ibn tms profile 2015

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IBN TMS

Travel Management System

©2010 IBN Technologies Limited www.ibntech.com

Do you Have access to a wide range of travel products at best possible rates? Have access to the bookings from various offices, employees and agents?

Are you Able to easily manage all your negotiated supplier contracts? Taking advantage of all affiliate channels to make bookings and track their

revenue generation? Well branding and designing your website to differentiate yourself from your

competition and ensure that customer finds you? Able to efficiently manage the agents & corporate customers and there mark-

ups on various products?

Does Your

Reservation system enable you to sell across multiple distribution channels? Data seamlessly flow from your front office to your back-office system? Employee able to track and close all the enquires generated?

Challenges and Opportunities for Travel Agencies Today

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©2010 IBN Technologies Limited www.ibntech.com3

IBN®

4©2010 IBN Technologies Limited www.ibntech.com©2010 IBN Technologies Limited www.ibntech.com

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Selling Channels Middle Ware Back and Mid Office• Sell travel products through multiple

selling channels

• On-Request booking feasible.

• Personalized dash board.

• Ability to sell products with different rate and inventory suppliers.

• Automated agent travel documentation system

• Credit Management, Payment Reconciliation and Account History

• Multi-Currency support

• Payment Gateway Integration

• Create customer specific booking for multiple travel products & services.

• Generate booking document for existing customers.

• Access to the booking history to track booking status.

• Help your agents to book travel products on agent’s behalf.

• Web-based system to manage all types of packages

• Manage your own static package

• Comprehensive system to manage rates, Discounts & allocation

• Define complex contracts and travel product information

• Define various rates for weekdays and weekends

• Automated e-mails to client & supplier

• Access to suppliers to maintain the travel products’ information

• Maintain rates for different seasons, category, and services

• Define the vehicle/kilometer/hour rate and shared rate details

• Define the package region and sub-region wise

• Functionality to add non-data base items along with dynamic package.

• Mark-up and discount control.

• Blended display from multiple sources with different rate rules.

• Effective Role Management

• Associate Branch – employee – agent

• Rights Management & access control for all sub-modules

• Process and manage bookings created across all sales channels

• Manage multiple office locations, staff and subagents

• Supports both automated and manual booking processing

• Define branches & locations with client and staff management

• Set commissions, define system charges, set advance booking time limits

• Define 3rd party settings for suppliers, credit cards, affiliates etc.

• Define preferred vendors across products on the offline & online channels

• Settlement master for adjusting the receivables against the outstanding

• Define multi currency transactions for agents and suppliers

• Receipt master to enter the funds received in various bank accounts

• Download & export reports to multiple file formats

• Real time reports to find what, how much, when and who made the sale?

• BSP & Supplier reconciliation: who has paid and who do you need to pay

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System Offerings• Travel Product Acquisition and Management

• Product Distribution

• Affiliate Management

• Dynamic Packaging

• CRM

• Online Marketing

• Back Office, Accounting and Reporting

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Travel Product Acquisition and Management

• Negotiated Contract Management – Travel agencies that have their own negotiated contractswith suppliers can use the IBN TMS to effectively manage their contracts. Contracts can bemanaged for airfares, hotels, apartments, cars, transfers and packages.

• New Product Acquisition – Using IBN TMS’s B2B Supplier Gateway and IBN TMS’s affiliate ofpartners, travel agencies can access a whole range of products including airfares, hotels,activities, insurance and package tours which they can sell online.

Product Distribution

• Once the travel agency has identified the products it wants to sell online, IBN TMS can assistin selling the same products across multiple distribution channels – online consumer, callcenter, sub-agent interface or corporate. Different pricing can be associated with differentdistribution channels.

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Roles and Users can be managed through very powerful affiliate management wizard. The role basedconfiguration functionality helps in managing multiple Employees, Agents, Consultants and CorporateCustomers system access role management and can associate Branch – Employee – Agent.

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Dynamic Packaging

The IBN TMS’s Dynamic Packaging Wizard for Travel Agencies enables travel agencies to

dynamically package travel products from multiple suppliers, consolidators or their ownnegotiated products in real time and sell these packages online. A rules based engine givestravel agencies control over pricing and discounts for these packages. A single package priceis displayed to the user.

Online MarketingIBN TMS’s extensive experience in building travel portals and web sites makes it a perfectpartner for travel agencies looking at building a travel web portal and using the web to sellacross multiple distribution channels.

IBN TMS offers the following Online Marketing services for travel agencies

– Web Portal Design and Production

– Travel 2.0 features integration

– Search Engine friendly website.

– Site Analysis and Review

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Booking Engine - Multi-Product, Multi-Supplier booking engine programmed for quicker resultsand higher profitability by enabling selling of high margin products.

Sophisticated business logic and markup control across different sales channels Seamless integration with payment gateways and suppliers/aggregators Faster price comparisons and blended searches across multiple providers Dynamic Package with a combination of products

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Online B2B PlatformThis B2B platform is a complete web-based end-to-end solution developed for the Travelagencies to help them to easily distribute the travel products and services to the agents,consultants and corporate customers.

The B2B platform is developed on Microsoft Technology in ASP.Net and MS SQL as database,which provides a very robust yet flexibility in customizing the system for specific requirements.

Web Portal Design and ProductionThe objective over here is to build an intuitive user friendly web site with rich engaging contentand eye-catching designs which is closely integrated with the booking process.

IBN will work closely with you to understand your online goals and deliver solutions which meetthese goals. It is our endeavor to ensure that the web site effectively communicates your brandand enables you to sell more.

The core booking engine functionality, mid-office and back-office interface for your travel portalcan be provided through the IBN TMS B2B Platform. The IBN TMS B2B Platform is a feature richproduct encompassing negotiated and public fares and rates, GDS, air and hotels systemsinterfaces, dynamic and pre-packaged tours, car rental, Tours and rich content interfaces usingXML and Web Services. The Site Manager and Enhanced Content Viewer can be used to createintuitive interfaces and a rich user experience.

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CRMThe goal of CRM strategy is to enhance the end user experience in order to generate customer loyalty and boost revenue for the travel agency. IBN CRM Solutions for travel agencies include the following - Personalizing the client experience by keeping track of user preferences and profiles Inquiry Management (keep track of all traveler communications) Email confirmations of reservations Itinerary alerts through email, SMS & phone call Travel cart on dash board indicating the movement of PNR through various stages. Personalized dashboard for users to track their booking history

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Thank you

IBN Technologies Limited306, Crystal Corporate, Bibwewadi-Kondwa Road, Bibwewadi, Pune- 411037

IND: +91(0)20 24264182 / 83UK: +44 203 129 8807USA: +1 646 794 5542

F: +91(0)20 24264184E: [email protected]: www.ibntech.com

mailto:[email protected]

http://www.ibntech.com/

ibn tms profile 2015

Documents

travel products information

various products

office system

wide range of travel

booking history

multiple selling channels

multiple distribution

multiple office locations