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Page 1: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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WELCOME

Page 2: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

INTEGRATED HEALTH SOLUTIONS SERVICES & SOLUTIONS TO DELIVER VALUE BASED HEALTHCARE

FREDERIC NOEL VP INTEGRATED HEALTH SOLUTIONS MEDTRONIC, EMEA 10 MAY 2017 WHO CONFERENCE - GENEVA

Page 3: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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FIXING HEALTHCARE CHALLENGES REQUIRES TO FOCUS ON IMPROVING VALUE VERSUS COST SHIFTING OR RESTRICTING SERVICES

INITIAL DESCRIPTION CONCEPT

VALUE

HEALTH OUTCOMES THAT MATTER TO PATIENTS

COST OF DELIVERING THE OUTCOMES

Page 4: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

Prevention, Health and wellness

Diagnosis

Intervention and therapy

Treatment, monitoring and follow-up

Advisory and operational management services

Data and health information services

Medical technology or drugs

Planning and management of care

Care delivery

EXTENDED-OFFERING PROVIDER

FOCUS ON VALUE CHANGES THE TERMS OF COMPETITION MEDICAL DE VICES COMPANIES NEED TO THING ABOUT WHERE TO PLAY AND WHAT TO OFFER

4

MEDTECH OR DRUG SUPPLIER

Page 5: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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MEDTRONIC “INTEGRATED HEALTH SOLUTIONS” A “BEYOND THE DEVICE” PLAY AND FOUNDATION FOR VBHC

Eff

icie

ncy

CARE-SETTING FOCUSED OPTIMISATION AND MANAGED SERVICES

Provider focused Operational efficiency Capacity unlocking and “

do more with same”

DISEASE/THERAPY - FOCUSED OPTIMISATION AND MANAGED SERVICES

Provider or Payor focused Clinical effectiveness Care delivery integration

and standardization

Clinical Outcome

Page 6: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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TO DATE IN EMEA

120

210

$2.6B

640,000

ACCOUNTS UNDER MANAGED SERVICES

CL’S

OF CONTRACTED REVENUE OVER 7 YEARS

PATIENTS 105 OR’S

Provide affordable access

to state-of-the-art infrastructure and technologies

Manage non-clinical operations to enable focus on patient care

Deliver best-in-class cost efficiency and patient outcomes

Accelerate patient access

to care; develop services and

enhance reputation

TURNKEY SET-UP MANAGE

OPTIMISE DEVELOP

CATHLAB & OPERATING ROOM MANAGED SERVICES GAINING RAPID TRACTION ACROSS EMEA AND REST OF THE GLOBE

Page 7: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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ST. ANTONIUS HOSPITALOPERATIONAL EXCELLENCE PROGRAM IN THE HEART CENTRE

ERASMUS MEDICAL CENTERPLANNING & SCHEDULING OPTIMISATION IN THE THORACIC SURGERY CENTRE

UNIVERSITY HOSPITAL OF SOUTH MANCHESTERCATHLAB MANAGED SERVICES DEPLOYMENT AND OPERATIONAL EXCELLENCE

WORTH £1,4M INCREMENTAL REVENUE PER YEAR

DELIVERING SUBSTANTIAL ECONOMIC VALUE EFFICIENCY AND COSTS SAVINGS, GROWTH, LEARNING ORGANIZATION

Page 8: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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Infrastructure Design and Room Fitting

Capital Equipment Financing, Purchasing and Installation

Demand Generation

Patient Experience

Ongoing Physician Training

Clinical Service Setup and Expansion

Material Management

Equipment Management and Repair

Planning and Schedule

HR Enablement

Operational Excellence

IT Enablement

Clinical Pathways

TURNKEY SET-UP MANAGE

OPTIMISE DEVELOP

VALUE AND COMPETITIVE ADVANTAGE ARE CREATED THROUGH BREADTH AND INTEGRATION OF SOLUTION

Page 9: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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VALUE IS COMPOUNDED BY THE DEPLOYMENT AT SCALE ENABLING DISPROPORTIONATE LEVEL OF INVESTMENT RECOUPED OVER 100+ HOSPITALS

1 STANDARDIZED OPERATING MODELS

3 INFORMATION SYSTEMS AND DATA ANALYTICS ASSETS

5 SHARED SERVICE CENTERS FOR OPERATIONS MANAGEMENT

2 STANDARDIZED TRANSFORMATION PLAYBOOK AND METHODOLOGIES

4 TRAINING & EDUCATION ASSETS AND SPECIALIZED STAFF BANK

Page 10: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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OPERATING ACCOUNTS AS A VIRTUAL INTEGRATED NETWORK CREATES FURTHER VALUE

3 COLLABORATION PLATFORM FOR VALUE-BASED INNOVATIONS

5 SHARING INNOVATION COSTS ACROSS NETWORK

1 CONTINUOUS BENCHMARKING AND SURFACING OF BEST PRACTICES

2 ORCHESTRATION OF BEST PRACTICE SHARING AND DISSEMINATION

4 AT SCALE PLATFORM FOR OUTCOME AND COST MEASUREMENT

Page 11: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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MODERATED PANEL Q&A

Page 12: INTEGRATED HEALTH SOLUTIONS services & solutions to ... · Demand Generation Patient Experience Ongoing Physician Training Clinical Service Setup and Expansion Material Management

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THANK YOU FOR JOINING US!