internet ecommerce 101
DESCRIPTION
Internet eCommerce 101. Or, how to enjoy your summer . . . profitably Or. Tanya Ignacek, Director of Sales & Operations. Stuff you want to talk about. Are online sales right for the Promo industry? Isn ’ t it complicated? How will it help my business? Where do I even start?. - PowerPoint PPT PresentationTRANSCRIPT
Internet eCommerce 101
Or, how to enjoy your summer . . . profitablyOr
Tanya Ignacek, Director of Sales & Operations
Stuff you want to talk about
• Are online sales right for the Promo industry?
• Isn’t it complicated?
• How will it help my business?
• Where do I even start?
Really, shopping online?
Online shopping trends
83%
81%
85%
53%87%
Percentage of people who
have shopped online by
areaSource: Global Trends in Online
Shopping A Nielsen Global Consumer Report June 2010
Online shopping trends
Things people intend to buy online in the near
future
Source: Global Trends in Online Shopping A Nielsen Global
Consumer Report June 2010
Books44%
Online shopping trends
Things people intend to buy online in the near
future
Source: Global Trends in Online Shopping A Nielsen Global
Consumer Report June 2010
Clothing36%
Online shopping trends
Things people intend to buy online in the near
future
Source: Global Trends in Online Shopping A Nielsen Global
Consumer Report June 2010
Airline Tickets
32%
Online shopping trends
Things people intend to buy online in the near
future
Source: Global Trends in Online Shopping A Nielsen Global
Consumer Report June 2010
Electronics27%
Online shopping trends
Things people intend to buy online in the near
future
Source: Global Trends in Online Shopping A Nielsen Global
Consumer Report June 2010
Hotel Reservatio
ns26%
Online shopping trends
Source: US Department of Commerce
eCommerce grew
16.1% in 2011
TOP 10 Internet Retailers
#10
Source: 247wallst.com December 29, 2011
#9
Source: 247wallst.com December 29, 2011
#8
Source: 247wallst.com December 29, 2011
#7
Source: 247wallst.com December 29, 2011
#6
Source: 247wallst.com December 29, 2011
#5
Source: 247wallst.com December 29, 2011
#4
Source: 247wallst.com December 29, 2011
Take a guess on #3
#3
Source: 247wallst.com December 29, 2011
And #2?
#2
Source: 247wallst.com December 29, 2011
Last, but not least . . . #1
#1
Source: 247wallst.com December 29, 2011
But could it work for promotional products?
Stats from 2011
Source: 2012 PPAI Report
Stats from 2011
Source: 2012 PPAI Report
Other trends
Source: Internet Retailer 6/26/12
• Summertime can bring about a low spot in e-retail commerce
• Average order drops 2.8% in July and 4.8% in August
• Best weeks for e-retailers to take a summer vacation? Week of July 23rd
• When does it pick up? Week of August 27th - increase of 19% over week of July 23rd
Hmmm, a Company Store?
Let’s hear from others . . .
Source: BrightStores archives
• “After our company store went live, all of our employees were really pleased that they could find our branded merchandise in one place.”
• “The look and feel of our company store gives us a very updated presence. Thanks for the facelift!”
Nope! It’s as easy as 1, 2,
3
Is it difficult?
Are you going to count again?
Quite honestly?
Yes, we are!
~ ONE ~
ASSESSMENT
•Pick the store that’s right for you and your client
•We will be right here to help you find the best fit
~ TWO ~BUILD
•It’s easy!
•You can do it yourself
•Or choose our custom design service
•Together we can build a fantastic store to meet your client’s requirements
~ THREE ~
LAUNCH
•Deliver a great looking, robust Online Company Store Program that’s perfect for your client
•Enjoy being a hero
~ And voila! ~
A COMPANY
STORE is born!
Now, a Company Store is going to help me, how? . . .
“You tell ‘em Ralph!”
Let’s start with why it won’t work for you . . .
• I ’m already wildly successful
• My client’s prefer it when I drop off 15 catalogs that they can browse through
• No one uses the internet to buy things!
Top Reasons to Not Use Company Stores
I have no idea how to use
them and they scare me to
death. Not to mention,
who has the time to learn?
Real reasons?
That’s Why We’re Here!
• We can, and will, make this easy on you
• Our Expert Team is now Your Expert Team - to create your perfect Store
Okay, so what other reasons are there to offer Company Stores?
“Yep, what else should we
know?”
Financial Benefits
• Ordering Efficiencies
• Streamlined Order Taking Tool
Brand Management
• Control the Brand
• Maintain Logo Integrity
• Offer your client a tool to help them control spending
• Provides you with another opportunity to show your partnership with your client - looking out for their needs
Spending Control
Security
• Disaster Recovery Plan
• PCI Compliant
• American Express, First Data, BestBuy, and many more - trust BrightStores for security
Program Support
Recognition & Award Programs
“You did real good today Ralph”
Uniform Programs
Customer Satisfaction
I can’t get no satisfaction
• Satisfaction: (noun)
• A fulfillment of a need or desire
Potential
• Potential Sales
• Potential Growth
• Potential for greater customer loyalty
Here’s a thought . . .
• Let the Company Store Experts make this easy for you
• Buy a Classic Package and become a hero to your top 15 clients
• Go to the beach
Time’s a wastin’ . . .