ICT Enabled Administrative Burden

Reduction and Cost Savings in

Uganda

Kenneth Bagarukayo

Uganda…

• 236 Km2 – about the Size of the UK

• Population: 37 Million

• Age: 70% < 30 years, Median Age 15

• GDP per Capita PPP USD1,638

• 23M (65%) Mobile phone connections

• 13M (35%) Internet Users of which 85% are Mobile

• 20M (55%) Mobile Money Users – USD10Bn transactions!

ICT Legal & Policy Framework

• National ICT Policy

• National Postal Policy

• Broadcasting Policy

• E-waste management policy

• National Telecommunications Policy

• Information Management Services Policy

Policies

• Electronic Transactions Act

• Electronic Signatures Act

• Computer Misuse Act

• National Databank Regulations

• E-Government Regulations

Laws & Regulations

• E-Government Strategy

• E-Government Master Plan

• National Information Security Strategy

• IPV6 Strategy

• Business Process Outsourcing Strategy

• Free and Open Source Strategy

Strategies

E-Government Strategy

ICT Institutional Mandate

Level Institution Roles

Policy Ministry of ICT Strategic and technical

leadership, overall coordination,

support and advocacy on all

matters of policy, laws,

regulations and strategy for the

ICT sector

Regulatory Uganda Communications

Commission

ICT Sector Regulator

Service Provision National Information

Technology Authority

Promotion and implementation

of e-Government Services and

Advice / technical support to

Government on EGOV

Cases on ABR

Focus Case Brief Description

ABR – Government NBI Ministries, Department s and

Agencies wide area National

Fiber Broadband

Infrastructure

ABR – Businesses IBMS Integrated Border Management

System to facilitate a One Stop

Border Post Cargo Clearing

Process – Uganda, Kenya,

Rwanda,Tanzania

ABR – Citizens National ID Electronic National

Identification Card Issuance

system , also enables cross-

border citizen movement in

the Region

CASE I: NBI

BENEFITS

• Admin Burden and Cost

Reduction to Government

• Whole sale internet – price

USD1,200 to USD300 per MB

• Government saving USD5M pa

on Internet Costs

Current Status of NBI

1800 Kms.

94 Depts networked

61 Depts Internet

CASE II: IBMS

IBMS System

Online cargo clearing.

Borders – Kenya,

Rwanda, Tanzania

BENEFITS

• Admin Burden and Cost

Reduction to Businesses

• Border clearing of cargo

reduced from 14 to 2 Days

• Reduced business costs

CASE III: National ID system

National ID

Single Identification

Cross Borders –

Kenya, Burundi,

Rwanda, Tanzania

BENEFITS

• Admin Burden and Cost

Reduction to Citizens

• Easy movement using the

National ID in Region

• Reduced costs of credit due to

easy identification

EGOV - Increased Efficiency, Reduced Cost

Mobile Money- online money transfer/ payments

eTax – online Tax Payments

eWater – online Water payments

eVoting – electronic/ biometric voting system

eProcurement – electronic government procurement

eLicensing – KCCA local authority trading licensing

Challenges

Low levels of investment and funding towards ICT

Limited electricity coverage especially in Rural

Limited access and affordability of ICT devices / services

Low awareness in the population

Limited local content

Reflection and Way Forward

Most investments

Infrastructure

Investment in eServices

Legal, Regulatory, and

Institutional arrangements

5 Year ICT Strategic and

Investment Plan

Regional integration and

collaboration

Sectoral Working Groups

Public Private Partnerships

Questions???

Kenneth Bagarukayo

Commissioner

Ministry of ICT Uganda

Tel. +256772212386

Email. kenneth.bagarukayo@ict.go.ug

Skype. bagarukayo