Image Enable Your Financials:

Kim Tilley

IS Specialist

Citizens Memorial Healthcare

David Tilley

Network Administrator II

Citizens Memorial Healthcare

Scanning in the Non-clinical Applications

What we were looking for…

A scanning and archiving solution that would help us complete our electronic chart

A flexible solution that would allow us to incorporate new processes into the existing workflow

And we choose…

ImageNow by Perceptive Software, Inc Flexible Robust Easy to Use Dependable Cost Effective

The EMR, and Beyond

Admissions Patient Accounts/Clinic Central

Billing/Foundation Billing Human Resources Accounts Payable Credentialing Administrative

Admissions-The Challenge

Incorporate into the current workflow Add new process in the most efficient

manner possible Determine index values In ADM, new EMR number and Visit

numbers are not assigned until you file the registration

Admissions-The Solution

Admissions-The Benefits

Documents are scanned real-time at the point of service

Allows users to immediately view the documents that they have access to view

Eliminates the need for filing paper

Patient Accounts-The Challenge

Allow Patient Accounts to view insurance cards and other pertinent documents

Link EOB at the account level View EOB at the remittance level

Patient Accounts-The Solution

Patient Accounts-The Benefits

Insurance cards and other pertinent documents can be viewed

Paper explanation of benefits are scanned and linked to the account

Explanation of benefit is available at the batch level Scanning eliminates problems with physical

boundaries

Human Resources-The Challenge

Determine how to organize applications electronically

Implement a scanning solution that makes sense for HR

Create an efficient way for department heads and managers to view applications

Human Resources-The Solution

Human Resources-Cont.

Human Resources-The Benefits

Applications scanned for immediate access to supervisors

Applications from our website can be imported electronically

Eliminates the problem of having to wait to receive paper copies of applications

HR will soon begin scanning employment files as well so that they will be able to retrieve employment files online

Accounts Payable-The Challenge

Create a process for scanning invoices in an efficient manner

Rollout a way to distribute invoices to managers for approval

Accounts Payable-The Solution

Accounts Payable-The Benefits

Invoices are scanned and linked to the invoice in Meditech

Eliminates the process of retrieving paper remittances

Accounts Payable can e-mail invoices out to supervisors as needed

Credentialing-The Challenge

Create a way to organize provider privilege information

Implement a solution for viewing privilege information in clinical areas

Eliminate the need to maintain privilege binders in all areas

Credentialing-The Solution

Credentialing-The Benefits

Privilege information can be scanned Up to date privilege information can be viewed from

all CMH locations Eliminates the maintenance of privilege binders in

each area

Administrative-The Challenge

Creating a filing structure and system for administrative areas

Provide administrative scanners with flexibility and the ability to add index values on the file

Maintain a lookup of all current index values

Administrative-The Solution

Administrative-The Benefits

Allows for the organization of administrative documents

Eliminates the problem of having to go back and forth between offices in order to retrieve documents

Secure control and backup of documents

Image Enabling Your Financials

Thank you!

Questions and Comments?

David TilleyNetwork Administrator IICitizens Memorial HealthcarePhone: 417.328.6719Email: dtille@citizensmemorial.com

Kim TilleyIS SpecialistCitizens Memorial HealthcarePhone: 417.328.6718Email: ktille@citizensmemorial.com