information technology branch corporate services department it planning integration project...

Information Technology BranchCorporate Services Department

IT Planning Integration Project

Presented January, 2004

The Project Goals

Information Technology Branch

Understanding our client's needs and priorities

Provide a forum for client departments to discuss their business needs and priorities for the next three years

Strategic direction & strategies

Provide our client departments with strategic direction and strategies for technology which align with their business needs and priorities for the next three years

Early involvement in our client’s initiatives so we can meet their needs more efficiently

Integrated IT Planning Model


1st Quarter 2nd Quarter 3rd Quarter 4th Quarter

IT Forum A

Discovery Phase

Department Business Planning

Department Strategic Directions

IT Forum B

Project Prioritization

IT Forum C

Decision Review and Impact

Assessment

Corporate Business

PlanCorporate

Capital Planning Process

14.0.Execute

Initiatives

Idea

Co

rpo

rate

Dep

art

men

tsIT

Bra

nch

ITStrategic

Plan


Forum “A” - Discovery Phase

Forum “A” – Discovery Phase

A Multi-step Process:

1. One-on-one meetings with the General Managers, CIO and IT Business Partner to explore business vision

2. Business Technology “Theme” workshops• Technology Direction and Trends (Theme Leader)

• City IT Strategy (Theme Leader)

• City Funded and planned projects (Business Owners, All)

• Questions and Discussion (All)

3. Follow-up and review of known business IT initiatives in the LRFP and CPP (Business Partners & Business Owners)

4. Preparation of “Value Assessments” for the Economic Benefits Registry


Themes


Mobility

E-Learning

E-Business

Spatial Data

Collaboration

Planning Radar


Early-Stage Thinking

LRFP-Listed Initiatives

IT Business Council Approved

SMT Approved

(Active Projects)

Corporate Initiatives

Transportation and StreetsCorporate Services

Planning and Development

Com

mun

ity S

ervi

ces

Asset M

gt. & P

ublic Works

Em

erge

ncy

Res

pons

e

HR Upgrade

E-Learning

Smart Cards

Forum “A” – Discovery Phase cont.


The Outcomes:

• Clients have insight and influence over IT strategic direction

• Helps clients to see new opportunities to use/exploit technology

• Holistic view and alignment of COE and IT business priorities

• Identification of technology impacts

• Identification of new technology themes


Forum “B” - Prioritization Phase

Forum “B” – Prioritization Phase

The Process:

• Business Council workshop in June

• Initiatives document in Economic Benefits Registry

• Assess the strategic alignment and risks

• Recommend priorities into CPP Process

The Outcomes:

• COE IT investments prioritized and aligned with key business priorities

• Business priorities supported by IT investments


Forum “C” – Corporate Technology Planning Phase


The Process:

• Align business and IT initiatives with technical vision

• Update corporate technology vision and strategy

• Formal communication of technology plans

The Outcomes:

• IT Initiatives incorporated into the Business Plan with business initiatives

• IT Branch Plan will be aligned with the Business Plan

• Updated corporate technology strategic vision

• Early warning for future technical spending


Next Steps

Actively communicate with departments

Prepare for Forum A Theme Workshops

• Finalize which themes to include in the process

• Confirm theme leaders

• Solicit workshop participation

• Schedule and host workshops

information technology branch corporate services department it planning integration project...

Documents