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IHI Change Conference: Leading at the Edge Informational Call September 19, 2017 1:00 PM 2:00 PM ET Fall 2017

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IHI Change Conference: Leading at the Edge

Informational Call

September 19, 2017

1:00 PM – 2:00 PM ET

Fall 2017

WebEx Quick Reference2

Enter text

Select chat recipient

Raise your hand

• Please use chat to

“All Participants”

for discussion &

questions

• For technology

issues only, please

chat to “Host”

3

Please type your name and the organization

you represent in the chat box

Example: Doug Jones, Midwest Health System

Please send your message to All Participants

Today’s Hosts4

David Williams, PhD

Executive Director and

Improvement Advisor, IHI

Derek Feeley

President and CEO, IHIMaureen Bisognano

President Emerita and

Senior Fellow, IHI

Agenda5

Welcome & Introductions

High-level Agenda

Leading at the Edge: 3 Parts

Questions

Next Steps

Mission

Improve health and

health care worldwide

Vision

Everyone has the best

care and health possible

Strategic Approach

IHI applies practical improvement

science and methods to improve and

sustain performance in health and health

systems across the world. We generate

optimism, spark and harvest fresh ideas,

and strengthen local capabilities.

How We Work

• Convene • Innovate • Partner for Results

Health Equity

What We Do

Joy in Work

Safe & High Quality

Care

Health of Populations

Value

Improvement Science

IHI Strategy

Foundation of Quality Improvement 7

Role of Leadership 8

Leaders

The Change Conference Arc 9

How do you change?

Science of improvement and

leadership behaviors

Examples of responsive redesign

What’s happening now?

Part 1: Understanding the Environment

Part 2: The Future of Health

Part 3: Leading at the Edge

The Change Conference Arc 10

How do you change?

Science of improvement and

leadership behaviors

Examples of responsive redesign

What’s happening now?

Part 1: Understanding the Environment

Part 2: The Future of Health

Part 3: Leading at the Edge

CEOs Past and Present 11

Chat

In a few words…What does “leading

at the edge” mean to you?

Please chat in your response now to “All Participants”

12

The Change Conference Arc 13

How do you change?

Science of improvement and

leadership behaviors

Examples of responsive redesign

What’s happening now?

Part 1: Understanding the Environment

Part 2: The Future of Health

Part 3: Leading at the Edge

Part 1: Understanding the Environment

1. Political

2. Financial

3. Demographic

4. Epidemiological

5. Customer Expectations

6. Technological

7. Workforce

14

7 Challenges

Facing Health

Care Leaders Today

15

https://goo.gl/mtVGGP

The Change Conference Arc 16

How do you change?

Science of improvement and

leadership behaviors

Examples of responsive redesign

What’s happening now?

Part 1: Understanding the Environment

Part 2: The Future of Health

Part 3: Leading at the Edge

Part 2: The Future of Health

Moving from sick care to

health for all

Co-production with the

people we serve

Value and waste

Technology innovations

High-performance

workforces

17

The Change Conference Arc18

How do you change?

Science of improvement and

leadership behaviors

Examples of responsive redesign

What’s happening now?

Part 1: Understanding the Environment

Part 2: The Future of Health

Part 3: Leading at the Edge

19

Part 3: Leading at the Edge

New Ways to Lead

Codesign and coproduction

Using data to predict, plan, prevent,

and prepare

Leading new teams and designing new

roles

Harvesting, innovation, decreasing

variation, and exnovation

Setting the pace and tempo for change

Leading for yourself as well as your

team

20

Part 3: Leading at the Edge

Leading Change; Removing Barriers

21

Comments?

Questions?

Just the Facts 22

• Dates: October 30 – 31, 2017

• Location: The Charles Hotel, Cambridge, MA

• Who Should Join: Board of Directors, C-Suite and Executive

Teams, Mid-level Managers, and Emerging Leaders from health

systems, primary care clinics, and community health organizations

(including Federally Qualified Health Centers)

• Walk Away With: New connections, resource toolkit, work plan (and

CEU credits)

• Conference Fee: $1,975 per person

• Group rate: $1,679 per person in a group of three or more

attendees

Next Steps

• Check out the Fall 2017 Change Conference

website today

• Share today’s slide deck and recording

You’ll receive an email today

• Want to learn more?

Email Caitlin Littlefield [email protected] to

schedule a time convenient for you

• Hotel discount deadline: October 1, 2017

23

www.ihi.org/education/Conferences/fall-2017-ihi-change-conference/Pages/hoteltravel

24

Fall 2017 IHI Change Conference

The Charles Hotel, Cambridge, Massachusetts

October 30 – 31, 2017

25

Comments?

Questions?

Enroll or Learn More 26

To enroll or get more

information, please visit

the IHI website or contact

Relationship Manager

Caitlin Littlefield at

[email protected] and

(617) 301-4875

www.ihi.org/education/Conferences/fall-2017-ihi-change-conference