CASHLESS TRAVEL

Source : Google Image

- An Act of e-Governance

BYARUNAVA GHOSHFPM INTERVIEWEE

AGENDA ABSTRACT

INTRODUCTION

LITERATURE REVIEW

FLOWCHART

CASHLESS TRAVEL MODEL IN THE CLOUD

USE CASE DIAGRAM I

USE CASE DIAGRAM II

MOBILE APPLICATION OUTLOOK

MERITS

LIMITATIONS

CONCLUSION & FUTURE SCOPE

REFERENCES

ABSTRACTThis presentation discusses the increasing penetration of mobile phones and the key considerations of use of mobile payments. The presentation proposes an mobile phone application connected to a cloud for the payment of bus (or any other public transportation) fare as you go.

Mobile phones have penetrated our developed and developing world. The model can perform with no use of coins and also saves the passenger from the burden of carrying loose coins.

The model assumes the availability of internet facility in the mobile phones. Mobile phone application based models in the cloud are very rare.

INTRODUCTIONMost travellers in India face the burden of carrying thick wallets. This also leads to the risk of theft.

The convenience of mobile phones is bringing about new changes in society. User’s mobile phones are integral and trusted part of their lives and a phone has other features rather than only calling and receiving. Technologies like cloud have further reduced the cost of building infrastructure.

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LITERATURE REVIEW OlaCabs Model : OLA Money (prepaid cash) is stored in the OLA wallet which is a feature in the OLA mobile phone application to pay for the cab ride online.

E-Purse Mumbai : Cashless travel facility in the BEST ( Bombay Electric Supply and Transport ) buses. This will facilitate the passengers to overcome the problem of loose coins or tendering exact change towards the fare.

Oyster Cards in London : Travel Credit cards used in London buses and trams. Pay the credit at the end of the month.

Source : Google Image

FLOWCHART

Flow Chart showing the interaction of a passenger with Mobile Phone after he has registered online for an account

CASHLESS TRAVEL MODEL IN THE CLOUD

Passenger Database

Payment Operations

SMS & Email Bill Service Request

Ticket Confirmation Number Delivery

PassengerConductor / Staff

Bus Database

Verifies Confirmation Number with E-Validator machines

Verification Status

Gives Confirmation no. to conductor

Issues ticket using ETIM machine

Admin

Maintains Database stored in the cloud

USE CASE DIAGRAM I

Interaction between the passenger and the mobile phone

Mobile Phone

Perform PaymentReceive Confirmation no.

Recharge E-Wallet

Receive Login Password

Confirm Transfer Amount

Insert Public Vehicle Code / No.

Insufficient Balance

Passenger

USE CASE DIAGRAM II

Interaction between the conductor / staff and the E-Validator machine (ETIM machine)

E-Validator Machine (ETIM machine)

Enters Confirmation no. given by Passenger

Verifies Confirmation no.

Generates E-Ticket

Confirms Ticket Amount Transferred

Conductor / Staff

MOBILE APP OUTLOOK

EXIT

Mobile Application Layout

MAIN SCREEN

MERITS In case of low E-Wallet balance, the account can be recharged online and also during journey itself. No need of standing in long queues unlike in case of cashless travel facility in Mumbai where the BEST travel card can only be recharged by paying cash in Recharge counters at specific bus stations.

The passenger details and the public transport's details which is being used are stored in the cloud and is maintained by the cloud Admin. Cloud computing provides on-demand rapid provisioning of services.

The model can perform with no use of coins and also saves the passenger from the burden of carrying loose coins.

This mobile based application can be used to pay the fare for all public means of transport and these public transports should register themselves prior with the concerned authorities.

MERITS Contd. Here the payment is made from the E-wallet balance and not from the bank. The E-

wallet is recharged once using the bank details and this E-wallet can be used to pay fare as many times as we travel. It is like the Ola Money concept.

In card system as used in BEST Mumbai, there are chances of losing the card.

This is just a mobile phone application which connects to the cloud when logged in.

In case of no internet connectivity or low mobile balance, one can pay the fare in cash too. In BEST Mumbai if the travel card doesn’t work due to some reasons, the passenger pays the conductor in CASH.

This model will also work in very cheap smartphones ( Price < Rs 2500 ).

LIMITATIONS While recharging the E-Wallet balance online, chances are there that the bank server might be down for a day.

In cases of very slow internet speeds or very low mobile battery power, this model might not work.

In India, there are many rural areas where there is NO internet connectivity. This model will not work in those areas.

There are ‘mindset’ gaps : General resistance to change. People don’t wish to try out new technologies. Major reason for the failure of e-Governance in any nation.

The model hasn’t been surveyed for the opinions of the public.

CONCLUSION &

FUTURE SCOPE Interactive Voice Response (IVR) Systems or SMS mode of paying fare through

mobile phone can be introduced for those who don’t wish to use the mobile phone application. Also IVR based models or SMS mode can function on non - smartphones too. IVR based models in the cloud are very rare.

This model should be surveyed before putting it into public use.

This model can also ensure a uniform Transport Rate Chart loaded on the cloud for a particular city. Chances of illegal charging of excess fare from the passengers will be minimized.

REFERENCES Cashless Travel facility in the Bombay Electric Supply and Transport buses www.bestundertaking.com/pdf/e-purse_details.pdf

Oyster online – Transport for London http://www.tfl.gov.uk/fares-and-payments/oyster

Understanding e-Governance for Development http://www.seed.manchester.ac.uk/subjects/idpm/research/publications/wp/igov/igov-wp11/

Amitava Ghosh, Sourya Joyee De and Ambuj Mahanti, “A Mobile Banking Model in the Cloud for Financial Inclusion in India,” Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM, Article No. 3

http://dl.acm.org/citation.cfm?id=2666218