987654321

imageRUNNER ADVANCE C5051/C5045/C5035/C5030 Series

Service Manual

November 4, 2010Revision 4

ApplicationThis manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

CorrectionsThis manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

TrademarksThe product names and company names used in this manual are the registered trademarks of the individual companies.

CopyrightThis manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the consent of Canon Inc.

CANON INC. 2010

CautionUse of this manual should be strictly supervised to avoid disclosure of confidential information.

Explanation of SymbolsThe following symbols are used throughout this Service Manual.

Symbols Explanation Symbols Explanation

Check. Remove the claw.

Check visually. Insert the claw.

Check the noise. Use the bundled part.

Disconnect the connector. Push the part.

Connect the connector. Plug the power cable.

Remove the cable/wire from the cable guide or wire saddle.

Turn on the power.

Set the cable/wire to the cable guide or wire saddle.

Remove the screw.

Tighten the screw.

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.

In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow indicates the direction of the electric signal. The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in supplying the machine with power.

2. In the digital circuits, '1' is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low". (The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins.All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine.

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Contents0 Safety Precautions

CDRH Act -----------------------------------------------------------------------0-2Laser Safety --------------------------------------------------------------------0-2Handling of Laser System --------------------------------------------------0-2Turn power switch ON -------------------------------------------------------0-3Safety of Toner -----------------------------------------------------------------0-3

About Toner ------------------------------------------------------------------------- 0-3Toner on Clothing or Skin -------------------------------------------------------- 0-3

Notes When Handling a Lithium Battery --------------------------------0-4Notes Before it Works Serving ---------------------------------------------0-4Points to Note at Cleaning --------------------------------------------------0-4

1 Product OvervewProduct Lineup -----------------------------------------------------------------1-2

Host machine ----------------------------------------------------------------------- 1-2Host machine configuration -------------------------------------------------------------- 1-2Model type ------------------------------------------------------------------------------------ 1-2

Option --------------------------------------------------------------------------------- 1-3Pickup delivery / image reading options ---------------------------------------------- 1-3Function expanding option --------------------------------------------------------------- 1-4

Feature --------------------------------------------------------------------------1-5Product feature --------------------------------------------------------------------- 1-5

Product feature ------------------------------------------------------------------------------ 1-5Features at servicing -------------------------------------------------------------- 1-5

Improvement on upgrade operation --------------------------------------------------- 1-5New type connector is adopted --------------------------------------------------------- 1-5

Specification --------------------------------------------------------------------1-6Specification ------------------------------------------------------------------------- 1-6Weight / Size ------------------------------------------------------------------------ 1-7Productivity (Print speed) -------------------------------------------------------- 1-7Paper type --------------------------------------------------------------------------- 1-8

Pickup ----------------------------------------------------------------------------------------- 1-8

Name of Parts ------------------------------------------------------------------1-9External View ----------------------------------------------------------------------- 1-9Cross Sectional View ------------------------------------------------------------1-10

Operation ---------------------------------------------------------------------- 1-11Power Switch ---------------------------------------------------------------------- 1-11

Types of power switch --------------------------------------------------------------------1-11How to turn ON / OFF the power and points to note -----------------------------1-11

Description of Control Panel ---------------------------------------------------1-12Control Panel -------------------------------------------------------------------------------1-12Main Menu -----------------------------------------------------------------------------------1-12Difference of main menu -----------------------------------------------------------------1-13Settings / Registration menu ------------------------------------------------------------1-13Difference of Settings / Registration menu ------------------------------------------1-13

Service Mode ----------------------------------------------------------------------1-14Service mode menu -----------------------------------------------------------------------1-14Description display of service mode item --------------------------------------------1-14Enhancement of I/O information -------------------------------------------------------1-15Subdivide COPIER > OPTION > BODY items -------------------------------------1-16Security measure --------------------------------------------------------------------------1-16Screen display switch (level1 level2) --------------------------------------------1-16

2 TechnologyBasic Configuration -----------------------------------------------------------2-2

Functional Configuration --------------------------------------------------------- 2-2Basic sequence ---------------------------------------------------------------------------- 2-2

Controller System ------------------------------------------------------------2-5Overview ----------------------------------------------------------------------------- 2-5

Features --------------------------------------------------------------------------------------- 2-5Specifications / configuration ------------------------------------------------------------ 2-5HDD -------------------------------------------------------------------------------------------- 2-9Boot sequence ------------------------------------------------------------------------------ 2-9Shutdown sequence ----------------------------------------------------------------------2-10

Controls ----------------------------------------------------------------------------- 2-11Flow of Image Data -----------------------------------------------------------------------2-11Security Features (Encryption Key, Certificate, Password Protection) -------2-12High capacity HDD (Option) ------------------------------------------------------------2-20

HDD mirroring feature (option) ---------------------------------------------------------2-21Removable HDD (option) ----------------------------------------------------------------2-25HDD Encryption/ Mirroring Kit (optional) ---------------------------------------------2-26

Service Operations ---------------------------------------------------------------2-29When Replacing Parts -------------------------------------------------------------------2-29Consumables -------------------------------------------------------------------------------2-29Points to note at servicing ---------------------------------------------------------------2-29

Laser Exposure System --------------------------------------------------- 2-30Overview ----------------------------------------------------------------------------2-30

Overview -------------------------------------------------------------------------------------2-30Specification --------------------------------------------------------------------------------2-31

Various Controls -------------------------------------------------------------------2-32Overview -------------------------------------------------------------------------------------2-32Laser ON / OFF control ------------------------------------------------------------------2-33Horizontal scanning synchronous control -------------------------------------------2-33Vertical Scanning Synchronous Control ---------------------------------------------2-34APC (Auto Power Control) control-----------------------------------------------------2-35Laser scanner motor control ------------------------------------------------------------2-36BD correction control ---------------------------------------------------------------------2-38Laser shutter control ----------------------------------------------------------------------2-39Image tilt correction control -------------------------------------------------------------2-40

Service Works ---------------------------------------------------------------------2-42Periodically replaced parts --------------------------------------------------------------2-42Consumables -------------------------------------------------------------------------------2-42Periodical service list ---------------------------------------------------------------------2-42Operation at parts replacement --------------------------------------------------------2-42Points to note at servicing ---------------------------------------------------------------2-42

Image Formation System ------------------------------------------------- 2-43Overview ----------------------------------------------------------------------------2-43

Overview -------------------------------------------------------------------------------------2-43Specifications -------------------------------------------------------------------------------2-43Parts configuration ------------------------------------------------------------------------2-44Print process --------------------------------------------------------------------------------2-44

Controls -----------------------------------------------------------------------------2-46Overview -------------------------------------------------------------------------------------2-46Pre-exposure -------------------------------------------------------------------------------2-46Primary charging ---------------------------------------------------------------------------2-47Developing/drum ---------------------------------------------------------------------------2-49

Transfer/separation -----------------------------------------------------------------------2-55Drum cleaning ------------------------------------------------------------------------------2-60Image stabilization control ---------------------------------------------------------------2-61Toner supply assembly -------------------------------------------------------------------2-72Waste toner feeding assembly ---------------------------------------------------------2-75Other controls -------------------------------------------------------------------------------2-77

Service work -----------------------------------------------------------------------2-78Periodically replaced parts --------------------------------------------------------------2-78Consumable parts -------------------------------------------------------------------------2-78List of periodical service works ---------------------------------------------------------2-78

Fixing System ---------------------------------------------------------------- 2-79Overview ----------------------------------------------------------------------------2-79

Features --------------------------------------------------------------------------------------2-79Specifications -------------------------------------------------------------------------------2-80Major parts configuration ----------------------------------------------------------------2-80

Controls -----------------------------------------------------------------------------2-82Fixing temperature control: overview -------------------------------------------------2-82Standby temperature control------------------------------------------------------------2-82Print temperature control ----------------------------------------------------------------2-83Down sequence control ------------------------------------------------------------------2-85Fixing film edge cooling control --------------------------------------------------------2-87Detection of fixing assembly ------------------------------------------------------------2-87Film unit engagement / disengagement control ------------------------------------2-88Protection features ------------------------------------------------------------------------2-88

Service work -----------------------------------------------------------------------2-89Periodically replaced parts --------------------------------------------------------------2-89Consumable parts -------------------------------------------------------------------------2-89List of periodical service works ---------------------------------------------------------2-89When replacing parts ---------------------------------------------------------------------2-89

Pickup Feed System ------------------------------------------------------- 2-91Overview ----------------------------------------------------------------------------2-91

Features --------------------------------------------------------------------------------------2-91Specification --------------------------------------------------------------------------------2-91Parts Configuration ------------------------------------------------------------------------2-92Paper Path ----------------------------------------------------------------------------------2-94Interval Speed Up -------------------------------------------------------------------------2-95

Various Controls -------------------------------------------------------------------2-96Overview -------------------------------------------------------------------------------------2-96

Cassette Pickup Assembly --------------------------------------------------------------2-96Multi-Purpose Tray Pickup Assembly ----------------------------------------------- 2-101Fixing / Registration Assembly ------------------------------------------------------- 2-102Duplex / Delivery Assembly ----------------------------------------------------------- 2-103JAM Detection ---------------------------------------------------------------------------- 2-105

Service Works ------------------------------------------------------------------- 2-106Periodically replacement parts ------------------------------------------------------- 2-106Consumables ----------------------------------------------------------------------------- 2-106Periodical service ------------------------------------------------------------------------ 2-106

External Auxiliary System ----------------------------------------------- 2-107Various Controls ----------------------------------------------------------------- 2-107

Software Counter ------------------------------------------------------------------------ 2-107Fan ------------------------------------------------------------------------------------------ 2-107Power Supply Control ------------------------------------------------------------------ 2-110

Service Operations ------------------------------------------------------------- 2-113When Replacing Parts------------------------------------------------------------------ 2-113Consumables ----------------------------------------------------------------------------- 2-113Points to note at servicing ------------------------------------------------------------- 2-113

MEAP -------------------------------------------------------------------------2-114Changes --------------------------------------------------------------------------- 2-114

Overview ----------------------------------------------------------------------------------- 2-114SSL Always Enabled -------------------------------------------------------------------- 2-114Message Display by USB Driver Setting Change ------------------------------- 2-114Addition of Functions ------------------------------------------------------------------- 2-114Differences in MEAP Application Data Management when Using New Functions ---------------------------------------------------------------------------------- 2-115Addition of SMS Functions ------------------------------------------------------------ 2-115Authentication Information Sharing Function ------------------------------------- 2-116 Function Supporting Deep Sleep Mode ------------------------------------------- 2-117

Checking the Operating Environment ------------------------------------- 2-117Outline -------------------------------------------------------------------------------------- 2-117SMS ----------------------------------------------------------------------------------------- 2-117SSO-H Management-------------------------------------------------------------------- 2-118

Setting Up the Network -------------------------------------------------------- 2-120Network configuration process ------------------------------------------------------- 2-120

Login to SMS --------------------------------------------------------------------- 2-121Outline -------------------------------------------------------------------------------------- 2-121Key Pair and Server Certificate when Using Encrypted SSL Communication ---

2-122Login by Password Authentication -------------------------------------------------- 2-122Login by RLS Authentication ---------------------------------------------------------- 2-123Initial Display Languages of SMS --------------------------------------------------- 2-125

Setting the method to login to SMS ---------------------------------------- 2-125Outline -------------------------------------------------------------------------------------- 2-125Setting for login by Password Authentication ------------------------------------- 2-126Setting for login by RLS Authentication -------------------------------------------- 2-127

Checking MEAP Application Management Page ----------------------- 2-128About MEAP Application Management Page ------------------------------------- 2-128

Starting and Stopping a MEAP Application ------------------------------- 2-129Procedure to start and stop a MEAP application -------------------------------- 2-129

Checking the Platform Information ----------------------------------------- 2-130The check procedure of the platform information ------------------------------- 2-130

MEAP Specifications ----------------------------------------------------------- 2-130What is MEAP Specifications (MEAP Spec Version)? ------------------------- 2-130About Name ------------------------------------------------------------------------------- 2-130Mechanism -------------------------------------------------------------------------------- 2-130

MEAP Application System Information ------------------------------------ 2-132Outline -------------------------------------------------------------------------------------- 2-132Checking the System Information of a MEAP Application with SMS ------- 2-132Printing the System Information of a MEAP Application ----------------------- 2-133Content of MEAP system information ---------------------------------------------- 2-133

Installing an Application ------------------------------------------------------- 2-134Resource ----------------------------------------------------------------------------------- 2-134Procedure to install applications ----------------------------------------------------- 2-135

Adding a License File ---------------------------------------------------------- 2-136Procedure adding a license file ------------------------------------------------------ 2-136

Disabling a License File ------------------------------------------------------- 2-138Procedure disabling a license file (suspending a license) --------------------- 2-138

Downloading / Removing an Invalidated License File ----------------- 2-139Outline -------------------------------------------------------------------------------------- 2-139Procedure downloading / removing an invalidated license file --------------- 2-139

Reusable license ---------------------------------------------------------------- 2-141Outline -------------------------------------------------------------------------------------- 2-141

License for forwarding --------------------------------------------------------- 2-141Outline -------------------------------------------------------------------------------------- 2-141Procedure to create license for forwarding ---------------------------------------- 2-141

Uninstalling an Application ---------------------------------------------------- 2-144Procedure to uninstall an application ----------------------------------------------- 2-144

Login Service -------------------------------------------------------------------- 2-145About Login Service--------------------------------------------------------------------- 2-145Default Authentication overview------------------------------------------------------ 2-145SSO-H (Single Sign-On-H) overview ----------------------------------------------- 2-145Authentication methods of SSO-H -------------------------------------------------- 2-146Access Mode in Sites ------------------------------------------------------------------- 2-147Environment confirmation ------------------------------------------------------------- 2-149Specification of SSO-H ----------------------------------------------------------------- 2-149

Changing Login Services ----------------------------------------------------- 2-150Steps to Change Login Services ---------------------------------------------------- 2-150

Initializing the Password ------------------------------------------------------ 2-151Outline -------------------------------------------------------------------------------------- 2-151Procedure to initialize the SMS login password --------------------------------- 2-151

Backup of the MEAP Application Area and Recovery of the Backup Data Using SST ----------------------------------------------------------------- 2-151

Outline -------------------------------------------------------------------------------------- 2-151HDD model and Flash model --------------------------------------------------------- 2-152Backup Item Automatically Copied -------------------------------------------------- 2-152Requirements for Backup Using the SST ----------------------------------------- 2-153Procedure for backing up the MEAP application area using SST ----------- 2-153Procedures to Restore Backup Data ----------------------------------------------- 2-155

Formatting and Replacing the HDD/Flash PCB ------------------------- 2-155Outline -------------------------------------------------------------------------------------- 2-155Formatting the HDD/Flash PCB------------------------------------------------------ 2-156HDD/ Flash PCB replacement procedure ----------------------------------------- 2-156

MEAP Safe Mode (level 2) --------------------------------------------------- 2-157Outline -------------------------------------------------------------------------------------- 2-157Starting in Safe Mode------------------------------------------------------------------- 2-157How to cancel MEAP SAFE mode -------------------------------------------------- 2-159

Setting HTTP port for MEAP application (level 2) ---------------------- 2-159Outline -------------------------------------------------------------------------------------- 2-159Port setup procedure of HTTP Server ---------------------------------------------- 2-160Port setup procedure of HTTPS Server -------------------------------------------- 2-161

Using USB Devices ------------------------------------------------------------ 2-162USB Driver -------------------------------------------------------------------------------- 2-162Initialization of MEAP driver priority registration --------------------------------- 2-164

USB Device report print ---------------------------------------------------------------- 2-164Reference material ------------------------------------------------------------- 2-167

Glossary ------------------------------------------------------------------------------------ 2-167Option for exclusive individual measure ---------------------------------- 2-169

Display Setting of Copy Icon (level2) ----------------------------------------------- 2-169Error at starting up the MEAP application/Setting to hide JAM screen (level 2) -2-169Setting of Screen Transition from MEAP Screen to the Standard Screen (level2) -------------------------------------------------------------------------------------- 2-170

Embedded RDS ----------------------------------------------------------- 2-171Product Overview --------------------------------------------------------------- 2-171

Overview ----------------------------------------------------------------------------------- 2-171Features and benefits ------------------------------------------------------------------ 2-171Major Functions -------------------------------------------------------------------------- 2-171

Limitations ------------------------------------------------------------------------ 2-172Service Mode Menu Transmission Function -------------------------------------- 2-172

Service cautions ----------------------------------------------------------------- 2-173E-RDS Setup --------------------------------------------------------------------- 2-173

Confirmation and preparation in advance ----------------------------------------- 2-173E-RDS-related setting items (service mode) ------------------------------------- 2-177Steps to E-RDS settings --------------------------------------------------------------- 2-178Steps to Service Call button settings ----------------------------------------------- 2-181Steps to Service Browser settings--------------------------------------------------- 2-183Initializing E-RDS settings ------------------------------------------------------------- 2-184

FAQ --------------------------------------------------------------------------------- 2-185Troubleshooting ----------------------------------------------------------------- 2-187Error code and strings --------------------------------------------------------- 2-190

Updater ---------------------------------------------------------------------- 2-193Overview -------------------------------------------------------------------------- 2-193

Outline -------------------------------------------------------------------------------------- 2-193Installing MEAP Application/System Option ------------------------------ 2-194

System Configuration ------------------------------------------------------------------- 2-195List of Functions -------------------------------------------------------------------------- 2-195Distribution Flow ------------------------------------------------------------------------- 2-196

Limitations and Cautions ------------------------------------------------------ 2-197Limitations --------------------------------------------------------------------------------- 2-197Cautions ------------------------------------------------------------------------------------ 2-197

Preparation ----------------------------------------------------------------- 2-198Overview of Preparation --------------------------------------------------------------- 2-198Setting Sales Companys HQ --------------------------------------------------------- 2-198Network Settings ------------------------------------------------------------------------- 2-199Enabling UGW Link --------------------------------------------------------------------- 2-202Enabling [Update Firmware] Button of User Mode ------------------------------ 2-203Enabling [Install Application/Options] Button of User Mode ------------------ 2-203Enabling [Manual Update] Button of User Mode (Remote UI) --------------- 2-204Enabling [Scheduled Update] Button of User Mode ---------------------------- 2-204

System Management Operations ------------------------------------------- 2-206Various Setting --------------------------------------------------------------------------- 2-206Displaying Logs -------------------------------------------------------------------------- 2-208Communication Test -------------------------------------------------------------------- 2-211

Maintenance ---------------------------------------------------------------- 2-213Upgrading Updater ---------------------------------------------------------------------- 2-213Formatting Hard Disk ------------------------------------------------------------------- 2-213How to Replace Controller Boards -------------------------------------------------- 2-213How to Replace Devices --------------------------------------------------------------- 2-213

FAQ --------------------------------------------------------------------------------- 2-214FAQ on Installing Firmware ----------------------------------------------------------- 2-214FAQ on Installing MEAP Application/System Option --------------------------- 2-215FAQ on General Matters of Updater ------------------------------------------------ 2-216

3 Periodical ServiceConsumable Parts and Cleaning Parts ----------------------------------3-2Cleaning Parts -----------------------------------------------------------------3-8

4 Parts Replacement and CleaningList of Parts ---------------------------------------------------------------------4-2

List of Cover ------------------------------------------------------------------------- 4-2List of Main Unit -------------------------------------------------------------------- 4-5

Unit Layout ----------------------------------------------------------------------------------- 4-5Clutch / Solenoid ------------------------------------------------------------------- 4-9Motor ---------------------------------------------------------------------------------4-12Fan -----------------------------------------------------------------------------------4-19Sensor -------------------------------------------------------------------------------4-23Heater / Other ----------------------------------------------------------------------4-31

Switch --------------------------------------------------------------------------------4-34PCB ----------------------------------------------------------------------------------4-37Conector ----------------------------------------------------------------------------4-43

Main Controller -------------------------------------------------------------- 4-65Removing the HDD ---------------------------------------------------------------4-65

How to remove -----------------------------------------------------------------------------4-65Removing the Main Controller PCB 1 ---------------------------------------4-67

Before removing the Main Controller PCB 1 ----------------------------------------4-67How to remove -----------------------------------------------------------------------------4-67

Removing the Main Controller PCB 2 ---------------------------------------4-68Before Removing the Main Controller PCB 2 --------------------------------------4-68How to remove -----------------------------------------------------------------------------4-69

Opening the Controller Box ----------------------------------------------------4-70Before opening the Controller Box ----------------------------------------------------4-70How to open ---------------------------------------------------------------------------------4-70

Removing the DC Controller PCB --------------------------------------------4-71Before Removing the DC Controller PCB -------------------------------------------4-71How to remove -----------------------------------------------------------------------------4-71

Removing the Main Power Unit -----------------------------------------------4-72Before removing the Main Power Unit -----------------------------------------------4-72How to remove -----------------------------------------------------------------------------4-73

Removing the AC Driver --------------------------------------------------------4-74Before removing the AC Driver ---------------------------------------------------------4-74How to remove -----------------------------------------------------------------------------4-74

Removing the Control Panel ---------------------------------------------------4-75How to remove -----------------------------------------------------------------------------4-75

Laser Exposure System --------------------------------------------------- 4-77Cleaning the Dust-blocking Glass --------------------------------------------4-77

Before Cleaning the Dust-blocking Glass -------------------------------------------4-77How to Clean -------------------------------------------------------------------------------4-77

Removing the Dust-blocking Glass Cleaning Pad ------------------------4-77Before Removing the Dust-blocking Glass Cleaning Pad -----------------------4-77How to remove -----------------------------------------------------------------------------4-77

Removing the Laser Scanner Unit --------------------------------------------4-78Before Removing the Laser Scanner Unit -------------------------------------------4-78How to remove -----------------------------------------------------------------------------4-81

Image Formation System ------------------------------------------------- 4-84

Removing the Toner Filter ------------------------------------------------------4-84How to remove -----------------------------------------------------------------------------4-84

Removing the ITB Unit ----------------------------------------------------------4-84Before Removing the ITB Unit----------------------------------------------------------4-84How to remove -----------------------------------------------------------------------------4-85

Cleaning the Patch Sensor -----------------------------------------------------4-87Before cleaning the patch sensor -----------------------------------------------------4-87How to Clean -------------------------------------------------------------------------------4-87

Remove the Patch Sensor (front,center,rear)------------------------------4-87Before cleaning the patch sensor -----------------------------------------------------4-87How to remove -----------------------------------------------------------------------------4-87

Removing the ITB Cleaning Unit ----------------------------------------------4-89Before removing the ITB Cleaning Unit ----------------------------------------------4-89How to remove -----------------------------------------------------------------------------4-89

Removing the ITB Cleaning Blade Unit -------------------------------------4-90Before removing the ITB Cleaning Blade Unit -------------------------------------4-90How to remove -----------------------------------------------------------------------------4-90

Installing the ITB Cleaning Blade Unit ---------------------------------------4-90Before installing the ITB Cleaning Blade Unit --------------------------------------4-90How to Install -------------------------------------------------------------------------------4-90

Removing the ITB -----------------------------------------------------------------4-92Before removing the ITB -----------------------------------------------------------------4-92How to remove -----------------------------------------------------------------------------4-92

Removing the Primary Transfer Roller (Bk) --------------------------------4-95Before removing the Primary Transfer Roller (Bk) --------------------------------4-95How to remove -----------------------------------------------------------------------------4-95

Removing the Primary Transfer Roller (C,M,Y) ---------------------------4-97Before removing the Primary Transfer Roller (C,M,Y) ---------------------------4-97How to remove -----------------------------------------------------------------------------4-97

Removing the Secondary Transfer Inner Roller ------------------------- 4-100Before removing the Secondary Transfer Inner Roller ------------------------- 4-100How to remove --------------------------------------------------------------------------- 4-100

Reinstalling the ITB ------------------------------------------------------------- 4-102Before reinstalling the ITB ------------------------------------------------------------- 4-102How to reinstall --------------------------------------------------------------------------- 4-102

Removing the Recycle Toner Bottle ---------------------------------------- 4-106Before removing the Recycle Toner Bottle ---------------------------------------- 4-106How to remove --------------------------------------------------------------------------- 4-106

Pulling Out the Process Unit ------------------------------------------------- 4-106Before pulling out the Process Unit ------------------------------------------------- 4-106How to remove --------------------------------------------------------------------------- 4-106

Removing the Process Unit -------------------------------------------------- 4-108Before removing the Process Unit--------------------------------------------------- 4-108How to remove --------------------------------------------------------------------------- 4-108

Reinstalling the Process Unit ------------------------------------------------ 4-109Before reinstalling the Process Unit ------------------------------------------------ 4-109How to reinstall --------------------------------------------------------------------------- 4-109

Removing the Drum Unit -------------------------------------------------------4-111Before removing the Drum Unit ------------------------------------------------------ 4-111How to remove --------------------------------------------------------------------------- 4-111

Reinstalling the Drum Unit ---------------------------------------------------- 4-112Before reinstalling the Drum Unit ---------------------------------------------------- 4-112How to reinstall --------------------------------------------------------------------------- 4-112

Removing the Developing Assembly --------------------------------------- 4-114Before removing the Developing Assembly --------------------------------------- 4-114How to remove --------------------------------------------------------------------------- 4-114

Installing a new Developing Assembly ------------------------------------ 4-115Before installing a new Developing Assembly ------------------------------------ 4-115How to install ------------------------------------------------------------------------------ 4-115

Removing the Secondary Transfer Outer Roller and Secondary Transfer Separation Guide Unit --------------------------------------------------------- 4-117

Before removing the Secondary Transfer Outer Roller and Secondary Transfer Separation Guide Unit ------------------------------------------------------------------ 4-117How to remove --------------------------------------------------------------------------- 4-117

Reinstalling the Secondary Transfer Outer Roller and Secondary Transfer Separation Guide Unit --------------------------------------------- 4-119

Before reinstalling the Secondary Transfer Outer Roller and Secondary Transfer Separation Guide Unit ------------------------------------------------------ 4-119How to remove --------------------------------------------------------------------------- 4-119

Removing the Toner Bottle manually -------------------------------------- 4-120Before Removing the Toner Bottle manually -------------------------------------- 4-120How to remove --------------------------------------------------------------------------- 4-122

Removing the Main Drive Unit ----------------------------------------------- 4-123Before Removing the Main Drive Unit ---------------------------------------------- 4-123How to remove --------------------------------------------------------------------------- 4-124

Removing the Toner Container Front Inner Cover ---------------------- 4-127

Before remove the Toner Container Front Inner Cover ------------------------ 4-127How to remove --------------------------------------------------------------------------- 4-127

Removing the Hopper (M) ---------------------------------------------------- 4-129Before remove the Hopper (M) ------------------------------------------------------- 4-129How to remove --------------------------------------------------------------------------- 4-129

Removing the Hopper (Y) ----------------------------------------------------- 4-130Before remove the Hopper (Y) ------------------------------------------------------- 4-130How to remove --------------------------------------------------------------------------- 4-130

Removing the Hopper (C) ---------------------------------------------------- 4-132Before remove the Hopper (C) ------------------------------------------------------- 4-132How to remove --------------------------------------------------------------------------- 4-132

Removing the Hopper (Bk) --------------------------------------------------- 4-135Before remove the Hopper (Bk) ------------------------------------------------------ 4-135How to remove --------------------------------------------------------------------------- 4-135

Fixing System -------------------------------------------------------------- 4-137Removing the Fixing Assembly ---------------------------------------------- 4-137

Before removing the Fixing Assembly ---------------------------------------------- 4-137How to Remove -------------------------------------------------------------------------- 4-137

Removing the Film Unit ------------------------------------------------------- 4-138Before removing the Film Unit -------------------------------------------------------- 4-138How to Remove -------------------------------------------------------------------------- 4-138

Cleaning the Fixing Separation Guide ------------------------------------- 4-140Before Cleaning the Fixing Separation Guide ------------------------------------ 4-140How to Clean ----------------------------------------------------------------------------- 4-140

Cleaning the Shutter Cover -------------------------------------------------- 4-140Before Cleaning the Shutter Cover ------------------------------------------------- 4-140How to Clean ----------------------------------------------------------------------------- 4-140

Removing the Pressure Roller and Pressure Roller Bearing -------- 4-141Before removing the Pressure Roller and Pressure Roller Bearing -------- 4-141How to Remove -------------------------------------------------------------------------- 4-141

Pickup Feed System ----------------------------------------------------- 4-143Cleaning the Secondary Transfer Guide ---------------------------------- 4-143

Before cleaning the Secondary Transfer Guide ---------------------------------- 4-143How to Clean ----------------------------------------------------------------------------- 4-143

Cleaning the Feed Contact Point Guide ---------------------------------- 4-143Before cleaning the Feed Contact Point Guide ---------------------------------- 4-143How to Clean ----------------------------------------------------------------------------- 4-143

Cleaning the Registration Roller -------------------------------------------- 4-144

Before cleaning the Registration Roller -------------------------------------------- 4-144How to Clean ----------------------------------------------------------------------------- 4-144

Cleaning the Pre-registration Guide Assembly -------------------------- 4-144Before cleaning the Pre-registration Guide Assembly -------------------------- 4-144How to Clean ----------------------------------------------------------------------------- 4-144

Cleaning the Transparency Sensor ---------------------------------------- 4-145Before cleaning the Transparency Sensor ---------------------------------------- 4-145How to Clean ----------------------------------------------------------------------------- 4-145

Cleaning the Vertical Path Sensor and the Lightproof Sheet -------- 4-145Before cleaning the Vertical Path Sensor and the Lightproof Sheet -------- 4-145How to Clean ----------------------------------------------------------------------------- 4-145

Cleaning the Fixing Delivery Guide Assembly --------------------------- 4-146Before cleaning the Fixing Delivery Guide Assembly -------------------------- 4-146How to Clean ----------------------------------------------------------------------------- 4-146

Cleaning the Post-fixing Roller ---------------------------------------------- 4-146Before cleaning the Post-fixing Roller ---------------------------------------------- 4-146How to Clean ----------------------------------------------------------------------------- 4-146

Cleaning the Fixing Delivery Roller ----------------------------------------- 4-147Before cleaning the Fixing Delivery Roller ---------------------------------------- 4-147How to Clean ----------------------------------------------------------------------------- 4-147

Cleaning the Duplex Feed Upper Roller, Wheel ------------------------ 4-147Before cleaning the Duplex Feed Upper Roller, Wheel ------------------------ 4-147How to Clean ----------------------------------------------------------------------------- 4-147

Cleaning the Duplex Feed Lower Roller, Wheel ------------------------ 4-148Before cleaning the Duplex Feed Lower Roller, Wheel ------------------------ 4-148How to Clean ----------------------------------------------------------------------------- 4-148

Cleaning the First, Second and Third Delivery Roller ----------------- 4-148Before cleaning the First, Second and Third Delivery Roller ----------------- 4-148How to Clean ----------------------------------------------------------------------------- 4-148

Removing the Second and Third Delivery Unit -------------------------- 4-149Before removing the Second and Third Delivery Unit -------------------------- 4-149How to remove --------------------------------------------------------------------------- 4-149

Removing the First Delivery Unit -------------------------------------------- 4-151Before removing the First Delivery Unit -------------------------------------------- 4-151How to remove --------------------------------------------------------------------------- 4-151

Removing the Duplex Unit ---------------------------------------------------- 4-152Before removing the Duplex Unit ---------------------------------------------------- 4-152How to remove --------------------------------------------------------------------------- 4-152

Removing the Multi-purpose Tray Pickup Roller ------------------------ 4-154Before removing the Multi-purpose Tray Pickup Roller ------------------------ 4-154How to remove --------------------------------------------------------------------------- 4-154

Removing the Multi-purpose Tray Separation Roller ------------------ 4-155Before removing the Multi-purpose Tray Separation Roller ------------------- 4-155How to remove --------------------------------------------------------------------------- 4-155

Removing the Pickup Roller -------------------------------------------------- 4-156Before removing the Pickup Roller -------------------------------------------------- 4-156How to remove --------------------------------------------------------------------------- 4-157

Removing the Feed Roller ---------------------------------------------------- 4-157Before removing the Feed Roller ---------------------------------------------------- 4-157How to remove --------------------------------------------------------------------------- 4-157

Removing the Separation Roller -------------------------------------------- 4-158Before removing the Separation Roller -------------------------------------------- 4-158How to remove --------------------------------------------------------------------------- 4-158

Removing the Pickup Assembly Idler Gear ------------------------------ 4-158Before removing the Pickup Assembly Idler Gear ------------------------------- 4-158How to remove --------------------------------------------------------------------------- 4-158

Removing the Right Lower Cover ------------------------------------------ 4-159Before removing the Right Lower Cover ------------------------------------------- 4-159How to remove --------------------------------------------------------------------------- 4-159

Removing the Cassette 1 Pickup Unit ------------------------------------- 4-161Before removing the Cassette 1 Pickup Unit ------------------------------------- 4-161How to remove --------------------------------------------------------------------------- 4-161

Removing the Cassette 2 Pickup Unit ------------------------------------- 4-162Before removing the Cassette 2 Pickup Unit ------------------------------------- 4-162How to remove --------------------------------------------------------------------------- 4-163

Removing the Cassette Size Detection Unit ----------------------------- 4-164Before remove the Cassette Size Detection Unit -------------------------------- 4-164How to remove --------------------------------------------------------------------------- 4-164

Option ------------------------------------------------------------------------ 4-165Removing the ADF Unit ------------------------------------------------------- 4-165

How to remove --------------------------------------------------------------------------- 4-165Height Adjustment ----------------------------------------------------------------------- 4-168Adjustment procedure ------------------------------------------------------------------ 4-169Right Angle Adjustment ---------------------------------------------------------------- 4-170

Removing the Reader Unit --------------------------------------------------- 4-171How to remove --------------------------------------------------------------------------- 4-171

5 AdjustmentMain Controller ----------------------------------------------------------------5-2

HDD ----------------------------------------------------------------------------------- 5-2Main controller PCB 1 ------------------------------------------------------------ 5-2Main controller PCB 2 ------------------------------------------------------------ 5-3DC controller PCB ----------------------------------------------------------------- 5-3TPM PCB ---------------------------------------------------------------------------- 5-3

Image Formation System ---------------------------------------------------5-4Developing Assembly ------------------------------------------------------------- 5-4Patch sensor ------------------------------------------------------------------------ 5-4ITB Unit ------------------------------------------------------------------------------- 5-4ITB ------------------------------------------------------------------------------------- 5-4Secondary Transfer Outer Roller ---------------------------------------------- 5-4Hopper Unit -------------------------------------------------------------------------- 5-4

Pickup Feed System ---------------------------------------------------------5-5Method of Setting 8K and 16K (Chinese Paper) --------------------------- 5-5Method of Setting Special Paper ----------------------------------------------- 5-5

6 TroubleshootingInitial Check --------------------------------------------------------------------6-2

Initial check items list ------------------------------------------------------------- 6-2Test Print ------------------------------------------------------------------------6-3

Overview ----------------------------------------------------------------------------- 6-3Steps to select the test print TYPE -------------------------------------------- 6-3How to use the test print --------------------------------------------------------- 6-4

16 gradations (TYPE=4) ------------------------------------------------------------------ 6-4Full half tone (TYPE=5) ------------------------------------------------------------------- 6-4Grid (TYPE=6) ------------------------------------------------------------------------------- 6-5MCYBk horizontal stripe (TYPE=10) -------------------------------------------------- 6-564-gradations (TYPE=12) ---------------------------------------------------------------- 6-6Full color 16-gradations (TYPE=14) --------------------------------------------------- 6-6

Troubleshooting items -------------------------------------------------------6-7Troubleshooting items list -------------------------------------------------------- 6-7Image Faults ------------------------------------------------------------------------ 6-7

Image fogging due to the electrostatic charge failure ---------------------------- 6-735-mm pitch ghost due to toner deterioration -------------------------------------- 6-8

The 35-mm uneven image density due to the periodic deflection of the developing cylinder ------------------------------------------------------------------------ 6-9Uneven Image Density at 95 mm of Paper Leading Edge ---------------------- 6-9Missing color due to the laser exposure failure -----------------------------------6-10Blank area cased by poor secondary transfer -------------------------------------6-11Fixing wrinkle due to deterioration of rib on Fixing Inlet Guide -----------------6-12Soiled image due to the oil attached to the Fixing Separation Guide --------6-13

Operation Error --------------------------------------------------------------------6-14Noise around the Fixing Film Unit -----------------------------------------------------6-14Cannot close the Process Unit ---------------------------------------------------------6-15Productivity decrease at stack delivery in thin paper (52g/m2 ~ 63g/m2) mode < Staple Finisher C1/Saddle Stitch Finisher C1> ----------------------------------6-16

Version upgrade ------------------------------------------------------------- 6-17Overview ----------------------------------------------------------------------------6-17

Overview of Version Upgrade ----------------------------------------------------------6-17Writing System Software -----------------------------------------------------------------6-18Download Mode ----------------------------------------------------------------------------6-20System Software Components ---------------------------------------------------------6-21Note on Download Process -------------------------------------------------------------6-22

Version Upgrade via SST -------------------------------------------------------6-23Overview -------------------------------------------------------------------------------------6-23Copying System Software ---------------------------------------------------------------6-24Connection ----------------------------------------------------------------------------------6-25Downloading System Software (Assist mode) -------------------------------------6-27Downloading System Software (Single mode) -------------------------------------6-28Formatting HDD ----------------------------------------------------------------------------6-31Backup ---------------------------------------------------------------------------------------6-35

Version Upgrade using USB memory Storage Device ------------------6-38Relation between SST and USB memory storage device Storage Device -6-38Copying System Software ---------------------------------------------------------------6-39Connection ----------------------------------------------------------------------------------6-43Upgrading System Software ------------------------------------------------------------6-44Downloading/Writing System Software (Automatic) ------------------------------6-45Downloading System Software (Confirmation) -------------------------------------6-46Downloading System Software (Overwriting) --------------------------------------6-48Formatting HDD ----------------------------------------------------------------------------6-49Backup ---------------------------------------------------------------------------------------6-51Clearing Download File ------------------------------------------------------------------6-51

Download Menu 2 -------------------------------------------------------------------------6-51Other Menu ----------------------------------------------------------------------------------6-51

Troubleshooting -------------------------------------------------------------------6-52Error Code: E753-0001 ------------------------------------------------------------------6-52

Version Upgrade via CDS ------------------------------------------------------6-54Overview -------------------------------------------------------------------------------------6-54Preparation ----------------------------------------------------------------------------------6-55a. UGW-linked Download and Update (Full-remote Update) -------------------6-61b. UGW-linked Download (Remote Distribution Update) ------------------------6-61c. Manual Download and Update (On-site Update from Service Mode) -----6-64Deleting Firmware Distribution Schedule --------------------------------------------6-70Updating Downloaded Firmware (Applying Firmware) ---------------------------6-71Deleting Downloaded Firmware--------------------------------------------------------6-72Troubleshooting on Firmware Installation -------------------------------------------6-74Information required for Reports -------------------------------------------------------6-75Debug Logs ---------------------------------------------------------------------------------6-76Error Messages ----------------------------------------------------------------------------6-77Error Codes ---------------------------------------------------------------------------------6-83

Controller Self Diagnosis --------------------------------------------------------6-88Introduction ----------------------------------------------------------------------------------6-88Overview -------------------------------------------------------------------------------------6-88Layout Drawing -----------------------------------------------------------------------------6-89Basic Flowchart ----------------------------------------------------------------------------6-90Prerequisite ---------------------------------------------------------------------------------6-91Operation ------------------------------------------------------------------------------------6-91Boot System Error Diagnosis -----------------------------------------------------------6-91Controller System Error Diagnosis ----------------------------------------------------6-93Restrictions ----------------------------------------------------------------------------------6-97

7 Error CodeOverview ------------------------------------------------------------------------7-2

Outline -------------------------------------------------------------------------------- 7-2Outline ----------------------------------------------------------------------------------------- 7-2Location code -------------------------------------------------------------------------------- 7-2Location code -------------------------------------------------------------------------------- 7-2Points to Note When Clearing MN-CON ---------------------------------------------- 7-3Points to Note When Clearing HDD---------------------------------------------------- 7-3Measures for E747 ------------------------------------------------------------------------- 7-3

Error Code ----------------------------------------------------------------------7-4Error Code Details ----------------------------------------------------------------- 7-4

Jam Code --------------------------------------------------------------------7-114image RUNNER ADVANCE C5051/C5045/C5035/C5030 ----------- 7-114Duplex Color Image Reader Unit-B1 / Color Image Reader Unit-B2 ------7-116Staple Finisher-C1 / Booklet Finisher-C1 --------------------------------- 7-117Inner Finisher-A1 ---------------------------------------------------------------- 7-119

Alarm Code ----------------------------------------------------------------- 7-120Alarm Code ----------------------------------------------------------------------- 7-120

8 Service ModeOverview ------------------------------------------------------------------------8-2

Service Mode Menu --------------------------------------------------------------- 8-2Service mode item explanations ----------------------------------------------- 8-2I/O information enhancement --------------------------------------------------- 8-3Display of Error Code/Alarm Code description ----------------------------- 8-3COPIER > OPTION > BODY, Item Segmentation ------------------------- 8-4Security features ------------------------------------------------------------------- 8-4

Related service modes -------------------------------------------------------------------- 8-4Switching Screen (Level 1 < - > 2) -------------------------------------------- 8-5Language switch ------------------------------------------------------------------- 8-6Back-up of service mode --------------------------------------------------------- 8-6

COPIER -------------------------------------------------------------------------8-7DISPLAY ----------------------------------------------------------------------------- 8-7

VERSION ------------------------------------------------------------------------------------- 8-7USER -----------------------------------------------------------------------------------------8-25ACC-STS ------------------------------------------------------------------------------------8-25ANALOG -------------------------------------------------------------------------------------8-27CST-STS -------------------------------------------------------------------------------------8-28HV-STS ---------------------------------------------------------------------------------------8-28CCD -------------------------------------------------------------------------------------------8-29DPOT -----------------------------------------------------------------------------------------8-32DENS -----------------------------------------------------------------------------------------8-35MISC ------------------------------------------------------------------------------------------8-39HT-C ------------------------------------------------------------------------------------------8-40

IO -------------------------------------------------------------------------------------8-55

Main Device (DCON > P004 to 029) --------------------------------------------------8-55Color Image Reader Unit (RCON > P001 to 005) ---------------------------------8-62Duplex Color Image Reader Unit-B1 (FEEDER > P001 to 007) ---------------8-63Color Image Reader Unit-B2 (FEEDER > P001 to 006) -------------------------8-65Inner Finisher-A1(SORTER>P001 to P014) ----------------------------------------8-67Staple Finisher-C1/Booklet Finisher-C1(SORTER>P001, P007 to P031) --8-70External 2 Hole Puncher-B1(SORTER>P013, P032 to P036, P039) --------8-77

ADJUST -----------------------------------------------------------------------------8-79ADJ-XY ---------------------------------------------------------------------------------------8-79CCD -------------------------------------------------------------------------------------------8-80IMG-REG ------------------------------------------------------------------------------------8-90DENS -----------------------------------------------------------------------------------------8-93BLANK ----------------------------------------------------------------------------------------8-98V-CONT --------------------------------------------------------------------------------------8-99PASCAL ------------------------------------------------------------------------------------ 8-104COLOR ------------------------------------------------------------------------------------- 8-105HV-PRI ------------------------------------------------------------------------------------- 8-110HV-TR -------------------------------------------------------------------------------------- 8-114FEED-ADJ --------------------------------------------------------------------------------- 8-126CST-ADJ ----------------------------------------------------------------------------------- 8-131MISC ---------------------------------------------------------------------------------------- 8-131EXP-LED ----------------------------------------------------------------------------------- 8-134

FUNCTION ----------------------------------------------------------------------- 8-135INSTALL ------------------------------------------------------------------------------------ 8-135CCD ----------------------------------------------------------------------------------------- 8-140LASER -------------------------------------------------------------------------------------- 8-142DPC ----------------------------------------------------------------------------------------- 8-143CST ----------------------------------------------------------------------------------------- 8-145CLEANING -------------------------------------------------------------------------------- 8-145FIXING ------------------------------------------------------------------------------------- 8-146PANEL -------------------------------------------------------------------------------------- 8-147PART-CHK -------------------------------------------------------------------------------- 8-147CLEAR ------------------------------------------------------------------------------------- 8-149MISC-R ------------------------------------------------------------------------------------- 8-153MISC-P ------------------------------------------------------------------------------------- 8-158SYSTEM ----------------------------------------------------------------------------------- 8-159

OPTION --------------------------------------------------------------------------- 8-161FNC-SW ----------------------------------------------------------------------------------- 8-161

DSPLY-SW -------------------------------------------------------------------------------- 8-170NETWORK -------------------------------------------------------------------------------- 8-174SOUND ------------------------------------------------------------------------------------- 8-182ENV-SET ----------------------------------------------------------------------------------- 8-182CLEANING -------------------------------------------------------------------------------- 8-183FEED-SW ---------------------------------------------------------------------------------- 8-183IMG-SPD ----------------------------------------------------------------------------------- 8-184IMG-RDR ---------------------------------------------------------------------------------- 8-186IMG-MCON -------------------------------------------------------------------------------- 8-187IMG-DEV ----------------------------------------------------------------------------------- 8-192IMG-TR ------------------------------------------------------------------------------------- 8-195IMG-FIX ------------------------------------------------------------------------------------ 8-196CUSTOM ---------------------------------------------------------------------------------- 8-201USER --------------------------------------------------------------------------------------- 8-203CST ----------------------------------------------------------------------------------------- 8-219ACC ----------------------------------------------------------------------------------------- 8-222INT-FACE ---------------------------------------------------------------------------------- 8-226LCNS-TR ---------------------------------------------------------------------------------- 8-227

TEST ------------------------------------------------------------------------------- 8-237PG ------------------------------------------------------------------------------------------- 8-237NETWORK -------------------------------------------------------------------------------- 8-239

COUNTER ------------------------------------------------------------------------ 8-240TOTAL -------------------------------------------------------------------------------------- 8-240PICK-UP ----------------------------------------------------------------------------------- 8-241FEEDER ----------------------------------------------------------------------------------- 8-241JAM ----------------------------------------------------------------------------------------- 8-242MISC ---------------------------------------------------------------------------------------- 8-242JOB ------------------------------------------------------------------------------------------ 8-243DRBL-1 ------------------------------------------------------------------------------------- 8-244DRBL-2 ------------------------------------------------------------------------------------- 8-247T-CNTR ------------------------------------------------------------------------------------ 8-251V-CNTR ------------------------------------------------------------------------------------ 8-251V2-CNTR ---------------------------------------------------------------------------------- 8-252LF -------------------------------------------------------------------------------------------- 8-252

FEEDER --------------------------------------------------------------------- 8-253DISPLAY -------------------------------------------------------------------------- 8-253ADJUST --------------------------------------------------------------------------- 8-254FUNCTION ----------------------------------------------------------------------- 8-255

SORTER -------------------------------------------------------------------- 8-258ADJUST --------------------------------------------------------------------------- 8-258FUNCTION ----------------------------------------------------------------------- 8-262OPTION --------------------------------------------------------------------------- 8-263

BOARD ---------------------------------------------------------------------- 8-264OPTION --------------------------------------------------------------------------- 8-264

9 InstallationHow to Check this Installation Procedure -------------------------------9-2

When Using the Parts Included in the Package---------------------------- 9-2Symbols in the Illustration ------------------------------------------------------- 9-2

Things to do Before Installation -------------------------------------------9-2Selecting an Installing Location ------------------------------------------------ 9-2

Points to Note Before Installation -----------------------------------------9-3Combination Table of Accessory Installation ---------------------------9-4

Combination of the Options installing to the Right Side of the Host Machine ------------------------------------------------------------------------------ 9-4

Checking the Contents ------------------------------------------------------9-4Unpacking -----------------------------------------------------------------------9-7Installation Procedure ------------------------------------------------------ 9-10

Installing the Drum Unit ---------------------------------------------------------9-10Fixing the Machine in Place ----------------------------------------------------9-18Setting the Environment Heater Switch -------------------------------------9-19Turning the Main Power ON / Setting the Toner Container ------------9-20Turning OFF the Main Power Switch ----------------------------------------9-22Setting for K Paper (China only) ----------------------------------------------9-22Cassette Setting -------------------------------------------------------------------9-23Checking after the Installation -------------------------------------------------9-25Execute the ITB Equilibrium Position Detection---------------------------9-25Auto Adjust Gradation -----------------------------------------------------------9-25

When "Plain" paper is used -------------------------------------------------------------9-25When "Heavy1/Heavy2" paper is used-----------------------------------------------9-26When "Heavy3" paper is used ----------------------------------------------------------9-26

Adjusting Image Position --------------------------------------------------------9-27Margin Adjustment (1st side; Mechanical Adjsutment) ---------------------------9-27Margin Adjustment (2nd side) ----------------------------------------------------------9-30

Margin Adjustment with Multi Purpose Tray (1st side; mechanical adjustment) -9-30Margin Adjustment with Multi Purpose Tray (2nd side) --------------------------9-32Lead-edge Margin Adjustment (1st side) --------------------------------------------9-32Lead-edge Margin Adjustment (2nd side) -------------------------------------------9-33

Installing Other Parts -------------------------------------------------------------9-34Checking Network Connection ------------------------------------------------9-37

Overview -------------------------------------------------------------------------------------9-37Checking Network Connection ---------------------------------------------------------9-37Ping Operation Procedure ---------------------------------------------------------------9-37Checking with Remote Host Address -------------------------------------------------9-37

Troubleshooting of Network ----------------------------------------------------9-38Checking Connection of the Network Cable ----------------------------------------9-38Ping Operation Procedure ---------------------------------------------------------------9-38Checking Network Setting of the Host Machine -----------------------------------9-38Checking Network Function on the Main Controller ------------------------------9-38

Turning OFF the Main Power Switch ----------------------------------------9-39Installation Procedure -----------------------------------------------------------9-39

Reader Heater Unit (EUR onry) ----------------------------------------- 9-42Checking the contents -----------------------------------------------------------9-42Turning OFF the power of the Host Machine. -----------------------------9-42Installation Procedure ------------------------------------------------------------9-43Checking after the installation -------------------------------------------------9-48

Cassette Heater Unit ------------------------------------------------------- 9-49Checking the Contents (ASIA only) ------------------------------------------9-49

Cassette Heater Unit-37 -----------------------------------------------------------------9-49Checking the Parts to be Installed (EUR only) ----------------------------9-49

Cassette Heater Unit----------------------------------------------------------------------9-49Turning OFF the Main Power Switch ----------------------------------------9-50Installation Procedure ------------------------------------------------------------9-50Checking After the Installation -------------------------------------------------9-52

Cassette Heater Unit-32 --------------------------------------------------- 9-53Checking Bundled Components ----------------------------------------------9-53Turning OFF the Main Power Switch ----------------------------------------9-53Installation Procedure ------------------------------------------------------------9-54

Utility Tray-A1/A2 ------------------------------------------------------------ 9-60Checking the Contents ----------------------------------------------------------9-60

Installation Procedure ------------------------------------------------------------9-61When installing the Keyboard --------------------------------------------------9-63

Key Switch Unit-A2 --------------------------------------------------------- 9-64Checking the Content ------------------------------------------------------------9-64Turning OFF the power of the Host Machine ------------------------------9-64Installation Procedure ------------------------------------------------------------9-65Checking after installation ------------------------------------------------------9-70

Voice Operation Kit C1 ---------------------------------------------------- 9-71Checking the Contents ----------------------------------------------------------9-71Points to note when Installing --------------------------------------------------9-72Turning OFF the Host Machine------------------------------------------------9-72Installation Procedure ------------------------------------------------------------9-72Setting Check ----------------------------------------------------------------------9-80Operation Check ------------------------------------------------------------------9-80

When using ----------------------------------------------------------------------------------9-80To stop the use -----------------------------------------------------------------------------9-80

Voice Guidance Kit-F1 ----------------------------------------------------- 9-81Checking the Contents ----------------------------------------------------------9-81Points to note when Installing --------------------------------------------------9-82Turning OFF the Host Machine------------------------------------------------9-82Installation Procedure ------------------------------------------------------------9-83Checking after installation ------------------------------------------------------9-90Operation Check -----------------------------------------------------------------9-90

-------------------------------------------------------------------------------9-90--------------------------------------------------------------------------9-90

Card Reader-C1/Copy Card Reader-F1 ------------------------------ 9-91Points to Note at Installation ---------------------------------------------------9-91Checking the Contents ----------------------------------------------------------9-91

Card Reader-C1/Copy Card Reader-F1 ---------------------------------------------9-91Card Reader Attachment-B1 ------------------------------------------------------------9-92Card Reader Attachment-B2 ------------------------------------------------------------9-93

Turning OFF the Host Machine------------------------------------------------9-95Installation Procedure ------------------------------------------------------------9-95Setting After Installation ------------------------------------------------------- 9-104

Copy Tray-J1 --------------------------------------------------------------- 9-105Checking the contents --------------------------------------------------------- 9-105

Turning OFF the host machine ---------------------------------------------- 9-105Installation procedure ---------------------------------------------------------- 9-106Setting after installation ------------------------------------------------------- 9-107

Inner 2-way Tray-F1 ------------------------------------------------------ 9-108Checking the Contents -------------------------------------------------------- 9-108Turning Off the Main Power Switch ---------------------------------------- 9-108Installation Procedure ---------------------------------------------------------- 9-109Setting after installation ------------------------------------------------------- 9-110

Additional Memory TypeB (512MB) -----------------------------------9-111Checking the contents ----------------------------------------------------------9-111Pre-Check -------------------------------------------------------------------------9-111Turning OFF the Host Machine-----------------------------------------------9-111Installation Procedure ---------------------------------------------------------- 9-112Checking after installation ---------------------------------------------------- 9-115

Expansion Bus-F1/F2, IPSec Board-B2, Wireless LAN Board-B1 Installation Procedure -----------------------------------------------------9-116

Points to Note when Installing ----------------------------------------------- 9-116Checking the contents --------------------------------------------------------- 9-117

Expansion Bus-F1 ----------------------------------------------------------------------- 9-117IPSec Board-B2 -------------------------------------------------------------------------- 9-117Wireless LAN Board-B1 ---------------------------------------------------------------- 9-118

Turning the Host Machine OFF---------------------------------------------- 9-119Installation Procedure ---------------------------------------------------------- 9-120

Removing the Main Controller PCB 1 ---------------------------------------------- 9-120To install Expansion Bus-F1/F2 and IPSec Board-B2 in the same time --- 9-122To install the Expansion Bus-F1/F2, Cordless Wireless LAN Board-B1 and IPSec Board-B2 in the same time. -------------------------------------------------- 9-124

Checking after installation ---------------------------------------------------- 9-132Combination of HDD Options ------------------------------------------ 9-133[TYPE-1] Option HDD (250GB) --------------------------------------- 9-134

Checking the Contents -------------------------------------------------------- 9-134Points to Note Regarding Data Backup/Export-------------------------- 9-135Making a Backup of the Data (Reference only) ------------------------- 9-136Check Items when Turning OFF the Main Power----------------------- 9-139Installation Procedure ---------------------------------------------------------- 9-140Installing the System Software Using the SST -------------------------- 9-143

Execution of Auto Adjust Gradation ---------------------------------------- 9-143[TYPE-2] Removable HDD Kit ----------------------------------------- 9-144

Checking the Contents -------------------------------------------------------- 9-144Check Items when Turning OFF the Main Power----------------------- 9-145Installation Procedure ---------------------------------------------------------- 9-145

Removing the HDD Unit, Signal Cable and Power Supply Cable ----------- 9-145Assembling and Installing the Removable HDD --------------------------------- 9-150

[TYPE-3] Option HDD (250GB) + Removable HDD Kit --------- 9-160Checking the Contents -------------------------------------------------------- 9-160

Option HDD (250GB) ------------------------------------------------------------------- 9-160Removable HDD Kit--------------------------------------------------------------------- 9-161

Points to Note Regarding Data Backup/Export-------------------------- 9-163Making a Backup of the Data (Reference only) ------------------------- 9-164Check Items when Turning OFF the Main Power----------------------- 9-167Installation Procedure ---------------------------------------------------------- 9-168

Removing the HDD Unit, Signal Cable and Power Supply Cable ----------- 9-168Installing the Removable HDD Kit --------------------------------------------------- 9-173Assembling and Installing the Option HDD --------------------------------------- 9-177

Installing the System Software Using the SST -------------------------- 9-181Execution of Auto Adjust Gradation ---------------------------------------- 9-181

[TYPE-8] HDD Data Encryption & Mirroring Kit ------------------- 9-182Points to Note when HDD Data Encryption & Mirroring Kit has been Installed --------------------------------------------------------------------------- 9-182Checking the Contents -------------------------------------------------------- 9-182

HDD Data Encryption & Mirroring Kit ----------------------------------------------- 9-182Points to Note Regarding Data Backup/Export-------------------------- 9-184Making a Backup of the Data (Reference only) ------------------------- 9-185Check Items when Turning OFF the Main Power----------------------- 9-188Installation Procedure ---------------------------------------------------------- 9-189

Removing the Signal Cable and Power Supply Cable ------------------------- 9-189Installing the LED Board ------------------------------------------------------ 9-193

Installing the Encryption Board ------------------------------------------------------- 9-194Installing the System Software Using the SST -------------------------- 9-200Checking the Security Version ----------------------------------------------- 9-200Checking the Security Mark -------------------------------------------------- 9-200Reporting to the System Administrator at the End of the Work ----- 9-201Execution of Auto Adjust Gradation ---------------------------------------- 9-201

[TYPE-9] Removable HDD Kit + HDD Data Encryption & Mirroring Kit ----------------------------------------------------------------------------- 9-202

Points to Note when HDD Data Encryption & Mirroring Kit has been Installed --------------------------------------------------------------------------- 9-202Checking the Contents -------------------------------------------------------- 9-202

Removable HDD Kit--------------------------------------------------------------------- 9-202HDD Data Encryption & Mirroring Kit ----------------------------------------------- 9-204

Points to Note Regarding Data Backup/Export-------------------------- 9-206Making a Backup of the Data (Reference only) ------------------------- 9-207Check Items when Turning OFF the Main Power----------------------- 9-210Installation Procedure ---------------------------------------------------------- 9-211

Removing the