Institutional perspectives on (a) programme review and (b)

portfolio preparation: The agony, the anger and the

angst!

Programme review

Challenges

The challenge of shared ownership of the process (programme quality is everybody’s business).

The challenge of co-ordination among participants (e.g. quality office, management, staff, support services, students).

The challenge of finding time amidst tight schedules. The data challenge and the assistance of the

institutional audit visit from an institutional perspective.

Physical setup for easy access and communication as well as financial implications of visits.

Programme review

Advantages/benefitsAssisted with improving communication

within and across programmes.Assisted in taking a holistic view of a

programme.Assisted in sensitising participants for the

spectrum of quality issues/criteria involved in programme offerings.

Assisted in clarifying role differentiation and responsibility for programmes.

Portfolio preparation

• Staff time: always a problem. • Participation and input (writing with

and not writing for).• Critical readers and inputs.• Balancing the report (being

“objective”).• Obtaining data.• Putting everything together in a

meaningful way.