IBS America, Inc.

Green Operations are a Natural with Quality Management SystemsMary McAtee, VP Training and Implementation IBS America

Introduction-Mary McAtee

Vice President of Implementation Services and is responsible for the development and delivery of IBS America training and Implementation services.

26-year Quality Assurance Managerial professional and has led several companies to successful ISO 9000 registration. She is a certified ISO 9000 Lead Assessor, one of only 20 certified TickIT Assessors in the US and has served on several ISO and AIAG working committees.

Received BS in Mechanical Engineering from the University of Cincinnati and has been with IBS for 15 years.

What does “going green” mean to you

What do you think of when you think of the term “green”?

The Personal vs. Trend

Green is Personal Sustainability is the trend Definition of sustainability:

Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.

In short, sustainability means less waste

Green as the Personal

What’s Driving the Trend?

Government and Market Regulation SEC requires reporting on environmental risks EU companies already reporting environmental risk US EPA has requirements for larger plants already

Automotive industry is being affected by efforts to manage climate change risks Risks are present throughout the value chain-from suppliers to OEMs

and beyond OEMs are requesting supply chain greenhouse gas (GHG) emissions

data to better understand the business risks and opportunities of its suppliers

Industry Leaders See Value in Sustainability

Top Tier Companies Doing It Saves money Reduces risk of public bad press Hedge against future increases in commodity prices Realized they could not operate sustainably without their suppliers on

board, so now the top tier is requiring it down the chain Sustainability scorecards

Walmart reduced packaging by 20% and saved $3 billion

View from the Top

“In a world where populations are growing, where natural resources are stressed, where communities are forced to do more with less and where consumers’ expectations are expanding, sustainability is core to our business continuity and survival.”

Muhtar Kent, CEO

More drivers for sustainability

Reduce risk and prepare for crisis management Industrial accidents

W.R. Grace Scientific pressures

Global warming/climate change Competitive pressures-differentiate from the competition Consumer demand Sustainability can drive innovation and create new revenue

streams FedEx – consulting business Cisco – new $100 million revenue stream

What does sustainability optimize?

Reduced Emissions Water usage Energy and fuel use Packaging Chemical use Recycling costs Scrap

All equal reduced waste and an immediate impact on the bottom line

What does this have to do with QMS?

Quality Management Systems (QMS) provides a holistic approach to proactively manage environmental Performance Compliance Competitive position Analysis of current state

Quality Management System goals Reduce defects Reduce scrap Reduce customer complaints Continuous and continual improvement

Key Quality Management System Functions

Key elements of a QMS that support a sustainability initiative Environmental Management (ISO 14001) Occupational Health & Safety Management (OHSAS 18000) Supplier Control Document and Data Control Training CAPA & NCMR Assessments Risk and Compliance

Many of the functions of a closed-loop quality management system support sustainability Corrective and Preventative Action (CAPA) quickly tracks root cause,

source and cost reducing waste Non-conforming materials slow efficiency, affect product quality and

create waste materials, time and money and impact reputation.

The Deming Wheel

Before

© OCEG

After

© OCEG

Benefits of ISO 14001

Improved relationship with regulators and eliminate non-compliance fines

Studies show ISO14001 certifications and associated significant positive market reaction

Internal efficiency benefits are considered significantly higher for firms with ISO14001 certification

ISO14001 certified companies increased by 70% between 2004 and 2008

Bottom Line

Environmental Management (ISO 14001)

Track and correct environmental incidents Sharpen emergency preparedness and response Effectively manage environmental records

MSDS, HAZMAT, CARs, NCMRs, SCARs, RMAs and more Integrates tightly with Document Control and CAPA

capabilities Schedule, create and execute Internal Assessments and

Supplier Assessments Track licenses and permits and notify when renewals are

pending Escalate overdue permits to those who need to know

Identify and analyze environmental issues

What is Coming and When?

Changes and New Standards

The combining of ISO 9001 series and ISO 14000 into an “uber” standard.

ISO 50001 Energy management systems-Requirements and guidance for use.

NIST: In April of 2011 they published guidelines to assure apples to apples comparisons and continuity of definition of measurements for energy and conservation. It utilizes the Zachman Framework which uses a fixed matrix and question approach to breaking down complex standards.

A plethora of industry and customer mandated requirements.

IBS Key Competences and Positioning

Services

Implementation

Training

Solution-oriented integration

Industry-independent Process consulting

IBS‘s key competences:

Innovative software solutions

ComplianceManagement

QualityManagement

Production Management

MIS

MaintenanceOperationImplementation

Machinecontrol

ERP

Process control

MESCompany mgmt.

Production

Directors

Dat

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Integration with enterprise IT systems

Some IBS Customers

About IBS

30 years in business Global leader in compliance management solutions 200+ employees Offices in U.S., Europe and Asia More than 3,800 clients world-wide ISO 9001:2008 certified

Please contact IBS

781-862-9002

www.ibs-us.com

Blog: http://info.ibs-us.com

Twitter: @IBSAmerica

Questions

Thank You