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Instructions:

1. Go to: www.slido.com

2. Enter the below code: 33831

Client logo

positioning

Creating an Ecosystem for a Successful Global BA Community of Practice

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Hello! Howdy!Pardeep (aka Paddy) DhandaFormer Head of BA Community of PracticeDeutsche Bank

email: paddy@paddydhanda.com

mobile: +44 (0)7795980668

LinkedIn QR Code

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Opportunities

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User Expectations

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“The beliefs we form in our childhood

and early teens form our core beliefs.

They are the strongest factors that

influence our personality”

Source: psychmechanics.com

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1. Go to: www.slido.com

2. Enter the below code: 33831

3. What might be some characteristics of

a community?

About Me

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Punjab (India)

Total Population 27,743,338*

*Source: 2011 Indian Population Census

Rural Communities

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Leadership

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Urban Communities

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Spiritual Communities

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Selfless

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Skills

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Equality

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1. Go to: www.slido.com

2. Enter the below code: 33831

3. Which country did you visit on your last

holiday?

Definition of a Community of Practice

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Communities of practice are groups of

people who share a concern or a

passion for something they do and learn

how to do it better as they interact

regularly

Source: Etienne and Beverly Wenger-Trayner

I prefer…

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A community of practice consists of members

that share more than simply an interest; a

community of practice shares expertise,

competence, learning, activities, discussions,

information, tools, stories, experiences, and a

knowledge base

Source: Seaman 2008

Characteristics

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COMMUNITY

PRACTICE— Members are practitioners

— Develop shared practices

— Identity defined by a shared domain of interest

— Membership implies a commitment DOMAIN

— Members engage in joint activities

— Build relationships that enable them to learn

Source: Etienne and Beverly Wenger-Trayner

Dimensions of Value Creation

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• help with challenges

• access to expertise

• confidence

• fun with colleagues

• meaningful work

• personal development

• reputation and network

• professional identity

• marketability

• voice and influence

• problem solving

• time saving

• knowledge sharing

• synergies across units

• reuse of resources

• strategic capabilities

• keeping abreast

• innovation

• retention of talents

• new strategies

Org

an

iza

tio

nM

em

be

rs

Short-term Value Long-term Value

Source: Etienne and Beverly Wenger-Trayner

Learning & Development Model

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z70%

20%

10%

70:20:10ExperienceOn the job learning

SocialBuild

communities,

special interest

groups, mentoring

& coaching

TrainingStructured

courses,

workshops & E-

learning

Source: Morgan McCall

Xerox

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1. Go to: www.slido.com

2. Enter the below code: 33831

3. If you were part of a BA Community of

Practice, what would be some valuable

initiatives?

Our Journey…

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2013

2014

2016

2015

Over 1000 BA’s globally, siloed

working and lack of best

practice

Successfully formed a

Community of Practice in

one location and piloted

initiatives

2016

Local group of Business

Analysts established a vision

Global sponsor identified for

BA profession

Launched global Community

of Practice comprising of

2000 BFA’s

2017

2017-2019 Agile Community of Practice

established

Structure

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Training &

CertificationResource

Management

Communications

& Engagement

Business Analysis Community of Practice

Tools &

MethodsDomain

Knowledge

Forums

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As a: Community Member

I want: a central forum for my

profession that meets regularly

So that: we can break down silos and

encourage collaboration between

locations

Forums

Publications

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As a Community Member

I want a central forum for my

profession that meets regularly

So that we can break down silos and

encourage collaboration between

locations

Forum

As a Community Member

I want regular events for my profession

So that we network with other like

minded people and get an external

perspective

Events

As a: Community Member

I want: to find out about the latest news

and best practices being adopted

across the globe

So that: we build better relationships

with our wider community and are able

to collaborate

Publications

Coaching

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As a Community Member

I want a central forum for my

profession that meets regularly

So that we can break down silos and

encourage collaboration between

locations

Forum

As a Community Member

I want regular events for my profession

So that we network with other like

minded people and get an external

perspective

Events

As a: BA professional

I want: to learn key analysis skills

through training that uses practical

examples and is cost effective

So that: I have additional options to

formal training and there is consistency

across the profession

Coaching

Events

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As a Community Member

I want a central forum for my

profession that meets regularly

So that we can break down silos and

encourage collaboration between

locations

Forum

As a: Community Member

I want: regular events for my profession

So that: we network with other like

minded people and get an external

perspective

Events

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Agile Community

Last Word…

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The best way

to find yourself

is to lose

yourself in the

service of

others