hr basics introduction
DESCRIPTION
What does Human Resources Management mean & why is it very important nowadays ? let's know the answer here.TRANSCRIPT
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DMF- Decision Makers FactoryTraining Programs Project
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Prepared by: Hossam Hassan
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Human Resources Management
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This course facilitated by:
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I am ‘’The company’’ Hunter…
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Introduction session
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Question ?What does Human Resources Management
mean & why is it very important nowadays ?
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HR Definition:Simply is how to manage the human element
Attract
Develop
Retain
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Why is it so Important about that career ?
Because if the human element is like this
The company will be like this
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But if..
The human element is like this
The company will be like this
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So..
to make the Human element like this
we must understand this
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So we are working mainly on that element
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First: HR CirclePlanning
System Design
Recruitment
Performance Appraisal
Development
Performance appraisal
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Now we need to know HRM tools:English talker
Behavioral skills
Interview skills
System design
Training skills
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Second: HR UmbrellaHR
Functions
Strategic planning
System design
Needs from man power
Attracting
Man power attracting method
Recruitment & Selection
Organization image
Development
Performance appraisal
Training programs
Career path
System update
Retaining
Motivation
Favorable working
environment
Values & Principles
Compensation & benefits
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Third: System Design
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Types of organizations
Profit
Companies
Foundations
Non Profit
Volunteer Activities
Associations
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System design is divided to…
System Design
Organization Structure
Organization Rules
Organization Values
Recognition & Benefits
system
Punishment system
Compensations
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General Manager
Marketing Dep.
Sales Dep.
Production Dep. HR Dep. Accounti
ng Dep.
That is the most known structure in Egypt, that is; it doesn’t matter what company you work in.
Example:
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A structure for a production company.
Using by the Multinational production firms.
High board
Branch A Manger
Production Section COO
Research & Development
Officer
Manufacturing Officer
Marketing Officer
Sales Team leader
Administration & Finance Section COO
Accounting Dep.
Supervisor
HR Dep. Supervisor
PR Dep. Supervisor
Legal Dep. Supervisor
Branch B Manger
Branch C Manger
Planning committee
HeadAnother Example:
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Organization rules:To avoid any conflicts, you have to have a
kind of rules, to look organized well such as:
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Example: Unacceptable MisconductRefusal or failure to carry out an instruction.Violence, assault or dangerous horseplay.Damage to the property of the company.Sleeping during working hours.Smoking or drinking alcohol.Eating during work hours.
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Organization Values:Always big firms and multi national
companies have their own values,
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Such as…Vodafone UK
Speed - We’re focused on speed to market. We pursue the outcomes that matter to our business.
Simple - We make things simple for our customers, partners and colleagues.
Trust - We’re reliable and transparent to deal with. We deliver for others, and trust others to do likewise.
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Recognition & Benefits system:Recognition is the other mean of motivating,and to motivate someone you must define
human needs.
Behavioral
Health & Safety
FutureDevelopment
Social
Financial
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Example: Behavioral Recognition:Well treated by the manager.More space to share ideas & suggestions.Appreciation certificates.
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Punishment system:
Prevention of some Benefits
Prevent ion of
Promotion
Sending Alert letter
before firing
Firing
Warning
Deduction of Salary
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Compensations:
Compensation Types
Fixed pay
Variable Pay
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Any questions !!
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Recruitment time !!
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Fourth: Recruitment & Selection process
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Recruitment Objectives.Recruitment methods.Vacancies advertising methods.Selection process.Job Analysis.Interview skills.
To be a recruiter you must know the following:
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Recruitment Objectives:
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1- EstablishingA new established company needs for a staff.
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To solve a situation such us employees leaving:hire better employees.
2- Urgent
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3- Searching for the bestTo gain best result and support the company
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4- Fresh blood New employees with new ideas.
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5- Reduction of salariesLooking for young and junior employees by
giving them low salaries.
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Recruitment methods:
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By hunting for best employees suggested by the HR department from other competitors or firms searching for high performance and quality.
1- Hunting
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2- Registration on company websiteUsing company website to collect a database
of candidates information to use it on staffing.
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3- Participate on yearly job fairsWhish help the company to find what it needs
with more choices and available experience, positions and fields.
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4- Vacancies advertising methods:
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5- Recruitment agenciesWe must say that Recruitment companies
now are one of the most effective recruitment tool which is specialized in providing the client with best staff in a short time.
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6- Suggesting & past relationsDepending on a previous relation or work
experience that was impressive.
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Job Analysis
Job Descriptio
n
Job Specificati
on
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Fifth: A brief about Interview skills:
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How did you feel in your first interview ?
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Some of us feel like this
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And some of us feel like this
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And many times it is going to be like this :S
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No one attains the best from the entry level..
But you must know something !!
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To be a good interviewee.
You must know how it goes.
You must learn how to be a player which mean how to be a good interviewer.
Do you want to know a real fact !!
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Now it’s time to know how it works….
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Interview diagram are like this:
First level
Balanced
Second levelStre
ssed
Third level
Cool
Fourth level
Balanced
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Interview levels:
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1- Level one techniques:Poker face and formal check hands.Clear voice with normal tone.Start welcoming to lead the conversation.Break the ice by asking ice breaking
questions.Formal set with formal moves.Start with telling him Vacancy details.Exploring questions.
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2- Level two techniques:Focusing on weakness points.Following questions.Not satisfied face or impression.Acting such as make him feel that he is
acting bad and you want to help him (self confidence).
Signs of ending an interview.Hostile replay (Mocking).
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3- Level three techniques:Interruption.Smiley face.Encourage the interviewee to answer well by
saying yes or sure to his answers.Asking easy questions that he could answer
well to regain his self confidence.Giving him some pieces of advice if you see
him as rejected.
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4- Level four techniques:Back again to formality with a cold smile.Tell him how are the company appreciate the
employees.Asking him about his salary expectations.Tell him that you will call him if he is
accepted on the interview in .. Days.Wish him luck and shake hand with him to
deliver a message that you both are friends at the end of the day.
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First impression.Stress management down after a couple of hours.Low voice.Focusing on interviewee eyes or the opposite.Time management not controlled.Switching positions.Losing the start.Personal feelings.Judging according to the interviewee look.Mode control.
Attention !! Some repeated mistakes:
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Personal skills (Interviewer criteria).General knowledge.Knowing the companies’ different systems.Self development.Good command of English.Experience.
So Interviewer qualifications are:
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Development process
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How to develop ?Developme
nt Techniques
Performance Appraisal
Development
Techniques
Performance Appraisal
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Now we done
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Finally we will end this session with a quote…If opportunity doesn’t knock, Build a door,, Said by; Milton
Berle.
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Any questions !!