information society & e-government | 29.11.2004 ... · the electronic file in the austrian...

Fabasoft AG company profile

Information Society & E-Government | 29.11.2004 | University of Vienna

Helmut Fallmann, Mitglied des [email protected]


Overview

Fabasoft AG

Market position

Strategy

Execution of strategy and customers

Summary


Fabasoft Profile

founded 1988

IPO 1999, listed on the Frankfurt stock

exchange (Prime Standard)

191 employees (19.11.2004)

Software Product Company

Specialized in E-Government- and Enterprise Document ManagementSoftware primarily for public authorities and lobby groups


Milestones

The largest project in the company’s history: “ELAK im Bund”2003

Opening of the Fabasoft office in Bern2001

Acquisition of Jenson Ltd., Bristol, Acquisition of CooStart, Acquisition of 2S Smart Solutions

2000

Opening of the Fabasoft office in FrankfurtInitial Public Offer, listed on the Frankfurt stock exchange1999

Opening of the Fabasoft office in Vienna1997

Austrian Ministry of Foreign Affairs as first customer of the new productProduct-launch of Fabasoft Components (first product under our own brand)1996

Research and Development on behalf of one of at that time the biggest US IT-Corporations

1990-1995

Foundation of Fallmann and Bauernfeind GmbHAugust 1988


New Public Management

internal benefit

external benefit

queuing E-Government

elektronicworkflowmanagement

paper-basedfile management


15%32%47%L40%48%52%D 39%52%54%EL

-49%55%CH38%53%56%ISL23%47%58%B39%57%59%I 50%64%64%E51%58%65%P37%54%65%NL50%62%71%UK49%63%73%F 63%66%75%NOR66%76%80%FIN40%56%83%A68%85%86%IRL59%82%86%DK61%87%87%S

Oct.01Oct.02Oct.03Country

Online degree of realization of official services:

Source: Cap Gemini Ernst & Young 2003

E-Government Ranking in Europe

1515Switzerland

1617Germany

114Austria

20022003Ranking


Fabasoft Strategy and Aims

AimsExpanding our European presence ( new EU member countries)Internationalisation of businessImportant market position our category in each of the countries

StrategyFocusCombination of leading technological innovation with profound domain knowledgeEuropean core product with country specific incarnations available on Microsoft and Linux platformsReference Selling & Relationship MarketingStrong financial background providing a basis for long term customer relationships


Fabasoft – Business Operations


Fabasoft – Market PositionGermany

One of the Key Players for Electronic Records Mgmt.DOMEA 1.2 certified

AustriaMarket Leader

SwitzerlandMarket Leader in the field of Records Management for the Federal Government

UKNiche Player: Local Governments

Planning AuthoritiesNational Archives certified

New CEE countries: Partner Based Business


Fabasoft Market Access

Direkt market access based on Key AccountManagement

Cooperation between Key Account Management and Bid Management

Main focus on reference selling

Cooperation in case of major projects

100% subsidiary companies in D, A, CH, UK

Minority participation in accession countries


Citizens and Companies

Public Administration

Fabasoft eGov-Forms

Fabasoft Delivery

Fabasoft eGov-SuiteFabasoft ZS/VPS

E-Government Online-Services

(C2G, B2G, N2G)

Fabasoft Product Portfolio:Comprehensive E-Government

delivery

settli

ng of

issues

processing of

the application

filing of the

application


Product Portfolio [1]

Fabasoft eGov-SuiteStandard for Electronic Records ManagementDocument ManagementWorkflowContent Management

Fabasoft eCRM-SuiteCustomer/Citizen Relationship Managementtarget groups: interest groups

Fabasoft eGov-Suite/WBTE-Learning-solution for Fabasoft productsand online-forms


Product Portfolio [2]Fabasoft eGov-Forms

Forms server and designer

Fabasoft eLEXElectronic support for the legislation process

Fabasoft iArchiveOnline archive with certified SAP R/3 connection

Fabasoft Operations ManagerOperations management support for large and highly available Fabasoft eGov-Suite installations

Fabasoft Delivery/Fabasoft VPSSecure electronic delivery of documents


Professional Services

Project managementIPMA-certified project manager, Fabasoft process model

Solution-ConsultingSupport of organisation, specification, piloting, users

Infrastructure Consulting

TrainingStandard- and individual trainings

Operations Management

SupportHotline, Web-Servicedesk


Fabasoft Customers Public Sector AustriaRepublic of Austria

Project “ELAK im Bund”: all Ministries (12) are provided with Fabasoft software for public records management

Federal StatesViennaLower AustriaUpper AustriaSalzburgStyriaVorarlberg

Cities / CapitalsViennaGrazLinzInnsbruckSalzburg


Fabasoft Customersnon Government Sector Austria

Economic Chamber of Upper Austria

Economic Chamber of Lower Austria

Economic Chamber of Vienna

Agriculture Chamber of Upper Austria

EVN (main energy supplier in Lower Austria)


Fabasoft Customers Public Sector GermanyFederal Ministry of Economics and Labor

Ministry of Environment and Forest (Rhineland-Palatinate)

Ministry of Transport

Government of Baden-Württemberg

Harbour authority Hamburg

TU Munich

City of Bad Homburg

City of Plauen

Municipality Neuenhagen


New: Berlin Public Prosecutor’s Office Project „MODESTA“: modernisation of public prosecutor’s office

DOMEA-concept, document management and electronic archiving

Involved departments:The state and local prosecutor’s office and the attorney general’soffice

Aims:Accelerating processesOptimising the quality of prosecution servicesEnhancing employee satisfactionMore efficient use of scarce resources, including personnel, time and materials

Productive operation: Server side: Linux, Open Office

ca. 1.400 User


Fabasoft Customers Public Sector InternationalUK

The Planning Inspectorate Bristol

SwitzerlandFederal Department of Justice and PoliceFederal Department of Economic AffairsFederal Department of FinanceFederal Banking CommissionAgency for the Environment, Forests and LandscapeBFA/BFF: Federal Office for RefugeesSwiss Pension Fund PUBLICASwiss Agency for development and cooperation


Project ELAK im Bund

The "Electronic File“ (ELAK) is the core piece of the Austrian

e-Government-initiative for the improvement and acceleration

of services in the whole federal administration and

will be deployed in all ministries.


Project ELAK im Bund Contractor and Partner

Prime contractor : ARGE ELAK

Bundesrechenzentrum GmbH

Bundesrechenzentrum IT-Solutions GmbH

Sub-contractor

IBM Österreich Internationale

Büromaschinen Ges.m.b.H.

Fabasoft AT Software GmbH & Co KG


Project ELAK im Bund

The Electronic File in the Austrian Ministries Reference System 1.0

based on Fabasoft eGov-Suite

For each ministrya special departmental configuration based on organisational structures, drafts, reports and

access controls

Advantage configuration allows workflow to be used within the department as well as between different departments


Project “LAKIS”Provincial Government of Lower Austria

Fabasoft delivered Fabasoft eGov-Suite, Fabasoft eGov-Suite/WBT, Fabasoft iArchive

Rollout-Projectsapprox. 5.000 Users

Implementationapprox. 2.000 Users in 50 departments with implementationprojects

OperationFabasoft Professional Services InfrastructureReview Backup, Restore concept, Infrastructure-monitoring


The Market for e-Government - ChallengesStrong seasonality

Long budgeting cycles

Complex decision-making processes

Price-sensitivity, intense price war in the market

Long project cycles

Resistence of the organisations against changes

Consolidation of market

Intensification of competition

High barriers of entry


The Market for e-Government -Opportunities

High barriers of entry

Standard solutions

Localised products

Certified products – reference selling

Long-term customer relations

User Group as partner of innovation

Add on business

New Deployment- and Hosting models


Copyright/DisclaimerFabasoft AG

A - 4020 Linz Copyright (c) Fabasoft AG, 2004

All rights reserved

Fabasoft accepts in this document no explicit or implicit responsibilities.

All hardware and software names used are trade names and/or brand names of the respective manufacturer. Microsoft, Windows and Windows NT are trademarks of the Microsoft Corporation.

This presentation contains forward looking statements, including information using the words “believe”, “assume”, “expect” or formulations with a similar meaning. Such forward-looking

statements comprise known and unknown risks, uncertainties and other factors, that can result in the fact that the real results, development, financial situation or achievements deviate

considerably form those assumed implicitly or explicitly in those statements. These factors among other things include: competition through other companies, effects or risks of new software and

technology, the company’s ongoing capital needs, financing costs, changes in the operating expenses, engaging and keeping of qualified employees, disadvantageous changes in the

applicable fiscal law, riots, cause beyond control, acts of war and other in this presentation named factors. In connection with these uncertainties investors should not rely on those forward-looking

statements. The company does not accept any responsibilities, to comply with those forward-looking statements in the future or to adjust them to future events or developments.

Typing errors and mistakes excepted.

information society & e-government | 29.11.2004 ... · the electronic file in the austrian...

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