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Understand the key concepts and differences between motivation theories.
Aims Today
Carrot and stick…
Do your homework andyou can watch TV…
If you continue to interruptyou will have to stay behind…
Work harder and youcan have a bonus…
Do what we say or facea disciplinary hearing…
If you finish by 5pmyou can go home early…
Eat your greens and you can have an ice cream…
What works for
you?
If only…
What motivates you?!
When have you worked really well….?When have you had little or no motivation….?What factors influenced each situation….?
The Theories….!!
TaylorTaylor
£££'s£££'s Mayo
MaslowMaslow
Herzberg
Herzberg
Motivators Hygiene Factors
Taylor: The original theorist…
Managers: Decide EXACTLY how task should be completed.
His Methods… Observe workers – what they do..timing..how
they do it… (‘time & motion’) Identify the most efficient –HOW? Invent equipment to speed up tasks Instruct EVERY employee PAY SCHEME TO REWARD TARGETS,
PENALISE THOSE NOT WORKING EFFICIENTLY!
Mayo: The human approach…
People are motivated by SOCIAL factors at least as much as ECONOMIC Leadership styles Communication Employee morale Team building
Increased productivitywhen being OBSERVED
Is that true for you?!
Key findings of Mayo…
Team work is essential to get the most out of your workers!
Managers to take an interest in the workers and what they do will motivate them more….!
Hawthorne EffectHawthorne Effect
Herzberg’s 2 Factory Theory…
HERTZBERG’STHEORY
Motivates
Creates dissatisfaction
Motivators
•Achievement•Promotion•Improvement•Recognition of effort•Responsibility•Nature of the job
•Pay•Conditions•Company Policy•Supervision•Relationships with Supervisors and peers
HygieneFactors
Do NOT cause positive
motivation
High levels of paysoon taken for
granted…
Job ENRICHMENT!
Not just analysisHow to improve
motivation!
‘Job satisfaction’ Factors…
Motivation overview….Theorist Summary of theory Benefits of this
approach to motivate workers
Problems involved with using this approach
FW Taylor
Mayo
Maslow
Herzberg