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Company Confidential Registration Management Committee (RMC) Independent Oversight Assessments 1 Other Party (OP) Assessor Workshop Palm Beach Gardens, Florida January 16, 2014 John Horan Honeywell Aerospace January 16, 2014

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Independent Oversight Assessments. John Horan Honeywell Aerospace January 16, 2014. Other Party (OP) Assessor Workshop Palm Beach Gardens, Florida January 16, 2014. Who is the IAQG?. Who is the IAQG?. - PowerPoint PPT Presentation

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Page 1: Independent Oversight Assessments

Company Confidential

Registration Management Committee (RMC)

Independent Oversight Assessments

1

Other Party (OP) Assessor WorkshopPalm Beach Gardens, Florida

January 16, 2014

John HoranHoneywell Aerospace

January 16, 2014

Page 2: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

Who is the IAQG?

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Page 3: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

Who is the IAQG?To the companies supplying the Aviation, Space and Defense industry and the Certification Body Auditors and Support Staffs……

….. it’s us.We are the faces that the Aviation, Space and Defense supply base associates with the IAQG/AAQG/RMC… Our behaviors, attitudes and attention to detail are a reflection of the industry.

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Page 4: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

• “Avoid them……..?”– Too much work, unsure of the process, etc.

• Embrace them…….!– The oversight process was designed to be more

than the Accreditation Board oversight.– Member companies have a responsibility in the

oversight process.

4

Independent OP Assessments…

Which one best shows your preference?

Page 5: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Levels and Types of Oversight…Oversight of SMS

Conducted by the IAQG

OPMT

Oversight of

CBMC’sConducted by the SMS

Oversight of AB’s Office Assessment

s

Witness

Assessments

Oversight of CB’sOffice Assessment

Witness

Assessment

Oversight of AAB’sOffice Assessmen

t

Oversight of TPAB’sOffice Assessmen

t

Page 6: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

Oversight of SMS

Conducted by the IAQG

OPMT

Oversight of

CBMC’sConducted by the SMS

Oversight of AB’s Office Assessment

s

Witness

Assessments

Oversight of CB’sOffice Assessment

Witness

Assessment

Oversight of AAB’sOffice Assessmen

t

Oversight of TPAB’sOffice Assessmen

t

6

Levels and Types of Oversight…

Our focus in this presentation…

Page 7: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Focusing on Oversight of CB’s…

Oversight of CB’s

Office Assessment

Witness Assessment

• Each member company is required to complete 4 oversight assessments/activities per year.

• All assessment activities shall be planned and scheduled with all affected parties, prior to conduct.

• Whenever possible, OP assessors shall team with ABs to conduct joint team assessments.

• IAQG member companies may conduct additional oversight, above the minimum 9104-2 requirements and outside the SMS shared oversight schedule.

Page 8: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Focusing on Oversight of CB’s…

Oversight of CB’s

Office Assessment

Witness Assessment

• Each member company is required to complete 4 oversight assessments/activities per year.

• All assessment activities shall be planned and scheduled with all affected parties, prior to conduct.

• Whenever possible, OP assessors shall team with ABs to conduct joint team assessments.

• IAQG member companies may conduct additional oversight, above the minimum 9104-2 requirements and outside the SMS shared oversight schedule.

Sometimes, circumstances don’t allow this to happen or an IAQG

Member company may choose to Conduct a Independent IAQG

Member Oversight assessment

Page 9: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

• AS9104-2 Defines the Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs

• Includes the various check sheets, declaration forms, records and reports in Appendix A through K. – Replaced by Forms A – N, effective 2013

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Conducting Independent Office or Witness Assessments…

Anyone doing oversight assessments needs to have the Form A on file.  Please check the listings for your company and if you are adding any new assessors for 2014 please get the new forms submitted.

Page 10: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

IAQG Forms Management

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IAQG Forms Management Page - AS9104-002

Page 11: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Office Assessment…

Standard Work (Job Aid) for planning and completion of Independent Assessments are available upon request.

Page 12: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Office Assessment…

Page 13: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Office Assessment…

Page 14: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

Changes Coming….

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Coming with new revision of AS9104/2, para. 7.15.2 b): For shared or supplemental oversight assessments,

any open nonconformity shall be elevated to the appropriate entity (i.e. AB, CBMC, SMS) for initiation of

the suspension process, as defined by the 9104-001 standard.

Page 15: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Office Assessment…

Steps 4-8 are the same for OFFICE or

WITNESS assessments

Page 16: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Key Points…Office Assessments• CB office assessments

shall include a review of CB activity to ensure conformance with the requirements of 9104 and applicable industry standards.

• The assessment shall include a review of the latest CB oversight office assessment reports, including actions taken.

• OP assessors are

responsible to ensure they have been approved by their respective IAQG member company and submit a completed declaration form to the SMS, prior to conducting an assessment.

• OP assessors are expected to declare any potential conflict of interest prior to acceptance of an oversight assignment.

Page 17: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Witness Assessment

Page 18: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Witness Assessment

Page 19: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Witness Assessment

Page 20: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Independent CB Witness Assessment

Steps 4-8 are the same for OFFICE or

WITNESS assessments

Page 21: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Key Points…Witness Assessments• The objective of any AB/CB

witness assessment is to assess:– Team competence.– Conformity to established

requirements.– The effectiveness of the

assessment program.– Conformity of the

assessment team with the AB/CB procedures and processes.

• The OP assessor shall not

influence the AB or CB audit team, during the audit conduct portion of the witness assessment.– Not auditing the client,

we’re assessing the audit team.

– Do not interject into the audit.

– All feedback to the audit team is conducted after the audit closing meeting and always in private (away from the client)

Page 22: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

Independent Assessments

• Embrace the process.• Understand that our actions impact the

credibility of the process.• Be professional, friendly and courteous.• Understand the various standards and

requirements.• Coordinate all logistics with ANAB or the CB

as appropriate.• Understand your roles and responsibilities

in Office vs. Witness Assessments.• Complete and submit all required forms and

submit in a timely manner.• Manage any resulting Corrective Actions as

appropriate.• Be an ambassador for the IAQG/AAQG/RMC.

Remember, we are the faces/perception of the IAQG that the CB and/or clients see.

• Don’t avoid the process.• Don’t allow poor communication with

ANAB or the CB impact the oversight process.

• Don’t guess, resources are available if you need to “phone a friend”

• Don’t interfere, or otherwise influence, witness audits between the CB and their client.

• Don’t delay in completing and submitting required forms.

• Don’t forget the roles and responsibilities that we have to provide oversight to this process.

• Don’t disengage. Remember, we are the faces/perception of the IAQG that the CB and/or clients see.

Independent Assessments

Page 23: Independent Oversight Assessments

Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Palm Beach Gardens, FloridaJanuary 16, 2014

Registration Management Committee (RMC)

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Honeywell Aerospace33 years Metallurgical and Quality experience in Primary Metals (3 years), Automotive (22 years) and Aerospace (8 years) industries.Currently responsibilities:• Process Improvement Leader for Audit processes within

Honeywell Aerospace.• Authenticated AEA through RAB/QSA• AATT Certified Trainer• OP Assessor representing Honeywell AerospacePrevious Experience:• Process Improvement Leader for Honeywell Aerospace

Aftermarket Services• Worldwide Quality Leader 19 site Automotive Engine

Components designer and manufacturer.