information vs communication: giving out vs getting through
TRANSCRIPT
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Information vs Communication:
Giving out vs Getting through
Marta Rosson Llobet
@martarosson
Diciembre 2016
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Information vs Communication:
Giving out vs Getting through
Marta Rosson Llobet
@martarosson
Diciembre 2016
Scope claro
Gaps funcionales
User Stories “Ready, Ready”
invest
Commitment
Ownership
Foco
Cohesión
Participación Activa
Handovers
Calidad
Confianza
Cambios
Documentación
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Comunicate
Verify
Qué hace un
Business
Analyst?
Document
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Y llegó Agile
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Information
vs
Communication
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Information
vs
Communication
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Porqué es tan difícil la
comunicación?
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Pero porqué es tan difícil la
comunicación?
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How many points do you see?
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How do you brush your teeth?
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Evitar malentendidos
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Information
vs
Communication
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Specification by
Example
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Comunicate
Document Verify
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“automation applied to an efficient operation will magnify the
efficiency.
automation applied to an inefficient operation will magnify the
inefficiency” Bill Gates
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Specification Workshop
1. Generar ejemplos entre todos
2. Explicar PORQUÉ
3. Explotar la relación entre ejemplos,
tests y requerimientos
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Preparar
Ejecutar
Terminar
Quién? El PO Cuándo? Antes del worshop Porqué? Para que sea efectivo
Quién? Todos Cuándo? Antes del Sprint Porqué? Concretar scope de las user stories, generar entendimiento colectivo, eliminar gaps funcionales Duración: 2-3 horas para sprint de 2 semanas
Cuándo? Cuando el PO confirma que los ejemplos definidos son suficientes para asegurar que el sistema funciona
Specification Workshop
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El workshop NO ACABA hasta que no
estamos TODOS de acuerdo en que
ENTENDEMOS lo MISMO
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As a marketing director I want to offer free delivery to all
national customers who buy a book for the first time,
so that we atract potential new customers.
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Preparar
Explicar
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INPUT OUTPUT
Ref. Cliente Nacionalidad Compra Primera
vez? Envío Gratis? Comentarios
0001253 Española 1 libro Sí Sí
0002587 Española 1 libro No No
0000153 Alemana 1 libro No No
0085326 Alemana 1 libro Sí No
As a marketing director I want to offer free delivery to all national customers who buy a book for the
first time, so that we attract potential new customers.
![Page 25: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/25.jpg)
Destilar
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INPUT OUTPUT
Ref. Cliente Nacionalidad Compra Primera
vez? País
Residencia Envío
Gratis? Comentarios
0001253 Española 1 libro Sí Sí
0002587 Española 1 libro No No
0000153 Alemana 1 libro No No
0085326 Alemana 1 libro Sí No
0000568 Española 1 libro Sí Alemania ?
As a marketing director I want to offer free delivery to all national customers who buy a book for the
first time, so that we attract potential new customers.
![Page 27: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/27.jpg)
INPUT OUTPUT
Ref. Cliente Nacionalidad Compra Primera
vez? País
Residencia Envío
Gratis? Comentarios
0001253 Española 1 libro Sí España Sí
0002587 Española 1 libro No España No
0000153 Alemana 1 libro No Alemania No
0085326 Alemana 1 libro Sí Alemania No
0000568 Española 1 libro Sí Alemania No
0051535 Alemana 1 libro Sí España Sí
As a marketing director I want to offer free delivery to all national customers who buy a book for the
first time, so that we attract potential new customers.
![Page 28: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/28.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
As a marketing director I want to offer free delivery to all national resident customers who buy a book
for the first time, so that we attract potential new customers.
![Page 29: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/29.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ?
As a marketing director I want to offer free delivery to all national resident custumers who buy a book
for the first time, so that we attract potential new customers.
![Page 30: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/30.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ?
0001253 1 libro y una lavadora Sí España ?
As a marketing director I want to offer free delivery to all national resident custumers who buy a book
for the first time, so that we attract potential new customers.
![Page 31: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/31.jpg)
Open Questions/Agreements
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INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ? Check with xx
0001253 1 libro y una lavadora Sí España No Agreed with yy
As a marketing director I want to offer free delivery to all national resident custumers who buy a book
for the first time, so that we attract potential new customers.
![Page 33: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/33.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ? Check with xx
0001253 1 libro y una lavadora Sí España No Agreed with yy
As a marketing director I want to offer free delivery to all national resident custumers who buy items
from our book department and no others for the first time, so that we attract potential new customers.
![Page 34: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/34.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ? Check with xx
0001253 1 libro y una lavadora Sí España No Agreed with yy
Abc#slsC 1 libro Sí España ?
As a marketing director I want to offer free delivery to all national resident custumers who buy items
from our book department and no others for the first time, so that we attract potential new customers.
![Page 35: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/35.jpg)
INPUT OUTPUT
Ref. Cliente Compra Primera vez?
País Residencia Envío
Gratis? Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España ? Check with xx
0001253 1 libro y una lavadora Sí España No Agreed with yy
Abc#slsC 1 libro Sí España N/A NOT POSSIBLE
As a marketing director I want to offer free delivery to all national resident custumers who buy items
from our book department and no others for the first time, so that we attract potential new customers.
![Page 36: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/36.jpg)
Feedback Excercise
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INPUT OUTPUT
Ref. Cliente Compra Primera
vez? País Residencia
Envío Gratis?
Comentarios
0001253 1 libro Sí España Sí
0002587 1 libro No España No
0000153 1 libro No Alemania No
0085326 1 libro Sí Alemania No
0000568 1 libro Sí Alemania No
0051535 1 libro Sí España Sí
0001253 3 libros Sí España Sí Agreed with xx
0001253 1 libro y una lavadora
Sí España No Agreed with yy
Abc#slsC 1 libro Sí España N/A NOT POSSIBLE
0001253 1 CD Sí España ??
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El workshop NO ACABA hasta que no
estamos TODOS de acuerdo en que
ENTENDEMOS lo MISMO
![Page 39: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/39.jpg)
Specification Workshop
1. Preparar
2. Explicar
3. Destilar
4. Preguntas abiertas
5. Ejercicio de feedback
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Así de fácil
Así de difícil
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Specification Workshop
1. Centrarse en el qué no el cómo
2. Ejemplos sencillos y fáciles de
entender
3. No intentéis cubrir todos los casos
posibles
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Specification Workshop
OBJETIVO:
Generar Entendimiento Colectivo
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BENEFICIOS (largo plazo)
+ Velocidad
- Defectos
+ US aceptadas
Mejores estimaciones
Specification Workshop
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Information vs Communication:
Giving out vs Getting through
Scope claro
Gaps funcionales
User Stories “Ready, Ready”
invest..
Commitment
Ownership
Foco
Cohesión
Participación Activa
Handovers
Calidad
Confianza
Cambios
Documentación
Marta Rosson Llobet
@martarosson
Diciembre 2016
![Page 45: Information vs communication: giving out vs getting through](https://reader031.vdocuments.site/reader031/viewer/2022022203/587638e01a28ab68098b6707/html5/thumbnails/45.jpg)
Information vs Communication:
Giving out vs Getting through
Marta Rosson Llobet
@martarosson
Diciembre 2016
G R A C I A S
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Si queréis saber más:
‘The Yawning Crevasse of Doom’ by Martin
Fowler y Dan North
Godjko Adzic:
Bridging the Communication Gap
& Specification by Example
Marta Rosson Llobet
@martarosson
Diciembre 2016
Feedback welcome…