important task performed by the transport...

CHAPTER NO.-1

The particular of the organization, function and duties The particulars of organization - TRANSPORT DEPARTMENT According to Rules of Executive Business the main functions and duties of the Transport Department are as follows:- - Control of Motor Transport - Taxation on Motor Vehicles - Shipping and navigation on inland waterways declared by parliament by law as National Waterways as regards mechanically propelled vessels. - Ferries - Railways and minor railways - Control of Bihar State Road Transport Corporation - Control of all officers serving with Transport Department.

Important task performed by the Transport Department 1- Registration of Motor Vehicles:- In order to have proper control over the motor vehicles. every motor vehicle is registered by the District Transport Officer (DTO) of each district under Transport Department for the purpose of identification of each vehicle and its owner . 2- Fitness Certificate of the vehicle : - At the time of registration of vehicle, its fitness to ply on public road is examined by the Motor Vehicles Inspector (MVI) or at any testing station authorised by the State Government. Besides this, fitness of passenger/ goods carrier vehicles is tested periodically as prescribed in the Motor Vehicles Act, 1988 in order to ensure their capacity of safe movement. In case of any accident, the vehicle involved is specially tested by the MVI. 3- Collection of Motor Vehicles Tax and Fees At each district level, motor vehicles tax and fees is collected by the DTO. One time tax is paid for personalised vehicles whereas taxes from transport vehicles including goods carrier is collected quarterly, half yearly and yearly. 4- Grant and Renewal of Permit : For the purpose of general control on movement of road traffic and to cater to the socio-economic need of people the passenger/ goods carrier vehicles are granted permit and the permits are renewed by the State Transport Authority on state level and various Regional Transport authorities constituted in each division of the State.

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5- Grant and renewal of Motor Vehicle Driving Licence Road Transport has positive and effective role to play in the socio-economic need of people. For its proper development fit and efficient drivers are needed. In accordance with the provisions of the Motor Vehicles Act and rules made thereunder the DTO grants Learners Licence and after examining grants Driving Licence or renew the same, when required. 6- Conductor's Licence Keeping in view the importance of proper plying passengers vehicles and for convenience of the passengers conductor's licence is granted to the fit, capable and expert candidate by the DTO. 7- To provide cheap road transport facilities For providing cheap road transport facilities to passengers specially in the remote and rural areas and connecting district headquarters with State capital and other big towns/ cities, the Bihar State Road Transport Corporation has been established. 8- Road Safety Transport Department takes measures to educate the general people and inculcates awareness of road safety and traffic rules. The NGO's working in this field are encouraged. In case of road accidents the transport department helps the local authorities in rescue and trauma management. 9- Pollution Control For maintaining purity and balance of the environment Pollution under control certificate is issued after proper testing of the motor vehicles by the Pollution Testing Centres authorised by the Transport Department. 10- Providing vehicles during elections Under the Representation of People Act for proper conduct of elections, the motor vehicles are seized and provided to the authorities on payment of adequate compensation.

I:\suchna-manual of transport yr 2008.doc

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FUNCTIONS :- The main function of the Transport Department is to enforce the provision of the following Acts, Rules and Directives dealing with Motor Transport. 1- Central Motor Vehicles Acts, 1988 2- Central Motor Vehicles Rules, 1989 3- Bihar Motor Vehicles Rules, 1992 4- Bihar Motor Vehicles Taxation Act, 1994 5- Bihar Motor Vehicles Taxation Rules, 1994 6- Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005

7- Organizational Structure:-

¼A) Headquarters Name of the post Sanctioned post Vacant post

1- Secretary Transport (IAS) 1 - 2- Additional/Joint Secretary 1 - 3- Deputy Secretary 1 - 4- Under Secretary 1 - 5- Section Officers 5 -

Bihar State Road Transport Corporation 1- Administrator, (IAS) 1 Secretary Transport is

holding additional charge

Organizational Structure of office of the State Transport Commissioner (Head of the Department)

1- State Transport Commissioner (IAS) 1 Secretary Transport is holding additional charge

2- Joint Transport Commissioner 2 - 3- Deputy Transport Commissioner 1 1 4- Chief Account Officer 1 1 5- Assistant Transport Commissioner (Technical)

1 1

Chairman, Bihar Transport Appellate Tribunal (Judicial Service)

1- Chairman, Bihar Transport Appellate Tribunal (Judicial Service)

1 -

Directorates of Inland Water Transport

1- Deputy Director 1 On deputation 2- Special Officer 1 1 3- Assistant River Supervisor 1 1 4- Junior River Supervisor 1 &


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(B) Field Organization

Name of the post Sanctioned post

Vacant post

Posted

1- Deputy Transport Commissioner-cum-Secretary, Regional Transport Authority ( Division Level)

9 2 7

2- District Transport Officer (District Level)

37 20 17

3- Additional District Transport Officer (District Level)

14 14 0

4- Taxation Officer (Check-Pst)

6 6 0

5- Motor Vehicles Inspector (District Level) 67 59 7 Regular 10 Deputationist

(C) Enforcement Wing ( Centralized at the Headquarters)

1- Enforcement Officer

10 6 4

2- Enforcement Inspector

25 25 &

3- Enforcement Sub-Inspector 69 48

11 Departmental 12 Police SI

4- Plying Squad Constable 55 43 12

Offices of the Transport Department Head Office - Transport Department, Vishweshwaraiya Bhawan, Bailey Road, Patna-15

Phone No.- 0612-2232449, Fax No.- 0612-2233212

Regional Office of Transport Department Sl.No.

Regional Offices of Transport Department District of Jurisdiction

1 South Bihar Regional Transport Authority, Patna, Commissionary Building, Near Goal Ghar, Patna. Phone :-

Patna, Ara (Bhojpur), Nalanda, Rohtas (Sasaram), Buxar, Kaimur

2 Regional Transport Authority, Maghadh Pramandal, Gaya Phone :-

Gaya, Aurangabad, Jehanabad, Nawada, Arawal

3 East Bihar Regional Transport Authority, Bhagalpur Phone:-

Bhagalpur, Banka

4 Regional Transport Authority, Munger Phone :-

Munger, Begusarai, Khagaria, Jamui, Lakhisarai, Shekhpura


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5 Regional Transport Authority, Saharsa, Koshi Pramandal, Saharsa Phone :-

Saharsa, Madhepura, Supaul

6 Regional Transport Authority, Purnea Phone

Purnea, Katihar, Araria, Kishanganj

7 Regional Transport Authority, Darbhanga Phone :-

Darbhanga, Madhubani, Samastipur

8 Regional Transport Authority, Muzaffarpur, Tirhut Pramandal, Muzaffarpur Phone :-

Muzaffarpur, West Chaparan (Bettiah), East Champaran(Motihari) Sitamarhi, Sheohar, Vaishali(Hajipur)

9 Regional Transport Authority, Chapra, Saran Pramandal, Chapra, Phone:-

Saran (Chapra), Siwan, Gopalganj

District Level Offices of Transport Department Sl. No.

District Transport Office District Level

1 Patna District Level 2 Gaya District Level 3 Bhojpur District Level 4 Chapra District Level 5 Motihari District Level 6 Muzaffarpur District Level 7 Darbhanga District Level 8 Munger District Level 9 Begusarai District Level 10 Bhagalpur District Level 11 Purnea District Level 12 Saharsa District Level 13 Nalanda District Level 14 Bettiah District Level 15 Rohtas District Level 16 Jehanabad District Level 17 Aurangabad District Level 18 Nawadah District Level 19 Gopalganj District Level 20 Siwan District Level 21 Sitamarhi District Level 22 Vaishali District Level 23 Madhubani District Level



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24 Samastipur District Level 25 Khagaria District Level 26 Kishannganj District Level 27 Araria District Level 28 Katihar District Level 29 Madhepura District Level 30 Buxar District Level 31 Bhabhua District Level 32 Jamui District Level 33 Supaul District Level 34 Banka District Level 35 Shekhpura District Level 36 Lakhisarai District Level 37 Sheohar District Level 38 Arawal District Level

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CITIZEN'S CHARTER

Mission : The main mission of the Transport Department, Bihar Government is to ensure the strict compliance of the Motor Vehicles Act, 1988 by the latest modern technology for promoting the transportation facilities in 21st century to meet with the expectations of the citizens and thus to remain dedicated day and night, to the services of the citizens and to make the public services more and more progressive and environmental friendly and keeping in view the protection of the environment. Objectives : In order to achieve the objectives, the transport department is determined to make available transparent and sensitive administrative services with public cooperation in connection with the works/ jobs like registration of vehicles, tax collection, pollution control and issuance of drivers/ conductor's licences, safe movement of the vehicles and measures of checking accidents etc. and for this the department and its each officer/ officials shall perform the following tasks/ duties :- 1. Every application must be expeditiously dealt with and executed within the

stipulated time-limit and during the process every citizen/ applicant shall be dealt friendly.

2. In all circumstances sincerity and dedication to worked shall be maintained. 3. Every applicant/ citizen shall be treated equal/alike and thee must be transparency

in working patterns. 4. To render better/improved services all suggestions from the citizen be welcomed

and forwarded to the higher authorities for making necessary decisions. 5. The applicant must be informed with the reasons for rejection/non-acceptance of

his/her application. 6. Shall display information regarding the prescribed fees and details of

officers/officials holding different duties/jobs at an appropriate/ proper place in the office premises.

7. Shall remain vigilant all the time about pollution control. 8. Shall acknowledge the receipt of all letters/ documents. 9. Shall communicate to the applicant any discrepancy/ deficiency by mentioning date

and time. 10. The complaint regarding the subordinate staff should be investigated within 15

days and the complainant be informed accordingly. 11. A complaint book be maintained in the office and four copies of every complaint

will be prepared. One copy be pasted in the complaint book, second copy to be sent to the controlling authority of the officer against whom complaint is made; third copy will be sent to the state transport headquarters for the needful and the fourth copy will be made available to the complainant. The head of every office will


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inspect this complaint book every week and ensure necessary action and shall also make arrangements to make the copy available on demand without hesitation and ifs and buts.

Transport Department seeking the public cooperation and to make it public

oriented expects the necessary held/feedback from the general public to ensure better tax collection, improved road safety measures, to set strict standards for driving test, to restrain fatigued driver to encourage driving and to develop a sensitive public complaint redressal system. The department is determined to make its services more public oriented and people friendly.

Introduction : The details of the brief information regarding some important functions

executed by the transport department are as follows: - 1. Registration of Motor Vehicles :- In order to have proper control over the motor vehicles, every motor vehicle is registered by the district transport officer of each district under transport deptt. for the purpose of identifications of each vehicle & its owner & for tax collection. 2. Fitness Certificate of the Vehicles :- At the time of registration of the vehicle, its fitness is examined by the M.V.I. or at any testing station authorized by Govt. besides this, passengers vehicles/carrier vehicle fitness is tested in the prescribed period by M.V.I. under the provision of the motor vehicles act in order to ensure their capacity of safe movement. Specially in case of accident each vehicle is tested personally by M.V.I. 3. Collection of Motor Vehicles Tax :- At district level motor vehicle registration fees and road taxes are collected by the DTO. One time tax is paid for the private & personalized vehicles where as commercial taxes are paid quarterly, half yearly and yearly for the commercial vehicles. Road tax is the main resource of revenue for the development expenses of the State. 4. Grant And Renewal Of Permit For Passengers/ Carrier Vehicles :- For the purpose of general traffic regulation utility and have proper control of movement of the passenger/carrier vehicle; their permits are granted and renewed by the regional transport authority at the divisional level and by the State Transport Authority at the State level. 5. Grant And Renewal Of Motor Vehicle Driving Licences ;- Transport Department has positive and effective roll in the state economy. For its proper development, fit and expert drivers are needed. For this purpose in each District Transport Office of the Transport Department in accordance with the provisions of the motor vehicle acts/rules, driving licences are granted to the fit and expert drivers and their licences are renewed in the due time after testing.


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6. Conductor's Licences :- Keeping in view of the importance of the passengers transportation and for proper plying of passengers vehicles, conductor licences are granted to the fit, capable and expert candidates by the Transport Department. 7. Publicity And Advertising For Road Safety :- With the help of Govt. of India, the Transport Department takes measures to educate the general people and to inculcate awareness among them regarding the road safety. 8. To Provide Cheap Traffic Facilities :- For providing cheap passengers traffic facilities to remote rural areas as well as in the big towns/cities, Bihar State Transport Corporation has been established at the state level. Facility of passenger vehicles movement and bus fares are being controlled by transport corporation. 9. Motor Vehicles Pollution Control :- For maintaining the purity and balancing of the environment; Pollution control certificate are issued after proper testing of the vehicles with the cooperation of the Bihar State Pollution Control Board. Pollution is mostly caused by the movement of auto rickshaws and commercial vehicles, hence the Enforcement Wing of the Transport Department is directed to identify such vehicles and to take necessary action accordingly. Transport Department is taking necessary stapes for preparing rules and regulations regarding pollution control. 10. Taking over the vehicles at the time of elections, Natural Calamities, And

other Emergencies : Under Public representative Act, at the of elections, flood, drought, etc Natural Calamities in order to provide proper assistance to the general Public regarding security of their lives and properties the local administration can take over the vehicles for transport purpose for which proper compensation are provided. In this work Transport Department Renders proper assistance and cooperation to the local authorities. Requests : In view of the public service and to ensure the availability of the necessary financial resources the Transport Department Requests the vehicle owners not only to ensure timely up to date payment of taxes of their vehicles but they should also inspire other vehicle owners and general public for the same and thus to cooperate to promote the social & harmonic environment. Expectations : For the purpose of making new records of Public Service, Transport Department also solicits public cooperation on the following points.


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A) Application Form should be submitted b the applicants by filling all the appropriate columns.

B) Application Form should be submitted by the applicant with all the required

documents and requisite fees. C) Application Form should be submitted personally to the authorized & required

documents and requisite fees. D) Help from Middlemen and brokers should not be taken at all. E) No gift or any type of fee should be offered to any officers or employee. F) When needed, Please contact the higher authorities. G) Avoid unnecessary interference in the Government official working. H) Always strictly follow the transport and traffic rules - Road safety is the life safety. I) Don't drive your vehicle without the following documents and also instruct the

others for the same.

a. Driving Licence b. Registration of Vehicle c. Insurance Papers. d. Fitness certificate e. Upto-date tax token.

Information :- For proper office work, the standard of disposal, prescribed time (period) requisite fee and rate of taxes etc are given in the attached appendix. In feature any change in the rules and regulations etc will be informed time to time. Invitation :- Any suggestion and complains from the citizens are invited to the under signed.

DEPARTMENTAL ADVISORY COMMITTEE

The members of the Departmental Advisory Committee are as follows:- 1.Shri Saligram Yadav, M.L.A. 2.Shri Sanjeev Kumar Jha, M.L.A 3.Shri Anant Kumar Satyarthi, M.L.A. 4.Shri Narendra Kumar Panday, M.L.A. 5.Shri Manik Chandra Roy, M.L.A.


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6.Shri Dinesh Prasad Singh, M.L.C. 7.Shri Ramadhar Singh, M.L.C. 8.Shri Ganesh Bharti, M.L.C.

PUBLIC GRIEVANCE CELL At the headquarters of the Transport Department a Public Grievance Cell has been constituted. The Secretary, Transport and State Transport Commissioner personally meet people with grievance between 4.00PM to 5.00 PM on every Friday. All the Regional/field officers have been directed to replicate this system in respective offices and to maintain a Public Grievance Register

Financial power delegated to various officers

All the financial power of the Department is vested in State Transport Commissioner, Bihar, Patna. However, Drawing and Disbursing power is delegated to the following officers:- 1- Deputy Secretary, to the Govt., Transport Department 2- Deputy Director, Inland Water Transport 3- All Regional Transport Officers. 4- All District Transport Officers


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CHAPTER NO.-2 The power and duties of officers and employees of Transport Department Sr.No.

Function / Activity Units to be covered

Financial Targets in Rs.

Remark

1 The State Transport Commissioner (a) He will be head of the Motor Vehicles

Department and will deal with all matters of policy and correspond with the State Govt. and other. Heads of Departments. He will also be the Chief Executive Officer of the State Transport Authority.

State Level

(b) He will do correspondence with the Central Govt. and other State Government subject to the general direction of the State Govt.

(c) He will have General control over Superintendents of Police regarding control of traffic.

(d) He will have General control over Regional Transport Officers, District Transport Officers, Motor Vehicles Inspectors and Enforcement Officers.

(e) he will have General control over construction, equipment and maintenance of Motor Vehicles in accordance with the provisions of the Act and the rules.

(f) He will ensure Co-ordination of motor transport with other modes of transport.

(g) he will implement of Government's policy in respect of motor transport.

2 Additional/ Joint/ Deputy State Transport Commissioner-

State Level

(a) Functions of Secretary, State Transport Authority under Chapter IV of these rules.

(b) Such functions of the State Transport Commissioner as may be delegated by general or special order of the State Transport Commissioner.

3 Assistant State Transport Commissioner (Technical) and State Inspector of Vehicles-

State Level

(a) Dealing with and advice on all technical matters relating to motor vehicles.

(b) Dealing with reports of the Inspectors of Motor Vehicles on vehicles, inspection etc.


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(c) Deleting with matters relating to vehicles belonging to the Transport Department.

(d) Functions as inspector of Motor Vehicles under rules, 51, 52 and 54.

4 Regional Transport Officers- Division Level

(a) Function of Secretaries of the Regional Transport Authorities under Chapter IV of these rules.

(b) Implementation of Government's policy in respect of Motor Transport.

(c) Any other function which may be assigned by the State Transport Commissioner and / or State Government.

5 District/ Additional Distt. Transport Officer- District Level

(a) To work as Licensing authority under Chapter 11 and 111 of the rules to work Chapter IV of the rule.

(b) Implementation of Government policy relating to Motor Vehicles Transport.

(c) General Control of Motor Vehicles Inspector/ Enforcement inspector/ Enforcement Sub-Inspector in discharge of their function in the respective districts.

6 Motor Vehicles Inspector- District Level

(a) Duties prescribed in rule 250. (b) To assist the Regional Transport Officers/

Distt. Transport Officer/ Additional Distt. Transport Officer in all technical matters relating to road transport.

7 Enforcement Officer- District Level

(a) General Control over mobile squad Inspectors and their constables in discharge of their functions.

(b) Correspondence with District Magistrates, Superintendents of Police, Regional Transport Officers, etc. on all matters relating to Mobile squads.

(c) Details of periodical report (including four diaries, tour programmes, petrol and repair bills) of the Enforcement Inspector/ Enforcement Sub-Inspectors and submission of statistical information to the State Transport Commissioner.

(d) Dealing with accounts of the Mobile Squad Branch.


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(e) Liaison with District Police and other Government Department.

(f) Inspection of the Mobile Squads. (g) Any other duties that may be assigned by

the State Transport Commissioner.

8 Enforcement Inspector/ Enforcement Sub-Inspector-

District Level

(a) General enforcement of the Act and these rules.

(b) Checking of (i) private carrier in respect of the goods they are allowed to carry (ii) public carriers in respect of their area of operation and (iii) all Transport vehicles including stage carriages, contract carriages and carriages in respect of contravention of the rules and violation of condition of permits.

(c) Detection of abuses in respect of the Motor Spirit Rationing Order, 1941.

(d) Assisting the public with courtesy instruction.

(e) Any other function that may be assigned by the State Transport Commissioner by general or special order.

9 Mobile squad Constables - District Level

(a) Driving the vehicle of the squad. (b) Any other duties that may be assigned by

the State Transport Commissioner, the Additional/ Joint Deputy/ State Transport Commissioner and the Regional Transport Officer shall exercise the powers, under Section 133, 158 and 206 of the Act, of Police Officer not below the rank of Sergeant or Sub-Inspector of Police authorised or empowered in that behalf;

Provided that the State Transport Commissioner the Addl. Joint/ Deputy Transport Commissioner shall exercise such powers throughout the State and the Regional Transport Officers shall exercise the powers within their respective jurisdictions.

10 The Enforcement Officer and the Mobile squad Inspectors shall exercise, within their jurisdiction to be determined by the State Transport Commissioner from time to time, all the powers under Act or the rules, of a Policy Officer not below the rank of Sergeant or Sub-Inspector of Police authorised or Sub-



15

Inspector of Police authorised or empowered in that behalf.

11 Mobile squad constables shall exercise the powers of a Police Officer under clause (a) of sub-section (1) of Section 132 of the Act. The Enforcement Inspector/ Enforcement Sub-Inspector and Mobile Squad Constables shall water the uniform prescribed in the Sixth Schedule to these rues.

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District Level Offices of Transport Department Sl. No.

District Transport Office District Level

1 Patna District Level 2 Gaya District Level 3 Bhojpur District Level 4 Chapra District Level 5 Motihari District Level 6 Muzaffarpur District Level 7 Darbhanga District Level 8 Munger District Level 9 Begusarai District Level 10 Bhagalpur District Level 11 Purnea District Level 12 Saharsa District Level 13 Nalanda District Level 14 Bettiah District Level 15 Rohtas District Level 16 Jehanabad District Level 17 Aurangabad District Level 18 Nawadah District Level 19 Gopalganj District Level 20 Siwan District Level 21 Sitamarhi District Level 22 Vaishali District Level 23 Madhubani District Level 24 Samastipur District Level 25 Khagaria District Level 26 Kishannganj District Level 27 Araria District Level 28 Katihar District Level 29 Madhepura District Level 30 Buxar District Level 31 Bhabhua District Level 32 Jamui District Level 33 Supaul District Level 34 Banka District Level 35 Shekhpura District Level 36 Lakhisarai District Level 37 Sheohar District Level 38 Arawal District Level



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Financial power delegated to various officers

All the financial power of the Department is vested in State Transport Commissioner, Bihar, Patna. However, Drawing and Disbursing power is delegated to the following officers:- 1- Deputy Secretary, to the Govt., Transport Department 2- Deputy Director, Inland Water Transport 3- All Regional Transport Officers. 4- All District Transport Officers 5- All Motor Vehicles Inspectors. Procedures followed in decision making In decision making procedures prescribed in the following Acts, Rules and instructions are followed:-

1. The Secretariat Instruction; 2. The Rules of Executive Business; 3. Relevant Acts and Rules; 4. Executive Instructions issued from time to time.

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CHAPTER NO.-3 The procedure followed in the decision making process including channels of supervision and accountability. In decision making procedures prescribed in the following Acts, Rules and instructions are followed:-

5. The Secretariat Instruction; 6. The Rules of Executive Business; 7. Relevant Acts and Rules; 8. Executive Instructions issued from time to time.


19

CHAPTER NO.-4 The norms set by Transport Department for the discharge as its functions The Transport Department is discharging its functions on the basis of the provisions set in the following Acts / Rules 1- Central Motor Vehicles Acts, 1988 2- Central Motor Vehicles Rules, 1989 3- Bihar Motor Vehicles Rules, 1992 4- Bihar Motor Vehicles Taxation Acts, 1994 5- Bihar Motor Vehicles Taxation Rules, 1994 6- Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005 Service matters of the officers and employees of the Department is discharged in the basis of the norms and Service Rules framed by the State Government.


20

CHAPTER NO-5 The rules, regulation, manuals and records held by the Transport Department or under its control or used by its employee for the discharging its functions. The Department is enforcing the provisions of the following acts/ rules and directives issued by the Central and State Government from time to time. 1- Central Motor Vehicles Acts, 1988 2- Central Motor Vehicles Rules, 1989 3- Bihar Motor Vehicles Rules, 1992 4- Bihar Motor Vehicles Taxation Acts, 1994 5- Bihar Motor Vehicles Taxation Rules, 1994 6- Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005 The copies of the documents related to the above laws shall be available in the Department which may be made available in the Department in the office hours.


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CHAPTER NO.-6 A statement of the categories of documents that are held by the Transport Department or under its control of. Sr. No.

Category of Documents

Name of the Documents & its type

Procedure for obtaining documents

Under the control and in possession of the following person

1 Act Central Motor Vehicles Acts, 1988

Priced publication

Open market

2 Rule Central Motor Vehicles Rules, 1989

Priced publication

Open market

3 Rule Bihar Motor Vehicles Rules, 1992

Priced publication

Open market

4 Act Bihar Motor Vehicles Taxation Acts, 1994

Priced publication

Open market

5 Rule Bihar Motor 2Vehicles Taxation Rules, 1994

Priced publication

Open market

6 Circulars and directives

Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005

By filing application

State Transport Commissioner


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CHAPTER NO. -7 The particulars of any arrangement that exists for consultation with of representation by the Members of the Public in relation to the formulation of the Transport Departments Policy or Administration thereof. Transport Department Advisory Committee headed by the Minister in charge has been constituted and periodical meetings are held from time to time. The members of the Departmental Advisory Committee are as follows:- 1.Shri Saligram Yadav, M.L.A. 2.Shri Sanjeev Kumar Jha, M.L.A 3.Shri Anant Kumar Satyarthi, M.L.A. 4.Shri Narendra Kumar Panday, M.L.A. 5.Shri Manik Chandra Roy, M.L.A. 6.Shri Dinesh Prasad Singh, M.L.C. 7.Shri Ramadhar Singh, M.L.C. 8.ShriGaneshBharti,M.L.C.


23

CHAPTER NO.-8 Statement of the Transport Department's Boards. Councils Committee and other bodies consisting of two or more persons constituted as its parts or for the purpose of its advise and as the whether meeting of those boards, councils, committee and other bodies are opened to the public of minutes of such meetings are accessible for public. State Transport Authority, Bihar Sl.No.

Name & Address Date of assuming or leaving

Designation

1 Member, Board of Revenue, Bihar, Patna

Chairman

2 Commissioner and Secretary, Transport Department, Bihar, Patna.

Memebr

3 Finance Commissioner, Bihar Member 4 Home Commissioner, Bihar Member 5 State Transport Commissioner,

Bihar, Patna Member


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CHAPTER NO-9 A directory of the officers and employees of Transport Department. Sl.No.

Name Designation Telephone No. (office)

Telephone No. (Resi)

E-mail Address

1 Sri K.K.Pathak Secretary, Transport and State Transport Commissioner

0612-2524449 0612-2570521

2 Sri Joint Secretary, Transport Deptt.

0612-2232449 - -

3 Sri Basisht Singh Dy. Secretary, Transport Deptt.

0612-2232449 - -

4 Sri Suresh Kumar Choudhary

Under Secretary, Transport Deptt.

0612-2232449 - -

5 Sri Dhirendra Mohan Jha

Jt. Transport Commissioner, Transport Deptt.

0612-2234418 9431296214 -

6 Sri Kunwar Jang Bahadur


0612-2232449 - -

7 Vacant Section Officer, Transport Deptt.

-

8 Sri Om Prakash Singh Section Officer, Transport Deptt.

9835430245 - -

9 Sri Jagdish Mishra Section Officer, Transport Deptt.

0612-2252087 9934802055(M)

-

10 Sri Balram Pathak Section Officer, Transport Deptt.

- -

11 Sri Rajeev Nayan Kumar

Section Officer, Transport Deptt.

- -

12 Sri Satyendra Kr. Singh

Assistant

13 Sri Barmeshwar Singh Assistant 14 Sri Binod Kumar Assistant 15 Sri Mahendra Pratap

Singh Assistant

16 Sri Umesh Kr. Singh Assistant 17 Sri Krishna Mohan

Vidyarthi Assistant

18 Md. Safiruddin Assistant 19 Sri Binod Kr Gupta Assistant 9931037843(M) 20 Sri Krishna Mohan

Singh Assistant

21 Sri Murari Pd Gupta Assistant 22 Sri harendra Panday Assistant 23 Sri Krishna Prasad Assistant 24 Sri Rajeev Kr Jha Assistant 25 Sri Vijay Pratap Singh Assistant 26 Sri Subhas Paswan Head Typist 27 Sri Sachindra Kr

Singh Head Typist

28 Sri Raj Kr Chaudhary Typist 29 Sri Mrinal Verma Accountant 9431479739(M) 30 Sri Krishnakant Jha Routine Clerk


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31 Sri Umendra kr Sinha Treasuary Messanger 32 Sri Vishwanath Sah Daftary 33 Sri Ranjeet Kr.Singh Private Secy. to

Principal Secy. Transport & S.T.C. Bihar, Patna

0612-2524449 9431456309(M) 9939088236(M)

34 Sri Saryug Pandit P.A. to Principal Secy. Transport & S.T.C. Bihar, Patna

0612-2524449 9430830132(M)

35 Sri Kameshwar Pandit P.A. to Jt. State Transport Commissioner-I, Bihar, Patna

36 Sri Raghunath Prasad P.A. to Jt. State Transport Commissioner-II, Bihar, Patna

37 Sri Alok Kumar P.A. to Dy. Secy. Transport Deptt. Bihar

38 Sri Pawan Kumar P.A. Bihar State Transport Tribunal

9334493019(M)

39 Sri Upendra Kumar P.A. to Jt. Secy. Transport Deptt. Bihar

9905217409(M)

A Directory of the officers and employees of Inland Water Transport Directorate, Transport Department. Sl.No.



E-mail Address

1 Sri Madan Prasad Dy. Director, IWT, Transport Department

0612-2545012 9431625117 -

2 Sri Damodar Prasad Singh

Junior River Surveyor

3 Sri Suresh Kumar Singh

Statistical Assistant

4 Sri Jai Prakash Chaudhary

Account Clerk

5 Sri Satyanand Anjaney Accounts Clerk (P.Ac) 6 Sri Kamal Prasad Draftsman 7 Sri Babu Lal Prasad Treasury Sarkar 8 Sri Ajay Kumar Jeep Driver 9 Md. Jamaluddin Master 10 Sri Rama Shankar

Mahto Asstt. Bandal Inspector

11 Sri Ram Sarnagat Singh

Greaser

12 Sri Mahendra Singh Luskar 13 Sri Shashi Shekhar

Prasad Blue Printer

14 Sri Yugeshwar Prasad Office Peon 15 Sri Surendra Pd.

Yadav Cleaner

16 Sri Ram Uchit Chaudhary

Store Chokidar

17 Sri Vishun Deo Prasad Office Peon


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18 Sri Narendra Kumar Tiwary

Store Chokidar

19 Sri Ranjeet Choudhary Store Chokidar Officer and Employees of Bihar State Road Transport Sl.No.



E-mail Address

1 Sri M.M.Singh I.A. S.

Administrator 0612-2222173 2222011

2203314

2 Sri B. P. Sinha

Chief Mechanical Engineer

2224634 2202610

3 Sri S. R. P. Singh

Chief of Op. & Statistics

2223328 2275553

4 Shri R. K. Sinha

Controller, Store & Purchage

2226777 2356473

5 Sri Y. N. Jha .

Director, Vig. & Sec 2223527 2241637

6 Sri Sukhdeo Choudhary

Chief of Administration

2223065

7 Sri Kanhaiya Jee

Chief Account Officer

2226031 2222684

8 Sri S. K. Sinha

Ex.-Engineer (Civil) 2231717 2249316

9 Sri B.N.Singh D.S BANKIPUR 9431545345 10 Sri Subash Singh D.S.Arrah 9431619814 11 Sri A. Ram D.S.Dumka 9431359005 12 Sri Sudhir Nr. Sah D.S.Chapra 9939410664 13 Sri Bijendra Singh D.S. Tata 9430025961 14 Sri Shambhu Singh D.S. Motihari 9934610038 15 Sri Raj Nath Singh D.S.Darbhanga 9430854074 16 Sri Y. N. Manjhi D.S.Sitamarhi 9934262574 17 Sri J.P.Singh D.S. Siwan 9905412377 18 Sri Ram Binod Jha D.S.Dhanbad 9431645488 19 Sri Onkar Nath D.S.Bokaro 9334795144 20 Sri Tarunkar D.S. Giridih 9934147035 21 Sri P. Mishra D.S.Ranchi 9431221046 22 Sri Rambir Singh D.S. Hazaribagh 9234417265 23 Sri Umesh Kumar D.S. Gumla 9934312651 24 Sri A.K.Singh D.S. Aurangabad 9431071101 25 Sri. S.Chaudhary C.A. 9431002546 26 Sri. K.G. C.A.O. 9334940732 27 Sri. S.R. Singh C.O. 9430294036 28 Sri Y.N.Jha D.V.S. 9431648261 29 Sri M.Prasad Div.Manger,Patna 9835226084 30 Sri. T.N.Tiwari Div.Mangar, Gaya 9431625112 31 Sri Binod Kr.Singh Div. Manager,

Muzaffarpur 9835177487

32 Sri R.P.Mahto Div. Manager, Chapra 9934250858


27

33 Sri A.K.Thakur Div.Manager, Purnea 9430038451 34 Sri Binod Kr. Singh Div. Manager,

Darbhanga 9835127487

35 Sri D.K.Verma Div. Manager, Bhagapur

36 Sri. P.K.Mandal Div. Manager, Dhanbad

9934259244

37 Sri S.K.Singh Div. Manager, Ranchi 9431597339 38 Sri Bhartendu Prasad Div. Manager,

Jamshedpur 9431751867

39 Sri. D.K.Verma Div. Manager, Bhagalpur

40 Sri Ram Bilas Ram Inc.C. Sq.Ho 9431014917


28

CHAPTER NO-10 The monthly remuneration received by each of officers and employees of Transport Department including the system of compensation as provided in its regulation. Sl.No.

Name of Employees

Designation Pay Scale Monthly Remuneration

1 Sri K.K.Pathak Secretary, Transport and State Transport Commissioner

2 Sri Joint Secretary, Transport Deptt.

3 Sri Basisht Singh Dy. Secretary, Transport Deptt.

12000-16500 32571

4 Sri Suresh Kumar Choudhary

Under Secretary, Transport Deptt.

10000-15200 24386

5 Sri Dhirendra Mohan Jha


12000-16500 33640

6 Sri Kunwar Jang Bahadur


12000-16500 28004

7 Vacant Section Officer, Transport Deptt.

10500-15000 27195

8 Sri Om Prakash Singh Section Officer, Transport Deptt.

10500-15000 24433

9 Sri Jagdish Mishra Section Officer, Transport Deptt.

10500-15000 26492

10 Sri Balram Pathak Section Officer, Transport Deptt.

10500-15000 26492

11 Sri Rajeev Nayan Kumar

Section Officer, Transport Deptt.

10500-15000 21406

12 Sri Satyendra Kr. Singh

Assistant 6500-10500 19637

13 Sri Barmeshwar Singh Assistant 10000-15200 22546 14 Sri Binod Kumar Assistant 6500-10500 19250 15 Sri Mahendra Pratap

Singh Assistant 6500-10500 18863

16 Sri Umesh Kr. Singh Assistant 6500-10500 18476 17 Sri Krishna Mohan

Vidyarthi Assistant 6500-10500 20569

18 Md. Safiruddin Assistant 6500-10500 17315 19 Sri Binod Kr Gupta Assistant 5500-9000 19418 20 Sri Krishna Mohan

Singh Assistant 6500-10500 16928

21 Sri Murari Pd Gupta Assistant 5500-9000 15061 22 Sri harendra Panday Assistant 6500-10500 17977 23 Sri Krishna Prasad Assistant 6500-10500 19705 24 Sri Rajeev Kr Jha Assistant 5500-9000 25 Sri Vijay Pratap Singh Assistant 5500-9000 26 Sri Subhas Paswan Head Typist 6500-10500 18841 27 Sri Sachindra Kr

Singh Head Typist 6500-10500 19273

28 Sri Raj Kr Chaudhary Typist 5500-9000 16015 29 Sri Mrinal Verma Accountant 4500-7000 12449


29

30 Sri Alakh Urwas Routine Clerk 4500-7000 14417 31 Sri Umendra kr Sinha Treasuary Messanger 2750-4400 32 Sri Vishwanath Sah Daftary 2750-4400 10255 33 Sri Ranjeet Kr.Singh Private Secy. to

Principal Secy. Transport & S.T.C. Bihar, Patna

10000-15200 26106

34 Sri Saryug Pandit P.A. to Principal Secy. Transport & S.T.C. Bihar, Patna

5500-9000 19031

35 Sri Kameshwar Pandit P.A. to Jt. State Transport Commissioner-I, Bihar, Patna

6500-10500 19156

36 Sri Raghunath Prasad P.A. to Jt. State Transport Commissioner-II, Bihar, Patna

6500-10500 22306

37 Sri Alok Kumar P.A. to Dy. Secy. Transport Deptt. Bihar

4000-6000

38 Sri Pawan Kumar P.A. Bihar State Transport Tribunal

4000-6000

39 Sri Upendra Kumar P.A. to Jt. Secy. Transport Deptt. Bihar

4000-6000

A Directory of the officers and employees of Inland Water Transport Directorate, Transport Department. Sl.No.

Name of Employees

Designation Pay Scale Monthly Remuneration (in Rs.)

1 Sri Madan Prasad Dy. Director, IWT, Transport Department

14300-18300 35425

2 Sri Damodar Prasad Singh

Junior River Surveyor 5000-8000 17635

3 Sri Suresh Kumar Singh

Statistical Assistant 6500-10500 21865

4 Sri Jai Prakash Chaudhary

Account Clerk 4000-6000 11372

5 Sri Satyanand Anjaney Accounts Clerk (P.Ac) 4000-6000 11587 6 Sri Kamal Prasad Draftsman 4500-7000 12691 7 Sri Babu Lal Prasad Treasury Sarkar 3050-4590 10270 8 Sri Ajay Kumar Jeep Driver 4000-6000 1019 9 Md. Jamaluddin Master 4000-6000 11587 10 Sri Rama Shankar

Mahto Asstt. Bandal Inspector

3050-4590 10300

11 Sri Ram Sarnagat Singh

Greaser 3050-4590 10127

12 Sri Mahendra Singh Luskar 3050-4590 10127 13 Sri Shashi Shekhar

Prasad Blue Printer 3200-4900 10572

14 Sri Yugeshwar Prasad Office Peon 2750-4400 8676 15 Sri Surendra Pd.

Yadav Cleaner 2750-4400 8676



30

16 Sri Ram Uchit Chaudhary

Store Chokidar 2750-4400 8676

17 Sri Vishun Deo Prasad Office Peon 2610-4000 7852 18 Sri Narendra Kumar

Tiwary Store Chokidar 2550-3200 6535

19 Sri Ranjeet Choudhary Store Chokidar 2550-3200 6010

31

CHAPTER NO-11 The budget allocated to Transport Department indicating the particulars of all plans proposed expenditure and reports on disbursement made. Sl.No.

Head/Sub-Head Budget Amount

1 2041-Taxes on Vehicles- 001-Direction and Administration- State Transport Authority

1,31,38,000.00

2 2041-Taxes on Vehicles- 101-Collection Charge-Regional Transport Authority

75,90,000.00

3 2041-Taxes on Vehicles- 102-Inspection on Vehicles

74,46,000.00

4 2041-Taxes on Vehicles- 800-Other Expenditure-Control on Motor Vehicles

4,52,03,000.00

5 2052-Secretariat General Services 090-Secretariat- Transport Department

72,43,000.00

6 3075-Other Transport Services- 60-Other- 001-Director and Administration-Ganges Training Works

30,22,000.00

7 7055-Sadak Parivahan ke liye udhar 800-Anudhar- - Loan to Bihar State Road Transport Corporation

Zero

8 3055-Road Transport Department 001-Direction and Administration-Regional Offices

1,20,00,000.00

Total 9,56,42,000.00


32

CHAPTER NO.-12 Details in respect of the information, available to or held by Transport Department, reduced in an electronic form. Details in respect of the information available to or held by the Department can be obtained from the following authorities:- 1- Commissioner and Secretary, Transport-cum- State Transport Commissioner, the Joint

State Transport Commissioner, the Dy. Director, IWT and other official authorised for the purpose.

2- For other details visit Transport Department or contract phone No. 0612-2232449 and fax no.0612-2233212

3- On official web sight WWW.


33

CHAPTER NO-13 The names of designated Public Information Officers of Transport Department. Sl.NO.

Designation Jurisdiction Designated Officers

1 Sri Dhirendra Mohan Jha, Joint State Transport Commissioner

Transport Department

Public Information Officer

2 Sri Ravindra kumar, Section Officer

Head Office Transport Deptt

Dy. Public Information Officer



34

CHAPTER.-14 Details in respect of the information, available to or held by Transport Department, reduced in an electronic form. Details in respect of the information available to or held by the Department can be obtained from the following authorities:- 1- Commissioner and Secretary, Transport-cum- State Transport Commissioner, the Joint

State Transport Commissioner, the Dy. Director, IWT and other official authorised for the purpose.

2- For other details visit Transport Department or contract phone No. 0612-2232449 and fax no.0612-2233212

3- On official web sight www.govt.bih.in/depts/transport/main.htm

http://www.govt/

35

CHAPTER NO.15 Particulars of the facilities available to citizens for obtaining information. 1- These are the means / methods or facilities available to the public for getting information regarding the Transport Department. (i) News-Papers (ii) Enquiry (iii) Public Information Officer, Transport Department. (iv) Assistant Public Information Officer, Transport Department (v) Notice Board (vi) Printed Departmental Manuals. (vii) Official web sight WWW

CHAPTER-7

The name, designation and other particulars of Public Information Officers

Name Designation Phone Number FAX e-mail Address Office Home Appellate Authority Shri K.K.Pathak

Secretary and State Transport Commissioner

0612-2232449

0612-2570521

0621-2233212

Transecy-bih @ nic.in

Transport Department, Vishweshwaraiya Bhawan, Baily Road, Parna-800015

Public Information Officer Shri Dhirendrab Mohan Jha

Joint Transport Commissioner

0612-2234418

0612-2570521

94312- 96214

j.tc.bihar @ rediffmail.com

Transport Department, Vishweshwaraiya Bhawan, Baily Road, Parna-800015

Asstt. Public Information Officer Shri Bashishta Singh,

Dy. Secretary Transport Deptt, Bihar

0612-2524449

- - - Transport Department, Vishweshwaraiya Bhawan, Baily Road, Parna-800015

Note:- All Dy- Transport Commissioner-cum-Secretaries of Regional Transport Authority

at Divisional level, All the District Transport Officers at District level are declared as Public Information Officers for then their respective jurisdiction and all the MVIs are declared as Astt. Public Information Officers in their respective districts.


36

CHAPTER NO.16

Particulars of the facilities available to citizens for obtaining information. 1- These are the means / methods or facilities available to the public for getting information regarding the Transport Department. (i) News-Papers (ii) Enquiry (iii) Public Information Officer, Transport Department. (iv) Assistant Public Information Officer, Transport Department (v) Notice Board (vi) Printed Departmental Manuals. (vii) Official web sight WWW.


37

CHAPTER-17

Other Useful Information

The Transport Department is determined to make available transparent and sensitive administrative services with public cooperation in connection with the sevices like registration of vehicles, tax collection, pollution control and issuance of drivers/ conductor's licences, safe movement of the vehicles and measures of checking accidents etc. and for this the department and its each officer/ officials shall perform the following tasks/ duties :- 1. Every application must be expeditiously dealt with and executed within the

stipulated time-limit and during the process every citizen/ applicant shall be dealt friendly.

2. In all circumstances sincerity and dedication to worked shall be maintained. 3. Every applicant/ citizen shall be treated equal/alike and thee must be transparency

in working patterns. 4. To render better/improved services all suggestions from the citizen be welcomed

and forwarded to the higher authorities for making necessary decisions. 5. The applicant must be informed with the reasons for rejection/non-acceptance of

his/her application. 6. Shall display information regarding the prescribed fees and details of

officers/officials holding different duties/jobs at an appropriate/ proper place in the office premises.

7. Shall remain vigilant all the time about pollution control. 8. Shall acknowledge the receipt of all letters/ documents. 9. Shall communicate to the applicant any discrepancy/ deficiency by mentioning date

and time. 10. The complaint regarding the subordinate staff should be investigated within 15

days and the complainant be informed accordingly. 11. A complaint book be maintained in the office and four copies of every complaint

will be prepared. One copy be pasted in the complaint book, second copy to be sent to the controlling authority of the officer against whom complaint is made; third copy will be sent to the state transport headquarters for the needful and the fourth copy will be made available to the complainant. The head of every office will



38

inspect this complaint book every week and ensure necessary action and shall also make arrangements to make the copy available on demand without hesitation and ifs and buts.

Transport Department seeking the public cooperation and to make it public oriented. Expects the necessary feedback from the general public to ensure better tax collection, improved road safety measures, to set strict standards for driving test, to restrain fatigued driver to encourage driving and to develop a sensitive public complaint redressal system. The department is determined to make its services more public oriented and people friendly For the purpose of making new records of Public Service, Transport Department also solicits public cooperation on the following points. A) Application Form should be submitted b the applicants by filling all the appropriate

columns. B) Application Form should be submitted by the applicant with all the required

documents and requisite fees. C) Application Form should be submitted personally to the authorized & required

documents and requisite fees. D) Help from Middlemen and brokers should not be taken at all. E) No gift or any type of fee should be offered to any officers or employee. F) When needed, Please contact the higher authorities. G) Avoid unnecessary interference in the Government official working. H) Always strictly follow the transport and traffic rules - Road safety is the life safety. I) Don't drive your vehicle without the following documents and also instruct the

others for the same.

a. Driving Licence b. Registration of Vehicle c. Insurance Papers. d. Fitness certificate e. Upto-date tax token.