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Information Technology for Managers V2A

Assignment A

Answer all questions.1. Discuss the importance of Information as a resource.2. How is MIS used in Personnel Management?3. What is the concept of Enterprise Resource Planning?4. Explain how is organization a system, where inputs are processed to get adesired output.5. What does the term Feasibility mean? What feasibility requirements concernthe System Analyst?6. How do you create an expert system?7. How is the information useful in system analysis? Explain8. Write short notes on any three of the followinga. Primary & Secondary memoryb. Operating Systemc. Networkingd. E Commercee. Internet as a source of business information

Assignment B

Answer all questions.Read the case study given below and answer the questions given at theendCase StudyA waiter takes an order at a table, and then enters it online via one of the sixterminals located in the restaurant dining room. The order is routed to a printer inthe appropriate preparation area: the cold item printer if it is a salad, the hot-itemprinter if it is a hot sandwich or the bar printer if it is a drink. A customer�s mealcheck-listing (bill) the items ordered and the respective prices are automaticallygenerated. This ordering system eliminates the old three-carbon-copy guestcheck system as well as any problems caused by a waiter�s handwriting. Whenthe kitchen runs out of a food item, the cooks send out an �out of stock� message,which will be displayed on the dining room terminals when waiters try to orderthat item. This gives the waiters faster feedback, enabling them to give betterservice to the customers. Other system features aid management in the planningand control of their restaurant business. The system provides up-to-the-minuteinformation on the food items ordered and breaks out percentages showing salesof each item versus total sales. This helps management plan menus according tocustomers� tastes. The system also compares the weekly sales totals versusfood costs, allowing planning for tighter cost controls. In addition, whenever anorder is voided, the reasons for the void are keyed in. This may help later inmanagement decisions, especially if the voids consistently related to food orservice. Acceptance of the system by the users is exceptionally high since thewaiters and waitresses were involved in the selection and design process. Allpotential users were asked to give their impressions and ideas about the varioussystems available before one was chosen.

Questions:a) In the light of the system, describe the decisions to be made in the area ofstrategic planning, managerial control and operational control? What informationwould you require to make such decisions?b) What would make the system a more complete MIS rather than justdoing transaction processing?c) Explain the probable effects that making the system more formal would haveon the customers and the management.

Assignment CAnswer all questions.Tick mark the most appropriate answers:-1. In digital computer, data is represented in �a) Decimal Formb) Binary formc) Octal formd) Hexadecimal form2. Add, subtract, multiple and logic operations are performed by �a) Registersb) Control unitc) ALUd) None of these3. The data processing consists �a) Capturing the input datab) Manipulating the datac) Handling the outputd) All of the above4. A plotter is �a) An impact device to produce good quality graphicsb) An output device to produce drawings and graphicsc) A fast output device using camera lensesd) None of the above5. Which of the following is/are GUI based operating system?a) MS DOSb) UNIXc) Window 3.1d) Windows Vista6. The largest unit of storage is �a) Terabyteb) Petabytec) Exabyted) Zettabyte7. Machine language programs are written using �a) 0�s and 1�sb) Mnemonic codesc) English like wordsd) None of the above8. A file is corrected immediately after the input of a transaction. This is anexample of �a) Sortingb) Batchingc) On line updatingd) Off line updating9. A logic gate is an electronic circuit which �a) Makes logic decisionsb) Allows electron flow only is our directionc) Works on binary algebrad) Alternates between 0 & 1 values

10. An organized collection of logically relate data is known as �a) Datab) Meta datac) Databased) Data versus information11. A JPG is �a) A Jumper Programmed Graphicb) A format for an image filec) A type of hard diskd) A unit of measure for memory12. Another word for �Graphics for a word processor�?a) Peripheralb) Clipartc) Highlightd) Execute13. The name of E-computer programs usually developed by governmentagencies that can be freely copied and used �a) Public domain softwareb) Freewarec) Sharewared) Pirated software14. Some software packages attempt to encode the knowledge and decisionrules of human specialists in order to use them for making their own decisions.This software is referred as �a) Artificial intelligence packagesb) Expert systemsc) Knowledge based systemsd) None of these15. Following is not a responsibility of DBMS software �a) Creating physical and logical designsb) Removing flagged records for deletingc) Creating and maintaining the data dictionaryd) Monitoring performance16. On which of the following sites can you set up your e-mail account �a) www.linux.orgb) www.gre.orgc) www.syvum.orgd) www.gmail.com17. What is a URL?a) A computer software programb) A type of UFOc) The address of a document or �page� on the world wide webd) An acronym for Uniform Resource learning18. What is the difference between Internet and an intranet?a) One is public, the other is privateb) One is safer than the otherc) One can be monitor, the other can�td) None of the above19. Decision making is which activitya) Intuitiveb) Cognitivec) Systematicd) Analytic20. Decision support system are used for �a) Line managersb) Top level managersc) Middle level managersd) System user21. A Management Information System (MIS) is one which �a) Is required by al managers of an organization

b) Processes data to yield information of value in tactical managementc) Provides operational informationd) Allows better management of organization22. A set of programs that handle firms database responsibilities is called �a) DBMS (Database Management System)b) Database processing Systemc) Data Management Systemd) All of the above23. To access information from a database, you need �a) EISb) DBMSc) MISd) None of the above24. Newspaper, magazine, radio, television are example ofa) Storing informationb) Retrieving informationc) Communication informationd) Acquiring information25. The architecture of the MIS plan provides:a) A way to handle the system or subsystem by way of simplification on,coupling and decoupling of subsystems.b) For preparing the schedule of the system in the overall informationrequirementc) An online information on the stocks markets and the accounts balance.d) None of these.26. Management science also known as mathematics.a) Operations researchb) Management accountingc) Exchange commissiond) System theory27. EIS should offer the capability to into the data.a) Drill downb) Drill Upc) Drill diagonald) All of the above28. The business re-engineering requires a major change in thea) Machineb) Mindsetc) Materiald) Infrastructure29. Which of the following system helps you with making a decision about anon structured problem?a) A.I.b) Neutral Networkc) Genetic Algorithmsd) D.S.S.30. Inventory is also referred to asa) Stockb) Warehouse Capacityc) Materiald) Material in hand31. are knowledge based system to which present rules are applied to solve aparticular problem .a) ESb) AIc) KBSd) Base rule32. A system Theory of organization sees the firm as aa) Network of resource flowb) System transforming inputs into output

c) Physical System managed by a manager using a conceptual systemd) All of the above33. decision are those decision for which policy standards or guidelines arealready establisheda) Programmableb) Controlc) Predictive reportsd) Relevant34. Which of the following is not an important principle for evaluating the raw datafor decision makinga) Selectionb) Patternc) Averaged) Over View35. A DBA is aa) A personb) A Computer devicec) A Communication techniqued) All of the above36. A constraint that does not affect the feasible solution region is known asa) Redundant Constraintb) Unbounded solutionc) Slack variabled) Surplus variable37. The product structure file is also called asa) Item master fileb) Bill of materials filec) Operations filed) All of the above38. Computer support to the manager has been ina) Alternative identificationb) Alternative selectionc) Problem identificationd) Alternative evaluation39. A central purpose of most decision support systems isa) To build a model of the decision making problemb) To design a database management systemc) To build an expert systemd) None of the above.40. The four major corporate resources are money, material, information anda) Peopleb) Iconsc) Information Systemd) None of the above

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