hrm project-dipika tambe 12

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BES’s INSTITUTE OF MANAGEMENT

STUDIES & RESEARCH

PROJECT REOPRT

OF

HUMAN RESOURCE MANAGEMENT

ON

INTERVIEW QUESTIONED TO

H.R. MANAGER& EMPLOYEES

SUBMITTED TO

PROF. MRINALI TIKARE

BY

DIPIKA SADANAND TAMBE

ROLL NO. 49

MMS 2010–12

ON

30TH APRIL, 2011



CONTENTS

TOPIC PAGE NO.

ACKNOWLEDGEMENT 1

EXECUTIVE SUMMARY 2

COMPANY’S PROFILE 3-5

COMPANY INFORMATION AND

INTERPRETATION

6-14

CONCLUSION 15

RECOMMENDATION 16



ACKNOWLEDGEMENT

I would like to acknowledge the following people. They have been instrumental for

completion of this project. I owe our sincere gratitude to Prof. Mrinali Tikare, whose valuable

support and guidance helped us in completion of this project.

My deep sense of gratitude to Mr.Dharmesh Hate (HR Manager of Srujan Interiors and

Architects Pvt. Ltd.), Mr. Dinesh Dudham (HR Manager of AVON Corporation Pvt. Ltd.) and

Snehal Patil (HR Manager of Reliance Life Insurance Company Limited) support

and guidance.

I am indebted equally to our family members and friends who have always been a guiding

force in all our endeavors of life. Without their support and guidance this project would not have

been completed successfully. The knowledge gained while completing this project has given me

immense help in culminating our hands-on knowledge.

Place:Mumbai

Date: 30/4/2011 DIPIKA SADANAND

TAMBE

1



EXECUTIVE SUMMARY

In this project, I have conducted interviews of HR managers in some companies for

finding out the company’s performance through the research.

‘Good’ HR might be defined as having the strategic people management practices in place

to promote employee engagement. Employee engagement is the extent to which people in an

organisation are passionate about what they do and the lengths they will go to in order to achieve

their own performance objectives and the wider organisational goals.

For employees to become engaged through performance management there must be robust

systems in place that managers are implementing properly, consistently and regularly.

2



COMPANY PROFILE

1. Srujan Interiors And Architects Private Limited

Established in the year 2004, at Navi Mumbai, Surjon Interiors is a partnership firm

promoted under the proficient leadership of Mr.Samir Gokhle and Mr.Rafique Momin. Since

our inception, we are engaged in offering various architectural interior designing solutions to

numerous establishments. We also offer lock & key designing solutions some of which include

furnishing, lighting, flooring, wall decorations, furniture lay outs and others. We have always

envisioned ourselves to design and develop unblemished techniques which assist in producing

faster and accurate results to meet the varied requirements of our commercial and residential

clients. We are proud Members of Council of Architects. Our profound understanding of the

individual requirements of our clients enables us to offer bewitching designs to our clients and

carve our name amongst prominent service providers. The extensive knowledge, understanding

and expertise of our team help us to realize the concepts and therefore, design and execute

flawless solutions, to our numerous lists of clienteles. Thus, our relevance in the industry can be

ascertained by our ever increasing number of clients.Service Profile:

We are involved in offering high quality solutions to various interior designing

requirements such as residential interior design, residential interior designer, orthopedic hospital

interiors, pediatric hospital interiors, poly clinic hospital interiors, insurance office interiors,

corporate office interiors, administration office interiors, computerized bank interiors. The

services catered by us are in accordance to the established industrial norms and as per the

preferences of our clients. Our diversified interior decoration solutions include Hospital

interiors, Commercial Interiors, Banks Interiors; Retail Department Stores Interiors,

Hospitality Interiors, Civil Consultancy Services and others.

3



2. AVON Corporation Private Limited

The Company was incorporated as a Private Ltd. company on 04/03/1999 under the name

and style of Avon Weighing Systems Pvt. Ltd. with Registrar of Companies, Maharashtra, and

Mumbai. The main objects of the Company in brief were to

1) to acquire the business of Avon Enterprises and

2) to carry on the business of manufacturing, assembling all kinds of weighing instruments etc.

Avon Corporation Ltd. was established in 1995 by the name of “Avon Enterprises” by Mr.

Pankaj Saraiya – Managing Director of Avon Corporation Ltd (which was subsequently

converted into private limited company and then a public limited company in the name of Avon

Corporation Limited). Avon is one of the largest manufacturing weighing company in India and

provides customers with reliable and innovative service, products and information that helps run

their business.

Avon Corporation Ltd. is a manufacturer of weighing scales under the “Avon” Brand such

as – Mechanical Scale, Stylish, Digital Glass Scale, Wooden Scale, Wireless Digital Glass Scale,

Digital Super Slim Scale, Digital Body Fat Scale, Digital BMI Scale, Digital Body AnalysisScale, Ultra Slim Body Fat Scale, Digital Kitchen Scales, Digital Baby Scales, High Resolution

Platform Scales, Ultra Low Profile Platform Scales, Weighbridges and Auto-Vibrator Feeder

System with SQC. The Company’s manufacturing plant is located at Baddi, Himachal Pradesh.

4



3. Reliance Life Insurance Company Limited

Reliance Life Insurance Company Limited is a part of Reliance Capital Ltd., a part of

Reliance - Anil Dhirubhai Ambani Group. Reliance Capital is one of India's leading private

sector financial services companies, which ranks among the top 3 private sector financial

services and banking companies. Reliance Life Insurance is not only one of India's fastest

growing life insurance companies, but also counts among the top 4 private sector insurers. In just

2 years, the Company has crossed the mark of 1.7 Million policies.

RLIC launched around 600 branches in 10 months, taking the overall branch network

above to 740. Reliance Life Insurance Co. is one of the only two ISO 9001:2000 certified Life

Insurance companies in India. It has been awarded with the Jamnalal Bajaj Uchit Vyavahar

Puraskar 2007- Certificate of Merit in the Financial Services category by Council for Fair

Business Practices (CFBP). Given below is the list of the policies provided by Reliance Life

Insurance Company:

• Protection Plans

•Child Plans

• Savings & Investment Plans

• Retirement Plans

• Group Plans

Reliance Life Insurance Company Limited provides life insurance products to individuals

and corporate in India. It offers solutions for individuals, such as protection, term, credit

guardian, endowment, wealth creation with health coverage, cash flow, savings and investment,

unit linked investment and insurance, automatic investment, market return, retirement, and child

plans. The company also provides solutions for groups, which include employers’ liability, group

superannuation, group gratuity, group leave encashment, employee protection, group credit



shield, group term assurance, and employee voluntary benefit plans. It offers its products through

agents.

5

Company Information

Company Name : Srujan Interiors And Architects Private Limited

Business Unit : Interior and Architect

Address : 455, Balaji Bhavan,

CBD Belapur (East),Navi Mumbai - 400 067.

Company Contacts : 91-22-67210224

Name : Mr. Dharmesh Hate

Position : Human Resource Manager

Phone No. : 09820204868



6

Employees Data:

Sr.No. Questions

Average

Standarddeviation

1First preference to existing

employees 2.60 0.842 Systematic recruitment plan 4.40 0.52

3Interview by receiving structured

questions 4.30 0.824 Induction programme 3.40 0.705 Company profile 3.40 0.706 Job profile 4.20 0.637 Job description 3.50 0.53

8 Job responsibilities 4.00 0.679 Tools and resources 3.60 0.7010 Interesting projects 4.20 0.6311 Training Calendars 2.80 0.6312 Sufficient Training 3.20 1.0313 Sponsored training and seminars 2.70 0.8214 Communication Gap 4.00 0.67

15Current performance appraisal

process 4.10 0.5716 performance feedback 3.70 1.3417 Guidelines 4.20 0.63

18 Pay and performance 2.90 0.8819 promotion system 3.40 0.7020 salary structure 3.60 0.5221 Benefits 3.50 0.7122 Health care 2.70 0.8223 Disputes 2.80 0.6324 Long Term tenure 3.20 0.6325 Career advancement 4.10 0.57



7

Interpretation:

Strongly Agree

Questions Average Standard Deviation2 4.40 0.523 4.30 0.826 4.20 0.63

10 4.20 0.6317 4.20 0.6315 4.10 0.5725 4.10 0.57

8 4.00 0.6714 4.00 0.67

According to data, the manager and employees are strongly agreed that the company is

done interviews by following systematic recruitment plan and by receiving structures questions.

The company gave right job profile, job responsibilities and opportunity to work on interesting

projects. The manager of this company clearly communicates that what is expected from

employees before appraisal period and employees are also satisfied with their current

performance appraisal process. The employees have a clear path for career advancement.

Strongly Disagree

Questions Average Standard Deviation12 3.20 1.0324 3.20 0.6318 2.90 0.8811 2.80 0.6323 2.80 0.6313 2.70 0.82



22 2.70 0.821 2.60 0.84

According to data, the employees don’t know their training calendars. The manager agrees

with the sufficient training and seminars provide to the employees but employees are disagreeing

with this statement. The employees of this company are not aware of the connection between payand performance. They are also disagreeing with the statement of taking health care of their

family and children.

8

Company Name : AVON Corporation Private Limited

Business Unit : Mechanical

Address : 15-B, Kamal kunj,

2nd Floor, Irla bridge,

S.V. road, Andheri (West),

Mumbai- 400 058.


Name : Mr. Dinesh Dudham


Phone No. : 09768894084



9

Employees Data:

Sr.No. Questions

Average

Standarddeviation




questions 4.40 0.524 Induction programme 3.90 0.745 Company profile 3.20 0.636 Job profile 4.40 0.527 Job description 3.50 0.718 Job responsibilities 4.10 0.749 Tools and resources 3.30 0.48

10 Interesting projects 4.10 0.5711 Training Calendars 3.30 0.4812 Sufficient Training 3.50 0.5313 Sponsored training and seminars 2.80 0.6314 Communication Gap 3.70 1.06

15Current performance appraisal

process 4.00 0.4716 performance feedback 4.10 0.74

17 Guidelines 4.40 0.7018 Pay and performance 3.20 0.7919 promotion system 3.10 0.8820 salary structure 3.50 0.5321 Benefits 3.70 0.4822 Health care 2.60 0.7023 Disputes 2.60 0.5224 Long Term tenure 3.30 0.67



25 Career advancement 3.90 0.32

10

Interpretation:

Strongly Agree

Questions Average Standard Deviation2 4.40 0.523 4.40 0.526 4.40 0.52

17 4.40 0.70

8 4.10 0.7410 4.10 0.5716 4.10 0.7415 4.00 0.474 3.90 0.74

25 3.90 0.32

According to data, the manager and employees are strongly agree that the company is

conducting formal and systematic programme, interviews by following systematic recruitment

plan and by receiving structures questions. They received their performance feedback

immediately and also satisfied with current performance appraisal process. The company gave

right job profile, job responsibilities and opportunity to work on interesting projects. The

employees have a clear path for career advancement. The manager guides employees to improve

performance in this company.

Strongly Disagree

Questions Average Standard Deviation



5 3.20 0.6318 3.20 0.7919 3.10 0.881 2.90 0.57

13 2.80 0.6322 2.60 0.7023 2.60 0.52

According to data, the company doesn’t give first preference to existing employees for

vacant positions. The employees don’t get complete information about the company. They

haven’t access to company sponsored training and seminars. They are not satisfied with salary

structure and not feel the company is taking health care of their family and children. They don’t

listen to the perspectives of employee in employer/employee disputes.

11

Company Name : Reliance Life Insurance Company Limited

Business Unit : Life Insurance

Address : 1st Floor, Venkatesh Bhavan,

Prescott Street, Above IDBI Bank,

Fort, Mumbai- 400 001.


Name : Mr. Snehal Patil


Phone No. : 09664609361



12

Employees Data:

Sr.No. Questions

Average

Standarddeviation




questions 4.60 0.52

4 Induction programme 3.80 0.635 Company profile 3.50 0.536 Job profile 4.30 0.487 Job description 3.60 0.52

8 Job responsibilities 3.20 0.639 Tools and resources 3.40 0.7010 Interesting projects 4.30 0.6711 Training Calendars 3.30 0.8212 Sufficient Training 3.30 0.8213 Sponsored training and seminars 3.40 0.7014 Communication Gap 3.90 0.57

15

Current performance appraisal

process 4.20 0.4216 performance feedback 4.10 0.8817 Guidelines 4.20 0.7918 Pay and performance 3.50 0.7119 promotion system 3.80 0.7920 salary structure 3.90 0.5721 Benefits 4.00 0.4722 Health care 3.10 0.57



23 Disputes 3.20 0.6324 Long Term tenure 3.70 0.6725 Career advancement 4.40 0.52

13

Interpretation:

Strongly Agree

Questions Average Standard Deviation3 4.60 0.52

25 4.40 0.526 4.30 0.4810 4.30 0.6715 4.20 0.4217 4.20 0.7916 4.10 0.882 4.00 0.47

21 4.00 0.47 According to data, the manager and employees are strongly agree that the company gave

right job profile and opportunity to work on interesting projects. The company is done interviews

by following systematic recruitment plan and by receiving structures questions. The manager

guides employees to improve performance. Employees received their performance feedback

immediately and also satisfied with current performance appraisal process. They have a clear

path for career advancement and get health care benefit and retirement benefits.



Strongly Disagree

Questions Average Standard Deviation9 3.40 0.70

13 3.40 0.7011 3.30 0.82

12 3.30 0.828 3.20 0.6323 3.20 0.6322 3.10 0.57 According to data, the employees are disagreeing with the tools and resources to do job

well. They haven’t access to company sponsored training and seminars. They don’t listen to the

perspectives of employee in employer/employee disputes. They are not feel the company is

taking health care of their family and children.

14

CONCLUSION

A managerial function tries to match a company’s needs to the skills and abilities of its

employees. Attracting developing, motivating and retaining required talent and people in

organization carries out this function. Workforce of the organization is also being utilized as a

source of competitive advantage by acquiring financial or economic capabilities, product

capabilities, technological or process capability, company capability.

I have concluded according to the data sorted that the company’s are conducting formal

and systematic programme, interviews by following systematic recruitment plan and by

receiving structures questions. And also sponsored training and seminars and the employees are

satisfied their performance appraisal under the companies. But the employees are disagreeing

with some conditions of companies.



15

RECOMMENDATION

From the above conclusion it is recommended that the management should introduce some

provision to improve the employee’s satisfaction to achieve the goals and objectives for the

growth of company.

From the above data it is recommended that the company should take care about the

Health of their employees and should take care of the health of the employees family. The

employees do not have access to company-sponsored training and seminars. Company should

also take the promotion system into consideration as most of the employees are not satisfied with

the promotion system.



16

hrm project-dipika tambe 12

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