Christopher HUDSON, SPHR-SCP Senior HR Certified Professional Email: christopherahudson@outlook.com

Arlington, Virginia USA

EXECUTIVE SUMMARY

Extensive, progressive senior-level management and hands-on experience in the development and delivery of

complex and strategic human resources (HR) programmes in a global operating environment; budget, internal and

compliance controls for both private and publicly traded companies in the United States and internationally.

BUSINESS ACUMEN AND SKILL SET

Strong Understanding of Labour laws to include

Brazil, Canada, U.S.A., and European Union

Polycentric / Geocentric Global Organisational

Infrastructure

Multi-lingual Communication (French & Spanish) Global Labour / Workforce Relations

HR Technology / Process Improvement HR Performance Metrics

Employee Mediation and Conciliation Mergers, Acquisitions, and Divestiture Activities

HR Staff Supervision in Multiple Countries Budgetary Planning and Internal Controls

International and U.S. Immigration Processing Benefits Administration and Vendor Management

Training and Development Performance Management Systems

MAJOR ACCOMPLISHMENTS

Possess over 15 years of experience working for small to medium-sized organisations, based both domestically

and abroad. Executive HR professional accountable for global HR operations and initiatives across regions in the

Western Hemisphere and Europe with a team of 4 professionals and operational budget ranging €$6-10mm per

annum for privately-held software development and professional services firm with global revenues of €100mm.

Supporting an organisation that operates in four languages within the regions: English, Spanish, French and

Portuguese. Implemented global competency-focused performance management system with electronic solution

to include new ratings metrics and 360-degree surveys for 800 employees in 13 countries. Led HR function for

publicly traded e-transaction processing firm with revenues of USD$200mm. Managed divestiture activities of

on-going business units (USD$50mm) with 83% reduction in headcount over 3 years and streamlined HR

operating expenses by a 46% reduction in costs.

CURRENT PROFESSIONAL EXPERIENCE

Openet Sales Limited Vice President, Global Human Resources Operations 2016 to Present

Regional Director, Human Resources and Administration (NAR / CALA) 2011 -2015

Reston, VA USA and Dublin, Ireland

Professional services firm based in Dublin, Ireland, providing award-winning policy management and roaming

control software to telecommunications industry including cable, IPTV and mobile device providers. Over 800

employees globally and 200 contractors. Polycentric business infrastructure across 13 countries. Travel

nationally and internationally at up to 50%.

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Promoted to Vice President, Global HR Operations. Role based in Dublin, Ireland, pending visa approval.

Am responsible for leading the day-to-day functions of the Human Resources department globally including

all regions of operations in NAR, CALA, EMEA and APAC. Duties include standardizing orientation and

on-boarding programmes, managing benefits schemes for multiple countries, leading initiatives related to

SAP human resources information and Openet’s performance management systems and executing human

capital strategies in global compensation, benefits and employer relations.

Head the Human Resources function for operations in the United States, Brazil, and Canada covering 300

FTEs and 75 contractors to include benefits administration (health and welfare, retirement), performance

management, recruitment, compensation programming, employee relations, policy development and

implementation, non-immigrant and residency processing, on-boarding and separations, country-specific

compliance requirements, out-sourcing and contract labour management, and general HR business operations

support.

Am responsible for Health, Welfare and Retirement Benefits management costs in Brazil at R$400,000 per

annum, the United States at USD$2.2mm annually for healthcare and USD$14mm of assets in retirement

plan, and Canada at CAD$90,000 per annum for healthcare.

Designed and implemented RRSP/DPSP Canadian retirement plan (2012) with 75% enrollment in first year

and current plan assets totaling CAD$165,000.

Negotiated and lessened regional benefits costs in three countries in 2014: U.S. -3%, Canada -11.3% and

Brazil -5% by vendor negotiations and plan administration all while providing a first-time dental plan in

Brazil, increasing group life coverage maximums in Canada and adding an additional medical option in U.S.

Coordinated Reston, VA office lease renewal saving USD$446,000 over 3-year term and São Paulo, Brazil,

office space renewal saving R$301,500 over 3-year term.

Chartered and project managed the implementation of a new performance management system for 2014

review cycle which included system selection, full life-cycle testing, rehabilitation of the competency-based

appraisal structure and 360-degree surveys, construction of user guides, design of training materials,

orchestration of a new rating matrix and scale, facilitation of training for all employees in Europe, Asia and

the Americas (including a video-taped session for an online learning system) and active monitoring of the

system for 700 users in 13 countries.

Engineered a Management Development Programme in the Region which includes training modules on

Country-Specific Labour Laws, Ethics in the Workplace, Diversity, Decision Making, Accounting for Non-

Accounting Managers, Communication Skills and Performance Management / Goal-Setting, among other

topics. This scheme is being delivered in phases over a two-year period which aims to address skill gaps in

the middle-management ranks and will build on a new career management and succession planning model.

Support of global finance and operational policies, procedures and best practices in support of rapid business

development and new business operations and locations.

Successfully defended organisation against wrongful termination and discrimination claim in Canada with a

result of establishing that the business was not subject to federal Employment and Social Development

Division provisions and rather subject only to the provincial Ontario Employment Standards Act which has

lesser liability concerns and broader employer discretion in workplace management.

Accomplished organisational goal of obtaining Brazil Import License with achievement of RADAR

(Ambiente de Registro e Rastreamento de Atuação do Intervenientes Aduaneiros) to allow for foreign trade,

customs, accounting and fiscal modalities up to R$500,000.

Created Employee Handbook in Brazil in both English and Portuguese with legal review.

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Granted two cash Spot Awards in two years for outstanding achievement, both valued at €2500 each: the first

for implementing an electronic solution for U.S. benefits enrollment (2013) and on-going vendor

management; the second for cost savings resulting from the Reston office lease renewal (2014).

Introduced a wellness programme in 2014 that included a Spring GetFit Challenge in which participants

received points for daily exercise activities; and: instructed Yoga in office (which still occurs), facilitated

seminars on wellness and fitness planning, provided technical tee shirts, and supplied winners with rewards.

PREVIOUS PROFESSIONAL EXPERIENCE

Whitman-Walker Health 2010 to 2011 Director, Human Resources

Washington, D.C. USA

High quality, culturally competent community health center serving a diverse urban population, including

individuals who face barriers to accessing care. Specialties include primary care and dental services, mental

health, and national CDC and NIH research.

Operated as a member of the senior management team and headed the HR function for a center with 200

employees in a unionised workforce environment.

Administered all Human Resources functions to include payroll, union contract negotiations, benefits

administration (health and welfare, 403(b) retirement plan), performance management, recruitment, labour

relations, policy development and implementation, on-boarding and separations and general HR business

operations.

Orchestrated a volunteer management programme including application process, panel selection and resource

deployment.

Diagnosed and resolved compliance issues and asset management problems with center’s 403(b) retirement

plan that had the potential to realise over $1mm in regulatory fines, account rebalancing and participant

litigation. Continued after employment on a consulting basis to complete project work.

Overhauled payroll process by creating compliance checkpoints, Finance approval requirements, tracking

mechanisms for deductions and taxation changes and expanded organisation’s use of ADP software to offer

more robust reporting. Reduced payroll errors (many periods experiencing none) and restored employee

confidence in paycheck administration.

Official Payments Corporation (Tier Technologies, Inc.) Director, Human Resources 2009 to 2010

Manager, Human Resources 2006 to 2009

Reston, VA USA

IT firm producing and supporting proprietary payment processing software for federal, state and local

governments, utilities and higher educational institutions. Managed a 3-person HR team covering 220 employees

nationwide and a contracting base of over 60 consultants. Executed key policy development and implementation

support in payroll, domestic deployment, competitive benefits practises, incentive compensation, immigration

services, recruitment, retention and employee relations. Traveled nationally at 50%.

Oversaw USD$5mm group and voluntary benefits programme to include medical, dental, incentive stock

options, life, short and long-term disability, EAP, bonus plan and a variety of niche voluntary benefits.

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Formulated and instituted company’s migration to Employee Self-Service product through Ceridian HRIS.

Customised deliverable to ensure work-flow fit with current processes, beta-tested self-service functions to

ensure error-free capability, audited database results, coordinated with vendor to make changes, developed

training modules to instruct employees on use at release date. Paper consumption in the HR function

decreased by more than 50% with this electronic solution in place.

Enhanced firm’s policies, management and tracking in key employee relation practises and introduced new

or updated polices on Employee Handbook, leaves of absence, paid time off policy management, time and

attendance and variable and incentive compensation at all levels.

Collaborated with senior / executive level management on Merger, Acquisition and Divestiture activities.

Contributed to strategy meetings, answered due diligence requests from potential buyers and executed

transition strategies for sale of business units. Responsible for project management of business unit wind-

down activities, the preparation of evaluative reporting on acquisitions and the engineering of employee

communication materials. Assessed value-added HR strategies in acquisition of Tulsa, OK-based software

organisation purchased in 2008.

Instituted an updated national compensation program with the establishment of job descriptions and new

organisational structures. Executed a new competency-based focal review standard in 2007 with forward-

looking objectives and succession planning requirements. 360-feedback reviews were put into place for

executive management (vice-president level and above).

Administered compliance reporting to include Sarbanes-Oxley legislation requirements, annual 5500 filing,

401(k) annual audit, workers compensation, OSHA and Workplace Safety, AAP, and EEOC/VETS filings.

Wendy’s International Incorporated 2003 to 2005 Area Human Resources Representative

Virginia Beach, VA USA

Quick-service industry leader with 53 corporate-owned units in Southeastern Virginia market. Acted in a full

generalist capacity internally and functioned as external consultant to over 200 franchise units in Washington

D.C., Virginia and North Carolina. Extensive regional travel was maintained at 80%. Relocated to Washington,

D.C. in winter 2005.

Abacus Communications LC 2001 to 2003 Manager, Human Resources

Virginia Beach, VA USA Customer contact centers for wireless communications giant with over 400 full-time, hourly employees in two

facilities. Spear-headed all HR responsibilities including employee relations, recruitment, payroll, training and

quality assurance functions. Declared Chapter 11 bankruptcy in 2003 and closed its doors through WARN Act.

Precision Response Corporation (now Alorica) 1999 to 2001 Manager, Human Resources

Miami, FL USA

Out-sourced customer contact centers with numerous corporate clients. Possessed multi-unit HR responsibility

within South Florida and required frequent regional travel. Launched and supervised revenue-generating, HR call

center product. Sold to USA Networks, Inc. for USD$728mm in 2001.

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EDUCATION

Society of Human Resource Management (SHRM) – USA

Certified. SHRM-SCP (Senior Certified Professional) August 2015 to August 2018

Member. 2003 to Present.

Old Dominion University, Norfolk VA

Bachelor of Arts - Major: French Language

Université des Sciences Humaines de Strasbourg, France

Institut International d’Etudes Françaises

Certificate

Seeking Membership to the Chartered Institute of Personnel and Development (CIPD) through coursework

in Dublin, Ireland. 2016-2018.