improving client outcomes and gaining organisational ...€¦ · illuminance solutions –nilesh...

18
1 Improving Client Outcomes and Gaining Organisational Efficiencies through Technology Commercial in Confidence 22 nd November 2017 Illuminance Solutions Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017

Upload: others

Post on 07-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

1

Improving Cl ient Outcomes and Gaining Organisational Eff icienciesthrough Technology

Commercial in Confidence22nd November 2017

Illuminance Solutions – Nilesh Makwana, Vincent LamInformation Technology in Aged Care 2017

Page 2: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

2

Overview

• Client Satisfactions

• Organisation Sustainability

• Streamline Rostering and Scheduling

• Improve Client Outcome

Page 3: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

3

Improved Client Outcome

Page 4: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

4

Organisation Efficiency

Page 5: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

5

Conflict

Page 6: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

6

What technology can do

Page 7: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

7

Page 8: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

8

Place MSWA video here

Page 9: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

9

Consumer directed care (CDC) & Technology with Empathy

Page 10: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

10

Innovation Framework

Page 11: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

11

What the future could beClient Satisfaction

Page 12: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

12

Organisation Sustainability

Page 13: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

13

Scheduling and Rostering

Page 14: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

14

Improved Client Outcome

Page 15: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

15

In the Near Future

Page 16: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

16

Consumer directed care (CDC) & Technology with Empathy

Page 17: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

17

Achievements & Recognitions

Page 18: Improving Client Outcomes and Gaining Organisational ...€¦ · Illuminance Solutions –Nilesh Makwana, Vincent Lam Information Technology in Aged Care 2017. 2 Overview • Client

18

Contact

Vincent LamPrincipal [email protected] 351 554

Nilesh MakwanaChief Executive [email protected] 317 830