innovation, new technology, and the magnet journey
TRANSCRIPT
INNOVATION, NEW TECHNOLOGY, AND THE MAGNET JOURNEY
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AGENDA
Magnet Hospital Case Study
Overview of ANCC Magnet Recognition Program®
Achieving Magnet Recognition with Technology
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WHAT IS MAGNET?
• The Magnet Recognition Program was developed by American Nurses Credentialing Center (ANCC) in 1993
• Magnet organizations are recognized for: – Superior nursing processes – Quality patient care– Highest levels of safety and patient
satisfaction• The ANCC Magnet Recognition Program
mantra is uniquely aligned with Spok’s mantra “it’s about seconds and minutes”
443Magnet Hospitals
in the US
123Hospitals in the
pipeline
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Higher nurse satisfaction and lower burnout
rates
Better patient care
and satisfaction
Enhanced communication
among caregivers
RESEARCH SAYS
Hospitals who have achieved Magnet status have:
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THE MAGNET MODEL
Transformational Leadership
Structural Empowerment
Exemplary Professional
Practice
New Knowledge, Innovations, and
Improvement
Empirical Outcomes
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THE FORCES OF MAGNETISM
• There are 14 forces or standards that hospitals must meet to obtain Magnet status.– 1. Quality of Leadership– 2. Organizational Structure– 3. Management Style– 4. Personnel Policies & Programs– 5. Professional Models of Care–6. Quality of Care and Services–7. Quality Improvement
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THE FORCES OF MAGNETISM
• There are 14 forces or standards that hospitals must meet to obtain Magnet status.– 8. Consultation and Resources– 9. Autonomy– 10. Community and the Institution– 11. Staff as Teachers– 12. Image of Nursing and Staff– 13. Interdisciplinary Relationships– 14. Professional Development
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MAGNET RECOGNITION AND SPOK
ANCC Magnet Recognition requires innovation in nursing that improves patient care or outcomes
• Improved workflows and efficiency with better communication tools means nurses can do more in less time
• Handle patient concerns and requests quickly with less overhead paging – promotes quiet healing and high patient satisfaction scores
• Escalate requests automatically to keep response times down
HOW SPOK CLINICAL ALERTING HELPS
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alarm conditions per day - per bed350
85-99% non-actionable
SAVE YOUR NURSES’ SOLES
Average 12hr Day Shift:5 miles
Average 12hr Night Shift:3 miles
Sources:http://www.nursetogether.com/how-much-does-nurse-really-walk-during-their-shift
NURSE CALL
Patient Hits Nurse Call Received at Nursing Station
Track Down NursePatient Waits for Response
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NURSE CALL
Patient Hits Nurse Call Received on Mobile Device
Nurse Messages DoctorPatient Quickly Get Meds
Nurse Call Request:7523
Thx!
Ms Avery 523 requesting more pain control
I’ll enter an order
MANY TESTS, MANY RESULTS
400Radiology exams in the U.S. each year
Lab tests in the U.S. each year
6.8Million Billion
DELIVERING CRITICAL TEST RESULTS
Physician Recommends X-ray
Results Come Back Critical
Phone TagPatient Waits for Treatment
SPEEDING CRITICAL TEST RESULTS
Physician Recommends X-ray
Results Come Back Critical
Results Direct to DeviceTreatment Begins
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CASE STUDY
“Spok is a hub of communication tools. It’s really important for a health system to be strategic and efficient, and a partner like Spok can help address a number of issues…that allows us to focus on what’s really important: providing the best possible care for the kids.”
Andrew BlackmonChief Technology Officer, Children’s Hospital Colorado
• Minimized noise throughout the hospital for better patient- and family-centered care
• Improved mobile communications among providers, resulting in better patient care
Children’s Hospital Colorado
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KEY TAKEAWAYS
Innovative technology is key to achieving Magnet Recognition and providing high quality patient care
Meet Magnet Program Requirements
• New knowledge, innovation, and improvements
• Empirical Quality Results• Quality Improvement
See Quality Outcomes
• Improved caregiver communication
• More restful healing environment
• Quicker patient response times
LET’S GET IN TOUCH!
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CASE STUDIES VIDEOS
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