4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9NzkxMTYxMSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 1/7

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FLORIDA ASSOCIATION OF INSURANCE AGENTS

for your eyes only

APRIL 30, 2020 | VOLUME LXIX, ISSUE 16

FAIA Sends Letter to DFS, CFO RequestingExtension of 4-40 Order

Vice President &General Counsel

Laura Pearce

The Chief Financial Officer's (CFO's) Order allowing licensedcustomer representatives to work remotely is set to expire on May 8,2020. Earlier this week, FAIA sent a letter to Greg Thomas, director ofthe DFS Division of Agent & Agency Services, and CFO JimmyPatronis to formally request an extension. We are confident the CFO and DFS will carefully consider theconcerns raised in our letter and are hopeful an appropriate extensionwill be granted.

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IntellAgents Salary Survey Relaunch

Senior VicePresident, Public

Affairs, Kyle Ulrich

Businesses can no longer afford to make decisions and take chanceswithout being informed by data. If we’ve learned anything from thecurrent crisis, it’s that change is inevitable and businesses have to beable to adapt to events and circumstances outside their control. Join one of our upcoming Zoom calls on Monday, May 4 at 10:00 a.m.or 2:00 p.m. to learn more and take the first step to getting data youragency can use by completing the salary survey.

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COVID-19 INSURANCE UPDATES

IIABA State Government Affairs Update

4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

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On Tuesday, the Big "I" issued an update on business interruption issues, workers'compensation, agent licensing, cancellation moratoriums, and premium payment graceperiods.

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NCCI FAQ UpdateRead the latest updates from NCCI regarding COVID-19 and its impact on the workers'compensation industry in Frank Pennachio's blog.

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CFO Issues Directive 2020-07 Allowing for TemporaryLicensureThe CFO issued directive 2020-07 allowing for temporary licensure due to the closure ofthe state testing vendor. The directive applies to the 2-14 (Life and Variable AnnuityContracts), 2-40 (Health), and 20-44 (Personal Lines) licenses.

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This week’s Friday Morning LIVE! focuses on Selling in the New Normal withguest Susan Toussaint of Oceanus Partners, LIVE! on Friday, May 1, 10:00 a.m. ET.Click here to register.Up next: MarshBerry discusses It’s Not Business as Usual—But it is Business:Impacts of the Pandemic for Insurance Brokerage Firms, LIVE! on Friday, May 8,2020, 10:00 a.m ET. Click here to register.

4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9NzkxMTYxMSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 3/7

Cyber Security with Evolve, LIVE! on Friday, May 15, 10:00 a.m. ET. Click hereto register.Hurricane Preparedness with Rytech, LIVE! on Friday, May 22, 10:00 a.m.ET. Click here to register.Citizens Update, LIVE! on Friday, May 29, 10:00 a.m. ET. Click here to register.

LEARN MORE

YOUNG AGENTS COUNCIL

With One Day Remaining, Joyce B. is in theLead with 38,423 Happy Clients

The Young Agents Council partnered with New Level Partners to sponsor an insuranceeducation video game for members. If you missed YAC Director TaylorHendrickson's blog about Accelerate Your Agency, you can catch up here.

Four Ways to Maintain Business Relationshipsin Quarantine

At this point, most of us are working from home. Whether you havebeen working at home for one day or for three weeks, I think we canall agree that the transition from office to home comes with some bigchallenges.

4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9NzkxMTYxMSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 4/7

Director of YoungAgents Council

Taylor Hendrickson

As our emails slow down, our calendars become more clear, and weare finding ourselves with just a little less to do, I wanted to take amoment to share four ways to maintain relationships with your clientsand possibly build new ones.

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FAIA MEMBER SERVICES

Travelers Announces Accelerated PaymentPlan for Agents and Brokers

Vice President &Managing Directorof FMS Dave Burt

Our Independent Market Solutions partner, Travelers, recentlyannounced that they will immediately accelerate a portion of theadditional compensation that you might otherwise receive under yourFixed Value-Based (FVB) and/or Performance Plus (PPA) agreementsafter the end of the year. The accelerated payment, which they willmake in mid-April, will be 25 percent of the average of the 2018 and2019 additional compensation payments made to you under theseagreements.

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What Makes Formstack Sign Different from OthereSignature Products?With more sales taking place over the phone and the internet, agents need a fast, simple,and secure way to get documents signed by insureds, regardless of time or location. FAIApreferred provider, Formstack, makes that possible. So you might be wondering: Why did FAIA Member Services choose Formstack over anyother eSignature software? What makes them different? The answer is…quite a few things!

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ASSOCIATION NEWS

4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9NzkxMTYxMSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 5/7

Volunteer to Serve your AssociationFAIA’s strength and success are largely thanks to our volunteer leadership, which year inand year out sets goals and helps develop the framework for staff to achieve them. Severalof those leaders will gather August 5–7 at Casa Monica Resort & Spa in St. Augustine forthe Summer Leadership Conference, and they need your input. Specifically, volunteers areneeded to brainstorm with the InVEST Task Force, Legislative Council, Pay It ForwardCommittee, and the Young Agents Council. Interested? Email Jeff Odom for InVEST,Laura Pearce for Legislative, Julia Freeman for Pay It Forward, or Taylor Hendrickson forYAC. All FAIA members are welcome to attend any of the meetings held during theconference. There is no cost to attend, but please register so we know you’ll be there. Thedeadline to reserve your room is July 4.

NEW MEMBERS

AGENCY MEMBERS

Bennett Family Insurance: Deerfield BeachBright Solutions Insurance, LLC: JacksonvilleGuardian Star Insurance: Florida CityKelley Insurance, LLC: BunnellMcDaniel Insurance Solutions, LLC: North Ft. MyersOne Plus Insurance, Inc.: Pembroke PinesSmart Choice Partners - FL, LLC: StuartSonic Insurance, Inc.: Ponte Vedra Beach

HEADLINES

MEMBER NEWS

AssuredPartners of Florida, LLC, Lake Mary: acquired TransportationInsurance Advisors, LLC, of Sanford, FL.Brightway Insurance, Jacksonville: named a winner of the BusinessIntelligence Group’s “2020 Excellence in Customer Service Award.”Great Places to Work Institute: Brown & Brown’s employees recognize it as aGreat Place to Work.

INDUSTRY NEWS

Ethisphere: named five P&C insurance companies to its list of most ethicalcompanies: Gallagher, The Hartford, USAA, Allstate, and Allianz.Great Places to Work Institute: recognized several insurance companies whoseemployees think it’s a great place to work: Assurance, Farmers Insurance,

4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

https://faia.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9NzkxMTYxMSZzdWJzY3JpYmVyaWQ9ODA4MjM2ODUz 6/7

Nationwide, Progressive, The PURE Group of Insurance Companies, SecuraInsurance, West Bend Mutual Insurance Co., and USAA.Hanover Specialty Industrial Property: appointed James A. Kelley president.

CALENDAR OF EVENTS

FAIA EVENTS

June 10–12, 2020: 116th Annual Convention and Educational Symposium; GaylordPalms Resort, Orlando.August 5–7, 2020: Summer Leadership Conference; Casa Monica Resort & Spa, St.Augustine.August 27–28, 2020: Young Agents Sales & Leadership Conference; WyndhamGrand Orlando Resort, Orlando.

LOCAL BOARD EVENTS

May 21, 2020: IIA of Broward County, Discussion on the State of the E&S Market;Zoom.

YOUNG AGENT EVENTS

July/August 2020: SmartStart4Kids.August 27–28, 2020: Young Agents Sales & Leadership Conference; WyndhamGrand Orlando Resort, Orlando.

INDUSTRY EVENTS

May 13–15, 2020: IIABA Legislative Conference; Virtual meeting.May 31–June 2, 2020: Agency Nation Elevate Conference; Virtual meeting.July 18, 2020: Trusted Choice sponsors Make-A-Wish Walk at Jacksonville Zoo &Botanical Gardens, Jacksonville.

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4/30/2020 Agents Confidential: temporary licenses, the industry’s COVID-19 response, and more

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written permission of the Florida Association of Insurance Agents. FAIA does not give legal advice. Agents areurged to seek the counsel of a licensed Florida attorney familiar with the Florida Insurance Code.