channel Strategies
Dr Robert Smith
3 Davy Drive
S66 7EN
+44(0)1189 407 600
Rotherham
Name
Address
City
Postal Code
Phone
Single Customer View
TRILLIUM SOFTWARE, A Harte Hanks Company 17
Benefits to Your Business
ACCURATE, TIMELY ANALYTICS
Analyst control of the entire data set used for analysis.
Accelerate speed of delivery of insights to visualization tools like Tableau
TARGETED MARKETING & REVENUE GROWTH
Gain the most accurate, in-depth view of your customers to prevent churn
Monitor and respond to customer activity in real-time to adjust pricing and increase
consumer spend
ADHERENCE TO COMPLIANCE INITIATIVES
Transparency and comprehensive coverage ensure confidence in regulatory reporting
Identify and manage risk more quickly and completely
OPERATIONAL EFFICIENCY & COST REDUCTION
Eliminate time spent on manual data preparation
Ensure accuracy of global operations and supply chain
TRILLIUM SOFTWARE, A Harte Hanks Company 18
Contact Information
email: [email protected]: +44 118 940 7634web: www.trilliumsoftware.com
email: [email protected]: +31 (0)297 254 390web: www.intodq.com