hrm-chapter1.ppt

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Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins

Chapter 1

The Dynamic Environment

of Human Resource

Management (HRM)


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Introduction

Strong employees competiti!e ad!antage"

HRMis a subset of management It has five main

goa!s"

#oals

of

HRM

hireemp!oyees

attractemp!oyees

retainemp!oyees

motivateemp!oyees

trainemp!oyees


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HRM helps employees understand other countries

political and economic conditions.

#nderstanding Cu!tura! Environments

Countries $a!e different

!aluesmoralscustomspolitical, economic, and legal systems

HRMoperates in a g!oba! business environment


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#nderstanding Cu!tura! Environments

T$% 1& 'ET*+REE C$#,TRIE

1" %ort$ &orea '" (imbab)e

*" Cuba

+" urma

-" .ritrea

" enezuela

" Dem" Rep" of Congo 2" Comoros

3" 4ibya

10" Sao 5ome 6 7rincipe

5$e Heritage Foundation8s Index of Economic Freedomrates

12* countries on openness to trade, business, in!estment,and property rig$ts" 5$e 9"S" )as : in '003" %ort$ &orea is

t$e most repressed"

'003 Country Ran;ings, see---heritageorg.inde/.Ran0ingasp/

T$% 1& +REE C$#,TRIE

1" Hong &ong'" Singapore

*"


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The Changing or!d of Techno!ogy

HRMoperates in a techno!ogica!!y changing environment

5$omas Friedman>

2!oba!i3ation 1&

?1+3'@1200A

Dri!en by transportation

2!oba!i3ation 4&

?1200 @'000A

Dri!en by communication

2!oba!i3ation 5&

?'000 @BBBBA

Dri!en by tec$nology

*"0 fueled by instant communication and t$e =nternet"

2!oba!i3ation 4&

?1200 @'000A


2!oba!i3ation 5&

?'000 @BBBBA


2!oba!i3ation 1&

?1+3'@1200A


2!oba!i3ation 4&

?1200 @'000A


2!oba!i3ation 5&

?'000 @BBBBA


2!oba!i3ation 1&

?1+3'@1200A


2!oba!i3ation 4&

?1200 @'000A


2!oba!i3ation 5&

?'000 @BBBBA


2!oba!i3ation 1&

?1+3'@1200A


2!oba!i3ation 4&

?1200 @'000A



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1. Learning as a Way of eingby 7eter " aill

!. "hin#ing for a Li$ing% Ho& to 'et etter (erformance and

Results from )no&ledge Wor#ersby 5$omas H" Da!enport

*. Information +nxiety !by Ric$ard S" urman


The IT fie!d is gro-ing

&no)ledge )or;ers focus on t$e acuisition and

application of information for decision ma;ing"

Some boo;s for aspiring ;no)ledge )or;ers>


7/16Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins


HRMinformation systems he!p to

facilitate HR plans

ma;e decisions fasterclearly define Eobs

e!aluate performancepro!ide desirable, cost@effecti!e benefits




HRmanagers use techno!ogy to"

recruit, $ire, and train employees

moti!ate and monitor )or;ers

researc$ fair compensation pac;ages

communicate t$roug$out t$e

organization

e!aluate decentralized employees8

performance



or0force Diversity

HRMhas moved from the me!ting pot

assumption to ce!ebrating -or0force diversity

5$e 9"S" Dept" of t$e =nterior8s eb site

)))"doi"go!/di!ersity/2maEor'"$tm o!er!ie)s maEor

9"S" ci!il rig$ts legislation"

5$e Ci!il Rig$ts



or0force Diversity

Today6s -or0ers -ant a hea!thy -or0.!ifeba!ance

5$ey

can )or; any time, from almost any)$ere)or; more t$an +0 $ours per )ee;are part of a dual@income $ouse$old

:1 reasonfor lea!ing a company>

lac# of &or# schedule flexi,ility



The 'abor upp!y

HRmanagers monitor the !abor supp!y

5rend is to rightsi-e> fit company goals to

)or;force numbers"

For agility, companies build a contingent

)or;force of

part@time )or;erstemporary )or;erscontract )or;ers



Continuous Improvement %rograms

HRmanagers help &or#ers adapt to continuous impro$ement changes

through retraining pro$iding ans&ers and monitoring expectations.

continuous

impro!ement

components

empo-erment

of emp!oyees

accurate

measurement

concern for

tota! 7ua!ity

focus

on

customer

concern for

continuous

improvement



Emp!oyee Invo!vement

It6s a!! about emp!oyee empowerment through

involvement8 -hich increases -or0er productivity

and !oya!ty

/eehttp"..-or0he!porg.9oom!a.content.vie-.4:;. for

managerial tips on empo&ering employees.

.mployee =n!ol!ement Concepts

delegation participati!e management

)or; teams goal setting employer training



$ther HRM Cha!!enges

Cha!!enges for HRM"

5$e recession $as broug$t layoffs and lo)

morale"

=ncreased offs$oring means Eobs can mo!e

o!erseas, e!en HR"

5oday8s spate of mergers and acuisitions

increase HR8s role"



'oo0 at Ethics

Code of ethics"a formal statement of anorganization8s primary !alues and t$e et$ical rules

it eGpects members to follo)"

HR managers must ta;e part in enforcing et$icsrules"


16/16Fundamentals of Human Resource Management 10/e DeCenzo/Robbins

True or +a!se=

1" HRM s$ould assume all countries $a!e t$e same cultures"

False

'" 5ec$nology and information tec$nology $a!e little impact on HRM"

False

*" 5oday8s )or;force is composed of di!erse groups"

5rue

+" Rig$tsizing is a strategy companies use to balance t$eir labor supply"5rue

-" Continuous impro!ement programs eliminate c$ange in an organization"

False

" .mployee empo)erment increases )or;er in!ol!ement and producti!ity"

5rue

" HRM is affected by t$e economy"

5rue

2" HRM can play a !ital role in enforcing et$ical codes of conduct"

5rue

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