HP Officejet Pro 8500 A Plus Custom Test

Custom Test

HP Officejet Pro 8500 A Plus

TEST OBJECTIVEBuyers Laboratory Inc. (BLI), Hackensack, NJ (USA), was commissioned by Hewlett-Packard to conduct a one-month reliability test on two HP Officejet Pro 8500 A Plus color all-in-one inkjet printers. The objective of the test was to evaluate the reliability performance of the HP inkjet models when each was subjected to a 15,000-impression reliability test over a one-month period.

TEST OVERVIEWBuyers Lab’s reliability performance test was conducted using the ISO 24712 five-page color test suite. Two Officejet Pro 8500 A Plus models (designated as Test Unit A and Test Unit B) were tested for one month (20 business days) at daily print volumes that were based on the maximum monthly duty cycle of 15,000 pages with varying per diem print volumes designed to repli-cate real-world usage. Each machine was operated in default (normal) mode, with volume split 50/50 between copy and print modes, and any malfunctions, multi-sheet feeding, misalignment/skewing and print head or cartridge failures, were recorded.

PERFORMANCE OVERVIEWBoth HP Officejet Pro 8500 A Plus all-in-one inkjet print-ers gave solid reliability performances. Unit A completed the 15,000-impression test without a single misfeed, while Unit B experienced just one misfeed during the course of testing. Furthermore, no malfunctions, multi-sheet feeding, misalignment/skewing, or print head or cartridge failures occurred throughout testing.

The Officejet Pro 8500 A Plus all-in-one inkjet printers gave an impressive reliability performance throughout their 15,000-impression tests and are rated Highly Reliable by BLI.

Reliability Performance Test

Technology Inkjet printer (four individual ink cartridges)

Duty Cycle 15,000 pages per month

Default Color Print Speed

11 pages per minute

Default Black Print Speed

15 pages per minute

Standard Connection Type

USB 2.0, 10/100BaseTX Ethernet, 802.11 b/g/n

PDLs PCL 3

This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. ©2010 Buyers Laboratory Inc. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at info@buyerslab.com. BuyersLab.com1

HP Officejet Pro 8500 A Plus Custom Test

Unit A

Reliability rating Excellent

Total pages printed: 15,000 Total printer malfunctions encountered: None.Total misfeeds encountered: None.Total service calls required: None.

Unit B

Reliability rating Excellent

Total pages printed: 15,000 Total printer malfunctions encountered: None.Total misfeeds encountered: One.Test Unit B: One misfeed occurred in Test Unit B on day 19 into testing, at 13,919 impressions when printing in simplex mode on legal-size paper.Total service calls required: None.

Reliability (Unit A)

PMs/Malfunctions Service/Intervention Required Meter Count (Impressions)

Meter count (beginning of test) 0

End of durability test period 15,000

Total misfeeds/misfeed rate 0 / Not applicable Total errors 0

Reliability (Unit B)

PMs/Malfunctions Service/Intervention Required Meter Count (Impressions)

Meter count (beginning of test) 0

End of durability test period 15,000

Total misfeeds/misfeed rate 1 / Not applicable 13,919

Total errors 0

Supporting Test Data

Test Environment: Testing was conducted in BLI’s test facility located at 20 Railroad Avenue, Hackensack, NJ, and under ambient conditions of 68˚F to 78˚F and 45% RH (+/-10%), with daily conditions monitored by an Extech RH S20 Digital RH/Temperature Recorder and a Honeywell Model 61 Seven-Day Temperature/Humidity Chart Recorder.

Test Equipment: BLI’s dedicated test network, consisting of Windows 2003 servers, Windows XP workstations, 10/100BaseTX network switches and CAT5 cabling.

Test Duration: Products were tested for 15,000 impressions over 20 working days. BLI’s daily test usage is designed to replicate real-world use over an eight-hour workday, and as such includes a mix of various-size documents, simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout the day. Testing was conducted with Georgia-Pacific Spectrum, Boise X-9 and Boise Polaris multi-purpose papers.

This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. ©2010 Buyers Laboratory Inc. To purchase reprints, contact BLI at (201) 488-0404 (x17) or at info@buyerslab.com. BuyersLab.com2

LAB TESTED

RELIABILITY CERTIFIED

2010

Anthony F. PolifroneMANAGING DIRECTOR

DATE

CERTIFICATE OF RELIABILITY

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE

NORTH AMERICA EUROPE ASIA WWW.BUYERSLAB.COM

BUYERS LABORATORY INC.

COPYRIGHT ©2010 BUYERS LABORATORY. REPRODUCTION WITHOUT THE WRITTEN PERMISSION OF BLI IS STRICTLY FORBIDDEN.

SEPTEMBER 2010

This is to certify that when subjected to a 15,000-impression Buyers Lab durability test in a networked environment, the HP Officejet Pro 8500 A Plus proved to be a highly reliable product.

Awarded to

HEWLETT-PACKARD COMPANYfor the performance of the

HP Officejet Pro 8500 A Plusin BLI’s in-house durability test.

Copyright ©2010 Buyers Laboratory. Reproduced with the written permission of BLI.