intelligent data services - dm show industry
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Intelligent Data ServicesTRANSCRIPT
B2B Data Marketing - The Insiders View.
The UK’s Leading Data Provider
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Introduction
Market Overview
Quality & Accuracy
Buying Process
Guarantees
Legal Obligation
Auditing
Agenda
Group Accounts Director Chris Skinner. In charge of field sales and the
management of our large Blue Chip Accounts
About me - Chris Skinner
15 years data industry experience
Employed by some of the industry’s biggest names
Regular contributor to industry publications
Sold solus data lists to one man bands through to complete data solutions to FTSE companies
Nominee for 2013 Data Sales Professional of the Year
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The UK’s leading data specialist
Privately owned company established 2005
Data is wholly owned and managed by IDS
Originally built as an online directory to rival the likes of Yell.com
Data owner of a comprehensive UK B2B Database
Compete directly against established / traditional data owners
No third party investment
Who are Intelligent Data
Data
Market Overview
Data Market Overview
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£17 Billion
Recession hit after 2007
UK Advertising Spend in 2012
Revenue never been above 2007 level
2012 revenue figures exceeded 2007 level
Increase ad spend by 2.3% year on year
SOURCE: Advertising Association – Expenditure Report 2013
Data Market Overview
100.00
1,000.00
10,000.00
100,000.00
Cinema Magazines Regional Newspapers National Newspapers
Mil
lio
ns
Millions
Direct Mail Spend reached £2.13bn in 2012
Businesses spend more on direct marketing than…
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SOURCE: Advertising Association – Expenditure Report 2013
£213 Million
£1.1 Billion £1.4 Billion £1.53 Billion
What Industries are
spending
What Industries are spending?
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Government £555
Retail £1,278
Financial £1,333
Industrial £1,491
Services £1,803
Durables £1,907
Consumable £2,437
Government
Retail
Financial
Industrial
Services
Durables
Consumable
(millions)
Direct marketing spend distribution?
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Data Brokers Mailing Houses Creative Agencies Data Bureaus Printers
Marketing Consultants Advertising Agencies Response Management Data Owners
Why more companies???
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Niche Markets
More Personal Service
Increase Budgets
Growth Buoyant Market
Why more companies???
LUCRATIVE
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Why more companies???
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Why Diversification?
Dive rsi
fica tion
What About the data
What is the value of DATA??
Value Increased
DATA DATA
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DATA
What is important about DATA??
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& Accuracy Quality
Cleaning Cycle 17
Monthy cleaning cycle
170k Calls per month 170,000 verification calls
8TOP Directories 8 top online directories
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Top 8 online directories
170K Calls per month
Royal Mail
London & Edinburgh
Gazette
Companies House
DATA Bureau
News & Media
What sets us apart:
How do we define accuracy?
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MAIL High Delivery Rates
TELEPHONE Improves Accuracy
E-mail delivery rates
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Buying Process
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Design campaign
Creative ideas
Target audience
What medium
Your message
ROI
What takes priority
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Creative
DATA Suppliers
Budget
Data Suppliers Which supplier
Creative Look and feel
Budget How much can I afford?
Creative / Distribution / Management 90%
Data 10% %Budget
Costs Allocated
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Time Taken
60%
25%
10% 5%
% Time
Creative
Concept
Co-ordinating
Data
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Makes up smallest percentage of budget and time
Data is wholly owned and managed by IDS
Data ironically is the most important
If data is incorrect no one will see your message
Targeting is crucial
Quality of data has a direct correlation to ROI
The Data
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What guarantees do they offer?
% accuracy guarantee
split via channel
Check terms and conditions (all backed up)
Replacement policy / Processes involved to pursue guarantee
Data Quality Guarantees
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Poor quality
Data not targeted
Hidden costs
No expectation of performance
Not fully analysing ROI
Pitfalls of Data Purchase
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Centralise your database
CRM to manage your data and assist with updates
Adequate training of staff
Data Collection/verification on every call
Co-ordinated strategy at company level
Keeping your data up to date
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Information Commissioner
Preference Services
TPS and CTPS
MPS and FPS
Data Protection Act (4th principle)
Management and use of Personal Data
Legal Obligations
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IDS can audit your data and give recommendation for free
Advise on how to stay within legislation
Adequate training of staff
Append and update your current info
Provide customer analysis and targeted prospect recommendations
Free Database Audit
Questions
NEXT
Coffee time