integrated proposal stop&ss&elearning en
TRANSCRIPT
Dupont Safety
Management/Awareness/Culture
Program
August 23, 2011
This presentation includes...
What’s At Stake
About DuPont
How We Can Help You
Financial Commitment
What Our Clients Think
Most of the Cost Is Hidden
Up to 5X as large
THE BULK OF THE ICEBERG Additional Costs of Injuries
Damaged equipment and goods
Lost production and quality
Process interruptions/Yield losses
Replacement labor / Overtime
Litigation
Damage to customer relations and
public image
$70 billion to US
industry annually
THE TIP OF THE ICEBERG
Direct Costs of Injuries
Medical costs
Wage indemnity
Claims administration fees
The DuPont Company
Worldwide benchmark for industrial
safety
$29.4 billion in revenue
Diverse operations
Operations in over 55 countries
60,000 employees
Five core business segments including
DuPont Safety and Protection
We offer DuPont’s safety expertise, knowledge, and technology through training materials, training services, and consultative solutions.
30 years of proven results
Thousands of clients globally, across a variety of industries
Knowledge and technology in:
Workplace Safety
Ergonomics
Contractor Safety
Asset Effectiveness
Depth and breadth of offerings to meet different client needs:
Integrated Customized Solutions
Training Services
Training Materials
FIGURES IN CHINA
363383 safety accidents killed 79552 persons
8431 safety accidents in manufacturing industries killed 10616
persons
1403 safety accidents in coal mine industry killed 2433 persons
2010 figures published by State Administration of Work Safety
WHAT’S BEHIND THE FIGURES?
Weak ability to identify and evaluate hazard installation, caused by lack
of qualitative and quantitative analysis and consultancy
Improved EHS standardization vs. unimproved implementation, caused
by poor safety culture and awareness
Low organization efficiency, caused by absence of cross-department and
learning organization to support long-term EHS mission
Unsustainability of implementation, caused by more turnover of front-line
employees and less refreshment training for newcomers
DUPONT SAFETY MANAGEMENT SOLUTION
Symptom Prescription
Weak ability to identify and evaluate
risk resource
Conduct qualitative and quantitative
assessment
Improved EHS standardization vs.
unimproved EHS implementation
Set up behavior-based Safety
management and culture
Low organization efficiency Set up cross-dept. learning
organization with visible decision-
maker’s commitment
Unsustainability of implementation Set up long-term (3-5 years)
implementation plan
SAFETY MANAGEMENT EVALUATION
– FIRST STEP OF RATIONAL IMPROVEMENT
With 22 elements of Dupont Safety Management and best practices
in industries, Dupont experts will assess client’s current situation,
including goals, process, procedures, standards, systems,
organization, responsibility and on-site implementation.
Based on assessment result, Dupont expert will provide a report to
offer details on advantages and disadvantages, as well as
suggestion on improvement opportunity and direction.
Co-working with management, Dupont experts will make action plan
for safety management improvement, which will work as strategic
framework and action guidline in the future.
DUPONT SAFETY MANAGEMENT SOLUTION
Symptom Prescription
Weak ability to identify and evaluate
risk resource
Conduct qualitative and quantitative
assessment
Improved EHS standardization vs.
unimproved EHS implementation
Set up behavior-based Safety
management and culture
Low organization efficiency Set up cross-dept. learning
organization with visible decision-
maker’s commitment
Unsustainability of implementation Set up long-term (3-5 years)
implementation plan
DUPONT SAFETY TRAINING – BEHAVIOR-BASED SAFETY
Behavior based safety must also have attitude adjustment to be
sustaining. It has been proven that “behavior influences
attitude and attitude influences behavior”
The goal should be small gains over and over again; continuous
growth. BBS is not a quick fix. It is a commitment.
Focusing on workgroups, in static settings was demonstrated to
be the most efficient at behavior change and injury reduction
The Goal of BBS is: Eliminate Injuries!!
DUPONT BEHAVIOR-BASED SAFETY TRAINING PROGRAM
- SFAETY CULTURE WITH ALL STAFF INVOLVED
Management
Management
Supervision
Front Line Employee
Dupont Safety E-
learning
SafeStart ™ for
Individuals Techniques for Line
Managers
Systems for Operation Manager
Safety Leadership for Management
STOP for Supervision
STOP for Each Other
Techniques for Safety Professional
SAFETY LEADERSHIP TRAINING FOR MANAGEMENT
Duration: 1.5 days
Audience: Decision-Makers, Executives and Supervisors for production(20
trainees for each workshop)
Objective:The basic strategy for safety excellence is to accord safety
equal weight with other business priorities. Effective safety management
processes are principle-based, continuous, and flexible. In the experience
of DuPont, the commitment, leadership, and drive of senior management
personnel significantly determine the success of the safety effort. The
workshop will help leadership align its safety vision, energize commitment
and involvement, and set the stage for rolling out an effective safety
improvement effort.
Topics: Vision and commitment/ Accountability/ Leadership and participation
/ Integration of safety in business planning.
SYSTEMS FOR OPERATION MANAGER
Duration: 2 days
Audience: Occupational Health and Safety, Operations, Production,
Site, Logistics and Manufacturing Managers (20 trainees for each
workshop)
Objective:This training is designed to help management fully
understand concept and best practices of safety management,
better apply it in integrated management system. With the training,
trainees will learn how to consider self-positioning and how to
measure self-performance
Topics: Leadership; Safety Audit; Incident Investigation; Safety
Organization; Safety Department and Safety Coordinator;
Contractor Safety; Change Management; Safety Principle
TECHNIQUES FOR LINE MANAGER
Duration: 2 days
Audience: Occupational Health and Safety, Operations, Production, Site,
Logistics and Manufacturing Managers (20 trainees for each workshop)
Objective: This seminar is designed to help line supervisors improve
safety management skills and gain employees’ active participation in safety.
Participants will learn practical techniques that have proven successful in
reducing accidents and specific actions a supervisor can take to make a
positive impact on safety performance.
Topics: Recognize and anticipate unsafe conditions and acts; Approach
employees who engage in unsafe acts; Conduct interviews to determine
factors involved in an incident or injury; Lead effective safety meetings.
TECHNIQUES FOR SAFETY PROFESSIONAL
Duration: 2 days
Audience: Occupational Health & Safety Personnel, Supervisors, Managers, or any
individual responsible for monitoring and supporting an organization’s safety
performance (20 trainees for each workshop)
Objective: This seminar is designed to develop the “soft skills” required of a Safety
Professional in the development and implementation of a world-class safety program.
Participants will identify the nature and scope of their job by examining the extent of
line management and safety personnel responsibilities and learn practical, proven
techniques to support their efforts to make their company a safer place to work.
Topics: Obtain a more accurate analysis of the company’s strengths and weaknesses
with respect to “ownership for safety”; Select the most appropriate actions to address
the problems and determine strategies for implementation; Effectively propose
actions and strategies to management; Implement actions across the organization;
Monitor performance to ensure continuous improvement
SAFETY TRAINING OBSERVATION PROGRAM (STOP™)
A World-Class Safety Observation and Communication Process,
that provides a path to safety excellence by making safe behavior
and workplace conditions part of the work culture, and Maximizes
the potential for significant safety improvement.
Features: Demonstrates commitment of top management; Is a
non-punitive program; Crosses the boundary of direct
responsibility; Focuses on people at work; Provides a
consistent observation procedure; Delivers feedback to
management through Tabulation of observations and Routine
analysis of information from observations
STOP™ Helps Your Business...
Reduce injuries, reinforce safe work practices, and eliminate at-
risk behavior.
Reduce costs related to incidents and injuries.
Develop communication skills.
Raise overall safety awareness.
Increase observation skills.
Develop safety leadership skills.
Monitor safe and unsafe actions and conditions.
Communicate management’s commitment to safety.
STOP™ FOR SUPERVISION
Duration: 2 days
Audience: Supervisor of Production and all staff
Method - Train The Trainer (TTT): supervisors (20 participants for
each workshop) will be trained by DuPont experts and will lead a
group with 10-20 staff to for group learning and practice; each group
will have practice with DuPont expert’s on-site coaching.
Objective: Train each member of the line management to
Observe people as they work.
Recognize and reinforce safe work practices.
Talk with people to correct unsafe acts and prevent injuries.
Build common understanding and commitment to safety.
STOP™ FOR EACH OTHER
Duration:2 day for training by Dupont expert (post-training by internal
trainers)
Audience: internal trainers and all staff
Method - Train The Trainer (TTT): internal trainers (20 participants for each
workshop) will be trained by DuPont experts and will lead a group with 10-
20 staff to for group learning and practice; each group will have practice
with DuPont expert’s on-site coaching.
Objective: Train all employees to
Make safety observations and communication a regular part of work.
Interact with co-workers to create an “other’s keeper” safety culture.
Make safety and injury prevention second nature.
Identify safe and unsafe actions and conditions while on the job.
SafeStart™ FOR INDIVIDUALS
Duration: 5 sessions (90 m for each)
Audience: apply for all employees(30 members for one group)
Objective: SafeStart is about addressing the mistakes we never intended to
make. SafeStart® is an advanced safety awareness training program
designed to prevent injures in any situation – at work, at home and on the
road based on the State-to-error risk pattern.
Achievement: SafeStart® customers at more than 1500 sites worldwide
have typically reported reducing injuries by 50 to 90 percent – beginning in
the very first year of implementation. To date more than 1,000,000
employees have been trained in the SafeStart® Principles and Critical Error
Reduction Techniques and are enjoying the benefits of less injuries.
DUPONT SAFETY MANAGEMENT SOLUTION
Symptom Prescription
Weak ability to identify and evaluate
risk resource
Conduct qualitative and quantitative
assessment
Improved EHS standardization vs.
unimproved EHS implementation
Set up behavior-based Safety
management and culture
Low organization efficiency Set up cross-dept. learning
organization with visible decision-
maker’s commitment
Unsustainability of implementation Set up long-term (3-5 years)
implementation plan
Safety Management Implementation Committee
Decision-Macker
Decision-Maker
GM/Site Manager
Leader
Function Leader
Manager
Shift Leader
Observer
Front-line Staff
Observable/Observe
GM/Site Manager
Leader
Function Leader
Manager
Shift Leader
observer
Front-line Staff
Observable/Observe
GM/Site Manager
Leader
Function Leader
Manager
Shift Leader
Observer
Front-line Staff
Observable/Observe
GM/Site Manager
Leader
Function Leader
Manager
Shift Leader
Observer
Front-line Staff
Observable/Observe
Supervisor of Safety and Production
President
Dupont Training Team
Think-tank
Safety E-learning Orgainzation
Decision-Macker
Decision-Maker
Line Manager
Group Leader
Group Supervisor
Report Manager
Front-line Staff
User
Line Manager
Group Leader
Group Supervisor
Report Manager
Front-line Staff
User
Line Manager
Group Leader
Group Supervisor
Report Manager
Front-line Staff
User
Line Manager
Group Leader
Group Supervisor
Report Manager
Front-line Staff
User
Supervisor of Safety and Production
Administrator
Dupont E-learning
Technical Support
Du
po
nt E
-learn
ing
Du
po
nt E
-learn
ing
DUPONT SAFETY MANAGEMENT E-LEARNING
With over 1,000 lessons and courses created world-wide, Dupont e-
learning is the top choice for organizations and businesses worldwide
because:
System Security & Stability
Service Reliability
Professional Services
Customer Service & Support
Safety Focus
On-Demand Delivery of Services
Flexibility & Scalability
Cost Effective
Learning Management Content Management
A complete, secure, role-
based training and e-learning
solution that employs a
simple and intuitive user
interface.
The LMS produces
interactive and powerful
solutions for effective
learning
Well-management of
knowledge and training
significantly reduces training
cost and raise training
effectiveness
With quantitative assessment,
all training are able to be
tracked. Classified reports
can be transferred into ERP
system in real time
More than 1, 000 courses are
available on-line and in
compliance with Scorm
Standard
Each is 45-60 minutes in
length, equipped with
quizzes, resources,
comprehensive learning
assessments, and a branded
course certificate of
completion.
All courses are delivered
over the Internet.
It’s easy to create, manage,
and track interactive training
courses and learning
programs for all levels of
users.
DUPONT SAFETY MANAGEMENT E-LEARNING
Teaching and Learning
Method
With special teaching and
learning design, which is fit
for adults learning behavior,
Dupont E-learning make
learning more interesting and
effective
Dupont offer training internal
trainers on basic concept of
teaching and learning.
Provide module of analysis,
design, development,
implementation and
assessment, which can help
internal trainers better
deliver on-line training
Provide design of multi-
media course when needed.
DUPONT SAFETY MANAGEMENT SOLUTION
Symptom Prescription
Weak ability to identify and evaluate
risk resource
Conduct qualitative and quantitative
assessment
Improved EHS standardization vs.
unimproved EHS implementation
Set up behavior-based Safety
management and culture
Low organization efficiency Set up cross-dept. learning
organization with visible decision-
maker’s commitment
Unsustainability of implementation Set up long-term (3-5 years)
implementation plan
DUPONT SAFETY MANAGEMENT SOLUTION
Phase I
• Safety Committee
• Training for Management
Phase II
• Build up Safety Culture
• STOP for Each Other
• SafeStart for Individuals
Phase III
• E-learning
• Phase Assessment
1-2 Years 1-2 Years 1-2 Years
DUPONT SAFETY MANAGEMENT SOLUTION
(3-YEAR PLAN)
Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12
Safety Management
Implementation Committee
Safety Management Evaluation 3-7 Days
Safety Leadership for
Management 1*1.5 Days
Systems for Operation Manager 1*2 Days
Techniques for Line Manager 1*2 Days
Techniques for Safety
Professional 1*2 Days
STOP for Supervision 1*2 Days
On-site Coaching 4*2 Days 2d 2d 2d 2d
STOP Record
Safety Management Assessment 1*2 Days
Total 22.5-26.5Days
Phase I – Y 1
Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12
STOP fro Each Other 1*1 Day
On-site Coaching 5*2 Days 2d 2d 2d 2d 2d
STOP Record
SafeStart for Individuals 5 session(2d) 1s 1s 1s 1s 1s
Project Assessment 1*2 Days
Total Days
Phase II – Y 2
DUPONT SAFETY MANAGEMENT SOLUTION
(3-YEAR PLAN)
Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12
Launch E-learning
Module and Schedule Design
Administrator and user training 2 Days
Implementation
E-learning Report 2 Days
Safety Management Assessment 3-7 Days
Total 7-11 Days
Phase III – Y 3
DUPONT SAFETY MANAGEMENT SOLUTION
(3-YEAR PLAN)
WHY DUPONT?
Global leader of Safety Management
200 years practice in safety production
Experienced safety consultants
More than 1500 companies in the world benefit from
Dupont solutions.
Our Clients
Atofina S.E. Asia
Berwick Industries Inc.
Dayco Products
Deere Hitachi Specialty
Products
Elkay Manufacturing
Exxon Mobil Corp.
Fisher Controls
The list is going on……
中石油
中海油
施耐德
嘉吉
罗地亚
宝洁
圣戈班
福伊特纸业 ……
Client Comments
“Employees are more involved in safety since the training….One manager told me
that when a team member noted that the manager was being unsafe, he knew the
process was working.”
–Bill Pettis, Ace Hardware’s corporate safety manager
“Today, our safety training focuses on building a personal responsibility for safety,
and that goes for everyone. Leadership in safety and our company’s safety results
account for one-third of a Deere-Hitachi senior officers’ performance reviews each
year.” – Bryan Swerbinsky, Deere-Hitachi
“Best of all, we now have a culture where our workers don’t tolerate unsafe
behavior, and take care of each other – that would have to be the best outcome.” – Steven Patrick, Sonoco
“STOP™ has been one of the main factors contributing to our decline in injuries.” – Gilles Carraz, Atofina South East Asia
The True Benefits of Safety Improvement
Many lives will be saved
Many employees will be
spared disabling injuries and
lost time from work
More employees will come
home to their families safely
It’s About People…