individual behavior 2

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    Foundations of Individual Behavior

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    Biographical CharacteristicsBiographical Characteristics

    Personal characteristics such as age, gender,

    and marital status that are objective andeasily obtained from personnel records.

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    Ab ility, Intellect, and IntelligenceAb ility A n individual s capacity to performthe various tasks in a job.

    In tellectual Ab ilityThe capacity to do mental activities.

    Multiple In tellige n cesIntelligence contains four subparts:cognitive, social, emotional, and cultural.

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    N um b er aptitude

    Ver b

    al comprehen

    sion

    P erceptual speed

    In ductive reaso n in g

    Deductive reaso n in g

    Spatial visualizatio n

    Memory

    N um b er aptitude

    Ver b

    al comprehen

    sion

    P erceptual speed

    In ductive reaso n in g

    Deductive reaso n in g

    Spatial visualizatio n

    Memory

    Dimensions of

    Intellectual Ab ility

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    P hysical Ab ilitiesP hysical Ab ilities

    The capacity to do tasksdemanding stamina, dexterity,strength, and similarcharacteristics.

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    What Is Personality?What Is Personality?

    HeredityHeredity

    HeredityHeredity SituationSituation

    SituationSituationEnvironmentEnvironment

    EnvironmentEnvironment

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    Style of Style of Decisio n Maki n gDecisio n Maki n g Judgme n tal (J)Judgme n tal (J)

    P erceptive ( P )P erceptive ( P )

    P refere n ce for P refere n ce for Decisio n Maki n gDecisio n Maki n g

    Thi n kin g (T)Thi n kin g (T)

    Feeli n g (F)Feeli n g (F)

    Type of SocialType of SocialIn teractio nIn teractio n In trovert ( I)In trovert ( I)

    Extrovert (E)Extrovert (E)

    P refere n ce for P refere n ce for Gatheri n g DataGatheri n g Data In tuitive ( N )In tuitive ( N )

    Se n si n g (S)Se n si n g (S)

    MyersMyers- -Briggs Type In dicator Briggs Type In dicator

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    T heT he

    Big FiveBig FiveP ersonalityP ersonalityModelModel

    O pe nn ess to Experie n ceO pe nn ess to Experie n ce

    Extraversio nExtraversio n

    A greea b le n essA greea b le n ess

    Co n scie n tious n essCo n scie n tious n ess

    Emotio n al Sta b ilityEmotio n al Sta b ility

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    The Big Five Personality DimensionsThe Big Five Personality Dimensions

    Ex traversionEx traversion: : Outgoing, talkative, sociable, assertive Agreeableness Agreeableness: : Trusting, good natured, cooperative,soft hearted

    ConscientiousnessConscientiousness: : Dependable, responsible,achievement oriented, persistentE motional stabilityE motional stability :: Rela x ed, secure, unworriedOpenness to e x perience:Openness to e x perience: Intellectual, imaginative,curious, broad minded

    Research findingResearch finding: : Conscientiousness is the best (butnot a strong) predictor of job performance

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    H olland s Personality-Job Fit Theory

    Type P erso n ality O ccupatio n s

    Realistic

    Investigative

    Social

    Conventional

    Enterprising

    Artistic

    Shy, Stable, Practical

    Analytical, Independent

    Sociable, Cooperative

    Practical, Efficient

    Ambitious, Energetic

    Imaginative, Idealistic

    Mechanic, Farmer, Assembly-Line Worker

    Biologist, Economist,

    MathematicianSocial Worker,

    Teacher, Counselor

    Accountant, Manager Bank Teller

    Lawyer, Salesperson

    Painter, Writer,Musician

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    A ttitudes

    Cognitive and affective evaluation thatpredisposes a person to act in a certain way

    A ttitudes determine how people P erceive the work environment Interact with others

    Behave on the job

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    Components of an A ttitude

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    Components of A ttitudes

    Cognitive component includes the b eliefs,opinions, and information the person hasa b out the o b ject of the attitude

    A ffective component is the persons emotionsor feelings a b out the o b ject of the attitude

    Behavioral component of an attitude is thepersons intention to b ehave toward theob ject of the attitude in a certain way

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    High- P erformance Work A ttitudes

    T wo attitudes thatmight relate to highperformance

    Jo b Satisfaction

    OrganizationalCommitment

    Managers of todays knowledge workers often rely onManagers of todays knowledge workers often rely on job satisfaction to keep motivation and enthusiasm for job satisfaction to keep motivation and enthusiasm for the organization highthe organization high

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    High- P erformance Work A ttitudes

    Jo b Satisfaction = positive attitudetoward ones jo b

    Organizational Commitment = loyaltyto and heavy involvement in onesorganization

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    Conflicts A mong A ttitudes

    Cognitive Dissonance = condition in whichtwo attitudes or a b ehavior and an attitudeconflict Leon Festinger 1 9 5 0s P eople want to b ehave in accordance with

    their attitudes

    Usually will take corrective action

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    WE DONT SEE THINGS AS THEY

    ARE, WE SEE THINGS AS WE ARE.

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    P erceptio n

    T he study of perception is concerned with identifying the processthrough which we interpret and organize sensory information to

    produce our conscious experience of o b jects and o b ject relationship.

    P

    erception is the process of receiving information ab

    out and makingsense of the world around us. It involves deciding which informationto notice, how to categorize this information and how to interpret itwithin the framework of existing knowledge.

    Aprocess

    by which individuals organize and interpret their sensoryimpressions in order to give meaning to their environment.

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    T he P erceptual P rocess

    1 .Sensation A n individuals a b ility to

    detect stimuli in the

    immediateenvironment.2 .Selection

    T he process a personuses to eliminate someof the stimuli that haveb een sensed and toretain others for further processing.

    3.Organization T he process of placing

    selected perceptual

    stimuli into aframework for storage.

    4 .T ranslation

    T he stage of theperceptual process atwhich stimuli areinterpreted and givenmeaning.

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    R eceivi n g Stimuli(External & Internal)

    Selecti n g StimuliExternal factors : Nature,

    Location,Size,contrast,Movement,repetition,similarity

    Internal factors : Learning,needs,age,Interest,

    O rga n izi n gFigure Background ,P erceptual Grouping( similarity, proximity,closure, continuity)

    R espo n seCovert: A ttitudes ,

    Motivation,Feeling

    Overt: Behavior

    P erceptual P rocess

    In terpreti n g A ttrib ution ,Stereotyping,

    Halo Effect, P rojection

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    Factors i n flue n ci n g perceptio n

    A num b er of factors operate to shape and sometimes

    distort perception. T hese factors can reside in the

    perceiver , in the o b ject or target b eing perceived or in

    the context of the situation in which the perception is

    made.

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    Factors i n flue n ci n g P erceptio n

    Factors i n the perceiver A ttitudesMotivesInterestsExperienceExpectations

    P erceptio n

    Factors i n the TargetNoveltyMotionSoundsSizeBackgroundP roximitySimilarity

    Factors i n the situatio nT imeWork SettingSocial Setting

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    P erceptual organization

    It is the process b y which we group outside stimuli into recogniza b leand identifia b le patterns and whole o b jects.

    Certain factors are considered to b e important contri b utors onassem b ling, organizing and categorizing information in the humanb rain. T hese are

    - Figure ground- P erceptual grouping

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    Figure-Ground Illustration

    Field-ground differentiation T he tendency to distinguish

    and focus on a stimulus thatis classified as figure asopposed to b ackground.

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    P ER CEP T U A L G ROU P ING

    Our tendency to group several individual stimuli into ameaningful and recogniza b le pattern.

    It is very b asic in nature and largely it seems to b e

    inb orn.

    Some factors underlying grouping are-continuity

    -closure-proximity-similarity

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    Types of Values

    Termi n alTermi n alValuesValues

    In strume n talIn strume n talValuesValues

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    Values A cross CulturesValues A cross Cultures

    P ower Distance

    Individualism or Collectivism

    Quantity or Quality of Life

    Uncertainty A voidance

    Long- T erm or Short- T erm