Shared Services

Books

Don Philabaum don@talentmarks.com

CareerParents Online Community

We believe…

1. Culture on campus should focus

on careers

2. Students need to take ownership

of their career the minute they

arrive on campus

3. Every grad should have a job by

graduation day (that wants one!)

You Are Not Happy!

48.1% thought students did not have the

knowledge they need to find a job.

55.7% felt students resumes were not

professional enough to use for their job

search.

And 77% feel the biggest obstacle they

have in helping students - is students failure

to understand the commitment and time

needed to learn the skills to look for a job!

Career Center Professionals

• Over 60% of seniors either NEVER visit the career

center or visit 1 or 2 times

• Average grad will take nearly 8 months to get a

job

• 53 percent of those under 25 with a degree are

either under employed or unemployed?

Can We Do Better?

Friday Lunchbox Discussions

What is Shared Services?

Shared services refers to the provision of a

service by one part of an organization or group

where that service had previously been found

in more than one part of the organization or

group.

Thus the funding and resourcing of the service

is shared and the providing department

effectively becomes an internal service

provider. The key is the idea of 'sharing' within

an organization or group.

Whitepapers

www.talentmarks.com/consulting.aspx

Storm or Opportunity

Wonderful Opportunity!

Trend by

governors is

putting Career

Centers back at

the table with

administrators

Looking In Every Corner!

Ohio Higher Ed Efficiency Committee

Current Shared Services on Campus

1. IT

2. Bookstore

3. Help Desk

4. Payroll administration

5. HR

6. Courses

7. Plant management

8. Energy purchase

9. Office supplies

10.Collections

Benefits

What IS Your Core Competence

What’s the problem?

In “Disrupting College,” Clayton

Christensen and co-authors

argue that the escalating cost

problems in higher education

spring from “conflated business

models.”

A conflated business model is

when an organization juggles too

many ways of bringing in

revenue, making it difficult to

balance them all effectively.

Ultimately, this leads to

administrative overhead and

other inefficiencies.

What Are You Responsible For?

1. Coaching/advising

2. Reports

3. Meetings

4. Marketing

5. Conferences

6. Business outreach

7. Career Fairs

8. Assessments

9. Evaluate

improvements

10. Budget

11. Teaching classes

12. Developing

curriculum

13. Managing staff

14. Research

Question

Can you think of other departments on

campus that are using the shared service

concept?

Question

What is your core competence?

What “tasks” would you like to give up?

Question

• What would you like to do but have NOT

have time/funding/resources to do it.

Question

What kind of services would you provide a

student if cost was not an issue?

Question

CareerWebinars for Students

18 Fall and Spring

Webinars to give

grads the skills

they need to get

jobs!

Opportunities &

Benefits for

Glassdoor

1. Co- Marketing

2. Naming Rights

3. Positive buzz

4. Increased use

5. Get more

interns

1

12 Hour GRAD Career Webinar

24 of the nation’s

top career authors

and coaches! –

free – June 7th,

2012 from 11 am

to 11 pm EST

Opportunities &

Benefits for

Glassdoor

1. Co- Marketing

2. Naming Rights

3. Positive buzz

4. Increased use

5. Get more

interns

2

CareerWebinars for Alumni

www.expertwebinarseries.com

3

Take the first step

Keep focused on – more grads with jobs 1

2

Let’s keep the conversation going 3

Brainstorm with staff & management

Further Reading

Shared Services and Partnerships: The Keys to the Future of

Higher Education

http://www.educause.edu/ero/article/shared-services-and-

partnerships-keys-future-higher-education

Disaggregating the Components of a College Degree

http://www.aei.org/files/2012/08/01/-disaggregating-the-components-

of-a-college-degree_184521175818.pdf

www.talentmarks.com

800-849-1762