ihrm_apac
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UNDERSTANDING ASIA-PACIFIC
Nikhita Jain Aditya Krishna
Anuj Kumar
Prerna Maheshwari
Soumitra Mehrotra
Shraddha Shetty 1
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Culture is a learned system of knowledge, behaviors, attitudes, beliefs, values,
and norms that is shared by a group of people
In the broadest sense, culture includes how people think, what they do, andhow they use things to sustain their lives.
Cultural diversity results from the unique nature of each culture.
CULTURE
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The extended family has significant influence, and the oldest male in the
family is often the decision maker and spokesperson.
The interests and honor of the family are more important than those of
individual family members.
Older family members are respected, and their authority is often
unquestioned.
Among Asian cultures, maintaining harmony is an important value
GENERAL CHARACTERISTICS
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Asia is home to several language families and many language isolates.
Most Asian countries have more than one language that is natively spoken.
According to Ethnologue, more than 600 languages are spoken in Indonesia,
more than 800 languages spoken in India, and more than 100 are spoken in
the Philippines.
LANGUAGES
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In many situations, an emphasis is placed on promptness and appropriate
attire.
Breaking social commitments, such as appointments or even casual plans
to meet with friends, can be a serious faux pas.
Special respect to elders.
Behaviors associated with humility, status and pride are very important in
some Asian societies.
Certain customs regarding good and bad luck are important
Traditionally, shoes are not worn in households.
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SALIENT FEATURES
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Avoiding eye-contact during handshakes.
Business cards should be printed in English on one side and in your
host's language on the other.
Your default business wardrobe is conservative business dress, with
suits, ties, and tie-up shoes for men, and conservative suits and dresses
for women.
Never pass things using your left hand, as it is considered unclean in
many cultures.
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SALIENT FEATURES
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In many parts of Asia, rice is a staple food.
In Japan, Korea and Vietnam, people usually use chopsticks to eat
traditional food.
An island nation surrounded by ocean, Japan has various fish dishes.
In India, people often eat food with their hands, and many spices are
used in every dish.
In every special Filipino banquet, people will see a unique set of
dishes compared to other Asian cuisine.
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FOOD AND DINING
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In Hong Kong, expect a banquet - long meal with innumerable courses
served one after the other.
In Japan, you will be hosted to an evening of eating and drinking. Don't
refuse to eat sushi or sashimi - (both of which involve raw fish) - you'll insultyour host. Drink your beer or sake slowly - you host will fill your cup every
time its empty.
Koreans entertain both at home and at restaurants. Arrive on time if you're
going to a private home, and bring a small gift. If you're invited out to a night
on the Town, be appropriately grateful, for your host is probably planning tospend a lot of money.
The Filipinos style of entertaining is to invite you to a private home, where
you and a gaggle of your host's friends will enjoy a lavish meal.
FOOD AND DINING
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In the rituals of a Japanese cremation, the relatives pick the bones out of
the ashes with chopsticks
Gesturing with chopsticks or using them to skewer food are actions that are
seen as rude.
Never talk with your hands in your pockets.Buddhists consider feet offensive, so watch the position of them when
crossing your legs.
Eliminate jargon and excessive informality in e-mails
If you are taken to a Karaoke bar in Japan, Taiwan or China, and are asked
to sing a song, the proper protocol is to give it your best effort.
Never do anything that will make an Asian feel disrespected and ashamed.
Buy the right gifts
If there is any possibility that you have offended someone, apologize
STRANGE FACTS!
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A look at the cultures in
a few specific countries
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Public displays of affection with spouses or partners are regarded as
sexual and thus are frowned upon. However public displays of affection
towards one's children, parents or family members are approved of.
Indonesian people don't bow. Bowing is considered weird and
uncommon. Always use your right hand, when shaking hands, offering a gift,
handing or receiving something, eating, pointing or generally touching
another person
Making sounds while eating is considered impolite. This includes
slurping or the sound of cutlery touching the dish.Gifts should not be opened when received.
Avoid talking about Religion and Race in Indonesia, because Religion
and Race are sensitive issues in Indonesia.
Tipping is customary in Indonesia, yet it is optional
INDONESIA
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Business cards should be given and accepted with both hands. It is expectedthat the cards will immediately be inspected and admired, then placed on the
table in front of the receiver for the duration of the meeting. After the
meeting, cards should be stored respectfully and should never be placed in a
back pocket. You should not write on a business card. If you want to be taken
seriously at a business meeting, you must have business cards. When you getthem out, they should be in a card holder - not just taken out of your pocket.
It is a faux pas to accept a gift when it is first offered and the giver is
expected to offer it multiple In greeting or thanking another person.
It may be insulting if the person of lower status does not bow appropriately
lower than the other person.Pouring soy sauce onto rice is considered unusual.
It is less common to pour one's own drink in a social setting
Blowing one's nose in public is a faux pas.
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JAPAN
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For women, not wearing cosmetics may be seen as unprofessional or
expressive of disregard for the situation.
A smile or laughter from a Japanese person may mean that they are feeling
nervous or uncomfortable, and not necessarily happy.
"Hai" means "yes" in Japanese, but in a meeting or discussion it is oftenused to mean "Yes, I have heard you". Don't mistake this for agreement with
your point of view.
It is very bad manners to be late in Japan. If you have an appointment then
aim to be early.
It is rude to not send a postcard for Japanese New Year to someone whosent you one. Sending such a postcard to someone who suffered a death in the
family during the past year is a faux pas.
Tipping is considered rude and is rarely done in Japan except in certain
cases, such as tipping your surgeon for an operation.15
JAPAN
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The number 4 is considered unlucky, so gifts should not be given in
multiples of 4. Giving 7 of an item is considered lucky.
Blowing one's nose at the table, even if the food is spicy, is mildly
offensive. If necessary, take a trip to the toilet or at least be very discreet.
In restaurants and bars, pouring one's own drink is a faux pas. When someone of a significantly higher social position pours you a drink,
it is considered proper to turn away from that person when you drink it.
Leaving a gratuity is usually not accepted nor expected.
When handing an item to someone, it is considered rude to only use a
single hand. Under most circumstances, especially when interacting with astranger or a superior, one uses the right hand supported by the left hand.
Even though mentality evolved, women smoking in public is sometimes
not accepted, despite being legally allowed.
KOREA
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Open and Friendly Culture, but directness and brevity are valued.
High Level of Individual.
Privacy is a norm.
Punctuality is important.
Single male passenger in a taxi should sit next to the driver.
Gift giving is not common.
Handshakes are common, with good eye contact.
Down to earth, value relationships.
If you hype about your product, they tend to distrust you.
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AUSTRALIA
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People believe in individualism.
Approachable and open communication style.
Punctuality is a part of the culture.
Firm handshake and eye contact.
People are reserved when they begin business talks, being loud is
unacceptable.
People don’t hype about their product.
When you are meeting someone in NZ, you start with “How do youdo?” rather than Hello.
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NEW ZEALAND