importance of communication in project managment
DESCRIPTION
Importance of Communications in Project MaTRANSCRIPT
Importance of Communication in Project ManagementBy: Lisa Drake
Degree: Information Systems, B.S. from UNR Pursuing a Master of Business
Administration
Work: International Game Technology (IGT) Technical Project Manager
Project Focus: Customer Promotions, Pricing, & IT
My Background
Communication in Project Management
Featuring: Rita Mulcahy, PMP – An Expert in Advanced Project Management, the PMP® Exam & Risk Management. RMC Projects
http://www.youtube.com/watch?v=xrj4zYv4-Og
Video
Importance One of the greatest threat to the success of any
project: Failure to Communicate
Communication is the oil that keeps a project running smoothly
Goal Ensure timely & appropriate generation, collection,
dissemination, store, and disposition of information
Getting information to the right people at the right time in a useful format
Communication Importance
Unclear Expectations:: What is to be delivered, by who, when and how
Communication Methods: Formal, Informal, Written, & Verbal (E-mail vs. In-Person Meetings vs. Phone Call)
Listening Skills/Misunderstandings Surprises: Changes/Status Update Notification Specialized Organization Jargon: EGM, MJP,
NPI, VC, OA, CS, etc
Communication Challenges
Purpose: Help To Guide Project Communication & Ensures Information is Correct & Useful
WHO: Receiver Identified Stakeholders & Their Expectations Who Will Produce Communication
WHAT: Requirements/Expectations Format, Content, Level of Detail
WHEN: Frequency Essential Project Communication Comes from WBS
WHERE: Storage SharePoint, Network Drive
HOW: Distribution Method E-mail, SharePoint, Handouts
Develop A Communication Plan
Status Reports: Where the Project Stands in regards to Scope, Time, Costs
Progress Reports: What the team has accomplished during a certain time
Performance Reports
Internal Project Blog Website SharePoint Google Docs Wiki Skype E-mail Meetings (In-Person/Conference Call) Instant Messaging
Blog
Communication Forms
